Support Board
Date/Time: Mon, 17 Mar 2025 17:49:20 +0000
Post From: Missing Data/Bars
| [2022-09-09 19:40:29] |
| Alex Q - Posts: 112 |
|
I have a chart book that has 6 larger names: AAPL, TSLA, MSFT, GOOGL, AMZN, & META. They are all linked by bar period, session times, etc. I have noticed when scrolling that they began to run off from each other and the global cursor didn't line up. Upon digging I have discovered that META is missing data. I noticed that the 1m candles would sometimes skip several minutes at a time. To remedy this I have already tried to "delete all data and download". I have gone as far as deleting the .scid files in the data folder and trying to rebuild the symbol from scratch. However, each time I redownload the data I am left with the same problem. An example: 9/8/22 13:10:00 jumps to 13:12:00 missing the 11th minute of the hour 9/8/22 13:13:00 jumps to 13:16:00 9/8/22 13:35:00 jumps to 13:38:00 then to 13:46:00 Software version: 2425 64-bit | 2022-09-09 12:32:26.690 Primary Thread ID: 1432 | 2022-09-09 12:32:26.690 Usage end date: 2022-10-10 | 2022-09-09 12:32:26.690 Enabled for: Advanced Features 2. | 2022-09-09 12:32:26.690 Enabled for: Sierra Chart Historical Data Service. | 2022-09-09 12:32:26.690 Enabled for: Denali Real-Time Exchange Data Feed. | 2022-09-09 12:32:26.690 Enabled for: Delayed Denali Exchange Data Feed. | 2022-09-09 12:32:26.690 Enabled for exchange2: CME (Trading Account Required) | 2022-09-09 12:32:26.690 Enabled for exchange2: CBOT (Trading Account Required) | 2022-09-09 12:32:26.690 Enabled for exchange2: COMEX (Trading Account Required) | 2022-09-09 12:32:26.690 Enabled for exchange2: NYMEX (Trading Account Required) | 2022-09-09 12:32:26.690 Enabled for exchange2: CFE | 2022-09-09 12:32:26.690 Enabled for exchange2: fairx_exchange.data | 2022-09-09 12:32:26.690 Enabled for exchange2: NASDAQ US stock data | 2022-09-09 12:32:26.690 Allow Support for Sierra Chart Data Feeds is enabled. | 2022-09-09 12:32:26.690 Current selected Data/Trading service: DTC - Sub Instance | 2022-09-09 12:32:26.690 Custom symbol settings values: enabled | 2022-09-09 12:32:26.690 Chart Update Interval: 1000 | 2022-09-09 12:32:26.690 Intraday Data Storage Time Unit: 0 | 2022-09-09 12:32:26.690 Time Zone: -07:00:00 (PST-08PDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2022-09-09 12:32:26.690 2022-09-09 19:32:26 Local computer time in UTC | 2022-09-09 12:32:26.690 2022-09-09 12:32:26 Local computer time in SC Time Zone | 2022-09-09 12:32:26.690 2022-09-09 18:39:01 Server time in UTC | 2022-09-09 12:32:26.690 Local computer UTC time and Server UTC time difference: 0 seconds. | 2022-09-09 12:32:26.690 Program path: Z:\Volumes\Sierra Chart\SierraChartInstance_2\ | 2022-09-09 12:32:26.690 Data Files path: Z:\Volumes\Sierra Chart\SierraChartInstance_2\Data\ | 2022-09-09 12:32:26.690 OS Version Number: 10.0 | 2022-09-09 12:32:26.690 Locale Setting: C | 2022-09-09 12:32:26.690 DLLs: SierraChartStudies_64.dll, UserContributedStudies_64.dll | 2022-09-09 12:32:26.691 Allowed protected custom studies: | 2022-09-09 12:32:26.691 Crash reporter started: true | 2022-09-09 12:32:26.691 META-NQTV 1 Min #5 | Reloading chart. | 2022-09-09 12:32:38.611 AMZN-NQTV 1 Min #6 | Reloading chart. | 2022-09-09 12:32:38.803 GOOGL-NQTV 1 Min #3 | Reloading chart. | 2022-09-09 12:32:39.197 TSLA-NQTV 1 Min #2 | Reloading chart. | 2022-09-09 12:32:39.212 MSFT-NQTV 1 Min #4 | Reloading chart. | 2022-09-09 12:32:39.333 AAPL-NQTV 1 Min #1 | Reloading chart. | 2022-09-09 12:32:39.539 Added historical Intraday data request for META-NQTV to the queue. | 2022-09-09 12:32:53.451 Intraday data recording state for symbol META-NQTV is set to download 'Pending'. | 2022-09-09 12:32:53.451 Triggering next historical data download in queue. | 2022-09-09 12:32:53.451 HD Request # 19 | Downloading Intraday chart data for META-NQTV to the file META-NQTV.scid. Service: nasdaq_exchange.data | 2022-09-09 12:32:53.451 Reloading all charts with filename: META-NQTV.scid | 2022-09-09 12:32:53.453 HD Request # 19 | Download start date-time: 2022-08-30 12:32:53.000000. File last date-time: 00:00:00.000000 | 2022-09-09 12:32:53.455 HD Request # 19 | Using server: ds25.sierracharts.com port 10150 | 2022-09-09 12:32:53.455 Socket (2) | Creating socket. | 2022-09-09 12:32:53.455 Socket (2) | New receive buffer size: 5242880 | 2022-09-09 12:32:53.456 Socket (2) | Connecting to IP: 38.65.8.115. | 2022-09-09 12:32:53.456 META-NQTV 1 Min #5 | Reloading chart. | 2022-09-09 12:32:53.610 META-NQTV 1 Min #5 | Currently no data in file to display. Will start historical data download and real-time updates. File: Z:\Volumes\Sierra Chart\SierraChartInstance_2\Data\META-NQTV.scid | 2022-09-09 12:32:53.625 HD Request # 19 | Setting DTC encoding to Binary VLS | 2022-09-09 12:32:53.633 HD Request # 19 | Sending historical data logon request message. | 2022-09-09 12:32:53.633 HD Request # 19 | Requesting Intraday data. Start date-time: 2022-08-30 12:32:53. Record interval: 0. Symbol: META-NQTV | 2022-09-09 12:32:54.157 HD Request # 19 | Decompressing data. | 2022-09-09 12:32:54.247 HD Request # 19 | Receiving Intraday data for META-NQTV starting at 2022-08-30 12:32:54.751000 | 2022-09-09 12:32:54.261 HD Request # 19 | Timestamp of first Intraday data file record written: 2022-08-30 12:32:54.751000. | 2022-09-09 12:32:55.011 Socket (2) | CloseSocket call. | 2022-09-09 12:33:04.653 Socket (2) | Shutdown started. Waiting for graceful close. | 2022-09-09 12:33:04.653 Historical data download thread signaled to stop. | 2022-09-09 12:33:04.654 HD Request # 19 | Received 478850 Intraday data records from 2022-08-30 12:32:54.751000 to 2022-09-09 12:32:55.918000 (10.0 days) and wrote 478850 records for META-NQTV | 2022-09-09 12:33:04.655 HD Request # 19 | Add time&sales data | Remembered last file record date-time: 2022-09-09 19:32:55.918000 | 2022-09-09 12:33:04.674 Added 7 Time and Sales records to Intraday data file for META-NQTV after download. | 2022-09-09 12:33:04.674 HD Request # 19 | Completion time: 11s. | 2022-09-09 12:33:04.677 HD Request # 19 | Intraday data download complete for META-NQTV. Unique request ID: 19 | 2022-09-09 12:33:04.677 Removing historical data download ID 19. | 2022-09-09 12:33:04.677 Real-time Intraday chart data file updates started for META-NQTV | 2022-09-09 12:33:04.677 Intraday chart data file opened for META-NQTV | 2022-09-09 12:33:04.677 HD Request # 19 | Enabling Intraday chart updating for symbol. | 2022-09-09 12:33:04.677 Triggering next historical data download in queue. | 2022-09-09 12:33:04.677 No download requests in the queue to start downloads for. | 2022-09-09 12:33:04.677 Socket (2) | Socket gracefully closed by remote side. | 2022-09-09 12:33:04.746 Socket (2) | Closed. | 2022-09-09 12:33:04.746 Opened cached Intraday file: Z:\Volumes\Sierra Chart\SierraChartInstance_2\Data\META-NQTV.scid. Thread ID: 1516 | 2022-09-09 12:33:06.566 |