Support Board
Date/Time: Fri, 29 Nov 2024 10:32:17 +0000
Trading
View Count: 256
[2023-02-15 15:15:02] |
User525038 - Posts: 14 |
Bonjour Lorsque je prends une position en réel avec un SL et TP quand je clique sur Flatten pour couper la position, le SL et le TP sont enlevé mais la position n'est pas systématiquement coupé, ce qui entraine des pertes financières. Si ce problème n'est pas résolu je vais abandonner SIERRA. |
[2023-02-15 16:43:24] |
John - SC Support - Posts: 36350 |
From Google Translate: When I take a real position with an SL and TP when I click on Flatten to cut the position, the SL and the TP are removed but the position is not systematically cut, which leads to financial losses. If this problem is not solved I will abandon SIERRA.
We can not say for sure, but it sounds like you need to set the following option to Yes: Global Trade Settings Windows: Hold Market Order Until Pending Cancel Orders Are Confirmed (Global Settings >> General Trade Settings >> General) The other thing to do is to look at your Trade >> Trade Service Log and see what it states in terms of the Flatten not working properly. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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