Support Board
Date/Time: Mon, 17 Mar 2025 18:25:48 +0000
Binance Data download problem
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| [2022-09-12 22:06:48] |
| User343060 - Posts: 7 |
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Hi, When i try to download data for the symbol BTCUSDT_PERP_BINANCE from an existing chart, i have a problem, it is blocked at 0% ( i tryed with multiple existing charts, i have the same problem) But when i open a new chart for the same symbol, it works How do i resolve this problem ? Thanks |
 2022-09-13 00_02_05-Mail.png / V - Attached On 2022-09-12 22:05:56 UTC - Size: 15.01 KB - 98 views 2022-09-13 00_02_19-Mail.png / V - Attached On 2022-09-12 22:06:07 UTC - Size: 49.89 KB - 104 views Attachment Deleted. |
| [2022-09-13 08:55:14] |
| Sierra_Chart Engineering - Posts: 18809 |
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This is a data loading problem from the local data file. Not a problem with downloading historical data. The problem is most likely what is described here: Cryptocurrency / Bitcoin Data and Trading Services: Important: Volume at Price Studies with Cryptocurrency Symbols You need to create a new chart and adjust the chart settings as explained. You cannot use an existing Chartbook if you are having this problem. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-09-13 08:55:22
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