Support Board
Date/Time: Wed, 19 Mar 2025 19:33:46 +0000
Trading Errors - Trading System Based on Alert Condition Study
View Count: 400
| [2022-10-28 16:39:41] |
| jakesans - Posts: 50 |
|
Hi SC, Having issues using study "Trading System Based on Alert Condition". It works correctly in SIM environment, but when connect to Rithmic account I get trade entry errors shown below and unable to auto enter trade. Any help would be much appreciated. Thx. Rithmic Direct - DTC (Order reject). Info: User/Account not registered/found. Internal Order ID: 86784. Service Order ID: 3134986. Symbol: MNQZ2.CME. Account: APEX-20342-02 | 2022-10-28 11:20:57.204 * Trading is not allowed. Reason: Formula state has not changed. Current state: True. BarDate-Time: 2022-10-28 11:17:30.782000 | 2022-10-28 11:20:58.210 Trading is not allowed. Reason: Is full recalculation. BarDate-Time: 2022-10-28 11:15:37.628006 | 2022-10-28 11:21:00.196 Formula is not true. Formula state has not changed. Current state: False. BarDate-Time: 2022-10-28 11:16:37.546000 | 2022-10-28 11:21:00.196 Trading is not allowed. Reason: Formula state has not changed. Current state: False. BarDate-Time: 2022-10-28 11:17:30.782000 | 2022-10-28 11:21:00.196 Rithmic Direct - DTC (Order reject). Info: User/Account not registered/found. Internal Order ID: 86787. Service Order ID: 3135085. Symbol: MNQZ2.CME. Account: APEX-20342-02 | 2022-10-28 11:21:01.356 * Trading is not allowed. Reason: Formula state has not changed. Current state: True. BarDate-Time: 2022-10-28 11:17:30.782000 | 2022-10-28 11:21:02.879 |
| [2022-10-28 17:48:52] |
| John - SC Support - Posts: 38806 |
|
The following is the major issue: Rithmic Direct - DTC (Order reject). Info: User/Account not registered/found
Make sure you have the correct account selected. Refer to the following: Basic Trading and the Trade Window: Main/C >> Trade Account (Selecting Trade Account for Chart / Trade DOM) If the account is correct then you will need to check with APEX as to why you are having this issue. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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