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Date/Time: Mon, 17 Mar 2025 11:05:43 +0000



Post From: download failed error downloading historical intraday data for ESU2.cme. unknown request

[2022-09-06 10:02:23]
Sierra_Chart Engineering - Posts: 18805
This error is coming from Rithmic. You are set up to use the Denali Exchange Data Feed for market data instead of Rithmic but it is not actually being used because you need to connect to your live trading account to authorize the CME data. Refer to:

Real-Time Exchange Data Feeds Available From Sierra Chart: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing