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Date/Time: Mon, 17 Mar 2025 12:12:49 +0000



Problems with drawings with copy config label to text

View Count: 949

[2022-08-31 20:22:42]
awakef - Posts: 72
Hi I have copy config label to text for extending rectangles for the rectangle have market profile as a name and is not working.
I set up already that option from global settings, tool config and nothing.
imagetest.png / V - Attached On 2022-08-31 20:20:55 UTC - Size: 654.07 KB - 114 views
[2022-08-31 22:10:27]
John - SC Support - Posts: 38678
We just tried this to ensure it is working properly and we did not have any issue.

The most likely reason that you are having an issue is that you do not have that particular configuration selected when you are drawing that extending rectangle.

The second most likely reason is that you set this up for an Extending Rectangle and you are drawing a regular rectangle, or vice versa.

If everything looks correct and it is still not working, then we would need an image of your Configuration window to see how it is setup.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2022-09-01 13:47:20]
awakef - Posts: 72
Im on sierra version 2335 that can be the problem?
[2022-09-01 17:10:28]
John - SC Support - Posts: 38678
No, it is definitely not a version related issue.

Did you look through the items we suggested? Can you get us an image of your configuration settings so we can see that everything is setup properly?
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2022-09-02 01:10:09]
awakef - Posts: 72
Here the general settings configuration
Attachment Deleted.
imagegeneral1.png / V - Attached On 2022-09-02 01:09:12 UTC - Size: 244.15 KB - 113 views
imagegeneral2.png / V - Attached On 2022-09-02 01:09:17 UTC - Size: 78.15 KB - 102 views
[2022-09-02 01:13:44]
awakef - Posts: 72
Here when I select the tool
imagetool1.png / V - Attached On 2022-09-02 01:12:03 UTC - Size: 398.8 KB - 105 views
imagetool2.png / V - Attached On 2022-09-02 01:12:07 UTC - Size: 487.71 KB - 104 views
imagetool3.png / V - Attached On 2022-09-02 01:13:28 UTC - Size: 176.21 KB - 101 views
[2022-09-02 01:14:34]
awakef - Posts: 72
Drawing properties after I draw it
imagetool4.png / V - Attached On 2022-09-02 01:13:56 UTC - Size: 343.63 KB - 110 views
[2022-09-02 17:58:08]
John - SC Support - Posts: 38678
Everything looks good in terms of the setup you should be using to get what you want. But what is interesting is that the Drawing Properties window is not showing the configuration name, which it should.

Please try the following:
- Draw the rectangle and then select the "Drawing Properties" for that rectangle. Select the button for TC1 in the upper right. Let us know if the configuration name shows up in the bottom for the Config Name.

Also try the following:
- Open the configuration (Tools >> Tool Config >> Market Profile) and without changing anything verify that the name is displayed in the Config Name field at the bottom.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2022-09-02 23:32:50]
awakef - Posts: 72
Yes the configuration name appears on the bottom.
imagemarket.png / V - Attached On 2022-09-02 23:32:15 UTC - Size: 209.66 KB - 107 views
[2022-09-06 14:10:10]
John - SC Support - Posts: 38678
Please uncheck the option for "Labels on Right" in the configuration and then try drawing the rectangle again. Let us know if the name is displayed on the left side of the rectangle.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2022-09-06 18:24:53]
awakef - Posts: 72
Nothing
imageScreenshot 2022-09-06 142430.png / V - Attached On 2022-09-06 18:24:39 UTC - Size: 446.3 KB - 109 views
Attachment Deleted.
[2022-09-07 15:03:48]
John - SC Support - Posts: 38678
Can you please attach your Sierra4.config file to this thread. The file is located in the main Sierra Chart installation folder (typically C:\SierraChart). Refer to the following information for how to attach a file:
https://www.sierrachart.com/index.php?page=PostingInformation.php#AttachFile
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2022-09-07 15:56:59]
awakef - Posts: 72
Here
Private File
[2022-09-08 00:33:04]
John - SC Support - Posts: 38678
Unfortunately, it works fine for us. The following link is an image showing two of the rectangles:
https://www.sierrachart.com/image.php?Image=1662597066612.png

Let us know when we could call in order to connect to your system and see if we can figure out what is occurring. Be sure to specify the time zone.

Also, check to make sure that the phone number you have on file with us is the number to call you. You can view your account information at the following link:
https://www.sierrachart.com/UserControlPanel.php?page=ManageAccountInfo
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2022-09-08 01:11:23]
awakef - Posts: 72
I let you know here or where?
[2022-09-08 15:52:03]
John - SC Support - Posts: 38678
Yes, just post here when we can call and we will respond.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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