Support Board
Date/Time: Sat, 30 Nov 2024 02:53:03 +0000
Order modification failed
View Count: 699
| [2022-12-23 11:48:15] |
| andre22 - Posts: 5 |
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Hi! I'm getting oder modification failed around 75% of the time. It happens when my first target is reached and the Stoploss should be moved to break even. I think the order are going through, but they are not registered properly in Sierra Chart. Even after hitting the stoploss to be the "old" orders are still there (see attachments). And idea what's wrong? Do I have something misconfigured? |
 modification failed.jpg / V - Attached On 2022-12-23 11:43:12 UTC - Size: 187.68 KB - 105 views modification failed 2.jpg / V - Attached On 2022-12-23 11:43:17 UTC - Size: 116.23 KB - 103 views  log-2022-12-23.txt - Attached On 2022-12-23 11:45:13 UTC - Size: 3.7 KB - 260 views |
| [2022-12-27 12:25:25] |
| Sierra_Chart Engineering - Posts: 17267 |
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This is one of the rejection messages: Order modification failed | Rithmic Direct - DTC (Order cancel/replace reject). Info: order not present. Internal Order ID: 43060. Service Order ID: 52396289. Symbol: ESH3.CME. Account: *** | 2022-12-23 12:38:04.777 *
This is going to be an issue on the Rithmic side. Either you are modifying an order that is no longer working or Rithmic is mistakenly indicating that it is not present any longer. the "old" orders are still there (see attachments). If an order is filled and it still is showing open Sierra Chart then Rithmic did not send an order update through for the order.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-12-27 12:28:01
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