Login Page - Create Account

Support Board


Date/Time: Tue, 18 Mar 2025 03:43:33 +0000



Post From: Binance Data download problem

[2022-09-13 08:55:14]
Sierra_Chart Engineering - Posts: 18812
This is a data loading problem from the local data file. Not a problem with downloading historical data.

The problem is most likely what is described here:
Cryptocurrency / Bitcoin Data and Trading Services: Important: Volume at Price Studies with Cryptocurrency Symbols

You need to create a new chart and adjust the chart settings as explained. You cannot use an existing Chartbook if you are having this problem.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2022-09-13 08:55:22