Support Board
Date/Time: Fri, 29 Nov 2024 21:02:32 +0000
Post From: Demande pour activation donnée RITMIC
| [2023-01-18 17:01:10] |
| John - SC Support - Posts: 36350 |
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From Google Translate: Hello, I am doing a challenge that uses RITMIC, I looked on your site, I can connect well with ritmic, however the graphics are not up to date and the real-time data does not work correctly. What should I do to succeed in trading on Sierra with my ritmic account knowing that I have a subscription with you, that everything is OK on this side Thank you in advance, cordially
You are setup to get EUREX data from our Denali Exchange Data Feed. Are you having an issue with the EUREX data? Also, our servers are showing that you are not connected to your Rithmic account. Rather, it shows that your setting for Global Settings >> Data/Trade Service Settings >> Main Settings >> Current Selected Service is set to SC Data - All Services. If this is the case, then you will only get delayed data for all instruments except the EUREX (for which you have activated real-time data). If you are wanting data from Rithmic for exchanges other than EUREX, then you need to connect to your Rithmic account. Refer to the instructions here: Rithmic Trading Platform Service: Setup Instructions For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |