Support Board
Date/Time: Mon, 17 Mar 2025 11:30:24 +0000
Missing Data/Bars
View Count: 895
| [2022-09-09 19:40:29] |
| Alex Q - Posts: 112 |
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I have a chart book that has 6 larger names: AAPL, TSLA, MSFT, GOOGL, AMZN, & META. They are all linked by bar period, session times, etc. I have noticed when scrolling that they began to run off from each other and the global cursor didn't line up. Upon digging I have discovered that META is missing data. I noticed that the 1m candles would sometimes skip several minutes at a time. To remedy this I have already tried to "delete all data and download". I have gone as far as deleting the .scid files in the data folder and trying to rebuild the symbol from scratch. However, each time I redownload the data I am left with the same problem. An example: 9/8/22 13:10:00 jumps to 13:12:00 missing the 11th minute of the hour 9/8/22 13:13:00 jumps to 13:16:00 9/8/22 13:35:00 jumps to 13:38:00 then to 13:46:00 Software version: 2425 64-bit | 2022-09-09 12:32:26.690 Primary Thread ID: 1432 | 2022-09-09 12:32:26.690 Usage end date: 2022-10-10 | 2022-09-09 12:32:26.690 Enabled for: Advanced Features 2. | 2022-09-09 12:32:26.690 Enabled for: Sierra Chart Historical Data Service. | 2022-09-09 12:32:26.690 Enabled for: Denali Real-Time Exchange Data Feed. | 2022-09-09 12:32:26.690 Enabled for: Delayed Denali Exchange Data Feed. | 2022-09-09 12:32:26.690 Enabled for exchange2: CME (Trading Account Required) | 2022-09-09 12:32:26.690 Enabled for exchange2: CBOT (Trading Account Required) | 2022-09-09 12:32:26.690 Enabled for exchange2: COMEX (Trading Account Required) | 2022-09-09 12:32:26.690 Enabled for exchange2: NYMEX (Trading Account Required) | 2022-09-09 12:32:26.690 Enabled for exchange2: CFE | 2022-09-09 12:32:26.690 Enabled for exchange2: fairx_exchange.data | 2022-09-09 12:32:26.690 Enabled for exchange2: NASDAQ US stock data | 2022-09-09 12:32:26.690 Allow Support for Sierra Chart Data Feeds is enabled. | 2022-09-09 12:32:26.690 Current selected Data/Trading service: DTC - Sub Instance | 2022-09-09 12:32:26.690 Custom symbol settings values: enabled | 2022-09-09 12:32:26.690 Chart Update Interval: 1000 | 2022-09-09 12:32:26.690 Intraday Data Storage Time Unit: 0 | 2022-09-09 12:32:26.690 Time Zone: -07:00:00 (PST-08PDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2022-09-09 12:32:26.690 2022-09-09 19:32:26 Local computer time in UTC | 2022-09-09 12:32:26.690 2022-09-09 12:32:26 Local computer time in SC Time Zone | 2022-09-09 12:32:26.690 2022-09-09 18:39:01 Server time in UTC | 2022-09-09 12:32:26.690 Local computer UTC time and Server UTC time difference: 0 seconds. | 2022-09-09 12:32:26.690 Program path: Z:\Volumes\Sierra Chart\SierraChartInstance_2\ | 2022-09-09 12:32:26.690 Data Files path: Z:\Volumes\Sierra Chart\SierraChartInstance_2\Data\ | 2022-09-09 12:32:26.690 OS Version Number: 10.0 | 2022-09-09 12:32:26.690 Locale Setting: C | 2022-09-09 12:32:26.690 DLLs: SierraChartStudies_64.dll, UserContributedStudies_64.dll | 2022-09-09 12:32:26.691 Allowed protected custom studies: | 2022-09-09 12:32:26.691 Crash reporter started: true | 2022-09-09 12:32:26.691 META-NQTV 1 Min #5 | Reloading chart. | 2022-09-09 12:32:38.611 AMZN-NQTV 1 Min #6 | Reloading chart. | 2022-09-09 12:32:38.803 GOOGL-NQTV 1 Min #3 | Reloading chart. | 2022-09-09 12:32:39.197 TSLA-NQTV 1 Min #2 | Reloading chart. | 2022-09-09 12:32:39.212 MSFT-NQTV 1 Min #4 | Reloading chart. | 2022-09-09 12:32:39.333 AAPL-NQTV 1 Min #1 | Reloading chart. | 2022-09-09 12:32:39.539 Added historical Intraday data request for META-NQTV to the queue. | 2022-09-09 12:32:53.451 Intraday data recording state for symbol META-NQTV is set to download 'Pending'. | 2022-09-09 12:32:53.451 Triggering next historical data download in queue. | 2022-09-09 12:32:53.451 HD Request # 19 | Downloading Intraday chart data for META-NQTV to the file META-NQTV.scid. Service: nasdaq_exchange.data | 2022-09-09 12:32:53.451 Reloading all charts with filename: META-NQTV.scid | 2022-09-09 12:32:53.453 HD Request # 19 | Download start date-time: 2022-08-30 12:32:53.000000. File last date-time: 00:00:00.000000 | 2022-09-09 12:32:53.455 HD Request # 19 | Using server: ds25.sierracharts.com port 10150 | 2022-09-09 12:32:53.455 Socket (2) | Creating socket. | 2022-09-09 12:32:53.455 Socket (2) | New receive buffer size: 5242880 | 2022-09-09 12:32:53.456 Socket (2) | Connecting to IP: 38.65.8.115. | 2022-09-09 12:32:53.456 META-NQTV 1 Min #5 | Reloading chart. | 2022-09-09 12:32:53.610 META-NQTV 1 Min #5 | Currently no data in file to display. Will start historical data download and real-time updates. File: Z:\Volumes\Sierra Chart\SierraChartInstance_2\Data\META-NQTV.scid | 2022-09-09 12:32:53.625 HD Request # 19 | Setting DTC encoding to Binary VLS | 2022-09-09 12:32:53.633 HD Request # 19 | Sending historical data logon request message. | 2022-09-09 12:32:53.633 HD Request # 19 | Requesting Intraday data. Start date-time: 2022-08-30 12:32:53. Record interval: 0. Symbol: META-NQTV | 2022-09-09 12:32:54.157 HD Request # 19 | Decompressing data. | 2022-09-09 12:32:54.247 HD Request # 19 | Receiving Intraday data for META-NQTV starting at 2022-08-30 12:32:54.751000 | 2022-09-09 12:32:54.261 HD Request # 19 | Timestamp of first Intraday data file record written: 2022-08-30 12:32:54.751000. | 2022-09-09 12:32:55.011 Socket (2) | CloseSocket call. | 2022-09-09 12:33:04.653 Socket (2) | Shutdown started. Waiting for graceful close. | 2022-09-09 12:33:04.653 Historical data download thread signaled to stop. | 2022-09-09 12:33:04.654 HD Request # 19 | Received 478850 Intraday data records from 2022-08-30 12:32:54.751000 to 2022-09-09 12:32:55.918000 (10.0 days) and wrote 478850 records for META-NQTV | 2022-09-09 12:33:04.655 HD Request # 19 | Add time&sales data | Remembered last file record date-time: 2022-09-09 19:32:55.918000 | 2022-09-09 12:33:04.674 Added 7 Time and Sales records to Intraday data file for META-NQTV after download. | 2022-09-09 12:33:04.674 HD Request # 19 | Completion time: 11s. | 2022-09-09 12:33:04.677 HD Request # 19 | Intraday data download complete for META-NQTV. Unique request ID: 19 | 2022-09-09 12:33:04.677 Removing historical data download ID 19. | 2022-09-09 12:33:04.677 Real-time Intraday chart data file updates started for META-NQTV | 2022-09-09 12:33:04.677 Intraday chart data file opened for META-NQTV | 2022-09-09 12:33:04.677 HD Request # 19 | Enabling Intraday chart updating for symbol. | 2022-09-09 12:33:04.677 Triggering next historical data download in queue. | 2022-09-09 12:33:04.677 No download requests in the queue to start downloads for. | 2022-09-09 12:33:04.677 Socket (2) | Socket gracefully closed by remote side. | 2022-09-09 12:33:04.746 Socket (2) | Closed. | 2022-09-09 12:33:04.746 Opened cached Intraday file: Z:\Volumes\Sierra Chart\SierraChartInstance_2\Data\META-NQTV.scid. Thread ID: 1516 | 2022-09-09 12:33:06.566 |
| [2022-09-09 22:36:18] |
| John - SC Support - Posts: 38678 |
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There is not missing data, there is simply no trades that occurred within those times. If you want to have everything line up exactly, then you need to set the option for Chart >> Chart Settings >> Bar Period >> Include Columns with No Data to Yes. Refer to the information here: Chart Settings: Include Columns With No Data (Chart >> Chart Settings >> Bar Period >> Chart Bar Settings menu) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-09-09 22:40:54] |
| Alex Q - Posts: 112 |
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Thank you sir. Much appreciated!
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