Support Board
Date/Time: Mon, 17 Mar 2025 12:12:49 +0000
Problems with drawings with copy config label to text
View Count: 949
| [2022-08-31 20:22:42] |
| awakef - Posts: 72 |
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Hi I have copy config label to text for extending rectangles for the rectangle have market profile as a name and is not working. I set up already that option from global settings, tool config and nothing. |
| [2022-08-31 22:10:27] |
| John - SC Support - Posts: 38678 |
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We just tried this to ensure it is working properly and we did not have any issue. The most likely reason that you are having an issue is that you do not have that particular configuration selected when you are drawing that extending rectangle. The second most likely reason is that you set this up for an Extending Rectangle and you are drawing a regular rectangle, or vice versa. If everything looks correct and it is still not working, then we would need an image of your Configuration window to see how it is setup. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-09-01 13:47:20] |
| awakef - Posts: 72 |
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Im on sierra version 2335 that can be the problem?
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| [2022-09-01 17:10:28] |
| John - SC Support - Posts: 38678 |
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No, it is definitely not a version related issue. Did you look through the items we suggested? Can you get us an image of your configuration settings so we can see that everything is setup properly? For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-09-02 01:10:09] |
| awakef - Posts: 72 |
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Here the general settings configuration
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Attachment Deleted.  general1.png / V - Attached On 2022-09-02 01:09:12 UTC - Size: 244.15 KB - 113 views general2.png / V - Attached On 2022-09-02 01:09:17 UTC - Size: 78.15 KB - 102 views |
| [2022-09-02 01:13:44] |
| awakef - Posts: 72 |
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Here when I select the tool
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| [2022-09-02 01:14:34] |
| awakef - Posts: 72 |
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Drawing properties after I draw it
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| [2022-09-02 17:58:08] |
| John - SC Support - Posts: 38678 |
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Everything looks good in terms of the setup you should be using to get what you want. But what is interesting is that the Drawing Properties window is not showing the configuration name, which it should. Please try the following: - Draw the rectangle and then select the "Drawing Properties" for that rectangle. Select the button for TC1 in the upper right. Let us know if the configuration name shows up in the bottom for the Config Name. Also try the following: - Open the configuration (Tools >> Tool Config >> Market Profile) and without changing anything verify that the name is displayed in the Config Name field at the bottom. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-09-02 23:32:50] |
| awakef - Posts: 72 |
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Yes the configuration name appears on the bottom.
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| market.png / V - Attached On 2022-09-02 23:32:15 UTC - Size: 209.66 KB - 107 views |
| [2022-09-06 14:10:10] |
| John - SC Support - Posts: 38678 |
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Please uncheck the option for "Labels on Right" in the configuration and then try drawing the rectangle again. Let us know if the name is displayed on the left side of the rectangle.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-09-06 18:24:53] |
| awakef - Posts: 72 |
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Nothing
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| Screenshot 2022-09-06 142430.png / V - Attached On 2022-09-06 18:24:39 UTC - Size: 446.3 KB - 109 views Attachment Deleted. |
| [2022-09-07 15:03:48] |
| John - SC Support - Posts: 38678 |
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Can you please attach your Sierra4.config file to this thread. The file is located in the main Sierra Chart installation folder (typically C:\SierraChart). Refer to the following information for how to attach a file: https://www.sierrachart.com/index.php?page=PostingInformation.php#AttachFile For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-09-07 15:56:59] |
| awakef - Posts: 72 |
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Here
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Private File |
| [2022-09-08 00:33:04] |
| John - SC Support - Posts: 38678 |
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Unfortunately, it works fine for us. The following link is an image showing two of the rectangles: https://www.sierrachart.com/image.php?Image=1662597066612.png Let us know when we could call in order to connect to your system and see if we can figure out what is occurring. Be sure to specify the time zone. Also, check to make sure that the phone number you have on file with us is the number to call you. You can view your account information at the following link: https://www.sierrachart.com/UserControlPanel.php?page=ManageAccountInfo For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-09-08 01:11:23] |
| awakef - Posts: 72 |
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I let you know here or where?
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| [2022-09-08 15:52:03] |
| John - SC Support - Posts: 38678 |
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Yes, just post here when we can call and we will respond.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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