Support Board
Date/Time: Fri, 29 Nov 2024 12:45:36 +0000
Post From: Trading
| [2023-02-15 16:43:24] |
| John - SC Support - Posts: 36350 |
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From Google Translate: When I take a real position with an SL and TP when I click on Flatten to cut the position, the SL and the TP are removed but the position is not systematically cut, which leads to financial losses. If this problem is not solved I will abandon SIERRA.
We can not say for sure, but it sounds like you need to set the following option to Yes: Global Trade Settings Windows: Hold Market Order Until Pending Cancel Orders Are Confirmed (Global Settings >> General Trade Settings >> General) The other thing to do is to look at your Trade >> Trade Service Log and see what it states in terms of the Flatten not working properly. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |