Login Page - Create Account

Support Board


Date/Time: Fri, 29 Nov 2024 02:37:20 +0000



Data

View Count: 353

[2023-03-08 09:55:04]
User286865 - Posts: 12
Hi,
I would like to use denali data feed but it's not working.
Could you please help me ???
Regards
P.Chardin
[2023-03-08 11:59:42]
Sierra_Chart Engineering - Posts: 17218
Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log

Open a chart for the symbol you have an issue with. Tell us that symbol of the chart. Tell us about *one* symbol only.

Disconnect from the data feed with "File >> Disconnect".

Connect to the data feed with "File >> Connect to Data Feed".

After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions:
Support Board Posting Information: How to Post Your Message Log (Required In Some Cases)

We will then determine what the problem is.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2023-03-08 13:04:36]
User286865 - Posts: 12
Here is the message log


Software version: 2484 64-bit | 2023-03-08 13:57:19.070
Primary Thread ID: 7596 | 2023-03-08 13:57:19.070
Usage end date: 2024-02-10 | 2023-03-08 13:57:19.070
Enabled for: Sierra Chart Historical Data Service. | 2023-03-08 13:57:19.070
Enabled for: Denali Real-Time Exchange Data Feed. | 2023-03-08 13:57:19.070
Enabled for: Delayed Denali Exchange Data Feed. | 2023-03-08 13:57:19.070
Enabled for exchange2: EUREX EOBI | 2023-03-08 13:57:19.070
Enabled for exchange2: fairx_exchange.data | 2023-03-08 13:57:19.070
Allow Support for Sierra Chart Data Feeds is enabled. | 2023-03-08 13:57:19.070
Current selected Data/Trading service: SC Data - All Services | 2023-03-08 13:57:19.070
Custom symbol settings values: enabled | 2023-03-08 13:57:19.070
Chart Update Interval: 10 | 2023-03-08 13:57:19.070
Intraday Data Storage Time Unit: 0 | 2023-03-08 13:57:19.070
Time Zone: +01:00:00 (CET+01CEST+01,M3.5.0/02:00,M10.5.0/03:00) | 2023-03-08 13:57:19.070
2023-03-08 12:57:19 Local computer time in UTC | 2023-03-08 13:57:19.070
2023-03-08 13:57:19 Local computer time in SC Time Zone | 2023-03-08 13:57:19.070
2023-03-08 07:15:46 Server time in UTC | 2023-03-08 13:57:19.070
Local computer UTC time and Server UTC time difference: 3 seconds. | 2023-03-08 13:57:19.070
Program path: C:\SierraChart\ | 2023-03-08 13:57:19.070
Data Files path: C:\SierraChart\Data\ | 2023-03-08 13:57:19.070
OS Version Number: 6.1 | 2023-03-08 13:57:19.070
Locale Setting: C | 2023-03-08 13:57:19.070
DLLs: UserContributedStudies.dll, UserContributedStudies_64.dll | 2023-03-08 13:57:19.070
Allowed protected custom studies: | 2023-03-08 13:57:19.070
Crash reporter started: true | 2023-03-08 13:57:19.070

File >> Disconnect selected. | 2023-03-08 13:58:31.263
Denali Data Feed | Waiting for socket receive thread to end | 2023-03-08 13:58:31.296
DTC Client socket (1) | CloseSocket call. | 2023-03-08 13:58:31.297
Denali Data Feed | Disconnected from the server. | 2023-03-08 13:58:31.297
SC DTC Delayed Exchange Data | Waiting for socket receive thread to end | 2023-03-08 13:58:31.297
DTC Client socket (1) | Shutdown started. Waiting for graceful close. | 2023-03-08 13:58:31.297
DTC Client socket (2) | CloseSocket call. | 2023-03-08 13:58:31.297
SC DTC Delayed Exchange Data | Disconnected from the server. | 2023-03-08 13:58:31.297
SC Data - All Services | Disconnected. | 2023-03-08 13:58:31.297
DTC Client socket (2) | Shutdown started. Waiting for graceful close. | 2023-03-08 13:58:31.297

SC Data - All Services | Connected to server complete. | 2023-03-08 13:58:39.901
Triggering next historical data download in queue. | 2023-03-08 13:58:39.901
Triggering next historical data download in queue. | 2023-03-08 13:58:39.901
Triggering next historical data download in queue. | 2023-03-08 13:58:39.901
Triggering next historical data download in queue. | 2023-03-08 13:58:39.901
Notice: Not connected to Live trading account to receive CME realtime futures data at non-professional fees. | 2023-03-08 13:58:39.901
No download requests in the queue to start downloads for. | 2023-03-08 13:58:39.935
No download requests in the queue to start downloads for. | 2023-03-08 13:58:39.935
No download requests in the queue to start downloads for. | 2023-03-08 13:58:39.935
No download requests in the queue to start downloads for. | 2023-03-08 13:58:39.935
Mapping NQH23-CME to NQH23. Service code: cme | 2023-03-08 13:58:39.936
Using symbol data fast lookup vector | 2023-03-08 13:58:39.936
SC DTC Delayed Exchange Data | Starting real-time market data updates for: NQH23-CME (NQH23). ID: 1 Service code: cme | 2023-03-08 13:58:39.936
SC DTC Delayed Exchange Data | Connecting to the server ds26.sierracharts.com. Port 10043 | 2023-03-08 13:58:39.936
SC DTC Delayed Exchange Data | Requesting security definition data for: NQH23-CME (NQH23). ID: 1 | 2023-03-08 13:58:39.936
Added historical Intraday data request for NQH23-CME to the queue. | 2023-03-08 13:58:39.936
Intraday data recording state for symbol NQH23-CME is set to download 'Pending'. | 2023-03-08 13:58:39.936
Triggering next historical data download in queue. | 2023-03-08 13:58:39.936
Delaying start of download for NQH23-CME. | 2023-03-08 13:58:39.936
DTC Client socket (3) | Creating socket. | 2023-03-08 13:58:39.937
DTC Client socket (3) | New receive buffer size: 5242880 | 2023-03-08 13:58:39.937
DTC Client socket (3) | Connecting to IP: 142.215.17.188. | 2023-03-08 13:58:39.937
Mapping ESH23-CME to ESH23. Service code: cme | 2023-03-08 13:58:39.951
SC DTC Delayed Exchange Data | Starting real-time market data updates for: ESH23-CME (ESH23). ID: 2 Service code: cme | 2023-03-08 13:58:39.951
SC DTC Delayed Exchange Data | Requesting security definition data for: ESH23-CME (ESH23). ID: 2 | 2023-03-08 13:58:39.951
Added historical Intraday data request for ESH23-CME to the queue. | 2023-03-08 13:58:39.951
Intraday data recording state for symbol ESH23-CME is set to download 'Pending'. | 2023-03-08 13:58:39.951
Triggering next historical data download in queue. | 2023-03-08 13:58:39.951
Mapping FDAXH23-EUREX to FDAX202303_FUT_EUREX. Service code: eurex | 2023-03-08 13:58:39.968
Denali Data Feed | Starting real-time market data updates for: FDAXH23-EUREX (FDAX202303_FUT_EUREX). ID: 3 Service code: eurex | 2023-03-08 13:58:39.968
Denali Data Feed | Connecting to the server ds14.sierracharts.com. Port 443 | 2023-03-08 13:58:39.968
Denali Data Feed | Requesting security definition data for: FDAXH23-EUREX (FDAX202303_FUT_EUREX). ID: 3 | 2023-03-08 13:58:39.968
Added historical Intraday data request for FDAXH23-EUREX to the queue. | 2023-03-08 13:58:39.968
Intraday data recording state for symbol FDAXH23-EUREX is set to download 'Pending'. | 2023-03-08 13:58:39.968
Triggering next historical data download in queue. | 2023-03-08 13:58:39.968
DTC Client socket (4) | Creating socket. | 2023-03-08 13:58:39.968
DTC Client socket (4) | New receive buffer size: 5242880 | 2023-03-08 13:58:39.968
DTC Client socket (4) | Connecting to IP: 176.9.9.252. | 2023-03-08 13:58:39.968
Denali Data Feed | Network connection to server complete. | 2023-03-08 13:58:39.992
Denali Data Feed | Starting socket receive thread. | 2023-03-08 13:58:39.992
Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: standard | 2023-03-08 13:58:39.992
Denali Data Feed | Setting DTC encoding to Binary VLS | 2023-03-08 13:58:40.036
Denali Data Feed | Sending logon request message. | 2023-03-08 13:58:40.036
SC DTC Delayed Exchange Data | Network connection to server complete. | 2023-03-08 13:58:40.037
SC DTC Delayed Exchange Data | Starting socket receive thread. | 2023-03-08 13:58:40.037
SC DTC Delayed Exchange Data | Sending encoding request to server: Binary VLS. Compression: standard | 2023-03-08 13:58:40.038
SC DTC Delayed Exchange Data | Setting DTC encoding to Binary VLS | 2023-03-08 13:58:40.148
SC DTC Delayed Exchange Data | Sending logon request message. | 2023-03-08 13:58:40.148
Denali Data Feed | Received logon response. | 2023-03-08 13:58:40.370
Denali Data Feed | Server Name: SC Realtime Server. | 2023-03-08 13:58:40.370
Denali Data Feed | Server protocol version: 8. Client protocol version: 8 | 2023-03-08 13:58:40.370
Denali Data Feed | Successfully connected. | 2023-03-08 13:58:40.370
Denali Data Feed | Trading is not supported. | 2023-03-08 13:58:40.370
Denali Data Feed | Restarting real-time data updates for symbol: FDAXH23-EUREX -> FDAX202303_FUT_EUREX | 2023-03-08 13:58:40.370
Denali Data Feed | Received security definition for symbol FDAXH23-EUREX | 2023-03-08 13:58:40.497
SC DTC Delayed Exchange Data | Received logon response. | 2023-03-08 13:58:40.866
SC DTC Delayed Exchange Data | Server Name: SC Realtime Server. | 2023-03-08 13:58:40.866
SC DTC Delayed Exchange Data | Server protocol version: 8. Client protocol version: 8 | 2023-03-08 13:58:40.866
SC DTC Delayed Exchange Data | Successfully connected. | 2023-03-08 13:58:40.866
SC DTC Delayed Exchange Data | Trading is not supported. | 2023-03-08 13:58:40.866
SC DTC Delayed Exchange Data | Restarting real-time data updates for symbol: ESH23-CME -> ESH23 | 2023-03-08 13:58:40.866
SC DTC Delayed Exchange Data | Restarting real-time data updates for symbol: NQH23-CME -> NQH23 | 2023-03-08 13:58:40.866
SC DTC Delayed Exchange Data | Received security definition for symbol ESH23-CME | 2023-03-08 13:58:41.069
SC DTC Delayed Exchange Data | Received security definition for symbol NQH23-CME | 2023-03-08 13:58:41.069
Requesting market depth updates for: ESH23-CME if supported. | 2023-03-08 13:58:44.910
Requesting market depth updates for: FDAXH23-EUREX if supported. | 2023-03-08 13:58:44.910
Requesting market depth updates for: NQH23-CME if supported. | 2023-03-08 13:58:44.910
Denali Data Feed | Clearing market depth for FDAXH23-EUREX | 2023-03-08 13:58:45.029
SC DTC Delayed Exchange Data | Clearing market depth for ESH23-CME | 2023-03-08 13:58:45.086
SC DTC Delayed Exchange Data | Clearing market depth for NQH23-CME | 2023-03-08 13:58:45.086
HD Request # 7 | Downloading Intraday chart data for NQH23-CME to the file NQH23-CME.scid. Service: cme | 2023-03-08 13:58:46.729
HD Request # 7 | Download start date-time: 2023-03-08 13:48:15.000000. File last date-time: 2023-03-08 13:48:15.006000 | 2023-03-08 13:58:46.729
HD Request # 7 | Using server: ds26.sierracharts.com port 10149 | 2023-03-08 13:58:46.729
Socket (5) | Creating socket. | 2023-03-08 13:58:46.729
Socket (5) | New receive buffer size: 5242880 | 2023-03-08 13:58:46.729
Socket (5) | Connecting to IP: 142.215.17.188. | 2023-03-08 13:58:46.729
HD Request # 7 | Setting DTC encoding to Binary VLS | 2023-03-08 13:58:46.923
HD Request # 7 | Sending historical data logon request message. | 2023-03-08 13:58:46.923
HD Request # 7 | Requesting Intraday data. Start date-time: 2023-03-08 13:48:15. Record interval: 0. Symbol: NQH23 | 2023-03-08 13:58:47.528
HD Request # 7 | Decompressing data. | 2023-03-08 13:58:47.624
HD Request # 7 | Receiving Intraday data for NQH23-CME starting at 2023-03-08 13:48:15.006000 | 2023-03-08 13:58:47.624
Socket (5) | CloseSocket call. | 2023-03-08 13:58:47.625
Socket (5) | Shutdown started. Waiting for graceful close. | 2023-03-08 13:58:47.625
Historical data download thread signaled to stop. | 2023-03-08 13:58:47.625
HD Request # 7 | Timestamp of first Intraday data file record written: 2023-03-08 13:48:23.535000. | 2023-03-08 13:58:47.625
HD Request # 7 | Received 18 Intraday data records from 2023-03-08 13:48:15.006000 to 2023-03-08 13:48:43.930000 (28.9 seconds) and wrote 17 records for NQH23-CME | 2023-03-08 13:58:47.625
HD Request # 7 | Add time&sales data | Remembered last file record date-time: 2023-03-08 12:48:43.930000 | 2023-03-08 13:58:47.626
HD Request # 7 | Completion time: 1s. | 2023-03-08 13:58:47.626
HD Request # 7 | Intraday data download complete for NQH23-CME. Unique request ID: 7 | 2023-03-08 13:58:47.626
Removing historical data download ID 7. | 2023-03-08 13:58:47.626
Real-time Intraday chart data file updates started for NQH23-CME | 2023-03-08 13:58:47.626
Intraday chart data file opened for NQH23-CME | 2023-03-08 13:58:47.626
HD Request # 7 | Enabling Intraday chart updating for symbol. | 2023-03-08 13:58:47.626

Triggering next historical data download in queue. | 2023-03-08 13:58:47.626
HD Request # 8 | Downloading Intraday chart data for ESH23-CME to the file ESH23-CME.scid. Service: cme | 2023-03-08 13:58:47.626
HD Request # 8 | Download start date-time: 2023-03-08 13:48:17.000000. File last date-time: 2023-03-08 13:48:17.380000 | 2023-03-08 13:58:47.626
HD Request # 8 | Using server: ds23.sierracharts.com port 10150 | 2023-03-08 13:58:47.627
Socket (6) | Creating socket. | 2023-03-08 13:58:47.627
Socket (6) | New receive buffer size: 5242880 | 2023-03-08 13:58:47.627
Socket (6) | Connecting to IP: 142.215.17.190. | 2023-03-08 13:58:47.627
Socket (5) | Socket gracefully closed by remote side. | 2023-03-08 13:58:47.720
Socket (5) | Closed. | 2023-03-08 13:58:47.720
HD Request # 8 | Setting DTC encoding to Binary VLS | 2023-03-08 13:58:47.826
HD Request # 8 | Sending historical data logon request message. | 2023-03-08 13:58:47.826
Opened cached Intraday file: C:\SierraChart\Data\NQH23-CME.scid. Thread ID: 4716 | 2023-03-08 13:58:48.375
HD Request # 8 | Requesting Intraday data. Start date-time: 2023-03-08 13:48:17. Record interval: 0. Symbol: ESH23 | 2023-03-08 13:58:48.440
HD Request # 8 | Decompressing data. | 2023-03-08 13:58:48.535
HD Request # 8 | Receiving Intraday data for ESH23-CME starting at 2023-03-08 13:48:17.310000 | 2023-03-08 13:58:48.535
Socket (6) | CloseSocket call. | 2023-03-08 13:58:48.536
Socket (6) | Shutdown started. Waiting for graceful close. | 2023-03-08 13:58:48.536
Historical data download thread signaled to stop. | 2023-03-08 13:58:48.542
HD Request # 8 | Timestamp of first Intraday data file record written: 2023-03-08 13:48:20.060000. | 2023-03-08 13:58:48.542
HD Request # 8 | Received 26 Intraday data records from 2023-03-08 13:48:17.310000 to 2023-03-08 13:48:38.079016 (20.8 seconds) and wrote 23 records for ESH23-CME | 2023-03-08 13:58:48.542
HD Request # 8 | Add time&sales data | Remembered last file record date-time: 2023-03-08 12:48:38.079016 | 2023-03-08 13:58:48.543
HD Request # 8 | Completion time: 1s. | 2023-03-08 13:58:48.543
HD Request # 8 | Intraday data download complete for ESH23-CME. Unique request ID: 8 | 2023-03-08 13:58:48.543
Removing historical data download ID 8. | 2023-03-08 13:58:48.543
Real-time Intraday chart data file updates started for ESH23-CME | 2023-03-08 13:58:48.543
Intraday chart data file opened for ESH23-CME | 2023-03-08 13:58:48.543
HD Request # 8 | Enabling Intraday chart updating for symbol. | 2023-03-08 13:58:48.543

Triggering next historical data download in queue. | 2023-03-08 13:58:48.543
HD Request # 9 | Downloading Intraday chart data for FDAXH23-EUREX to the file FDAXH23-EUREX.scid. Service: eurex | 2023-03-08 13:58:48.543
HD Request # 9 | Download start date-time: 2023-03-08 13:58:27.000000. File last date-time: 2023-03-08 13:58:27.535000 | 2023-03-08 13:58:48.543
HD Request # 9 | Using server: ds24.sierracharts.com port 10149 | 2023-03-08 13:58:48.543
Socket (5) | Creating socket. | 2023-03-08 13:58:48.543
Socket (5) | New receive buffer size: 5242880 | 2023-03-08 13:58:48.544
Socket (5) | Connecting to IP: 154.14.194.212. | 2023-03-08 13:58:48.544
HD Request # 9 | Setting DTC encoding to Binary VLS | 2023-03-08 13:58:48.584
HD Request # 9 | Sending historical data logon request message. | 2023-03-08 13:58:48.584
Socket (6) | Socket gracefully closed by remote side. | 2023-03-08 13:58:48.632
Socket (6) | Closed. | 2023-03-08 13:58:48.632
HD Request # 9 | Requesting Intraday data. Start date-time: 2023-03-08 13:58:27. Record interval: 0. Symbol: FDAX202303_FUT_EUREX | 2023-03-08 13:58:48.702
HD Request # 9 | Decompressing data. | 2023-03-08 13:58:48.716
HD Request # 9 | Receiving Intraday data for FDAXH23-EUREX starting at 2023-03-08 13:58:27.379000 | 2023-03-08 13:58:48.716
Socket (5) | CloseSocket call. | 2023-03-08 13:58:48.717
Socket (5) | Shutdown started. Waiting for graceful close. | 2023-03-08 13:58:48.717
Historical data download thread signaled to stop. | 2023-03-08 13:58:48.729
HD Request # 9 | Timestamp of first Intraday data file record written: 2023-03-08 13:58:29.673000. | 2023-03-08 13:58:48.729
HD Request # 9 | Received 19 Intraday data records from 2023-03-08 13:58:27.379000 to 2023-03-08 13:58:43.266001 (15.9 seconds) and wrote 13 records for FDAXH23-EUREX | 2023-03-08 13:58:48.729
HD Request # 9 | Add time&sales data | Remembered last file record date-time: 2023-03-08 12:58:43.266001 | 2023-03-08 13:58:48.730
HD Request # 9 | Completion time: 0s. | 2023-03-08 13:58:48.730
HD Request # 9 | Intraday data download complete for FDAXH23-EUREX. Unique request ID: 9 | 2023-03-08 13:58:48.730
Removing historical data download ID 9. | 2023-03-08 13:58:48.730
Real-time Intraday chart data file updates started for FDAXH23-EUREX | 2023-03-08 13:58:48.730
Intraday chart data file opened for FDAXH23-EUREX | 2023-03-08 13:58:48.730
HD Request # 9 | Enabling Intraday chart updating for symbol. | 2023-03-08 13:58:48.730

Triggering next historical data download in queue. | 2023-03-08 13:58:48.730
No download requests in the queue to start downloads for. | 2023-03-08 13:58:48.730
Socket (5) | Socket gracefully closed by remote side. | 2023-03-08 13:58:48.731
Socket (5) | Closed. | 2023-03-08 13:58:48.731
Opened cached Intraday file: C:\SierraChart\Data\ESH23-CME.scid. Thread ID: 4716 | 2023-03-08 13:58:51.000
Opened cached Intraday file: C:\SierraChart\Data\FDAXH23-EUREX.scid. Thread ID: 9744 | 2023-03-08 13:58:54.038
DTC Client socket (1) | Timed out waiting for shutdown. Performing an immediate socket close. | 2023-03-08 14:00:43.978
DTC Client socket (1) | Closed. | 2023-03-08 14:00:43.978
DTC Client socket (2) | Timed out waiting for shutdown. Performing an immediate socket close. | 2023-03-08 14:00:43.978
DTC Client socket (2) | Closed. | 2023-03-08 14:00:43.978
DTC Client socket (1) | Deleting network socket now after delay. | 2023-03-08 14:01:13.978
DTC Client socket (2) | Deleting network socket now after delay. | 2023-03-08 14:01:13.978
[2023-03-08 14:27:33]
Sierra_Chart Engineering - Posts: 17218
What symbol do you have an issue with?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2023-03-08 14:33:05]
User286865 - Posts: 12
all symbol. I don't receive data live. It seems it's data with delay.
[2023-03-08 16:15:23]
John - SC Support - Posts: 36350
You are only setup to get real-time data for EUREX. But we see that you are trying to access data for the CME Group. If you also want data for the CME Group, then follow the instructions at the following link:
Denali Exchange Data Feed: *Setup Instructions: CME/CBOT/NYMEX/COMEX Exchanges*

You should be getting the real-time data for EUREX products, such as the chart that uses the symbol "FDAXH23-EUREX". If you are not getting real-time data for this chart (and any other EUREX charts) then let us know.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2023-03-08 16:25:50]
Sierra_Chart Engineering - Posts: 17218
You should definitely be getting real-time data for EUREX symbols.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2023-03-08 16:48:07]
User286865 - Posts: 12
Thank you for your answer. All seem correct, but I 'm not sure I have the good data. How can I be sure i'm on the pack 10 ???
[2023-03-08 16:51:10]
Sierra_Chart Engineering - Posts: 17218
Your account is currently set to Service Package 10. We can see that.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2023-03-08 16:59:35]
User286865 - Posts: 12
I'don't understand. I speak with a frend who has the same data than me ( Pack 10) and we don't have the same price?
[2023-03-08 17:13:17]
John - SC Support - Posts: 36350
The package does not determine the data. The data either comes from our Denali Exchange Data Feed or from the trading service that is being used.

Is your friend using the Denali Exchange Data Feed for their data?

Also, how different are prices. You have to consider that every Internet connection is different, so you would not necessarily see the "exact" same pricing, but they should be following each other if off by a fraction of a second.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2023-03-08 17:50:59]
User286865 - Posts: 12
Is your friend using the Denali Exchange Data Feed for their data? Yes
There is about 10 tick difference.

I have another issue, when I try to add the footprint with the numberbar study, I have the following message:

Software version: 2484 64-bit | 2023-03-08 13:57:19.070
Primary Thread ID: 7596 | 2023-03-08 13:57:19.070
Usage end date: 2024-02-10 | 2023-03-08 13:57:19.070
Enabled for: Sierra Chart Historical Data Service. | 2023-03-08 13:57:19.070
Enabled for: Denali Real-Time Exchange Data Feed. | 2023-03-08 13:57:19.070
Enabled for: Delayed Denali Exchange Data Feed. | 2023-03-08 13:57:19.070
Enabled for exchange2: EUREX EOBI | 2023-03-08 13:57:19.070
Enabled for exchange2: fairx_exchange.data | 2023-03-08 13:57:19.070
Allow Support for Sierra Chart Data Feeds is enabled. | 2023-03-08 13:57:19.070
Current selected Data/Trading service: SC Data - All Services | 2023-03-08 13:57:19.070
Custom symbol settings values: enabled | 2023-03-08 13:57:19.070
Chart Update Interval: 10 | 2023-03-08 13:57:19.070
Intraday Data Storage Time Unit: 0 | 2023-03-08 13:57:19.070
Time Zone: +01:00:00 (CET+01CEST+01,M3.5.0/02:00,M10.5.0/03:00) | 2023-03-08 13:57:19.070
2023-03-08 12:57:19 Local computer time in UTC | 2023-03-08 13:57:19.070
2023-03-08 13:57:19 Local computer time in SC Time Zone | 2023-03-08 13:57:19.070
2023-03-08 07:15:46 Server time in UTC | 2023-03-08 13:57:19.070
Local computer UTC time and Server UTC time difference: 3 seconds. | 2023-03-08 13:57:19.070
Program path: C:\SierraChart\ | 2023-03-08 13:57:19.070
Data Files path: C:\SierraChart\Data\ | 2023-03-08 13:57:19.070
OS Version Number: 6.1 | 2023-03-08 13:57:19.070
Locale Setting: C | 2023-03-08 13:57:19.070
DLLs: UserContributedStudies.dll, UserContributedStudies_64.dll | 2023-03-08 13:57:19.070
Allowed protected custom studies: | 2023-03-08 13:57:19.070
Crash reporter started: true | 2023-03-08 13:57:19.070

File >> Disconnect selected. | 2023-03-08 13:58:31.263
Denali Data Feed | Waiting for socket receive thread to end | 2023-03-08 13:58:31.296
DTC Client socket (1) | CloseSocket call. | 2023-03-08 13:58:31.297
Denali Data Feed | Disconnected from the server. | 2023-03-08 13:58:31.297
SC DTC Delayed Exchange Data | Waiting for socket receive thread to end | 2023-03-08 13:58:31.297
DTC Client socket (1) | Shutdown started. Waiting for graceful close. | 2023-03-08 13:58:31.297
DTC Client socket (2) | CloseSocket call. | 2023-03-08 13:58:31.297
SC DTC Delayed Exchange Data | Disconnected from the server. | 2023-03-08 13:58:31.297
SC Data - All Services | Disconnected. | 2023-03-08 13:58:31.297
DTC Client socket (2) | Shutdown started. Waiting for graceful close. | 2023-03-08 13:58:31.297

SC Data - All Services | Connected to server complete. | 2023-03-08 13:58:39.901
Triggering next historical data download in queue. | 2023-03-08 13:58:39.901
Triggering next historical data download in queue. | 2023-03-08 13:58:39.901
Triggering next historical data download in queue. | 2023-03-08 13:58:39.901
Triggering next historical data download in queue. | 2023-03-08 13:58:39.901
Notice: Not connected to Live trading account to receive CME realtime futures data at non-professional fees. | 2023-03-08 13:58:39.901
No download requests in the queue to start downloads for. | 2023-03-08 13:58:39.935
No download requests in the queue to start downloads for. | 2023-03-08 13:58:39.935
No download requests in the queue to start downloads for. | 2023-03-08 13:58:39.935
No download requests in the queue to start downloads for. | 2023-03-08 13:58:39.935
Mapping NQH23-CME to NQH23. Service code: cme | 2023-03-08 13:58:39.936
Using symbol data fast lookup vector | 2023-03-08 13:58:39.936
SC DTC Delayed Exchange Data | Starting real-time market data updates for: NQH23-CME (NQH23). ID: 1 Service code: cme | 2023-03-08 13:58:39.936
SC DTC Delayed Exchange Data | Connecting to the server ds26.sierracharts.com. Port 10043 | 2023-03-08 13:58:39.936
SC DTC Delayed Exchange Data | Requesting security definition data for: NQH23-CME (NQH23). ID: 1 | 2023-03-08 13:58:39.936
Added historical Intraday data request for NQH23-CME to the queue. | 2023-03-08 13:58:39.936
Intraday data recording state for symbol NQH23-CME is set to download 'Pending'. | 2023-03-08 13:58:39.936
Triggering next historical data download in queue. | 2023-03-08 13:58:39.936
Delaying start of download for NQH23-CME. | 2023-03-08 13:58:39.936
DTC Client socket (3) | Creating socket. | 2023-03-08 13:58:39.937
DTC Client socket (3) | New receive buffer size: 5242880 | 2023-03-08 13:58:39.937
DTC Client socket (3) | Connecting to IP: 142.215.17.188. | 2023-03-08 13:58:39.937
Mapping ESH23-CME to ESH23. Service code: cme | 2023-03-08 13:58:39.951
SC DTC Delayed Exchange Data | Starting real-time market data updates for: ESH23-CME (ESH23). ID: 2 Service code: cme | 2023-03-08 13:58:39.951
SC DTC Delayed Exchange Data | Requesting security definition data for: ESH23-CME (ESH23). ID: 2 | 2023-03-08 13:58:39.951
Added historical Intraday data request for ESH23-CME to the queue. | 2023-03-08 13:58:39.951
Intraday data recording state for symbol ESH23-CME is set to download 'Pending'. | 2023-03-08 13:58:39.951
Triggering next historical data download in queue. | 2023-03-08 13:58:39.951
Mapping FDAXH23-EUREX to FDAX202303_FUT_EUREX. Service code: eurex | 2023-03-08 13:58:39.968
Denali Data Feed | Starting real-time market data updates for: FDAXH23-EUREX (FDAX202303_FUT_EUREX). ID: 3 Service code: eurex | 2023-03-08 13:58:39.968
Denali Data Feed | Connecting to the server ds14.sierracharts.com. Port 443 | 2023-03-08 13:58:39.968
Denali Data Feed | Requesting security definition data for: FDAXH23-EUREX (FDAX202303_FUT_EUREX). ID: 3 | 2023-03-08 13:58:39.968
Added historical Intraday data request for FDAXH23-EUREX to the queue. | 2023-03-08 13:58:39.968
Intraday data recording state for symbol FDAXH23-EUREX is set to download 'Pending'. | 2023-03-08 13:58:39.968
Triggering next historical data download in queue. | 2023-03-08 13:58:39.968
DTC Client socket (4) | Creating socket. | 2023-03-08 13:58:39.968
DTC Client socket (4) | New receive buffer size: 5242880 | 2023-03-08 13:58:39.968
DTC Client socket (4) | Connecting to IP: 176.9.9.252. | 2023-03-08 13:58:39.968
Denali Data Feed | Network connection to server complete. | 2023-03-08 13:58:39.992
Denali Data Feed | Starting socket receive thread. | 2023-03-08 13:58:39.992
Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: standard | 2023-03-08 13:58:39.992
Denali Data Feed | Setting DTC encoding to Binary VLS | 2023-03-08 13:58:40.036
Denali Data Feed | Sending logon request message. | 2023-03-08 13:58:40.036
SC DTC Delayed Exchange Data | Network connection to server complete. | 2023-03-08 13:58:40.037
SC DTC Delayed Exchange Data | Starting socket receive thread. | 2023-03-08 13:58:40.037
SC DTC Delayed Exchange Data | Sending encoding request to server: Binary VLS. Compression: standard | 2023-03-08 13:58:40.038
SC DTC Delayed Exchange Data | Setting DTC encoding to Binary VLS | 2023-03-08 13:58:40.148
SC DTC Delayed Exchange Data | Sending logon request message. | 2023-03-08 13:58:40.148
Denali Data Feed | Received logon response. | 2023-03-08 13:58:40.370
Denali Data Feed | Server Name: SC Realtime Server. | 2023-03-08 13:58:40.370
Denali Data Feed | Server protocol version: 8. Client protocol version: 8 | 2023-03-08 13:58:40.370
Denali Data Feed | Successfully connected. | 2023-03-08 13:58:40.370
Denali Data Feed | Trading is not supported. | 2023-03-08 13:58:40.370
Denali Data Feed | Restarting real-time data updates for symbol: FDAXH23-EUREX -> FDAX202303_FUT_EUREX | 2023-03-08 13:58:40.370
Denali Data Feed | Received security definition for symbol FDAXH23-EUREX | 2023-03-08 13:58:40.497
SC DTC Delayed Exchange Data | Received logon response. | 2023-03-08 13:58:40.866
SC DTC Delayed Exchange Data | Server Name: SC Realtime Server. | 2023-03-08 13:58:40.866
SC DTC Delayed Exchange Data | Server protocol version: 8. Client protocol version: 8 | 2023-03-08 13:58:40.866
SC DTC Delayed Exchange Data | Successfully connected. | 2023-03-08 13:58:40.866
SC DTC Delayed Exchange Data | Trading is not supported. | 2023-03-08 13:58:40.866
SC DTC Delayed Exchange Data | Restarting real-time data updates for symbol: ESH23-CME -> ESH23 | 2023-03-08 13:58:40.866
SC DTC Delayed Exchange Data | Restarting real-time data updates for symbol: NQH23-CME -> NQH23 | 2023-03-08 13:58:40.866
SC DTC Delayed Exchange Data | Received security definition for symbol ESH23-CME | 2023-03-08 13:58:41.069
SC DTC Delayed Exchange Data | Received security definition for symbol NQH23-CME | 2023-03-08 13:58:41.069
Requesting market depth updates for: ESH23-CME if supported. | 2023-03-08 13:58:44.910
Requesting market depth updates for: FDAXH23-EUREX if supported. | 2023-03-08 13:58:44.910
Requesting market depth updates for: NQH23-CME if supported. | 2023-03-08 13:58:44.910
Denali Data Feed | Clearing market depth for FDAXH23-EUREX | 2023-03-08 13:58:45.029
SC DTC Delayed Exchange Data | Clearing market depth for ESH23-CME | 2023-03-08 13:58:45.086
SC DTC Delayed Exchange Data | Clearing market depth for NQH23-CME | 2023-03-08 13:58:45.086
HD Request # 7 | Downloading Intraday chart data for NQH23-CME to the file NQH23-CME.scid. Service: cme | 2023-03-08 13:58:46.729
HD Request # 7 | Download start date-time: 2023-03-08 13:48:15.000000. File last date-time: 2023-03-08 13:48:15.006000 | 2023-03-08 13:58:46.729
HD Request # 7 | Using server: ds26.sierracharts.com port 10149 | 2023-03-08 13:58:46.729
Socket (5) | Creating socket. | 2023-03-08 13:58:46.729
Socket (5) | New receive buffer size: 5242880 | 2023-03-08 13:58:46.729
Socket (5) | Connecting to IP: 142.215.17.188. | 2023-03-08 13:58:46.729
HD Request # 7 | Setting DTC encoding to Binary VLS | 2023-03-08 13:58:46.923
HD Request # 7 | Sending historical data logon request message. | 2023-03-08 13:58:46.923
HD Request # 7 | Requesting Intraday data. Start date-time: 2023-03-08 13:48:15. Record interval: 0. Symbol: NQH23 | 2023-03-08 13:58:47.528
HD Request # 7 | Decompressing data. | 2023-03-08 13:58:47.624
HD Request # 7 | Receiving Intraday data for NQH23-CME starting at 2023-03-08 13:48:15.006000 | 2023-03-08 13:58:47.624
Socket (5) | CloseSocket call. | 2023-03-08 13:58:47.625
Socket (5) | Shutdown started. Waiting for graceful close. | 2023-03-08 13:58:47.625
Historical data download thread signaled to stop. | 2023-03-08 13:58:47.625
HD Request # 7 | Timestamp of first Intraday data file record written: 2023-03-08 13:48:23.535000. | 2023-03-08 13:58:47.625
HD Request # 7 | Received 18 Intraday data records from 2023-03-08 13:48:15.006000 to 2023-03-08 13:48:43.930000 (28.9 seconds) and wrote 17 records for NQH23-CME | 2023-03-08 13:58:47.625
HD Request # 7 | Add time&sales data | Remembered last file record date-time: 2023-03-08 12:48:43.930000 | 2023-03-08 13:58:47.626
HD Request # 7 | Completion time: 1s. | 2023-03-08 13:58:47.626
HD Request # 7 | Intraday data download complete for NQH23-CME. Unique request ID: 7 | 2023-03-08 13:58:47.626
Removing historical data download ID 7. | 2023-03-08 13:58:47.626
Real-time Intraday chart data file updates started for NQH23-CME | 2023-03-08 13:58:47.626
Intraday chart data file opened for NQH23-CME | 2023-03-08 13:58:47.626
HD Request # 7 | Enabling Intraday chart updating for symbol. | 2023-03-08 13:58:47.626

Triggering next historical data download in queue. | 2023-03-08 13:58:47.626
HD Request # 8 | Downloading Intraday chart data for ESH23-CME to the file ESH23-CME.scid. Service: cme | 2023-03-08 13:58:47.626
HD Request # 8 | Download start date-time: 2023-03-08 13:48:17.000000. File last date-time: 2023-03-08 13:48:17.380000 | 2023-03-08 13:58:47.626
HD Request # 8 | Using server: ds23.sierracharts.com port 10150 | 2023-03-08 13:58:47.627
Socket (6) | Creating socket. | 2023-03-08 13:58:47.627
Socket (6) | New receive buffer size: 5242880 | 2023-03-08 13:58:47.627
Socket (6) | Connecting to IP: 142.215.17.190. | 2023-03-08 13:58:47.627
Socket (5) | Socket gracefully closed by remote side. | 2023-03-08 13:58:47.720
Socket (5) | Closed. | 2023-03-08 13:58:47.720
HD Request # 8 | Setting DTC encoding to Binary VLS | 2023-03-08 13:58:47.826
HD Request # 8 | Sending historical data logon request message. | 2023-03-08 13:58:47.826
Opened cached Intraday file: C:\SierraChart\Data\NQH23-CME.scid. Thread ID: 4716 | 2023-03-08 13:58:48.375
HD Request # 8 | Requesting Intraday data. Start date-time: 2023-03-08 13:48:17. Record interval: 0. Symbol: ESH23 | 2023-03-08 13:58:48.440
HD Request # 8 | Decompressing data. | 2023-03-08 13:58:48.535
HD Request # 8 | Receiving Intraday data for ESH23-CME starting at 2023-03-08 13:48:17.310000 | 2023-03-08 13:58:48.535
Socket (6) | CloseSocket call. | 2023-03-08 13:58:48.536
Socket (6) | Shutdown started. Waiting for graceful close. | 2023-03-08 13:58:48.536
Historical data download thread signaled to stop. | 2023-03-08 13:58:48.542
HD Request # 8 | Timestamp of first Intraday data file record written: 2023-03-08 13:48:20.060000. | 2023-03-08 13:58:48.542
HD Request # 8 | Received 26 Intraday data records from 2023-03-08 13:48:17.310000 to 2023-03-08 13:48:38.079016 (20.8 seconds) and wrote 23 records for ESH23-CME | 2023-03-08 13:58:48.542
HD Request # 8 | Add time&sales data | Remembered last file record date-time: 2023-03-08 12:48:38.079016 | 2023-03-08 13:58:48.543
HD Request # 8 | Completion time: 1s. | 2023-03-08 13:58:48.543
HD Request # 8 | Intraday data download complete for ESH23-CME. Unique request ID: 8 | 2023-03-08 13:58:48.543
Removing historical data download ID 8. | 2023-03-08 13:58:48.543
Real-time Intraday chart data file updates started for ESH23-CME | 2023-03-08 13:58:48.543
Intraday chart data file opened for ESH23-CME | 2023-03-08 13:58:48.543
HD Request # 8 | Enabling Intraday chart updating for symbol. | 2023-03-08 13:58:48.543

Triggering next historical data download in queue. | 2023-03-08 13:58:48.543
HD Request # 9 | Downloading Intraday chart data for FDAXH23-EUREX to the file FDAXH23-EUREX.scid. Service: eurex | 2023-03-08 13:58:48.543
HD Request # 9 | Download start date-time: 2023-03-08 13:58:27.000000. File last date-time: 2023-03-08 13:58:27.535000 | 2023-03-08 13:58:48.543
HD Request # 9 | Using server: ds24.sierracharts.com port 10149 | 2023-03-08 13:58:48.543
Socket (5) | Creating socket. | 2023-03-08 13:58:48.543
Socket (5) | New receive buffer size: 5242880 | 2023-03-08 13:58:48.544
Socket (5) | Connecting to IP: 154.14.194.212. | 2023-03-08 13:58:48.544
HD Request # 9 | Setting DTC encoding to Binary VLS | 2023-03-08 13:58:48.584
HD Request # 9 | Sending historical data logon request message. | 2023-03-08 13:58:48.584
Socket (6) | Socket gracefully closed by remote side. | 2023-03-08 13:58:48.632
Socket (6) | Closed. | 2023-03-08 13:58:48.632
HD Request # 9 | Requesting Intraday data. Start date-time: 2023-03-08 13:58:27. Record interval: 0. Symbol: FDAX202303_FUT_EUREX | 2023-03-08 13:58:48.702
HD Request # 9 | Decompressing data. | 2023-03-08 13:58:48.716
HD Request # 9 | Receiving Intraday data for FDAXH23-EUREX starting at 2023-03-08 13:58:27.379000 | 2023-03-08 13:58:48.716
Socket (5) | CloseSocket call. | 2023-03-08 13:58:48.717
Socket (5) | Shutdown started. Waiting for graceful close. | 2023-03-08 13:58:48.717
Historical data download thread signaled to stop. | 2023-03-08 13:58:48.729
HD Request # 9 | Timestamp of first Intraday data file record written: 2023-03-08 13:58:29.673000. | 2023-03-08 13:58:48.729
HD Request # 9 | Received 19 Intraday data records from 2023-03-08 13:58:27.379000 to 2023-03-08 13:58:43.266001 (15.9 seconds) and wrote 13 records for FDAXH23-EUREX | 2023-03-08 13:58:48.729
HD Request # 9 | Add time&sales data | Remembered last file record date-time: 2023-03-08 12:58:43.266001 | 2023-03-08 13:58:48.730
HD Request # 9 | Completion time: 0s. | 2023-03-08 13:58:48.730
HD Request # 9 | Intraday data download complete for FDAXH23-EUREX. Unique request ID: 9 | 2023-03-08 13:58:48.730
Removing historical data download ID 9. | 2023-03-08 13:58:48.730
Real-time Intraday chart data file updates started for FDAXH23-EUREX | 2023-03-08 13:58:48.730
Intraday chart data file opened for FDAXH23-EUREX | 2023-03-08 13:58:48.730
HD Request # 9 | Enabling Intraday chart updating for symbol. | 2023-03-08 13:58:48.730

Triggering next historical data download in queue. | 2023-03-08 13:58:48.730
No download requests in the queue to start downloads for. | 2023-03-08 13:58:48.730
Socket (5) | Socket gracefully closed by remote side. | 2023-03-08 13:58:48.731
Socket (5) | Closed. | 2023-03-08 13:58:48.731
Opened cached Intraday file: C:\SierraChart\Data\ESH23-CME.scid. Thread ID: 4716 | 2023-03-08 13:58:51.000
Opened cached Intraday file: C:\SierraChart\Data\FDAXH23-EUREX.scid. Thread ID: 9744 | 2023-03-08 13:58:54.038
DTC Client socket (1) | Timed out waiting for shutdown. Performing an immediate socket close. | 2023-03-08 14:00:43.978
DTC Client socket (1) | Closed. | 2023-03-08 14:00:43.978
DTC Client socket (2) | Timed out waiting for shutdown. Performing an immediate socket close. | 2023-03-08 14:00:43.978
DTC Client socket (2) | Closed. | 2023-03-08 14:00:43.978
DTC Client socket (1) | Deleting network socket now after delay. | 2023-03-08 14:01:13.978
DTC Client socket (2) | Deleting network socket now after delay. | 2023-03-08 14:01:13.978
Sierra Chart account data changed. Requesting updated account information. | 2023-03-08 17:36:51.333
Denali Data Feed | Waiting for socket receive thread to end | 2023-03-08 17:36:51.943
DTC Client socket (4) | CloseSocket call. | 2023-03-08 17:36:51.943
Denali Data Feed | Disconnected from the server. | 2023-03-08 17:36:51.943
SC DTC Delayed Exchange Data | Waiting for socket receive thread to end | 2023-03-08 17:36:51.943
DTC Client socket (4) | Shutdown started. Waiting for graceful close. | 2023-03-08 17:36:51.944
DTC Client socket (3) | CloseSocket call. | 2023-03-08 17:36:51.944
SC DTC Delayed Exchange Data | Disconnected from the server. | 2023-03-08 17:36:51.944
SC Data - All Services | Disconnected. | 2023-03-08 17:36:51.944
Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2023-03-08 17:36:51.944
DTC Client socket (3) | Shutdown started. Waiting for graceful close. | 2023-03-08 17:36:51.944
Successfully processed Sierra Chart account data. | 2023-03-08 17:36:51.944
DTC Client socket (4) | Socket gracefully closed by remote side. | 2023-03-08 17:36:51.961
DTC Client socket (4) | Closed. | 2023-03-08 17:36:51.961

SC Data - All Services | Connected to server complete. | 2023-03-08 17:36:53.954
Triggering next historical data download in queue. | 2023-03-08 17:36:53.954
Triggering next historical data download in queue. | 2023-03-08 17:36:53.954
Triggering next historical data download in queue. | 2023-03-08 17:36:53.954
Triggering next historical data download in queue. | 2023-03-08 17:36:53.954
Notice: Not connected to Live trading account to receive CME realtime futures data at non-professional fees. | 2023-03-08 17:36:53.954
No download requests in the queue to start downloads for. | 2023-03-08 17:36:53.990
No download requests in the queue to start downloads for. | 2023-03-08 17:36:53.990
No download requests in the queue to start downloads for. | 2023-03-08 17:36:53.990
No download requests in the queue to start downloads for. | 2023-03-08 17:36:53.990
Mapping FDAXH23-EUREX to FDAX202303_FUT_EUREX. Service code: eurex | 2023-03-08 17:36:53.990
Using symbol data fast lookup vector | 2023-03-08 17:36:53.990
Denali Data Feed | Starting real-time market data updates for: FDAXH23-EUREX (FDAX202303_FUT_EUREX). ID: 1 Service code: eurex | 2023-03-08 17:36:53.990
Denali Data Feed | Connecting to the server ds14.sierracharts.com. Port 443 | 2023-03-08 17:36:53.990
Denali Data Feed | Requesting security definition data for: FDAXH23-EUREX (FDAX202303_FUT_EUREX). ID: 1 | 2023-03-08 17:36:53.990
Added historical Intraday data request for FDAXH23-EUREX to the queue. | 2023-03-08 17:36:53.990
Intraday data recording state for symbol FDAXH23-EUREX is set to download 'Pending'. | 2023-03-08 17:36:53.990
Triggering next historical data download in queue. | 2023-03-08 17:36:53.990
DTC Client socket (1) | Creating socket. | 2023-03-08 17:36:53.999
DTC Client socket (1) | New receive buffer size: 5242880 | 2023-03-08 17:36:53.999
DTC Client socket (1) | Connecting to IP: 176.9.9.252. | 2023-03-08 17:36:53.999
Delaying start of download for FDAXH23-EUREX. | 2023-03-08 17:36:54.009
Denali Data Feed | Network connection to server complete. | 2023-03-08 17:36:54.033
Denali Data Feed | Starting socket receive thread. | 2023-03-08 17:36:54.033
Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: standard | 2023-03-08 17:36:54.033
Mapping NQH23-CME to NQH23. Service code: cme | 2023-03-08 17:36:54.033
SC DTC Delayed Exchange Data | Starting real-time market data updates for: NQH23-CME (NQH23). ID: 2 Service code: cme | 2023-03-08 17:36:54.033
SC DTC Delayed Exchange Data | Connecting to the server ds28.sierracharts.com. Port 10043 | 2023-03-08 17:36:54.033
SC DTC Delayed Exchange Data | Requesting security definition data for: NQH23-CME (NQH23). ID: 2 | 2023-03-08 17:36:54.033
Added historical Intraday data request for NQH23-CME to the queue. | 2023-03-08 17:36:54.033
Intraday data recording state for symbol NQH23-CME is set to download 'Pending'. | 2023-03-08 17:36:54.033
Triggering next historical data download in queue. | 2023-03-08 17:36:54.033
DTC Client socket (2) | Creating socket. | 2023-03-08 17:36:54.049
DTC Client socket (2) | New receive buffer size: 5242880 | 2023-03-08 17:36:54.049
DTC Client socket (2) | Connecting to IP: 142.215.18.147. | 2023-03-08 17:36:54.049
Mapping ESH23-CME to ESH23. Service code: cme | 2023-03-08 17:36:54.051
SC DTC Delayed Exchange Data | Starting real-time market data updates for: ESH23-CME (ESH23). ID: 3 Service code: cme | 2023-03-08 17:36:54.051
SC DTC Delayed Exchange Data | Requesting security definition data for: ESH23-CME (ESH23). ID: 3 | 2023-03-08 17:36:54.051
Added historical Intraday data request for ESH23-CME to the queue. | 2023-03-08 17:36:54.051
Intraday data recording state for symbol ESH23-CME is set to download 'Pending'. | 2023-03-08 17:36:54.051
Triggering next historical data download in queue. | 2023-03-08 17:36:54.051
Denali Data Feed | Setting DTC encoding to Binary VLS | 2023-03-08 17:36:54.068
Denali Data Feed | Sending logon request message. | 2023-03-08 17:36:54.068
SC DTC Delayed Exchange Data | Network connection to server complete. | 2023-03-08 17:36:54.147
SC DTC Delayed Exchange Data | Starting socket receive thread. | 2023-03-08 17:36:54.147
SC DTC Delayed Exchange Data | Sending encoding request to server: Binary VLS. Compression: standard | 2023-03-08 17:36:54.147
SC DTC Delayed Exchange Data | Setting DTC encoding to Binary VLS | 2023-03-08 17:36:54.275
SC DTC Delayed Exchange Data | Sending logon request message. | 2023-03-08 17:36:54.275
Denali Data Feed | Received logon response. | 2023-03-08 17:36:54.404
Denali Data Feed | Server Name: SC Realtime Server. | 2023-03-08 17:36:54.404
Denali Data Feed | Server protocol version: 8. Client protocol version: 8 | 2023-03-08 17:36:54.404
Denali Data Feed | Successfully connected. | 2023-03-08 17:36:54.404
Denali Data Feed | Trading is not supported. | 2023-03-08 17:36:54.404
Denali Data Feed | Restarting real-time data updates for symbol: FDAXH23-EUREX -> FDAX202303_FUT_EUREX | 2023-03-08 17:36:54.404
Denali Data Feed | Received security definition for symbol FDAXH23-EUREX | 2023-03-08 17:36:54.534
SC DTC Delayed Exchange Data | Received logon response. | 2023-03-08 17:36:55.008
SC DTC Delayed Exchange Data | Server Name: SC Realtime Server. | 2023-03-08 17:36:55.008
SC DTC Delayed Exchange Data | Server protocol version: 8. Client protocol version: 8 | 2023-03-08 17:36:55.008
SC DTC Delayed Exchange Data | Successfully connected. | 2023-03-08 17:36:55.008
SC DTC Delayed Exchange Data | Trading is not supported. | 2023-03-08 17:36:55.008
SC DTC Delayed Exchange Data | Restarting real-time data updates for symbol: ESH23-CME -> ESH23 | 2023-03-08 17:36:55.008
SC DTC Delayed Exchange Data | Restarting real-time data updates for symbol: NQH23-CME -> NQH23 | 2023-03-08 17:36:55.008
SC DTC Delayed Exchange Data | Received security definition for symbol ESH23-CME | 2023-03-08 17:36:55.206
SC DTC Delayed Exchange Data | Received security definition for symbol NQH23-CME | 2023-03-08 17:36:55.206
Requesting market depth updates for: ESH23-CME if supported. | 2023-03-08 17:36:58.962
Requesting market depth updates for: FDAXH23-EUREX if supported. | 2023-03-08 17:36:58.962
Requesting market depth updates for: NQH23-CME if supported. | 2023-03-08 17:36:58.962
Denali Data Feed | Clearing market depth for FDAXH23-EUREX | 2023-03-08 17:36:59.061
SC DTC Delayed Exchange Data | Clearing market depth for ESH23-CME | 2023-03-08 17:36:59.091
SC DTC Delayed Exchange Data | Clearing market depth for NQH23-CME | 2023-03-08 17:36:59.091
HD Request # 10 | Downloading Intraday chart data for FDAXH23-EUREX to the file FDAXH23-EUREX.scid. Service: eurex | 2023-03-08 17:36:59.562
HD Request # 10 | Download start date-time: 2023-03-08 17:36:40.000000. File last date-time: 2023-03-08 17:36:40.058000 | 2023-03-08 17:36:59.562
HD Request # 10 | Using server: ds24.sierracharts.com port 10150 | 2023-03-08 17:36:59.613
Socket (4) | Creating socket. | 2023-03-08 17:36:59.630
Socket (4) | New receive buffer size: 5242880 | 2023-03-08 17:36:59.630
Socket (4) | Connecting to IP: 154.14.194.212. | 2023-03-08 17:36:59.630
HD Request # 10 | Setting DTC encoding to Binary VLS | 2023-03-08 17:36:59.664
HD Request # 10 | Sending historical data logon request message. | 2023-03-08 17:36:59.664
HD Request # 10 | Requesting Intraday data. Start date-time: 2023-03-08 17:36:40. Record interval: 0. Symbol: FDAX202303_FUT_EUREX | 2023-03-08 17:36:59.785
HD Request # 10 | Decompressing data. | 2023-03-08 17:36:59.799
HD Request # 10 | Receiving Intraday data for FDAXH23-EUREX starting at 2023-03-08 17:36:40.058000 | 2023-03-08 17:36:59.812
Socket (4) | CloseSocket call. | 2023-03-08 17:36:59.813
Socket (4) | Shutdown started. Waiting for graceful close. | 2023-03-08 17:36:59.813
Historical data download thread signaled to stop. | 2023-03-08 17:36:59.816
HD Request # 10 | Timestamp of first Intraday data file record written: 2023-03-08 17:36:51.811000. | 2023-03-08 17:36:59.816
HD Request # 10 | Received 5 Intraday data records from 2023-03-08 17:36:40.058000 to 2023-03-08 17:36:53.110002 (13.1 seconds) and wrote 4 records for FDAXH23-EUREX | 2023-03-08 17:36:59.816
HD Request # 10 | Add time&sales data | Remembered last file record date-time: 2023-03-08 16:36:53.110002 | 2023-03-08 17:36:59.817
Added 8 Time and Sales records to Intraday data file for FDAXH23-EUREX after download. | 2023-03-08 17:36:59.817
HD Request # 10 | Completion time: 0s. | 2023-03-08 17:36:59.817
HD Request # 10 | Intraday data download complete for FDAXH23-EUREX. Unique request ID: 10 | 2023-03-08 17:36:59.817
Removing historical data download ID 10. | 2023-03-08 17:36:59.817
Real-time Intraday chart data file updates started for FDAXH23-EUREX | 2023-03-08 17:36:59.817
Intraday chart data file opened for FDAXH23-EUREX | 2023-03-08 17:36:59.817
HD Request # 10 | Enabling Intraday chart updating for symbol. | 2023-03-08 17:36:59.817

Triggering next historical data download in queue. | 2023-03-08 17:36:59.817
Delaying start of download for NQH23-CME. | 2023-03-08 17:36:59.817
Socket (4) | Socket gracefully closed by remote side. | 2023-03-08 17:36:59.827
Socket (4) | Closed. | 2023-03-08 17:36:59.827
HD Request # 11 | Downloading Intraday chart data for NQH23-CME to the file NQH23-CME.scid. Service: cme | 2023-03-08 17:37:00.567
HD Request # 11 | Download start date-time: 2023-03-08 17:26:38.000000. File last date-time: 2023-03-08 17:26:38.798000 | 2023-03-08 17:37:00.567
HD Request # 11 | Using server: ds26.sierracharts.com port 10149 | 2023-03-08 17:37:00.567
Socket (4) | Creating socket. | 2023-03-08 17:37:00.568
Socket (4) | New receive buffer size: 5242880 | 2023-03-08 17:37:00.568
Socket (4) | Connecting to IP: 142.215.17.188. | 2023-03-08 17:37:00.568
HD Request # 11 | Setting DTC encoding to Binary VLS | 2023-03-08 17:37:00.763
HD Request # 11 | Sending historical data logon request message. | 2023-03-08 17:37:00.763
HD Request # 11 | Requesting Intraday data. Start date-time: 2023-03-08 17:26:38. Record interval: 0. Symbol: NQH23 | 2023-03-08 17:37:01.378
HD Request # 11 | Decompressing data. | 2023-03-08 17:37:01.472
HD Request # 11 | Receiving Intraday data for NQH23-CME starting at 2023-03-08 17:26:38.074000 | 2023-03-08 17:37:01.473
Socket (4) | CloseSocket call. | 2023-03-08 17:37:01.474
Socket (4) | Shutdown started. Waiting for graceful close. | 2023-03-08 17:37:01.474
Historical data download thread signaled to stop. | 2023-03-08 17:37:01.474
HD Request # 11 | Timestamp of first Intraday data file record written: 2023-03-08 17:26:39.242000. | 2023-03-08 17:37:01.474
HD Request # 11 | Received 149 Intraday data records from 2023-03-08 17:26:38.074000 to 2023-03-08 17:26:57.857000 (19.8 seconds) and wrote 145 records for NQH23-CME | 2023-03-08 17:37:01.474
HD Request # 11 | Add time&sales data | Remembered last file record date-time: 2023-03-08 16:26:57.857000 | 2023-03-08 17:37:01.475
HD Request # 11 | Completion time: 1s. | 2023-03-08 17:37:01.475
HD Request # 11 | Intraday data download complete for NQH23-CME. Unique request ID: 11 | 2023-03-08 17:37:01.475
Removing historical data download ID 11. | 2023-03-08 17:37:01.475
Real-time Intraday chart data file updates started for NQH23-CME | 2023-03-08 17:37:01.475
Intraday chart data file opened for NQH23-CME | 2023-03-08 17:37:01.475
HD Request # 11 | Enabling Intraday chart updating for symbol. | 2023-03-08 17:37:01.475

Triggering next historical data download in queue. | 2023-03-08 17:37:01.475
HD Request # 12 | Downloading Intraday chart data for ESH23-CME to the file ESH23-CME.scid. Service: cme | 2023-03-08 17:37:01.475
HD Request # 12 | Download start date-time: 2023-03-08 17:26:38.000000. File last date-time: 2023-03-08 17:26:38.395000 | 2023-03-08 17:37:01.475
HD Request # 12 | Using server: ds23.sierracharts.com port 10150 | 2023-03-08 17:37:01.475
Socket (5) | Creating socket. | 2023-03-08 17:37:01.476
Socket (5) | New receive buffer size: 5242880 | 2023-03-08 17:37:01.476
Socket (5) | Connecting to IP: 142.215.17.190. | 2023-03-08 17:37:01.476
Opened cached Intraday file: C:\SierraChart\Data\NQH23-CME.scid. Thread ID: 4172 | 2023-03-08 17:37:01.491
Socket (4) | Socket gracefully closed by remote side. | 2023-03-08 17:37:01.569
Socket (4) | Closed. | 2023-03-08 17:37:01.569
HD Request # 12 | Setting DTC encoding to Binary VLS | 2023-03-08 17:37:01.678
HD Request # 12 | Sending historical data logon request message. | 2023-03-08 17:37:01.678
HD Request # 12 | Requesting Intraday data. Start date-time: 2023-03-08 17:26:38. Record interval: 0. Symbol: ESH23 | 2023-03-08 17:37:02.294
HD Request # 12 | Decompressing data. | 2023-03-08 17:37:02.389
HD Request # 12 | Receiving Intraday data for ESH23-CME starting at 2023-03-08 17:26:38.127000 | 2023-03-08 17:37:02.391
Socket (5) | CloseSocket call. | 2023-03-08 17:37:02.392
Socket (5) | Shutdown started. Waiting for graceful close. | 2023-03-08 17:37:02.392
Historical data download thread signaled to stop. | 2023-03-08 17:37:02.395
HD Request # 12 | Timestamp of first Intraday data file record written: 2023-03-08 17:26:38.989000. | 2023-03-08 17:37:02.395
HD Request # 12 | Received 351 Intraday data records from 2023-03-08 17:26:38.127000 to 2023-03-08 17:26:58.728000 (20.6 seconds) and wrote 328 records for ESH23-CME | 2023-03-08 17:37:02.395
HD Request # 12 | Add time&sales data | Remembered last file record date-time: 2023-03-08 16:26:58.728000 | 2023-03-08 17:37:02.396
HD Request # 12 | Completion time: 1s. | 2023-03-08 17:37:02.396
HD Request # 12 | Intraday data download complete for ESH23-CME. Unique request ID: 12 | 2023-03-08 17:37:02.396
Removing historical data download ID 12. | 2023-03-08 17:37:02.396
Real-time Intraday chart data file updates started for ESH23-CME | 2023-03-08 17:37:02.396
Intraday chart data file opened for ESH23-CME | 2023-03-08 17:37:02.396
HD Request # 12 | Enabling Intraday chart updating for symbol. | 2023-03-08 17:37:02.396

Triggering next historical data download in queue. | 2023-03-08 17:37:02.396
No download requests in the queue to start downloads for. | 2023-03-08 17:37:02.396
Opened cached Intraday file: C:\SierraChart\Data\ESH23-CME.scid. Thread ID: 4172 | 2023-03-08 17:37:02.452
Socket (5) | Socket gracefully closed by remote side. | 2023-03-08 17:37:02.488
Socket (5) | Closed. | 2023-03-08 17:37:02.488
Opened cached Intraday file: C:\SierraChart\Data\FDAXH23-EUREX.scid. Thread ID: 9744 | 2023-03-08 17:37:05.496
File >> Disconnect selected. | 2023-03-08 17:37:46.691
Denali Data Feed | Waiting for socket receive thread to end | 2023-03-08 17:37:46.730
DTC Client socket (1) | CloseSocket call. | 2023-03-08 17:37:46.730
Denali Data Feed | Disconnected from the server. | 2023-03-08 17:37:46.730
SC DTC Delayed Exchange Data | Waiting for socket receive thread to end | 2023-03-08 17:37:46.730
DTC Client socket (1) | Shutdown started. Waiting for graceful close. | 2023-03-08 17:37:46.730
DTC Client socket (2) | CloseSocket call. | 2023-03-08 17:37:46.730
SC DTC Delayed Exchange Data | Disconnected from the server. | 2023-03-08 17:37:46.730
SC Data - All Services | Disconnected. | 2023-03-08 17:37:46.730
DTC Client socket (2) | Shutdown started. Waiting for graceful close. | 2023-03-08 17:37:46.731
DTC Client socket (1) | Socket gracefully closed by remote side. | 2023-03-08 17:37:46.748
DTC Client socket (1) | Closed. | 2023-03-08 17:37:46.748

SC Data - All Services | Connected to server complete. | 2023-03-08 17:37:52.688
Triggering next historical data download in queue. | 2023-03-08 17:37:52.688
Triggering next historical data download in queue. | 2023-03-08 17:37:52.688
Triggering next historical data download in queue. | 2023-03-08 17:37:52.688
Triggering next historical data download in queue. | 2023-03-08 17:37:52.688
Notice: Not connected to Live trading account to receive CME realtime futures data at non-professional fees. | 2023-03-08 17:37:52.688
No download requests in the queue to start downloads for. | 2023-03-08 17:37:52.724
No download requests in the queue to start downloads for. | 2023-03-08 17:37:52.724
No download requests in the queue to start downloads for. | 2023-03-08 17:37:52.724
No download requests in the queue to start downloads for. | 2023-03-08 17:37:52.724
Mapping ESH23-CME to ESH23. Service code: cme | 2023-03-08 17:37:52.724
Using symbol data fast lookup vector | 2023-03-08 17:37:52.724
SC DTC Delayed Exchange Data | Starting real-time market data updates for: ESH23-CME (ESH23). ID: 1 Service code: cme | 2023-03-08 17:37:52.724
SC DTC Delayed Exchange Data | Connecting to the server ds23.sierracharts.com. Port 10043 | 2023-03-08 17:37:52.724
SC DTC Delayed Exchange Data | Requesting security definition data for: ESH23-CME (ESH23). ID: 1 | 2023-03-08 17:37:52.724
Added historical Intraday data request for ESH23-CME to the queue. | 2023-03-08 17:37:52.725
Intraday data recording state for symbol ESH23-CME is set to download 'Pending'. | 2023-03-08 17:37:52.725
Triggering next historical data download in queue. | 2023-03-08 17:37:52.725
DTC Client socket (1) | Creating socket. | 2023-03-08 17:37:52.725
DTC Client socket (1) | New receive buffer size: 5242880 | 2023-03-08 17:37:52.725
DTC Client socket (1) | Connecting to IP: 142.215.17.190. | 2023-03-08 17:37:52.725
Delaying start of download for ESH23-CME. | 2023-03-08 17:37:52.733
Mapping FDAXH23-EUREX to FDAX202303_FUT_EUREX. Service code: eurex | 2023-03-08 17:37:52.745
Denali Data Feed | Starting real-time market data updates for: FDAXH23-EUREX (FDAX202303_FUT_EUREX). ID: 2 Service code: eurex | 2023-03-08 17:37:52.745
Denali Data Feed | Connecting to the server ds24.sierracharts.com. Port 443 | 2023-03-08 17:37:52.745
Denali Data Feed | Requesting security definition data for: FDAXH23-EUREX (FDAX202303_FUT_EUREX). ID: 2 | 2023-03-08 17:37:52.745
Added historical Intraday data request for FDAXH23-EUREX to the queue. | 2023-03-08 17:37:52.745
Intraday data recording state for symbol FDAXH23-EUREX is set to download 'Pending'. | 2023-03-08 17:37:52.745
Triggering next historical data download in queue. | 2023-03-08 17:37:52.745
DTC Client socket (4) | Creating socket. | 2023-03-08 17:37:52.745
DTC Client socket (4) | New receive buffer size: 5242880 | 2023-03-08 17:37:52.745
DTC Client socket (4) | Connecting to IP: 154.14.194.212. | 2023-03-08 17:37:52.745
Mapping NQH23-CME to NQH23. Service code: cme | 2023-03-08 17:37:52.749
SC DTC Delayed Exchange Data | Starting real-time market data updates for: NQH23-CME (NQH23). ID: 3 Service code: cme | 2023-03-08 17:37:52.749
SC DTC Delayed Exchange Data | Requesting security definition data for: NQH23-CME (NQH23). ID: 3 | 2023-03-08 17:37:52.749
Added historical Intraday data request for NQH23-CME to the queue. | 2023-03-08 17:37:52.749
Intraday data recording state for symbol NQH23-CME is set to download 'Pending'. | 2023-03-08 17:37:52.749
Triggering next historical data download in queue. | 2023-03-08 17:37:52.749
Denali Data Feed | Network connection to server complete. | 2023-03-08 17:37:52.762
Denali Data Feed | Starting socket receive thread. | 2023-03-08 17:37:52.762
Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: standard | 2023-03-08 17:37:52.762
Denali Data Feed | Setting DTC encoding to Binary VLS | 2023-03-08 17:37:52.800
Denali Data Feed | Sending logon request message. | 2023-03-08 17:37:52.800
SC DTC Delayed Exchange Data | Network connection to server complete. | 2023-03-08 17:37:52.833
SC DTC Delayed Exchange Data | Starting socket receive thread. | 2023-03-08 17:37:52.833
SC DTC Delayed Exchange Data | Sending encoding request to server: Binary VLS. Compression: standard | 2023-03-08 17:37:52.833
SC DTC Delayed Exchange Data | Setting DTC encoding to Binary VLS | 2023-03-08 17:37:52.968
SC DTC Delayed Exchange Data | Sending logon request message. | 2023-03-08 17:37:52.968
Denali Data Feed | Received logon response. | 2023-03-08 17:37:53.131
Denali Data Feed | Server Name: SC Realtime Server. | 2023-03-08 17:37:53.131
Denali Data Feed | Server protocol version: 8. Client protocol version: 8 | 2023-03-08 17:37:53.131
Denali Data Feed | Successfully connected. | 2023-03-08 17:37:53.131
Denali Data Feed | Trading is not supported. | 2023-03-08 17:37:53.131
Denali Data Feed | Restarting real-time data updates for symbol: FDAXH23-EUREX -> FDAX202303_FUT_EUREX | 2023-03-08 17:37:53.131
Denali Data Feed | Received security definition for symbol FDAXH23-EUREX | 2023-03-08 17:37:53.225
SC DTC Delayed Exchange Data | Received logon response. | 2023-03-08 17:37:53.691
SC DTC Delayed Exchange Data | Server Name: SC Realtime Server. | 2023-03-08 17:37:53.691
SC DTC Delayed Exchange Data | Server protocol version: 8. Client protocol version: 8 | 2023-03-08 17:37:53.691
SC DTC Delayed Exchange Data | Successfully connected. | 2023-03-08 17:37:53.691
SC DTC Delayed Exchange Data | Trading is not supported. | 2023-03-08 17:37:53.691
SC DTC Delayed Exchange Data | Restarting real-time data updates for symbol: ESH23-CME -> ESH23 | 2023-03-08 17:37:53.691
SC DTC Delayed Exchange Data | Restarting real-time data updates for symbol: NQH23-CME -> NQH23 | 2023-03-08 17:37:53.691
SC DTC Delayed Exchange Data | Received security definition for symbol ESH23-CME | 2023-03-08 17:37:53.883
SC DTC Delayed Exchange Data | Received security definition for symbol NQH23-CME | 2023-03-08 17:37:53.883
Requesting market depth updates for: ESH23-CME if supported. | 2023-03-08 17:37:57.707
Requesting market depth updates for: FDAXH23-EUREX if supported. | 2023-03-08 17:37:57.707
Requesting market depth updates for: NQH23-CME if supported. | 2023-03-08 17:37:57.707
Denali Data Feed | Clearing market depth for FDAXH23-EUREX | 2023-03-08 17:37:57.800
SC DTC Delayed Exchange Data | Clearing market depth for ESH23-CME | 2023-03-08 17:37:57.844
SC DTC Delayed Exchange Data | Clearing market depth for NQH23-CME | 2023-03-08 17:37:57.844
HD Request # 13 | Downloading Intraday chart data for ESH23-CME to the file ESH23-CME.scid. Service: cme | 2023-03-08 17:37:58.365
HD Request # 13 | Download start date-time: 2023-03-08 17:27:33.000000. File last date-time: 2023-03-08 17:27:33.476000 | 2023-03-08 17:37:58.365
HD Request # 13 | Using server: ds26.sierracharts.com port 10149 | 2023-03-08 17:37:58.365
Socket (5) | Creating socket. | 2023-03-08 17:37:58.365
Socket (5) | New receive buffer size: 5242880 | 2023-03-08 17:37:58.365
Socket (5) | Connecting to IP: 142.215.17.188. | 2023-03-08 17:37:58.365
HD Request # 13 | Setting DTC encoding to Binary VLS | 2023-03-08 17:37:58.560
HD Request # 13 | Sending historical data logon request message. | 2023-03-08 17:37:58.560
HD Request # 13 | Requesting Intraday data. Start date-time: 2023-03-08 17:27:33. Record interval: 0. Symbol: ESH23 | 2023-03-08 17:37:59.173
HD Request # 13 | Decompressing data. | 2023-03-08 17:37:59.267
HD Request # 13 | Receiving Intraday data for ESH23-CME starting at 2023-03-08 17:27:33.476000 | 2023-03-08 17:37:59.268
Socket (5) | CloseSocket call. | 2023-03-08 17:37:59.270
Socket (5) | Shutdown started. Waiting for graceful close. | 2023-03-08 17:37:59.270
Historical data download thread signaled to stop. | 2023-03-08 17:37:59.272
HD Request # 13 | Timestamp of first Intraday data file record written: 2023-03-08 17:27:33.800000. | 2023-03-08 17:37:59.272
HD Request # 13 | Received 686 Intraday data records from 2023-03-08 17:27:33.476000 to 2023-03-08 17:27:55.834007 (22.4 seconds) and wrote 685 records for ESH23-CME | 2023-03-08 17:37:59.272
HD Request # 13 | Add time&sales data | Remembered last file record date-time: 2023-03-08 16:27:55.834007 | 2023-03-08 17:37:59.273
HD Request # 13 | Completion time: 1s. | 2023-03-08 17:37:59.273
HD Request # 13 | Intraday data download complete for ESH23-CME. Unique request ID: 13 | 2023-03-08 17:37:59.273
Removing historical data download ID 13. | 2023-03-08 17:37:59.273
Real-time Intraday chart data file updates started for ESH23-CME | 2023-03-08 17:37:59.273
Intraday chart data file opened for ESH23-CME | 2023-03-08 17:37:59.273
HD Request # 13 | Enabling Intraday chart updating for symbol. | 2023-03-08 17:37:59.273

Triggering next historical data download in queue. | 2023-03-08 17:37:59.273
HD Request # 14 | Downloading Intraday chart data for FDAXH23-EUREX to the file FDAXH23-EUREX.scid. Service: eurex | 2023-03-08 17:37:59.273
HD Request # 14 | Download start date-time: 2023-03-08 17:37:30.000000. File last date-time: 2023-03-08 17:37:30.036001 | 2023-03-08 17:37:59.273
HD Request # 14 | Using server: ds24.sierracharts.com port 10150 | 2023-03-08 17:37:59.273
Socket (6) | Creating socket. | 2023-03-08 17:37:59.273
Socket (6) | New receive buffer size: 5242880 | 2023-03-08 17:37:59.273
Socket (6) | Connecting to IP: 154.14.194.212. | 2023-03-08 17:37:59.273
HD Request # 14 | Setting DTC encoding to Binary VLS | 2023-03-08 17:37:59.307
HD Request # 14 | Sending historical data logon request message. | 2023-03-08 17:37:59.307
Socket (5) | Socket gracefully closed by remote side. | 2023-03-08 17:37:59.365
Socket (5) | Closed. | 2023-03-08 17:37:59.365
HD Request # 14 | Requesting Intraday data. Start date-time: 2023-03-08 17:37:30. Record interval: 0. Symbol: FDAX202303_FUT_EUREX | 2023-03-08 17:37:59.424
HD Request # 14 | Decompressing data. | 2023-03-08 17:37:59.440
HD Request # 14 | Receiving Intraday data for FDAXH23-EUREX starting at 2023-03-08 17:37:30.036000 | 2023-03-08 17:37:59.440
Socket (6) | CloseSocket call. | 2023-03-08 17:37:59.442
Socket (6) | Shutdown started. Waiting for graceful close. | 2023-03-08 17:37:59.442
Socket (6) | Socket gracefully closed by remote side. | 2023-03-08 17:37:59.456
Socket (6) | Closed. | 2023-03-08 17:37:59.456
Historical data download thread signaled to stop. | 2023-03-08 17:37:59.457
HD Request # 14 | Timestamp of first Intraday data file record written: 2023-03-08 17:37:45.219000. | 2023-03-08 17:37:59.457
HD Request # 14 | Received 7 Intraday data records from 2023-03-08 17:37:30.036000 to 2023-03-08 17:37:48.351002 (18.3 seconds) and wrote 5 records for FDAXH23-EUREX | 2023-03-08 17:37:59.457
HD Request # 14 | Add time&sales data | Remembered last file record date-time: 2023-03-08 16:37:48.351002 | 2023-03-08 17:37:59.458
HD Request # 14 | Completion time: 0s. | 2023-03-08 17:37:59.458
HD Request # 14 | Intraday data download complete for FDAXH23-EUREX. Unique request ID: 14 | 2023-03-08 17:37:59.458
Removing historical data download ID 14. | 2023-03-08 17:37:59.458
Real-time Intraday chart data file updates started for FDAXH23-EUREX | 2023-03-08 17:37:59.458
Intraday chart data file opened for FDAXH23-EUREX | 2023-03-08 17:37:59.458
HD Request # 14 | Enabling Intraday chart updating for symbol. | 2023-03-08 17:37:59.458

Triggering next historical data download in queue. | 2023-03-08 17:37:59.458
HD Request # 15 | Downloading Intraday chart data for NQH23-CME to the file NQH23-CME.scid. Service: cme | 2023-03-08 17:37:59.458
HD Request # 15 | Download start date-time: 2023-03-08 17:27:33.000000. File last date-time: 2023-03-08 17:27:33.724000 | 2023-03-08 17:37:59.458
HD Request # 15 | Using server: ds26.sierracharts.com port 10149 | 2023-03-08 17:37:59.458
Socket (5) | Creating socket. | 2023-03-08 17:37:59.458
Socket (5) | New receive buffer size: 5242880 | 2023-03-08 17:37:59.458
Socket (5) | Connecting to IP: 142.215.17.188. | 2023-03-08 17:37:59.458
HD Request # 15 | Setting DTC encoding to Binary VLS | 2023-03-08 17:37:59.654
HD Request # 15 | Sending historical data logon request message. | 2023-03-08 17:37:59.654
Opened cached Intraday file: C:\SierraChart\Data\ESH23-CME.scid. Thread ID: 8132 | 2023-03-08 17:37:59.689
HD Request # 15 | Requesting Intraday data. Start date-time: 2023-03-08 17:27:33. Record interval: 0. Symbol: NQH23 | 2023-03-08 17:37:59.749
HD Request # 15 | Decompressing data. | 2023-03-08 17:37:59.844
HD Request # 15 | Receiving Intraday data for NQH23-CME starting at 2023-03-08 17:27:33.014000 | 2023-03-08 17:37:59.844
Socket (5) | CloseSocket call. | 2023-03-08 17:37:59.846
Socket (5) | Shutdown started. Waiting for graceful close. | 2023-03-08 17:37:59.846
Historical data download thread signaled to stop. | 2023-03-08 17:37:59.856
HD Request # 15 | Timestamp of first Intraday data file record written: 2023-03-08 17:27:33.800000. | 2023-03-08 17:37:59.856
HD Request # 15 | Received 250 Intraday data records from 2023-03-08 17:27:33.014000 to 2023-03-08 17:27:56.911000 (23.9 seconds) and wrote 233 records for NQH23-CME | 2023-03-08 17:37:59.856
HD Request # 15 | Add time&sales data | Remembered last file record date-time: 2023-03-08 16:27:56.911000 | 2023-03-08 17:37:59.857
HD Request # 15 | Completion time: 0s. | 2023-03-08 17:37:59.857
HD Request # 15 | Intraday data download complete for NQH23-CME. Unique request ID: 15 | 2023-03-08 17:37:59.857
Removing historical data download ID 15. | 2023-03-08 17:37:59.857
Real-time Intraday chart data file updates started for NQH23-CME | 2023-03-08 17:37:59.857
Intraday chart data file opened for NQH23-CME | 2023-03-08 17:37:59.857
HD Request # 15 | Enabling Intraday chart updating for symbol. | 2023-03-08 17:37:59.857

Triggering next historical data download in queue. | 2023-03-08 17:37:59.857
No download requests in the queue to start downloads for. | 2023-03-08 17:37:59.857
Socket (5) | Socket gracefully closed by remote side. | 2023-03-08 17:37:59.941
Socket (5) | Closed. | 2023-03-08 17:37:59.941
Opened cached Intraday file: C:\SierraChart\Data\NQH23-CME.scid. Thread ID: 8132 | 2023-03-08 17:38:00.029
Opened cached Intraday file: C:\SierraChart\Data\FDAXH23-EUREX.scid. Thread ID: 9744 | 2023-03-08 17:38:05.500
DTC Client socket (3) | Timed out waiting for shutdown. Performing an immediate socket close. | 2023-03-08 17:39:14.293
DTC Client socket (3) | Closed. | 2023-03-08 17:39:14.293
Numbers Bars | Service Package does not support this function or account is expired. Select 'Help >> Account Control Panel' for account management. | 2023-03-08 17:39:26.090 *
Numbers Bars | To restore the chart, remove this study. | 2023-03-08 17:39:26.090 *
Numbers Bars | Service Package does not support this function or account is expired. Select 'Help >> Account Control Panel' for account management. | 2023-03-08 17:39:26.286 *
Numbers Bars | To restore the chart, remove this study. | 2023-03-08 17:39:26.286 *
Numbers Bars | Service Package does not support this function or account is expired. Select 'Help >> Account Control Panel' for account management. | 2023-03-08 17:39:26.455 *
Numbers Bars | To restore the chart, remove this study. | 2023-03-08 17:39:26.455 *
DTC Client socket (3) | Deleting network socket now after delay. | 2023-03-08 17:39:44.293
DTC Client socket (2) | Timed out waiting for shutdown. Performing an immediate socket close. | 2023-03-08 17:40:14.294
DTC Client socket (2) | Closed. | 2023-03-08 17:40:14.294
DTC Client socket (2) | Deleting network socket now after delay. | 2023-03-08 17:40:44.295
Requested new login tokens. | 2023-03-08 17:41:15.703
Received 8 login tokens. | 2023-03-08 17:41:15.938
File >> Disconnect selected. | 2023-03-08 17:52:48.306
Denali Data Feed | Waiting for socket receive thread to end | 2023-03-08 17:52:48.347
DTC Client socket (4) | CloseSocket call. | 2023-03-08 17:52:48.347
Denali Data Feed | Disconnected from the server. | 2023-03-08 17:52:48.347
SC DTC Delayed Exchange Data | Waiting for socket receive thread to end | 2023-03-08 17:52:48.347
DTC Client socket (4) | Shutdown started. Waiting for graceful close. | 2023-03-08 17:52:48.347
DTC Client socket (1) | CloseSocket call. | 2023-03-08 17:52:48.347
SC DTC Delayed Exchange Data | Disconnected from the server. | 2023-03-08 17:52:48.347
SC Data - All Services | Disconnected. | 2023-03-08 17:52:48.347
DTC Client socket (1) | Shutdown started. Waiting for graceful close. | 2023-03-08 17:52:48.347
DTC Client socket (4) | Socket gracefully closed by remote side. | 2023-03-08 17:52:48.361
DTC Client socket (4) | Closed. | 2023-03-08 17:52:48.361

SC Data - All Services | Connected to server complete. | 2023-03-08 17:52:55.929
Triggering next historical data download in queue. | 2023-03-08 17:52:55.929
Triggering next historical data download in queue. | 2023-03-08 17:52:55.929
Triggering next historical data download in queue. | 2023-03-08 17:52:55.929
Triggering next historical data download in queue. | 2023-03-08 17:52:55.929
Notice: Not connected to Live trading account to receive CME realtime futures data at non-professional fees. | 2023-03-08 17:52:55.929
No download requests in the queue to start downloads for. | 2023-03-08 17:52:55.966
No download requests in the queue to start downloads for. | 2023-03-08 17:52:55.966
No download requests in the queue to start downloads for. | 2023-03-08 17:52:55.966
No download requests in the queue to start downloads for. | 2023-03-08 17:52:55.966
Mapping ESH23-CME to ESH23. Service code: cme | 2023-03-08 17:52:55.966
Using symbol data fast lookup vector | 2023-03-08 17:52:55.966
SC DTC Delayed Exchange Data | Starting real-time market data updates for: ESH23-CME (ESH23). ID: 1 Service code: cme | 2023-03-08 17:52:55.966
SC DTC Delayed Exchange Data | Connecting to the server ds26-2.sierracharts.com. Port 10043 | 2023-03-08 17:52:55.966
SC DTC Delayed Exchange Data | Requesting security definition data for: ESH23-CME (ESH23). ID: 1 | 2023-03-08 17:52:55.966
Added historical Intraday data request for ESH23-CME to the queue. | 2023-03-08 17:52:55.966
Intraday data recording state for symbol ESH23-CME is set to download 'Pending'. | 2023-03-08 17:52:55.966
Triggering next historical data download in queue. | 2023-03-08 17:52:55.966
Delaying start of download for ESH23-CME. | 2023-03-08 17:52:55.975
DTC Client socket (2) | Creating socket. | 2023-03-08 17:52:55.984
DTC Client socket (2) | New receive buffer size: 5242880 | 2023-03-08 17:52:55.985
DTC Client socket (2) | Connecting to IP: 142.215.17.189. | 2023-03-08 17:52:55.985
Mapping FDAXH23-EUREX to FDAX202303_FUT_EUREX. Service code: eurex | 2023-03-08 17:52:55.986
Denali Data Feed | Starting real-time market data updates for: FDAXH23-EUREX (FDAX202303_FUT_EUREX). ID: 2 Service code: eurex | 2023-03-08 17:52:55.986
Denali Data Feed | Connecting to the server ds14.sierracharts.com. Port 443 | 2023-03-08 17:52:55.986
Denali Data Feed | Requesting security definition data for: FDAXH23-EUREX (FDAX202303_FUT_EUREX). ID: 2 | 2023-03-08 17:52:55.986
Added historical Intraday data request for FDAXH23-EUREX to the queue. | 2023-03-08 17:52:55.986
Intraday data recording state for symbol FDAXH23-EUREX is set to download 'Pending'. | 2023-03-08 17:52:55.986
Triggering next historical data download in queue. | 2023-03-08 17:52:55.986
DTC Client socket (3) | Creating socket. | 2023-03-08 17:52:55.986
DTC Client socket (3) | New receive buffer size: 5242880 | 2023-03-08 17:52:55.986
DTC Client socket (3) | Connecting to IP: 176.9.9.252. | 2023-03-08 17:52:55.986
Mapping NQH23-CME to NQH23. Service code: cme | 2023-03-08 17:52:55.991
SC DTC Delayed Exchange Data | Starting real-time market data updates for: NQH23-CME (NQH23). ID: 3 Service code: cme | 2023-03-08 17:52:55.991
SC DTC Delayed Exchange Data | Requesting security definition data for: NQH23-CME (NQH23). ID: 3 | 2023-03-08 17:52:55.991
Added historical Intraday data request for NQH23-CME to the queue. | 2023-03-08 17:52:55.991
Intraday data recording state for symbol NQH23-CME is set to download 'Pending'. | 2023-03-08 17:52:55.991
Triggering next historical data download in queue. | 2023-03-08 17:52:55.991
Denali Data Feed | Network connection to server complete. | 2023-03-08 17:52:56.008
Denali Data Feed | Starting socket receive thread. | 2023-03-08 17:52:56.008
Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: standard | 2023-03-08 17:52:56.008
Denali Data Feed | Setting DTC encoding to Binary VLS | 2023-03-08 17:52:56.076
Denali Data Feed | Sending logon request message. | 2023-03-08 17:52:56.076
SC DTC Delayed Exchange Data | Network connection to server complete. | 2023-03-08 17:52:56.086
SC DTC Delayed Exchange Data | Starting socket receive thread. | 2023-03-08 17:52:56.086
SC DTC Delayed Exchange Data | Sending encoding request to server: Binary VLS. Compression: standard | 2023-03-08 17:52:56.086
SC DTC Delayed Exchange Data | Setting DTC encoding to Binary VLS | 2023-03-08 17:52:56.199
SC DTC Delayed Exchange Data | Sending logon request message. | 2023-03-08 17:52:56.199
Denali Data Feed | Received logon response. | 2023-03-08 17:52:56.399
Denali Data Feed | Server Name: SC Realtime Server. | 2023-03-08 17:52:56.399
Denali Data Feed | Server protocol version: 8. Client protocol version: 8 | 2023-03-08 17:52:56.399
Denali Data Feed | Successfully connected. | 2023-03-08 17:52:56.399
Denali Data Feed | Trading is not supported. | 2023-03-08 17:52:56.399
Denali Data Feed | Restarting real-time data updates for symbol: FDAXH23-EUREX -> FDAX202303_FUT_EUREX | 2023-03-08 17:52:56.399
Denali Data Feed | Received security definition for symbol FDAXH23-EUREX | 2023-03-08 17:52:56.526
SC DTC Delayed Exchange Data | Received logon response. | 2023-03-08 17:52:56.918
SC DTC Delayed Exchange Data | Server Name: SC Realtime Server. | 2023-03-08 17:52:56.918
SC DTC Delayed Exchange Data | Server protocol version: 8. Client protocol version: 8 | 2023-03-08 17:52:56.918
SC DTC Delayed Exchange Data | Successfully connected. | 2023-03-08 17:52:56.918
SC DTC Delayed Exchange Data | Trading is not supported. | 2023-03-08 17:52:56.918
SC DTC Delayed Exchange Data | Restarting real-time data updates for symbol: ESH23-CME -> ESH23 | 2023-03-08 17:52:56.918
SC DTC Delayed Exchange Data | Restarting real-time data updates for symbol: NQH23-CME -> NQH23 | 2023-03-08 17:52:56.918
SC DTC Delayed Exchange Data | Received security definition for symbol ESH23-CME | 2023-03-08 17:52:57.113
SC DTC Delayed Exchange Data | Received security definition for symbol NQH23-CME | 2023-03-08 17:52:57.113
Requesting market depth updates for: ESH23-CME if supported. | 2023-03-08 17:53:00.960
Requesting market depth updates for: FDAXH23-EUREX if supported. | 2023-03-08 17:53:00.960
Requesting market depth updates for: NQH23-CME if supported. | 2023-03-08 17:53:00.961
Denali Data Feed | Clearing market depth for FDAXH23-EUREX | 2023-03-08 17:53:01.060
SC DTC Delayed Exchange Data | Clearing market depth for ESH23-CME | 2023-03-08 17:53:01.090
SC DTC Delayed Exchange Data | Clearing market depth for NQH23-CME | 2023-03-08 17:53:01.090
HD Request # 16 | Downloading Intraday chart data for ESH23-CME to the file ESH23-CME.scid. Service: cme | 2023-03-08 17:53:02.919
HD Request # 16 | Download start date-time: 2023-03-08 17:42:35.000000. File last date-time: 2023-03-08 17:42:35.018000 | 2023-03-08 17:53:02.919
HD Request # 16 | Using server: ds23.sierracharts.com port 10150 | 2023-03-08 17:53:02.919
Socket (4) | Creating socket. | 2023-03-08 17:53:02.920
Socket (4) | New receive buffer size: 5242880 | 2023-03-08 17:53:02.920
Socket (4) | Connecting to IP: 142.215.17.190. | 2023-03-08 17:53:02.920
HD Request # 16 | Setting DTC encoding to Binary VLS | 2023-03-08 17:53:03.119
HD Request # 16 | Sending historical data logon request message. | 2023-03-08 17:53:03.119
HD Request # 16 | Requesting Intraday data. Start date-time: 2023-03-08 17:42:35. Record interval: 0. Symbol: ESH23 | 2023-03-08 17:53:03.736
HD Request # 16 | Decompressing data. | 2023-03-08 17:53:03.831
HD Request # 16 | Receiving Intraday data for ESH23-CME starting at 2023-03-08 17:42:35.018000 | 2023-03-08 17:53:03.834
Socket (4) | CloseSocket call. | 2023-03-08 17:53:03.835
Socket (4) | Shutdown started. Waiting for graceful close. | 2023-03-08 17:53:03.835
Historical data download thread signaled to stop. | 2023-03-08 17:53:03.850
HD Request # 16 | Timestamp of first Intraday data file record written: 2023-03-08 17:42:35.400000. | 2023-03-08 17:53:03.850
HD Request # 16 | Received 683 Intraday data records from 2023-03-08 17:42:35.018000 to 2023-03-08 17:43:01.000000 (26.0 seconds) and wrote 682 records for ESH23-CME | 2023-03-08 17:53:03.850
HD Request # 16 | Add time&sales data | Remembered last file record date-time: 2023-03-08 16:43:01.000000 | 2023-03-08 17:53:03.851
HD Request # 16 | Completion time: 1s. | 2023-03-08 17:53:03.851
HD Request # 16 | Intraday data download complete for ESH23-CME. Unique request ID: 16 | 2023-03-08 17:53:03.851
Removing historical data download ID 16. | 2023-03-08 17:53:03.851
Real-time Intraday chart data file updates started for ESH23-CME | 2023-03-08 17:53:03.851
Intraday chart data file opened for ESH23-CME | 2023-03-08 17:53:03.851
HD Request # 16 | Enabling Intraday chart updating for symbol. | 2023-03-08 17:53:03.851

Triggering next historical data download in queue. | 2023-03-08 17:53:03.851
HD Request # 17 | Downloading Intraday chart data for FDAXH23-EUREX to the file FDAXH23-EUREX.scid. Service: eurex | 2023-03-08 17:53:03.851
HD Request # 17 | Download start date-time: 2023-03-08 17:52:42.000000. File last date-time: 2023-03-08 17:52:42.472000 | 2023-03-08 17:53:03.851
HD Request # 17 | Using server: ds14.sierracharts.com port 10149 | 2023-03-08 17:53:03.851
Socket (5) | Creating socket. | 2023-03-08 17:53:03.851
Socket (5) | New receive buffer size: 5242880 | 2023-03-08 17:53:03.851
Socket (5) | Connecting to IP: 176.9.9.252. | 2023-03-08 17:53:03.852
HD Request # 17 | Setting DTC encoding to Binary VLS | 2023-03-08 17:53:03.891
HD Request # 17 | Sending historical data logon request message. | 2023-03-08 17:53:03.891
Socket (4) | Socket gracefully closed by remote side. | 2023-03-08 17:53:03.930
Socket (4) | Closed. | 2023-03-08 17:53:03.930
HD Request # 17 | Requesting Intraday data. Start date-time: 2023-03-08 17:52:42. Record interval: 0. Symbol: FDAX202303_FUT_EUREX | 2023-03-08 17:53:04.029
HD Request # 17 | Decompressing data. | 2023-03-08 17:53:04.047
HD Request # 17 | Receiving Intraday data for FDAXH23-EUREX starting at 2023-03-08 17:52:42.472000 | 2023-03-08 17:53:04.047
Socket (5) | CloseSocket call. | 2023-03-08 17:53:04.048
Socket (5) | Shutdown started. Waiting for graceful close. | 2023-03-08 17:53:04.048
Socket (5) | Socket gracefully closed by remote side. | 2023-03-08 17:53:04.065
Socket (5) | Closed. | 2023-03-08 17:53:04.065
Historical data download thread signaled to stop. | 2023-03-08 17:53:04.070
HD Request # 17 | Timestamp of first Intraday data file record written: 2023-03-08 17:52:50.272000. | 2023-03-08 17:53:04.070
HD Request # 17 | Received 3 Intraday data records from 2023-03-08 17:52:42.472000 to 2023-03-08 17:52:56.271000 (13.8 seconds) and wrote 2 records for FDAXH23-EUREX | 2023-03-08 17:53:04.070
HD Request # 17 | Add time&sales data | Remembered last file record date-time: 2023-03-08 16:52:56.271000 | 2023-03-08 17:53:04.071
Added 3 Time and Sales records to Intraday data file for FDAXH23-EUREX after download. | 2023-03-08 17:53:04.071
HD Request # 17 | Completion time: 1s. | 2023-03-08 17:53:04.071
HD Request # 17 | Intraday data download complete for FDAXH23-EUREX. Unique request ID: 17 | 2023-03-08 17:53:04.071
Removing historical data download ID 17. | 2023-03-08 17:53:04.071
Real-time Intraday chart data file updates started for FDAXH23-EUREX | 2023-03-08 17:53:04.071
Intraday chart data file opened for FDAXH23-EUREX | 2023-03-08 17:53:04.071
HD Request # 17 | Enabling Intraday chart updating for symbol. | 2023-03-08 17:53:04.071

Triggering next historical data download in queue. | 2023-03-08 17:53:04.071
HD Request # 18 | Downloading Intraday chart data for NQH23-CME to the file NQH23-CME.scid. Service: cme | 2023-03-08 17:53:04.071
HD Request # 18 | Download start date-time: 2023-03-08 17:42:35.000000. File last date-time: 2023-03-08 17:42:35.038000 | 2023-03-08 17:53:04.071
HD Request # 18 | Using server: ds23.sierracharts.com port 10150 | 2023-03-08 17:53:04.071
Socket (4) | Creating socket. | 2023-03-08 17:53:04.072
Socket (4) | New receive buffer size: 5242880 | 2023-03-08 17:53:04.072
Socket (4) | Connecting to IP: 142.215.17.190. | 2023-03-08 17:53:04.072
HD Request # 18 | Setting DTC encoding to Binary VLS | 2023-03-08 17:53:04.280
HD Request # 18 | Sending historical data logon request message. | 2023-03-08 17:53:04.280
Opened cached Intraday file: C:\SierraChart\Data\ESH23-CME.scid. Thread ID: 8740 | 2023-03-08 17:53:04.372
HD Request # 18 | Requesting Intraday data. Start date-time: 2023-03-08 17:42:35. Record interval: 0. Symbol: NQH23 | 2023-03-08 17:53:04.374
HD Request # 18 | Decompressing data. | 2023-03-08 17:53:04.469
HD Request # 18 | Receiving Intraday data for NQH23-CME starting at 2023-03-08 17:42:35.038000 | 2023-03-08 17:53:04.471
Socket (4) | CloseSocket call. | 2023-03-08 17:53:04.472
Socket (4) | Shutdown started. Waiting for graceful close. | 2023-03-08 17:53:04.472
Historical data download thread signaled to stop. | 2023-03-08 17:53:04.474
HD Request # 18 | Timestamp of first Intraday data file record written: 2023-03-08 17:42:35.401000. | 2023-03-08 17:53:04.474
HD Request # 18 | Received 327 Intraday data records from 2023-03-08 17:42:35.038000 to 2023-03-08 17:43:00.852000 (25.8 seconds) and wrote 326 records for NQH23-CME | 2023-03-08 17:53:04.474
HD Request # 18 | Add time&sales data | Remembered last file record date-time: 2023-03-08 16:43:00.852000 | 2023-03-08 17:53:04.475
HD Request # 18 | Completion time: 0s. | 2023-03-08 17:53:04.475
HD Request # 18 | Intraday data download complete for NQH23-CME. Unique request ID: 18 | 2023-03-08 17:53:04.475
Removing historical data download ID 18. | 2023-03-08 17:53:04.475
Real-time Intraday chart data file updates started for NQH23-CME | 2023-03-08 17:53:04.475
Intraday chart data file opened for NQH23-CME | 2023-03-08 17:53:04.475
HD Request # 18 | Enabling Intraday chart updating for symbol. | 2023-03-08 17:53:04.475

Triggering next historical data download in queue. | 2023-03-08 17:53:04.475
No download requests in the queue to start downloads for. | 2023-03-08 17:53:04.475
Socket (4) | Socket gracefully closed by remote side. | 2023-03-08 17:53:04.569
Socket (4) | Closed. | 2023-03-08 17:53:04.569
Opened cached Intraday file: C:\SierraChart\Data\NQH23-CME.scid. Thread ID: 8740 | 2023-03-08 17:53:04.810
Opened cached Intraday file: C:\SierraChart\Data\FDAXH23-EUREX.scid. Thread ID: 9744 | 2023-03-08 17:53:05.573
DTC Client socket (1) | Timed out waiting for shutdown. Performing an immediate socket close. | 2023-03-08 17:55:14.316
DTC Client socket (1) | Closed. | 2023-03-08 17:55:14.316
DTC Client socket (1) | Deleting network socket now after delay. | 2023-03-08 17:55:44.316
Numbers Bars | Service Package does not support this function or account is expired. Select 'Help >> Account Control Panel' for account management. | 2023-03-08 18:42:27.043 *
Numbers Bars | To restore the chart, remove this study. | 2023-03-08 18:42:27.043 *
NQH23-CME[M] 5 Min #2 | Reloading chart. | 2023-03-08 18:42:27.085
NQH23-CME[M] 5 Min #2 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2023-03-08 18:42:32.652
Numbers Bars | Service Package does not support this function or account is expired. Select 'Help >> Account Control Panel' for account management. | 2023-03-08 18:42:32.667 *
Numbers Bars | To restore the chart, remove this study. | 2023-03-08 18:42:32.667 *
Numbers Bars | Service Package does not support this function or account is expired. Select 'Help >> Account Control Panel' for account management. | 2023-03-08 18:42:32.679 *
Numbers Bars | To restore the chart, remove this study. | 2023-03-08 18:42:32.679 *
[2023-03-08 22:17:33]
John - SC Support - Posts: 36350
You are on Package 10 (Integrated Standard). You need to be on Package 11 (Integrated Advanced) to be able to use Numbers Bars.

To change your package, follow these instructions:
To change your Sierra Chart Service Package, select "Help >> Account Control Panel" on the Sierra Chart program menu. On the displayed webpage, click on the "Set Service Package for Renewal" link.

Or go to this page:
https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation

You will need to login if you are not currently logged in.

In the "Available Services >> Choose Usage Time Service Package" frame, select the Service Package that you want to set your account to. Press the "Set" button.

The remaining service usage time on your account will be adjusted based upon the cost of the package you are changing to. If the new package is a higher-priced package, then the usage time will be reduced due to the higher price.

There is no charge for changing your Sierra Chart service package. Only your Sierra Chart account usage time ending date is adjusted.

When changing between Sierra Chart Service Packages, the usage time ending date on your Sierra Chart account is adjusted based upon the price differences between the package you are changing from and the package you are changing to.

When changing to a higher priced package, your usage time ending date will be brought back closer in time. When changing to a lower-priced package, your usage time ending date will be brought forward further out in time.

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account