Support Board
Date/Time: Fri, 29 Nov 2024 17:39:14 +0000
Post From: activiating charts for real time
[2023-02-01 16:40:45] |
John - SC Support - Posts: 36350 |
You are on Package 12, so your package is good. But you are not setup to get the real-time data. Please follow the instructions at the following link to setup the Denali Exchange Data Feed for the CME Group data: Denali Exchange Data Feed: *Setup Instructions: CME/CBOT/NYMEX/COMEX Exchanges* One item of note - we do not see an updated verified trading account date. This is necessary in order to be able to get the CME Group data at the non-professional rate. Refer to the information at the following link: Real-Time Exchange Data Feeds Available From Sierra Chart: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |