Support Board
Date/Time: Fri, 14 Mar 2025 22:29:04 +0000
Unable to use Sierra after renewal of service
View Count: 371
| [2022-07-07 17:08:08] |
| Herloa2021 - Posts: 3 |
|
I have recently purchased an additional 6 months of service. Unfortunately, I let my account expire before renewing. Here is the error that I am getting in Sierra Chart F.US.MNQU22 1 Min #3 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\F.US.MNQU22.scid | 2022-07-06 22:11:13.283 Connect to Data Feed | Service Package does not support this function or account is expired. Select 'Help >> Account Control Panel' for account management. | 2022-07-06 22:11:13.752 * Connect to Data Feed | Service Package does not support this function or account is expired. Select 'Help >> Account Control Panel' for account management. | 2022-07-06 22:11:13.790 * Connect to Data Feed | Service Package does not support this function or account is expired. Select 'Help >> Account Control Panel' for account management. | 2022-07-06 22:11:13.791 * Thanks in advance for your help resolving this issue Carmen |
| [2022-07-07 17:18:28] |
| |
|
This is resolved for your account.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: