Support Board
Date/Time: Mon, 17 Mar 2025 11:27:02 +0000
Chart update interval
View Count: 411
| [2022-09-06 14:03:22] |
| User809555 - Posts: 11 |
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Hello! I've got an issue with the chart update interval. I'm using Denali Teton and I've put the interval on 100ms in global settings and 0ms in the chart settings which should be right to have a 100ms update of the chart but probably my actual interval is around 1000ms. I've already tried to put 100ms in chart settings too but with no luck. By the way the chart symbol is MNQ and I have multiple chart of MNQ all having the same update interval. I noticed this problem Friday or Monday and it affects both Sim and Live account. I've checked my pc stats too(mainly CPU usage and RAM) and while CPU usge is a bit high on 50% overall, 30% of which is used by SC, the RAM usage is ok at 25% overall, with less than 10% of it used by SC. Please help. |
| [2022-09-07 16:02:56] |
| Sierra_Chart Engineering - Posts: 18805 |
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You will need to reduce the number of charts open in each instance of Sierra Chart to decrease the update interval. Use sub instances of Sierra Chart to distribute the charts : Using DTC Server for Data and Trading in Another Sierra Chart Instance As a test, start with just one single chart and then see if the problem is resolved. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-09-07 16:03:16
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| [2022-09-09 07:23:44] |
| User809555 - Posts: 11 |
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Yeah! Opening just one chart already got the problem solved. I will try to implement the DTC server too, thanks.
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