Support Board
Date/Time: Fri, 29 Nov 2024 18:25:21 +0000
Creating Custom Index and Time and Sales using Nasdaq Total View
View Count: 520
| [2023-01-15 02:10:58] |
| Ben A - Posts: 123 |
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Hi, I created a custom ticker using Nasdaq Totalview tickers using the guidance here: Custom Calculated Symbols The index does not load properly and states 'historical data download cancelled' and will not show live data. Is there something I need to do differently? I have successfully created indexes previously before Nasdaq Totalview data. One additional question re Nasdaq Totalview is the 'Time and Sales Combine into Exchange Reported Original Summary' applicable to Nasdaq Total View tickers? Many thanks for your answer, |
| [2023-01-16 15:52:42] |
| John - SC Support - Posts: 36350 |
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What exactly did you enter for the "symbol" for the custom calculated symbol? As to the Time and Sales combining the Exchange Reported Original Summary Trade - yes, this works for the NASDAQ TotalView. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-01-16 16:10:11] |
| Ben A - Posts: 123 |
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Great, thank you for that The symbol I created is as follows: 1*{AAPL-NQTV}+1*{MSFT-NQTV}+1*{AMZN-NQTV}+1*{TSLA-NQTV}+1*{GOOGL-NQTV}+1*{GOOG-NQTV}+1*{NVDA-NQTV}+1*{BRK.B-NQTV}+1*{META-NQTV}+1*{UNH-NQTV} |
| [2023-01-17 21:10:55] |
| Sierra_Chart Engineering - Posts: 17233 |
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The index does not load properly and states 'historical data download cancelled' and will not show live data. We need to see the entire message log related to this. Instructions:Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Fully re-download the data in the chart by going to the chart and selecting "Edit >>Delete All Data and Download". Or, in the case of a Continuous Futures Contract chart, follow these instructions: Continuous Futures Contract Charts: Re-Downloading Continuous Futures Contract Data After about a minute provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) We will then determine what the problem is. ---- Also refer to: Custom Calculated Symbols: Resolving Missing Historical Data Issue ---- One additional question re Nasdaq Totalview is the 'Time and Sales Combine into Exchange Reported Original Summary' applicable to Nasdaq Total View tickers? This is not applicable for NASDAQ TotalView .
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-01-17 21:11:20
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| [2023-01-17 23:31:44] |
| Ben A - Posts: 123 |
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Many thanks for this, The resulting log is as follows: Software version: 2459 64-bit | 2023-01-17 18:29:02.334 Primary Thread ID: 15188 | 2023-01-17 18:29:02.334 Usage end date: 2023-02-02 | 2023-01-17 18:29:02.334 Enabled for: Advanced Features 2. | 2023-01-17 18:29:02.334 Enabled for: Sierra Chart Historical Data Service. | 2023-01-17 18:29:02.334 Enabled for: Denali Real-Time Exchange Data Feed. | 2023-01-17 18:29:02.334 Enabled for: Delayed Denali Exchange Data Feed. | 2023-01-17 18:29:02.334 Enabled for exchange2: CME | 2023-01-17 18:29:02.334 Enabled for exchange2: fairx_exchange.data | 2023-01-17 18:29:02.334 Enabled for exchange2: NASDAQ US stock data | 2023-01-17 18:29:02.334 Allow Support for Sierra Chart Data Feeds is enabled. | 2023-01-17 18:29:02.334 Current selected Data/Trading service: Teton CME Order Routing | 2023-01-17 18:29:02.334 Custom symbol settings values: enabled | 2023-01-17 18:29:02.335 Chart Update Interval: 100 | 2023-01-17 18:29:02.335 Intraday Data Storage Time Unit: 0 | 2023-01-17 18:29:02.335 Time Zone: -05:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2023-01-17 18:29:02.335 2023-01-17 23:29:02 Local computer time in UTC | 2023-01-17 18:29:02.335 2023-01-17 18:29:02 Local computer time in SC Time Zone | 2023-01-17 18:29:02.335 2023-01-17 09:42:20 Server time in UTC | 2023-01-17 18:29:02.335 Local computer UTC time and Server UTC time difference: 2 seconds. | 2023-01-17 18:29:02.335 Program path: D:\Program Files\SierraChart\ | 2023-01-17 18:29:02.335 Data Files path: D:\Program Files\SierraChart\Data\ | 2023-01-17 18:29:02.335 OS Version Number: 10.0 | 2023-01-17 18:29:02.335 Locale Setting: C | 2023-01-17 18:29:02.335 DLLs: Convergent_64.dll, DivergenceDetector_64.dll, EndedAuction_64.dll, ETFISv3.dll, ETFISv3_64.dll, gc5150_Studies_2431_64.dll, google_sheets_gammalevels_64.dll, LudwigLevels_2151_64.dll, OFA Bars (by Zdislav)_2151_64.dll, OrderFlowLabs.com.beta.dll, OrderFlowLabs.com.dll, Smaug_SC_Library_64.dll, SST_DEL_64.dll, sst_FreeBundle_2273_64.dll, sst_FreeBundle_64.dll, SST_ImportLevelsfromCSV_64.dll, sst_pulling_stacking_2217_64.dll, sst_pulling_stacking_64.dll, sst_volume_dots_64.dll, Trade_Your_Plan_2151_64.dll, TWFX_FREE_2151_64.dll | 2023-01-17 18:29:02.335 Allowed protected custom studies: Gamma Levels Importer - mobester16, Smaug_SC_Library, SST_DEL, SST_FreeBundle, SST_ImportLevelsFromCSV, SST_PullStack, TWFX_Free, zyp_app, zyp_download_free | 2023-01-17 18:29:02.335 Crash reporter started: true | 2023-01-17 18:29:02.335 Skipping historical Intraday data download for 1*{AAPL-NQTV}+1*{MSFT-NQTV}+1*{AMZN-NQTV}+1*{TSLA-NQTV}+1*{GOOGL-NQTV}+1*{GOOG-NQTV}+1*{NVDA-NQTV}+1*{BRK.B-NQTV}+1*{META-NQTV}+1*{UNH-NQTV} because Download Historical Data For Formula Symbol is disabled in the symbol settings. | 2023-01-17 18:29:24.966 Historical data download ID 35 not found when removing ID from outstanding request set. | 2023-01-17 18:29:24.966 Real-time Intraday chart data file updates started for 1*{AAPL-NQTV}+1*{MSFT-NQTV}+1*{AMZN-NQTV}+1*{TSLA-NQTV}+1*{GOOGL-NQTV}+1*{GOOG-NQTV}+1*{NVDA-NQTV}+1*{BRK.B-NQTV}+1*{META-NQTV}+1*{UNH-NQTV} | 2023-01-17 18:29:24.966 Intraday chart data file opened for 1*{AAPL-NQTV}+1*{MSFT-NQTV}+1*{AMZN-NQTV}+1*{TSLA-NQTV}+1*{GOOGL-NQTV}+1*{GOOG-NQTV}+1*{NVDA-NQTV}+1*{BRK.B-NQTV}+1*{META-NQTV}+1*{UNH-NQTV} | 2023-01-17 18:29:24.966 Opened cached Intraday file: D:\Program Files\SierraChart\Data\1%{AAPL-NQTV}+1%{MSFT-NQTV}+1%{AMZN-NQTV}+1%{TSLA-NQTV}+1%{GOOGL-NQTV}+1%{GOOG-NQTV}+1%{NVDA-NQTV}+1%{BRK.B-NQTV}+1%{META-NQTV}+1%{UNH-NQTV}.scid. Thread ID: 17068 | 2023-01-17 18:29:33.826 |
| [2023-01-18 23:33:55] |
| Sierra_Chart Engineering - Posts: 17233 |
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For this: Skipping historical Intraday data download for 1*{AAPL-NQTV}+1*{MSFT-NQTV}+1*{AMZN-NQTV}+1*{TSLA-NQTV}+1*{GOOGL-NQTV}+1*{GOOG-NQTV}+1*{NVDA-NQTV}+1*{BRK.B-NQTV}+1*{META-NQTV}+1*{UNH-NQTV} because Download Historical Data For Formula Symbol is disabled in the symbol settings. | 2023-01-17 18:29:24.966
Refer to:Custom Calculated Symbols: Resolving Missing Historical Data Issue Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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