Support Board
Date/Time: Wed, 19 Mar 2025 09:11:18 +0000
how can I change trading service in second instance of SC
View Count: 400
| [2022-10-17 16:28:21] |
| User396 - Posts: 55 |
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I cannot change Data / trading service for second instance. in Global Settings -> data trading service, "DTC - Sub Instance" is set as "read only" and I cannot change it to intereactive brokers. thank you, bhupen User Message: No reason provided. ---------------------------------------- Selected Data/Trading service: DTC - Sub Instance ---------------------------------------- Log: Software version: 2443 64-bit | 2022-10-17 12:19:40.813 Primary Thread ID: 33176 | 2022-10-17 12:19:40.813 Usage end date: 2023-09-04 | 2022-10-17 12:19:40.813 Enabled for: Advanced Features 2. | 2022-10-17 12:19:40.813 Enabled for: Sierra Chart Historical Data Service. | 2022-10-17 12:19:40.813 Enabled for: Sierra Chart Real-Time Exchange Data Feed. | 2022-10-17 12:19:40.813 Enabled for: Denali Real-Time Exchange Data Feed. | 2022-10-17 12:19:40.813 Enabled for: Delayed Denali Exchange Data Feed. | 2022-10-17 12:19:40.813 Enabled for exchange: CBOE Indices | 2022-10-17 12:19:40.813 Enabled for exchange: U.S. Equities (NYSE, NASDAQ, AMEX) | 2022-10-17 12:19:40.813 Enabled for exchange: Euronext Equities Delayed | 2022-10-17 12:19:40.813 Enabled for exchange2: CME (Trading Account Required) | 2022-10-17 12:19:40.813 Enabled for exchange2: CBOT (Trading Account Required) | 2022-10-17 12:19:40.813 Enabled for exchange2: COMEX (Trading Account Required) | 2022-10-17 12:19:40.813 Enabled for exchange2: NYMEX (Trading Account Required) | 2022-10-17 12:19:40.813 Enabled for exchange2: fairx_exchange.data | 2022-10-17 12:19:40.813 Allow Support for Sierra Chart Data Feeds is enabled. | 2022-10-17 12:19:40.813 Current selected Data/Trading service: DTC - Sub Instance | 2022-10-17 12:19:40.81 Date Time Of Last Edit: 2022-10-17 18:08:15
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| [2022-10-17 21:48:51] |
| User396 - Posts: 55 |
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I made a copy of existing SC folder and assigned interactive broker to this instance. Earlier I was trying to assign interactive broker to the instance I have created from File->new instance and it did not work my intended way. Is this what I was supposed to do? Thank you, User396 Date Time Of Last Edit: 2022-10-18 15:18:05
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| [2022-10-18 14:57:57] |
| John - SC Support - Posts: 38782 |
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That is exactly what you needed to do. When you use File >> New Instance the sub-instance that is created gets data from and sends orders to the main instance. That is why the service is locked in on "DTC - Sub Instance". When you install a separate Sierra Chart, then that instance is its own standalone instance and can be connected to any service. As long as that second installation is on the same computer, then you will also be able to get your data into that second installation without any issue or additional cost. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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