Login Page - Create Account

Support Board


Date/Time: Fri, 29 Nov 2024 14:54:18 +0000



activiating charts for real time

View Count: 279

[2023-01-31 22:10:14]
cruxstock - Posts: 6
My usage time has ended i just finished creating the specific charts i needed, how can i watch them live (NYMEX) for crude oil and gold? im not sure what plan i need to pay for so i would appreciate the help and once i pay for it how would i be able to watch the charts live back on the software thank you.
[2023-02-01 16:40:45]
John - SC Support - Posts: 36350
You are on Package 12, so your package is good. But you are not setup to get the real-time data. Please follow the instructions at the following link to setup the Denali Exchange Data Feed for the CME Group data:
Denali Exchange Data Feed: *Setup Instructions: CME/CBOT/NYMEX/COMEX Exchanges*

One item of note - we do not see an updated verified trading account date. This is necessary in order to be able to get the CME Group data at the non-professional rate. Refer to the information at the following link:
Real-Time Exchange Data Feeds Available From Sierra Chart: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account