Support Board
Date/Time: Fri, 29 Nov 2024 04:53:51 +0000
what is the problem
View Count: 377
| [2023-03-01 12:55:09] |
| User651547 - Posts: 59 |
|
Reading Internal Order ID file. | 2023-03-01 12:52:28.450 Reading Trade Orders file. | 2023-03-01 12:52:28.516 Reading Trade Positions file. | 2023-03-01 12:52:28.516 Reading Trade Account Data files. | 2023-03-01 12:52:28.516 Software version: 2416 64-bit | 2023-03-01 12:52:28.526 Primary Thread ID: 7948 | 2023-03-01 12:52:28.526 Usage end date: 2023-06-23 | 2023-03-01 12:52:28.526 Enabled for: Sierra Chart Historical Data Service. | 2023-03-01 12:52:28.526 Enabled for: Denali Real-Time Exchange Data Feed. | 2023-03-01 12:52:28.526 Enabled for: Delayed Denali Exchange Data Feed. | 2023-03-01 12:52:28.526 Enabled for exchange2: CME (Trading Account Required) | 2023-03-01 12:52:28.526 Enabled for exchange2: CBOT (Trading Account Required) | 2023-03-01 12:52:28.526 Enabled for exchange2: COMEX (Trading Account Required) | 2023-03-01 12:52:28.526 Enabled for exchange2: NYMEX (Trading Account Required) | 2023-03-01 12:52:28.526 Enabled for exchange2: fairx_exchange.data | 2023-03-01 12:52:28.526 Allow Support for Sierra Chart Data Feeds is enabled. | 2023-03-01 12:52:28.526 Current selected Data/Trading service: Teton CME Order Routing | 2023-03-01 12:52:28.526 Custom symbol settings values: enabled | 2023-03-01 12:52:28.526 Chart Update Interval: 500 | 2023-03-01 12:52:28.526 Intraday Data Storage Time Unit: 1 | 2023-03-01 12:52:28.526 Time Zone: +00:00:00 (UTC+00) | 2023-03-01 12:52:28.526 2023-03-01 12:52:28 Local computer time in UTC | 2023-03-01 12:52:28.526 2023-03-01 12:52:28 Local computer time in SC Time Zone | 2023-03-01 12:52:28.526 2023-03-01 12:52:25 Server time in UTC | 2023-03-01 12:52:28.526 Local computer UTC time and Server UTC time difference: 2 seconds. | 2023-03-01 12:52:28.526 Program path: C:\SierraChart\ | 2023-03-01 12:52:28.526 Data Files path: C:\SierraChart\Data\ | 2023-03-01 12:52:28.526 OS Version Number: 10.0 | 2023-03-01 12:52:28.526 Locale Setting: C | 2023-03-01 12:52:28.526 DLLs: UserContributedStudies_64.dll | 2023-03-01 12:52:28.526 Allowed protected custom studies: | 2023-03-01 12:52:28.526 Crash reporter started: true | 2023-03-01 12:52:28.526 Checking for new symbol settings. Requested symbol settings MD5 for service code sc_futures_direct.dtc.trading. Request ID: 1. | 2023-03-01 12:52:28.537 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2023-03-01 12:52:28.552 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2023-03-01 12:52:28.650 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2023-03-01 12:52:28.650 Received 5 login tokens. | 2023-03-01 12:52:28.852 Symbol settings MD5 received. Request ID: 1. | 2023-03-01 12:52:30.135 Requested symbol settings for service code sc_futures_direct.dtc.trading. Request ID: 2. | 2023-03-01 12:52:30.135 Symbol settings received. Request ID: 2. | 2023-03-01 12:52:32.557 Files to Open on Startup | Opening file: ExampleChartbook.cht | 2023-03-01 12:52:33.058 The Chartbook file is not compatible. Contact Sierra Chart support for help with converting it. File: C:\SierraChart\Data\ExampleChartbook.cht | 2023-03-01 12:52:33.073 * Teton CME Order Routing | Firm: Dorman | 2023-03-01 12:52:35.075 Teton CME Order Routing | Connecting to the server futurestrading10.sierracharts.com. Port 11091 | 2023-03-01 12:52:35.075 DTC Client socket (1) | Creating socket. Using TLS 1.2. | 2023-03-01 12:52:35.075 DTC Client socket (1) | New receive buffer size: 5242880 | 2023-03-01 12:52:35.075 DTC Client socket (1) | Connecting to IP: 208.185.224.129. | 2023-03-01 12:52:35.075 Teton CME Order Routing | Network connection to server complete. | 2023-03-01 12:52:35.231 Teton CME Order Routing | Starting socket receive thread. | 2023-03-01 12:52:35.231 Teton CME Order Routing | Sending encoding request to server: Binary VLS. Compression: none | 2023-03-01 12:52:35.231 Teton CME Order Routing | Setting DTC encoding to Binary VLS | 2023-03-01 12:52:35.697 Teton CME Order Routing | Sending logon request message. | 2023-03-01 12:52:35.697 Teton CME Order Routing | Received logon response. | 2023-03-01 12:52:36.326 Teton CME Order Routing | Server Name: SC DTC Server. Build=44641. | 2023-03-01 12:52:36.326 Teton CME Order Routing | Server protocol version: 8. Client protocol version: 8 | 2023-03-01 12:52:36.326 Teton CME Order Routing | Successfully connected. Connected to SC DTC Protocol server. Service=cme_ilink.trading|SymbolSettings=cme_ilink_live.trading. | 2023-03-01 12:52:36.326 Teton CME Order Routing | Trading is supported. | 2023-03-01 12:52:36.326 Teton CME Order Routing | Order cancel and replace is supported. | 2023-03-01 12:52:36.326 Teton CME Order Routing | OCO Orders supported. | 2023-03-01 12:52:36.326 Teton CME Order Routing | Bracket Orders supported. | 2023-03-01 12:52:36.326 Teton CME Order Routing | Connected to server complete. | 2023-03-01 12:52:36.326 Triggering next historical data download in queue. | 2023-03-01 12:52:36.326 Triggering next historical data download in queue. | 2023-03-01 12:52:36.326 Triggering next historical data download in queue. | 2023-03-01 12:52:36.326 Triggering next historical data download in queue. | 2023-03-01 12:52:36.326 Teton CME Order Routing | Performing query for most recent Order Activity Date-Time. | 2023-03-01 12:52:36.350 No download requests in the queue to start downloads for. | 2023-03-01 12:52:36.350 No download requests in the queue to start downloads for. | 2023-03-01 12:52:36.350 No download requests in the queue to start downloads for. | 2023-03-01 12:52:36.350 No download requests in the queue to start downloads for. | 2023-03-01 12:52:36.350 Teton CME Order Routing | Requesting historical order activity from server. Start date-time UTC: 2023-03-01 12:10:06.827093 | 2023-03-01 12:52:36.350 Updated verified funded futures trading account ending date to: 2023-03-31 12:52:36 | 2023-03-01 12:52:36.504 Teton CME Order Routing | Received final trade activity snapshot. Count=1. No data. TradeAccount=C1985 | 2023-03-01 12:52:36.508 YMH23_FUT_CME 10 Min #5 | Reloading chart. | 2023-03-01 12:52:45.940 ESH23_FUT_CME 10 Min #1 | Reloading chart. | 2023-03-01 12:52:46.066 RTYH23_FUT_CME 10 Min #2 | Reloading chart. | 2023-03-01 12:52:46.197 NQH23_FUT_CME 10 Min #3 | Reloading chart. | 2023-03-01 12:52:46.324 MESH21_FUT_CME #4 | Reloading chart. | 2023-03-01 12:52:46.450 MESH21_FUT_CME #4 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2023-03-01 12:52:46.450 MNQH21_FUT_CME #6 | Reloading chart. | 2023-03-01 12:52:46.559 MNQH21_FUT_CME #6 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2023-03-01 12:52:46.560 M2KH21_FUT_CME #7 | Reloading chart. | 2023-03-01 12:52:46.666 M2KH21_FUT_CME #7 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2023-03-01 12:52:46.667 MYMH21_FUT_CME #8 | Reloading chart. | 2023-03-01 12:52:46.777 MYMH21_FUT_CME #8 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2023-03-01 12:52:46.777 YMH23_FUT_CME #9 | Reloading chart. | 2023-03-01 12:52:46.887 YMH23_FUT_CME #9 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2023-03-01 12:52:46.887 YMH23_FUT_CME 10 Min #5 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2023-03-01 12:52:46.916 ESH23_FUT_CME 10 Min #1 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2023-03-01 12:52:46.924 RTYH23_FUT_CME 10 Min #2 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2023-03-01 12:52:46.932 NQH23_FUT_CME 10 Min #3 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2023-03-01 12:52:46.939 Mapping M2KH21_FUT_CME to M2KH21. Service code: cme | 2023-03-01 12:52:46.990 Using symbol data fast lookup vector | 2023-03-01 12:52:46.990 SC Data - All Services | Starting real-time market data updates for: M2KH21_FUT_CME (M2KH21). ID: 1 Service code: cme | 2023-03-01 12:52:46.990 SC Data - All Services | Connecting to the server ds28.sierracharts.com. Port 443 | 2023-03-01 12:52:46.990 DTC Client socket (2) | Creating socket. | 2023-03-01 12:52:46.990 DTC Client socket (2) | New receive buffer size: 5242880 | 2023-03-01 12:52:46.990 DTC Client socket (2) | Connecting to IP: 142.215.18.147. | 2023-03-01 12:52:46.990 SC Data - All Services | Requesting security definition data for: M2KH21_FUT_CME (M2KH21). ID: 1 | 2023-03-01 12:52:46.992 Requesting market depth updates for: M2KH21_FUT_CME if supported. | 2023-03-01 12:52:46.992 Separate subscription for market depth updates not supported. M2KH21_FUT_CME | 2023-03-01 12:52:46.992 Mapping MESH21_FUT_CME to MESH21. Service code: cme | 2023-03-01 12:52:46.992 SC Data - All Services | Starting real-time market data updates for: MESH21_FUT_CME (MESH21). ID: 2 Service code: cme | 2023-03-01 12:52:46.992 SC Data - All Services | Requesting security definition data for: MESH21_FUT_CME (MESH21). ID: 2 | 2023-03-01 12:52:46.992 Requesting market depth updates for: MESH21_FUT_CME if supported. | 2023-03-01 12:52:46.992 Separate subscription for market depth updates not supported. MESH21_FUT_CME | 2023-03-01 12:52:46.992 Mapping MNQH21_FUT_CME to MNQH21. Service code: cme | 2023-03-01 12:52:46.992 SC Data - All Services | Starting real-time market data updates for: MNQH21_FUT_CME (MNQH21). ID: 3 Service code: cme | 2023-03-01 12:52:46.992 SC Data - All Services | Requesting security definition data for: MNQH21_FUT_CME (MNQH21). ID: 3 | 2023-03-01 12:52:46.992 Requesting market depth updates for: MNQH21_FUT_CME if supported. | 2023-03-01 12:52:46.992 Separate subscription for market depth updates not supported. MNQH21_FUT_CME | 2023-03-01 12:52:46.992 Mapping MYMH21_FUT_CME to MYMH21. Service code: cbot | 2023-03-01 12:52:46.992 SC Data - All Services | Starting real-time market data updates for: MYMH21_FUT_CME (MYMH21). ID: 4 Service code: cbot | 2023-03-01 12:52:46.992 SC Data - All Services | Requesting security definition data for: MYMH21_FUT_CME (MYMH21). ID: 4 | 2023-03-01 12:52:46.992 Requesting market depth updates for: MYMH21_FUT_CME if supported. | 2023-03-01 12:52:46.992 Separate subscription for market depth updates not supported. MYMH21_FUT_CME | 2023-03-01 12:52:46.992 Mapping YMH23_FUT_CME to YMH23. Service code: cbot | 2023-03-01 12:52:46.992 SC Data - All Services | Starting real-time market data updates for: YMH23_FUT_CME (YMH23). ID: 5 Service code: cbot | 2023-03-01 12:52:46.992 SC Data - All Services | Requesting security definition data for: YMH23_FUT_CME (YMH23). ID: 5 | 2023-03-01 12:52:46.992 Requesting market depth updates for: YMH23_FUT_CME if supported. | 2023-03-01 12:52:46.992 Separate subscription for market depth updates not supported. YMH23_FUT_CME | 2023-03-01 12:52:46.992 Starting DelayedDownloadMonitoringTimer | 2023-03-01 12:52:46.994 Starting HDTimeoutTimer | 2023-03-01 12:52:46.994 Added historical Intraday data request for YMH23_FUT_CME to the queue. | 2023-03-01 12:52:46.994 Intraday data recording state for symbol YMH23_FUT_CME is set to download 'Pending'. | 2023-03-01 12:52:46.994 Triggering next historical data download in queue. | 2023-03-01 12:52:46.994 Delaying start of download for YMH23_FUT_CME. | 2023-03-01 12:52:46.997 Mapping ESH23_FUT_CME to ESH23. Service code: cme | 2023-03-01 12:52:47.048 SC Data - All Services | Starting real-time market data updates for: ESH23_FUT_CME (ESH23). ID: 6 Service code: cme | 2023-03-01 12:52:47.048 SC Data - All Services | Requesting security definition data for: ESH23_FUT_CME (ESH23). ID: 6 | 2023-03-01 12:52:47.048 Added historical Intraday data request for ESH23_FUT_CME to the queue. | 2023-03-01 12:52:47.048 Intraday data recording state for symbol ESH23_FUT_CME is set to download 'Pending'. | 2023-03-01 12:52:47.048 Triggering next historical data download in queue. | 2023-03-01 12:52:47.048 Mapping RTYH23_FUT_CME to RTYH23. Service code: cme | 2023-03-01 12:52:47.055 SC Data - All Services | Starting real-time market data updates for: RTYH23_FUT_CME (RTYH23). ID: 7 Service code: cme | 2023-03-01 12:52:47.055 SC Data - All Services | Requesting security definition data for: RTYH23_FUT_CME (RTYH23). ID: 7 | 2023-03-01 12:52:47.055 Added historical Intraday data request for RTYH23_FUT_CME to the queue. | 2023-03-01 12:52:47.055 Intraday data recording state for symbol RTYH23_FUT_CME is set to download 'Pending'. | 2023-03-01 12:52:47.055 Triggering next historical data download in queue. | 2023-03-01 12:52:47.055 Mapping NQH23_FUT_CME to NQH23. Service code: cme | 2023-03-01 12:52:47.058 SC Data - All Services | Starting real-time market data updates for: NQH23_FUT_CME (NQH23). ID: 8 Service code: cme | 2023-03-01 12:52:47.058 SC Data - All Services | Requesting security definition data for: NQH23_FUT_CME (NQH23). ID: 8 | 2023-03-01 12:52:47.058 Added historical Intraday data request for NQH23_FUT_CME to the queue. | 2023-03-01 12:52:47.058 Intraday data recording state for symbol NQH23_FUT_CME is set to download 'Pending'. | 2023-03-01 12:52:47.058 Triggering next historical data download in queue. | 2023-03-01 12:52:47.058 Added historical Intraday data request for MESH21_FUT_CME to the queue. | 2023-03-01 12:52:47.061 Intraday data recording state for symbol MESH21_FUT_CME is set to download 'Pending'. | 2023-03-01 12:52:47.061 Triggering next historical data download in queue. | 2023-03-01 12:52:47.061 Added historical Intraday data request for MNQH21_FUT_CME to the queue. | 2023-03-01 12:52:47.061 Intraday data recording state for symbol MNQH21_FUT_CME is set to download 'Pending'. | 2023-03-01 12:52:47.061 Triggering next historical data download in queue. | 2023-03-01 12:52:47.061 Trace | Basic security definition symbol settings fields ignored in primary service client. Symbol: M2KH21_FUT_CME | 2023-03-01 12:52:47.147 Teton CME Order Routing | Received security definition for symbol M2KH21_FUT_CME | 2023-03-01 12:52:47.147 Trace | Basic security definition symbol settings fields ignored in primary service client. Symbol: MESH21_FUT_CME | 2023-03-01 12:52:47.147 Teton CME Order Routing | Received security definition for symbol MESH21_FUT_CME | 2023-03-01 12:52:47.147 Trace | Basic security definition symbol settings fields ignored in primary service client. Symbol: MNQH21_FUT_CME | 2023-03-01 12:52:47.148 Teton CME Order Routing | Received security definition for symbol MNQH21_FUT_CME | 2023-03-01 12:52:47.148 Added historical Intraday data request for M2KH21_FUT_CME to the queue. | 2023-03-01 12:52:47.165 Intraday data recording state for symbol M2KH21_FUT_CME is set to download 'Pending'. | 2023-03-01 12:52:47.165 Triggering next historical data download in queue. | 2023-03-01 12:52:47.165 Added historical Intraday data request for MYMH21_FUT_CME to the queue. | 2023-03-01 12:52:47.275 Intraday data recording state for symbol MYMH21_FUT_CME is set to download 'Pending'. | 2023-03-01 12:52:47.275 Triggering next historical data download in queue. | 2023-03-01 12:52:47.275 Trace | Basic security definition symbol settings fields ignored in primary service client. Symbol: MYMH21_FUT_CME | 2023-03-01 12:52:47.277 Teton CME Order Routing | Received security definition for symbol MYMH21_FUT_CME | 2023-03-01 12:52:47.277 Trace | Basic security definition symbol settings fields ignored in primary service client. Symbol: YMH23_FUT_CME | 2023-03-01 12:52:47.277 Teton CME Order Routing | Received security definition for symbol YMH23_FUT_CME | 2023-03-01 12:52:47.277 Trace | Basic security definition symbol settings fields ignored in primary service client. Symbol: ESH23_FUT_CME | 2023-03-01 12:52:47.277 Teton CME Order Routing | Received security definition for symbol ESH23_FUT_CME | 2023-03-01 12:52:47.277 Trace | Basic security definition symbol settings fields ignored in primary service client. Symbol: RTYH23_FUT_CME | 2023-03-01 12:52:47.277 Teton CME Order Routing | Received security definition for symbol RTYH23_FUT_CME | 2023-03-01 12:52:47.277 Trace | Basic security definition symbol settings fields ignored in primary service client. Symbol: NQH23_FUT_CME | 2023-03-01 12:52:47.277 Teton CME Order Routing | Received security definition for symbol NQH23_FUT_CME | 2023-03-01 12:52:47.277 DTC Client socket (2) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2023-03-01 12:53:05.524 * DTC Client socket (2) | CloseSocket call. | 2023-03-01 12:53:05.525 DTC Client socket (2) | Closed. | 2023-03-01 12:53:05.525 DTC Client socket (0) | CloseSocket call. | 2023-03-01 12:53:05.525 SC Data - All Services | Disconnected from the server. | 2023-03-01 12:53:05.525 SC Data - All Services | Data feed disconnected. Will reconnect in 2 seconds. | 2023-03-01 12:53:05.525 SC Data - All Services | Connecting to the server ds23-2.sierracharts.com. Port 10048 | 2023-03-01 12:53:07.528 DTC Client socket (2) | Creating socket. | 2023-03-01 12:53:07.529 DTC Client socket (2) | New receive buffer size: 5242880 | 2023-03-01 12:53:07.529 DTC Client socket (2) | Connecting to IP: 142.215.17.187. | 2023-03-01 12:53:07.529 HD Request # 1 | Downloading Intraday chart data for YMH23_FUT_CME to the file YMH23_FUT_CME.scid. Service: cbot | 2023-03-01 12:53:17.995 HD Request # 1 | Download start date-time: 2023-03-01 12:37:35.000000. File last date-time: 2023-03-01 12:37:35.000000 | 2023-03-01 12:53:17.995 HD Request # 1 | Using server: ds26.sierracharts.com port 10149 | 2023-03-01 12:53:17.995 Socket (3) | Creating socket. | 2023-03-01 12:53:17.995 Socket (3) | New receive buffer size: 5242880 | 2023-03-01 12:53:17.995 Socket (3) | Connecting to IP: 142.215.17.188. | 2023-03-01 12:53:17.995 DTC Client socket (2) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2023-03-01 12:53:28.569 * DTC Client socket (2) | CloseSocket call. | 2023-03-01 12:53:28.569 DTC Client socket (2) | Closed. | 2023-03-01 12:53:28.569 DTC Client socket (0) | CloseSocket call. | 2023-03-01 12:53:28.569 SC Data - All Services | Disconnected from the server. | 2023-03-01 12:53:28.569 SC Data - All Services | Data feed disconnected. Will reconnect in 2 seconds. | 2023-03-01 12:53:28.569 SC Data - All Services | Connecting to the server ds26-2.sierracharts.com. Port 443 | 2023-03-01 12:53:30.561 DTC Client socket (2) | Creating socket. | 2023-03-01 12:53:30.562 DTC Client socket (2) | New receive buffer size: 5242880 | 2023-03-01 12:53:30.562 DTC Client socket (2) | Connecting to IP: 142.215.17.189. | 2023-03-01 12:53:30.562 Socket (3) | CloseSocket call. | 2023-03-01 12:53:37.997 Socket (3) | Closed. | 2023-03-01 12:53:37.998 HD Request # 1 | Error downloading historical Intraday data for YMH23_FUT_CME. Timeout error connecting to server. | 2023-03-01 12:53:37.998 Added historical Intraday data request for YMH23_FUT_CME to the queue. | 2023-03-01 12:53:37.998 Triggering next historical data download in queue. | 2023-03-01 12:53:37.998 Historical data download thread signaled to stop. | 2023-03-01 12:53:37.998 HD Request # 1 | Received 0 Intraday data records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds) and wrote 0 records for YMH23_FUT_CME | 2023-03-01 12:53:37.998 HD Request # 1 | Completion time: 20s. | 2023-03-01 12:53:37.998 HD Request # 2 | Downloading Intraday chart data for YMH23_FUT_CME to the file YMH23_FUT_CME.scid. Service: cbot | 2023-03-01 12:53:37.998 HD Request # 2 | Download start date-time: 2023-03-01 12:37:35.000000. File last date-time: 2023-03-01 12:37:35.000000 | 2023-03-01 12:53:37.998 HD Request # 2 | Using server: ds28.sierracharts.com port 10150 | 2023-03-01 12:53:37.998 Socket (3) | Creating socket. | 2023-03-01 12:53:37.998 Socket (3) | New receive buffer size: 5242880 | 2023-03-01 12:53:37.998 Socket (3) | Connecting to IP: 142.215.18.147. | 2023-03-01 12:53:37.998 |
| [2023-03-01 13:33:51] |
| Sierra_Chart Engineering - Posts: 17218 |
|
What is the issue that you are having?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-03-01 17:49:33] |
| User651547 - Posts: 59 |
|
the charts is freezed .
|
| [2023-03-01 23:38:22] |
| John - SC Support - Posts: 36350 |
|
We see the following errors in your log: DTC Client socket (2) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2023-03-01 12:53:05.524 *
HD Request # 1 | Error downloading historical Intraday data for YMH23_FUT_CME. Timeout error connecting to server. | 2023-03-01 12:53:37.998
You are having a problem connecting to our servers. It is so bad, that we would even say that it looks like your Internet is not working. Refer to the following: Data/Trading Service Connection and Symbol Issues: 1.2. Network Communication or Server Problem For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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