Support Board
Date/Time: Sat, 30 Nov 2024 05:29:06 +0000
Post From: Order modification failed
| [2022-12-27 12:25:25] |
| Sierra_Chart Engineering - Posts: 17268 |
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This is one of the rejection messages: Order modification failed | Rithmic Direct - DTC (Order cancel/replace reject). Info: order not present. Internal Order ID: 43060. Service Order ID: 52396289. Symbol: ESH3.CME. Account: *** | 2022-12-23 12:38:04.777 *
This is going to be an issue on the Rithmic side. Either you are modifying an order that is no longer working or Rithmic is mistakenly indicating that it is not present any longer. the "old" orders are still there (see attachments). If an order is filled and it still is showing open Sierra Chart then Rithmic did not send an order update through for the order.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-12-27 12:28:01
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