Support Board
Date/Time: Mon, 17 Mar 2025 02:39:32 +0000
download failed error downloading historical intraday data for ESU2.cme. unknown request
View Count: 345
| [2022-09-06 09:14:02] |
| Niels Meulenbroek - Posts: 5 |
|
Dear Support, i have a download failed error downloading historical intraday data for ESU2.cme. unknown request. So I'm not getting any data from last Wednesday to Friday. Can you help me recover this data? And am I doing something wrong that causes this? |
 foutmelding.png / V - Attached On 2022-09-06 09:12:31 UTC - Size: 43.78 KB - 111 views kaart 5-9-2022 Sierra.png / V - Attached On 2022-09-06 09:12:35 UTC - Size: 181.65 KB - 94 views |
| [2022-09-06 10:02:23] |
| Sierra_Chart Engineering - Posts: 18801 |
|
This error is coming from Rithmic. You are set up to use the Denali Exchange Data Feed for market data instead of Rithmic but it is not actually being used because you need to connect to your live trading account to authorize the CME data. Refer to: Real-Time Exchange Data Feeds Available From Sierra Chart: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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