Support Board
Date/Time: Fri, 29 Nov 2024 20:56:19 +0000
Post From: Creating Custom Index and Time and Sales using Nasdaq Total View
| [2023-01-17 21:10:55] |
| Sierra_Chart Engineering - Posts: 17243 |
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The index does not load properly and states 'historical data download cancelled' and will not show live data. We need to see the entire message log related to this. Instructions:Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Fully re-download the data in the chart by going to the chart and selecting "Edit >>Delete All Data and Download". Or, in the case of a Continuous Futures Contract chart, follow these instructions: Continuous Futures Contract Charts: Re-Downloading Continuous Futures Contract Data After about a minute provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) We will then determine what the problem is. ---- Also refer to: Custom Calculated Symbols: Resolving Missing Historical Data Issue ---- One additional question re Nasdaq Totalview is the 'Time and Sales Combine into Exchange Reported Original Summary' applicable to Nasdaq Total View tickers? This is not applicable for NASDAQ TotalView .
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-01-17 21:11:20
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