Support Board
Date/Time: Fri, 29 Nov 2024 08:31:19 +0000
Post From: what is the problem
| [2023-03-01 23:38:22] |
| John - SC Support - Posts: 36350 |
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We see the following errors in your log: DTC Client socket (2) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2023-03-01 12:53:05.524 *
HD Request # 1 | Error downloading historical Intraday data for YMH23_FUT_CME. Timeout error connecting to server. | 2023-03-01 12:53:37.998
You are having a problem connecting to our servers. It is so bad, that we would even say that it looks like your Internet is not working. Refer to the following: Data/Trading Service Connection and Symbol Issues: 1.2. Network Communication or Server Problem For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |