Support Board
Date/Time: Sat, 15 Mar 2025 16:00:36 +0000
Teton - Trade Dom P&L Column with a problem
View Count: 491
| [2022-07-27 14:28:03] |
| Rui S - Posts: 198 |
|
Hello Support, My apologies for taking your time but I have this problem and I can’t really figure out how to fix it. I have been in the process of changing my system from IB + Denali to Teton, which has been going well except for this problem. When I have an open position on NQ Futures, the P&L column shows wrong figures – 1 cent more (or less) in each level, depending if it is Profit or Loss. With more contracts, that 1 cent increases to 2, 3, etc. The Quote Board calculation shows the P&L also wrong and according with the P&L Column while the position is open. Once the position is closed, the P&L becomes correct in the Quote Board. With the very same chartbooks, it works normally with both IB+Denali and Trading Evaluator instances. I have made everything I could think of to try and resolve this problem by myself, with no success: - Updated version to latest release and also pre-release; - Downgraded to previous versions; - Deleted all logs and data; - Created brand new chartbooks; - Tried to setup Symbol Settings and also performed a reset ; - Installed an extra Instance of SC and created a new single chartbook just with one trading DOM – With Teton the problem remains; when I change Data/Trade Settings Service to IB+Denali or Trading Evaluator the problem is not there anymore. Please note this problem doesn’t happen with ES Futures. I don’t know what else to do to fix this problem. Please advise. Date Time Of Last Edit: 2022-07-27 14:31:37
|
 SC TETON - P&L with problem.jpg / V - Attached On 2022-07-27 14:26:46 UTC - Size: 432.52 KB - 124 views SC Trading Evaluator - P&L whitout problem.jpg / V - Attached On 2022-07-27 14:27:00 UTC - Size: 403.24 KB - 126 views |
| [2022-07-27 14:40:19] |
| |
|
Small profit/loss errors can be expected: When I have an open position on NQ Futures, the P&L column shows wrong figures – 1 cent more (or less) in each level, depending if it is Profit or Loss. With more contracts, that 1 cent increases to 2, 3, etc. The Quote Board calculation shows the P&L also wrong and according with the P&L Column while the position is open. Once the position is closed, the P&L becomes correct in the Quote Board. Trade Activity Log: Profit/Loss Calculation Rounding Error Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-07-27 14:56:57] |
| Rui S - Posts: 198 |
|
So there is really nothing I can do? Some kind of "reset" or so? What puzzles me is that I never had and still don't have this issue with both IB+Denali and Trading Evaluator instances. Thank you. |
| [2022-07-27 15:25:55] |
| |
|
It has to do with the larger native exchange prices used on the Teton order routing service which require the use of a price multiplier to normalize them. Can we fix this? Yes probably but it is not very easy. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-07-27 15:33:51
|
| [2022-07-27 16:24:01] |
| Rui S - Posts: 198 |
|
Thank for your reply. Meanwhile I was testing with several other symbols (MNQ, RTY, ES, MES, etc.) and all of them are normal. I can't believe that I am so unlucky that the only symbol that is giving me this issue is the only one that I actually trade. I am quite frustrated that I am just starting with Teton with the wrong foot, sorry. Please, don't give up on me. Please try and see if you can do anything to fix this issue... Date Time Of Last Edit: 2022-07-27 16:29:24
|
To post a message in this thread, you need to log in with your Sierra Chart account: