Support Board
Date/Time: Thu, 20 Mar 2025 00:19:28 +0000
Post From: Trading Errors - Trading System Based on Alert Condition Study
| [2022-10-28 17:48:52] |
| John - SC Support - Posts: 38812 |
|
The following is the major issue: Rithmic Direct - DTC (Order reject). Info: User/Account not registered/found
Make sure you have the correct account selected. Refer to the following: Basic Trading and the Trade Window: Main/C >> Trade Account (Selecting Trade Account for Chart / Trade DOM) If the account is correct then you will need to check with APEX as to why you are having this issue. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |