Support Board
Date/Time: Fri, 29 Nov 2024 18:24:52 +0000
Demande pour activation donnée RITMIC
View Count: 705
| [2023-01-18 15:34:42] |
| User522148 - Posts: 8 |
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Bonjour , j'effectue un challenge qui utilise RITMIC, j'ai regardé sur votre site, j'arrive bien à me connecter avec ritmic, cependant les graphiques ne sont pas à jour et les données en temps réel ne fonctionne pas correctement. Que dois je faire pour réussir à trader sur sierra avec mon compte ritmic sachant que j'ai un abonnement chez vous , que tout est OK de ce côté la Merci par avance, cordialement
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| [2023-01-18 17:01:10] |
| John - SC Support - Posts: 36350 |
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From Google Translate: Hello, I am doing a challenge that uses RITMIC, I looked on your site, I can connect well with ritmic, however the graphics are not up to date and the real-time data does not work correctly. What should I do to succeed in trading on Sierra with my ritmic account knowing that I have a subscription with you, that everything is OK on this side Thank you in advance, cordially
You are setup to get EUREX data from our Denali Exchange Data Feed. Are you having an issue with the EUREX data? Also, our servers are showing that you are not connected to your Rithmic account. Rather, it shows that your setting for Global Settings >> Data/Trade Service Settings >> Main Settings >> Current Selected Service is set to SC Data - All Services. If this is the case, then you will only get delayed data for all instruments except the EUREX (for which you have activated real-time data). If you are wanting data from Rithmic for exchanges other than EUREX, then you need to connect to your Rithmic account. Refer to the instructions here: Rithmic Trading Platform Service: Setup Instructions For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-01-19 08:59:33] |
| User522148 - Posts: 8 |
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Bonjour John , j'ai remis mes données DENALI car quand je me connecte sur mon compte RITMIC, je trade le CME , donc le compte fonctionne et j'ai accès à mon compte ritmic mais les graphiques ne sont pas à jour, je n'ai pas de données en temps réel, peut être qu'il faut alors utiliser des symboles spécifiques ? cordialement
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| [2023-01-19 15:50:57] |
| John - SC Support - Posts: 36350 |
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From Google Translate: Hello John, I have submitted my DENALI data because when I log into my RITMIC account, I trade the CME, so the account is working and I have access to my ritmic account but the charts are not up to date, I don't I don't have real-time data, maybe you have to use specific symbols? cordially
You are NOT setup to get CME Group data through our Denali Exchange Data Feed. Therefore, if your Current Selected Service is set to SC Data - All Services then you will only get delayed streaming data for CME Group symbols. Also, the symbols for the chart are different depending on what service you are connected to. For example for the ES (e-Mini S&P 500 on the CME exchange) the Rithmic symbol for the H 2023 contract is ESH3.CME, but the Sierra Chart symbol (when connected to SC Data - All Services) is ESH23-CME. Make sure you update symbols when you change between services. You can always select Edit >> Translate Symbols to Current Service to ensure you have the correct symbols for the current selected service. Are you able to get the real-time data from Rithmic when you are connected to your Rithmic account? For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-01-19 17:47:00] |
| User522148 - Posts: 8 |
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Bonjour John , quand je me connecte à mon compte ritmic,et en ayant fait cela Edit >> Translate Symbols to Current Service , je n'ai pas toutes les données (il manque à chaques fois plusieurs jours... en gros je me connecte à mon compte ritmic, mais quand je convertis les symboles et bien je n'ai pas les données en temps réel, faut t'il que j'active le CME sur mon compte sierra DENALI pour avoir le temps réel sur mon compte ritmic ? en faite que dois je faire pour trader sur sierra charts en temps réel avec mon compte ritmic ? merci
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| [2023-01-19 18:46:52] |
| John - SC Support - Posts: 36350 |
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From Google Translate: Hello John, when I connect to my ritmic account, and having done this Edit >> Translate Symbols to Current Service , I do not have all the data (every time several days are missing... basically I connect to my ritmic account, but when I convert the symbols and well I don't have real time data, do I have to activate the CME on my sierra DENALI account to have real time on my ritmic account? what do i have to do to trade on sierra charts in real time with my ritmic account?
You should be getting real-time data from Rithmic when you are connected to Rithmic. The missing data, however, is an issue with the Rithmic data, as they have a lack of historical data available, so you may not be able to get the missing data to fill in. Refer to the following for more information on our thoughts on the Rithmic data: Rithmic Trading Platform Service: Rithmic Market Data and Support Policy We would recommend using the Denali Exchange Data Feed for your CME Group data as well as EUREX, but in order to get the CME Group data at the non-professional exchange fees, you need to have a live, funded, futures, trading account. It looks like you are trading with a Prop Firm, which does not count towards the requirement for the CME Group non-professional rules. Refer to the following for more information: Real-Time Exchange Data Feeds Available From Sierra Chart: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges If you do not have another account to which you can connect your Sierra Chart to, in order to fulfill the non-professional requirements for the CME Group, then we recommend the solution outlined at the following link: Easy Solution to CME Funded Trading Account Requirement Once you work out the non-professional issue, then you can setup the Denali Exchange Data Feed by the following the instructions at the following link: Denali Exchange Data Feed: *Setup Instructions: CME/CBOT/NYMEX/COMEX Exchanges* For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-01-19 20:08:16] |
| User522148 - Posts: 8 |
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John , c'est ce que je voulais faire à la base, utiliser DENALI pour trader le CME. cependant si j'active les données en temps réel DENALI CME sur mon compte sierra charts , es ce que je peut trader avec mon compte ritmic ? parce que quand je me connecte à mon compte ritmic (donnée ritmic sur sierra) cela m'enlève automatiquement des données SC all data DENALI. donc si j'active les données en temps réels CME sur mon compte sierra, puis je trader avec mon compte ritmic sur les données en temps réel de denali ? en faite je veux trouver une solution pour trader mon compte financer ritmic sur sierra chart, (j'activerais CME mini en tant que particulier sans compte), merci pour votre retour
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| [2023-01-19 20:14:29] |
| User522148 - Posts: 8 |
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en faite puis je utiliser le flux de donnée DEANALi et trader avec mon compte ritmic ? si oui quels sont les manipulations à faire ? merci
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| [2023-01-19 22:19:08] |
| John - SC Support - Posts: 36350 |
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From Google Translate: in fact can I use the DEANALi data feed and trade with my ritmic account? if so what are the manipulations to be done? thank you
Yes, this is how Sierra Chart is setup. For more information, refer to the following: Real-Time Exchange Data Feeds Available From Sierra Chart: Integration with Trading Services But, as we stated above, the main issue with the CME Group is that they require that you have a live, funded, futures trading account, and a Prop Firm does not count towards this, since you are not actually trading your own money. Refer to the information at the following link: Real-Time Exchange Data Feeds Available From Sierra Chart: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges If you do not have your own trading account, then we recommend the solution outlined at the following link to get an account for a minimal fund outlay: Easy Solution to CME Funded Trading Account Requirement And finally, when you have the non-professional issue worked out, you can setup your Denali Exchange Data Feed for the CME Group data by following the instructions at the following link: Denali Exchange Data Feed: *Setup Instructions: CME/CBOT/NYMEX/COMEX Exchanges* For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-01-20 08:46:17] |
| User522148 - Posts: 8 |
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John , si je n'ai pas de compte financé mais que j'active le FLUX DENALI micro (en tant que professionnel ou particulier sans compte financé) , pour avoir accès au temps réels CME, es ce que cela suffit pour trader avec mon compte ritmic sur le flux de données DENALI ?merci
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| [2023-01-20 15:25:35] |
| John - SC Support - Posts: 36350 |
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From Google Translate: John, if I don't have a funded account but I activate the micro DENALI FLOW (as a professional or individual without a funded account), to have access to CME real time, is that enough to trade with my account? ritmic on DENALI data stream?thanks
Yes, this is the other option available - you can activate the Professional exchange and get the data without the need for a separate trading account. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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