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Date/Time: Mon, 17 Mar 2025 12:11:14 +0000



Missing Data/Bars

View Count: 896

[2022-09-09 19:40:29]
Alex Q - Posts: 112
I have a chart book that has 6 larger names: AAPL, TSLA, MSFT, GOOGL, AMZN, & META.

They are all linked by bar period, session times, etc. I have noticed when scrolling that they began to run off from each other and the global cursor didn't line up. Upon digging I have discovered that META is missing data. I noticed that the 1m candles would sometimes skip several minutes at a time.

To remedy this I have already tried to "delete all data and download". I have gone as far as deleting the .scid files in the data folder and trying to rebuild the symbol from scratch. However, each time I redownload the data I am left with the same problem.

An example:
9/8/22 13:10:00 jumps to 13:12:00 missing the 11th minute of the hour
9/8/22 13:13:00 jumps to 13:16:00
9/8/22 13:35:00 jumps to 13:38:00 then to 13:46:00





Software version: 2425 64-bit | 2022-09-09 12:32:26.690
Primary Thread ID: 1432 | 2022-09-09 12:32:26.690
Usage end date: 2022-10-10 | 2022-09-09 12:32:26.690
Enabled for: Advanced Features 2. | 2022-09-09 12:32:26.690
Enabled for: Sierra Chart Historical Data Service. | 2022-09-09 12:32:26.690
Enabled for: Denali Real-Time Exchange Data Feed. | 2022-09-09 12:32:26.690
Enabled for: Delayed Denali Exchange Data Feed. | 2022-09-09 12:32:26.690
Enabled for exchange2: CME (Trading Account Required) | 2022-09-09 12:32:26.690
Enabled for exchange2: CBOT (Trading Account Required) | 2022-09-09 12:32:26.690
Enabled for exchange2: COMEX (Trading Account Required) | 2022-09-09 12:32:26.690
Enabled for exchange2: NYMEX (Trading Account Required) | 2022-09-09 12:32:26.690
Enabled for exchange2: CFE | 2022-09-09 12:32:26.690
Enabled for exchange2: fairx_exchange.data | 2022-09-09 12:32:26.690
Enabled for exchange2: NASDAQ US stock data | 2022-09-09 12:32:26.690
Allow Support for Sierra Chart Data Feeds is enabled. | 2022-09-09 12:32:26.690
Current selected Data/Trading service: DTC - Sub Instance | 2022-09-09 12:32:26.690
Custom symbol settings values: enabled | 2022-09-09 12:32:26.690
Chart Update Interval: 1000 | 2022-09-09 12:32:26.690
Intraday Data Storage Time Unit: 0 | 2022-09-09 12:32:26.690
Time Zone: -07:00:00 (PST-08PDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2022-09-09 12:32:26.690
2022-09-09 19:32:26 Local computer time in UTC | 2022-09-09 12:32:26.690
2022-09-09 12:32:26 Local computer time in SC Time Zone | 2022-09-09 12:32:26.690
2022-09-09 18:39:01 Server time in UTC | 2022-09-09 12:32:26.690
Local computer UTC time and Server UTC time difference: 0 seconds. | 2022-09-09 12:32:26.690
Program path: Z:\Volumes\Sierra Chart\SierraChartInstance_2\ | 2022-09-09 12:32:26.690
Data Files path: Z:\Volumes\Sierra Chart\SierraChartInstance_2\Data\ | 2022-09-09 12:32:26.690
OS Version Number: 10.0 | 2022-09-09 12:32:26.690
Locale Setting: C | 2022-09-09 12:32:26.690
DLLs: SierraChartStudies_64.dll, UserContributedStudies_64.dll | 2022-09-09 12:32:26.691
Allowed protected custom studies: | 2022-09-09 12:32:26.691
Crash reporter started: true | 2022-09-09 12:32:26.691

META-NQTV 1 Min #5 | Reloading chart. | 2022-09-09 12:32:38.611
AMZN-NQTV 1 Min #6 | Reloading chart. | 2022-09-09 12:32:38.803
GOOGL-NQTV 1 Min #3 | Reloading chart. | 2022-09-09 12:32:39.197
TSLA-NQTV 1 Min #2 | Reloading chart. | 2022-09-09 12:32:39.212
MSFT-NQTV 1 Min #4 | Reloading chart. | 2022-09-09 12:32:39.333
AAPL-NQTV 1 Min #1 | Reloading chart. | 2022-09-09 12:32:39.539
Added historical Intraday data request for META-NQTV to the queue. | 2022-09-09 12:32:53.451
Intraday data recording state for symbol META-NQTV is set to download 'Pending'. | 2022-09-09 12:32:53.451
Triggering next historical data download in queue. | 2022-09-09 12:32:53.451
HD Request # 19 | Downloading Intraday chart data for META-NQTV to the file META-NQTV.scid. Service: nasdaq_exchange.data | 2022-09-09 12:32:53.451
Reloading all charts with filename: META-NQTV.scid | 2022-09-09 12:32:53.453
HD Request # 19 | Download start date-time: 2022-08-30 12:32:53.000000. File last date-time: 00:00:00.000000 | 2022-09-09 12:32:53.455
HD Request # 19 | Using server: ds25.sierracharts.com port 10150 | 2022-09-09 12:32:53.455
Socket (2) | Creating socket. | 2022-09-09 12:32:53.455
Socket (2) | New receive buffer size: 5242880 | 2022-09-09 12:32:53.456
Socket (2) | Connecting to IP: 38.65.8.115. | 2022-09-09 12:32:53.456
META-NQTV 1 Min #5 | Reloading chart. | 2022-09-09 12:32:53.610
META-NQTV 1 Min #5 | Currently no data in file to display. Will start historical data download and real-time updates. File: Z:\Volumes\Sierra Chart\SierraChartInstance_2\Data\META-NQTV.scid | 2022-09-09 12:32:53.625
HD Request # 19 | Setting DTC encoding to Binary VLS | 2022-09-09 12:32:53.633
HD Request # 19 | Sending historical data logon request message. | 2022-09-09 12:32:53.633
HD Request # 19 | Requesting Intraday data. Start date-time: 2022-08-30 12:32:53. Record interval: 0. Symbol: META-NQTV | 2022-09-09 12:32:54.157
HD Request # 19 | Decompressing data. | 2022-09-09 12:32:54.247
HD Request # 19 | Receiving Intraday data for META-NQTV starting at 2022-08-30 12:32:54.751000 | 2022-09-09 12:32:54.261
HD Request # 19 | Timestamp of first Intraday data file record written: 2022-08-30 12:32:54.751000. | 2022-09-09 12:32:55.011
Socket (2) | CloseSocket call. | 2022-09-09 12:33:04.653
Socket (2) | Shutdown started. Waiting for graceful close. | 2022-09-09 12:33:04.653
Historical data download thread signaled to stop. | 2022-09-09 12:33:04.654
HD Request # 19 | Received 478850 Intraday data records from 2022-08-30 12:32:54.751000 to 2022-09-09 12:32:55.918000 (10.0 days) and wrote 478850 records for META-NQTV | 2022-09-09 12:33:04.655
HD Request # 19 | Add time&sales data | Remembered last file record date-time: 2022-09-09 19:32:55.918000 | 2022-09-09 12:33:04.674
Added 7 Time and Sales records to Intraday data file for META-NQTV after download. | 2022-09-09 12:33:04.674
HD Request # 19 | Completion time: 11s. | 2022-09-09 12:33:04.677
HD Request # 19 | Intraday data download complete for META-NQTV. Unique request ID: 19 | 2022-09-09 12:33:04.677
Removing historical data download ID 19. | 2022-09-09 12:33:04.677
Real-time Intraday chart data file updates started for META-NQTV | 2022-09-09 12:33:04.677
Intraday chart data file opened for META-NQTV | 2022-09-09 12:33:04.677
HD Request # 19 | Enabling Intraday chart updating for symbol. | 2022-09-09 12:33:04.677

Triggering next historical data download in queue. | 2022-09-09 12:33:04.677
No download requests in the queue to start downloads for. | 2022-09-09 12:33:04.677
Socket (2) | Socket gracefully closed by remote side. | 2022-09-09 12:33:04.746
Socket (2) | Closed. | 2022-09-09 12:33:04.746
Opened cached Intraday file: Z:\Volumes\Sierra Chart\SierraChartInstance_2\Data\META-NQTV.scid. Thread ID: 1516 | 2022-09-09 12:33:06.566
[2022-09-09 22:36:18]
John - SC Support - Posts: 38678
There is not missing data, there is simply no trades that occurred within those times.

If you want to have everything line up exactly, then you need to set the option for Chart >> Chart Settings >> Bar Period >> Include Columns with No Data to Yes. Refer to the information here:
Chart Settings: Include Columns With No Data (Chart >> Chart Settings >> Bar Period >> Chart Bar Settings menu)
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2022-09-09 22:40:54]
Alex Q - Posts: 112
Thank you sir. Much appreciated!

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