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Date/Time: Fri, 14 Mar 2025 18:00:33 +0000



[Programming Help] - Connections to Teton/SC keep dropping randomly - Windows 10053 error

View Count: 572

[2022-06-24 06:05:15]
dk90 - Posts: 33
Hello. I am using Teton routing service with Dorman as my clearing broker. I also have SC installed in a VPS with a professional trade application hosting service in Chicago.

I've had connections been dropped randomly for the past month. I have read various posts on the board with SC users having same issues, namely windows 10053 error and connection being dropped unexpectedly.

The most likely cause suggested by SC is the windows firewall. My hosting service has tried this without any success. Their network division has checked several times and confirm that the issue lies outside their network and data center. This points to some ISP between the hosting service in Chicago and Teton/SC's server location.

Can you tell me the location of Sierra's Charts server that I'm connecting to? We want to locate my VPS close to your server to avoid this issue. Thanks.

FYI. Here is the log of one of the recent disconnections that happened today. I was disconnected a total of 5 times today.

Requesting current DateTime from Sierra Chart server. | 2022-06-23 09:28:31.175
Received Date-time from server. Delay adjusted UTC Date-time: 2022-06-23 16:28:31.667. Round-trip delay: 00:00:00.246 | 2022-06-23 09:28:31.669
Computer time to server time difference: 00:00:00.001 | 2022-06-23 09:28:31.669
Successfully set the system Date-time to: 2022-06-23 16:28:31.667 UTC. | 2022-06-23 09:28:31.669
DTC Client socket (1) | Socket gracefully closed by remote side. | 2022-06-23 09:31:12.019
DTC Client socket (1) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2022-06-23 09:31:12.020 *
DTC Client socket (1) | CloseSocket call. | 2022-06-23 09:31:12.020
Connection to the external service has been lost. | 2022-06-23 09:31:12.020
DTC Client socket (1) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2022-06-23 09:31:12.020
DTC Client socket (1) | Closed. | 2022-06-23 09:31:12.020
Teton CME Order Routing | Waiting for socket receive thread to end | 2022-06-23 09:31:12.034
DTC Client socket (0) | CloseSocket call. | 2022-06-23 09:31:12.034
Teton CME Order Routing | Disconnected. | 2022-06-23 09:31:12.035
Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2022-06-23 09:31:12.035

Teton CME Order Routing | Firm: Dorman | 2022-06-23 09:31:14.050
Teton CME Order Routing | Connecting to the server futurestrading2.sierracharts.com. Port 11091 | 2022-06-23 09:31:14.050
DTC Client socket (3) | Creating socket. Using TLS 1.2. | 2022-06-23 09:31:14.087
DTC Client socket (3) | New receive buffer size: 5242880 | 2022-06-23 09:31:14.087
DTC Client socket (3) | Connecting to IP: 208.185.224.129. | 2022-06-23 09:31:14.087
Teton CME Order Routing | Network connection to server complete. | 2022-06-23 09:31:14.093
Teton CME Order Routing | Starting socket receive thread. | 2022-06-23 09:31:14.094
Teton CME Order Routing | Sending encoding request to server: Binary VLS. Compression: none | 2022-06-23 09:31:14.094
Teton CME Order Routing | Setting DTC encoding to Binary VLS | 2022-06-23 09:31:14.112
Teton CME Order Routing | Sending logon request message. | 2022-06-23 09:31:14.112
Teton CME Order Routing | Received logon response. | 2022-06-23 09:31:14.591
Teton CME Order Routing | Server Name: SC DTC Server. Build=42447. | 2022-06-23 09:31:14.591
Teton CME Order Routing | Server protocol version: 8. Client protocol version: 8 | 2022-06-23 09:31:14.591
Teton CME Order Routing | Successfully connected. Connected to SC DTC Protocol server. Service=cme_ilink.trading|SymbolSettings=cme_ilink_live.trading. | 2022-06-23 09:31:14.591
Teton CME Order Routing | Trading is supported. | 2022-06-23 09:31:14.591
Teton CME Order Routing | Order cancel and replace is supported. | 2022-06-23 09:31:14.591
Teton CME Order Routing | OCO Orders supported. | 2022-06-23 09:31:14.591
Teton CME Order Routing | Bracket Orders supported. | 2022-06-23 09:31:14.591
Teton CME Order Routing | Connected to server complete. | 2022-06-23 09:31:14.591
Triggering next historical data download in queue. | 2022-06-23 09:31:14.592
Triggering next historical data download in queue. | 2022-06-23 09:31:14.592
Triggering next historical data download in queue. | 2022-06-23 09:31:14.592
Triggering next historical data download in queue. | 2022-06-23 09:31:14.592
Updated verified funded futures trading account ending date to: 2022-07-23 16:31:14 | 2022-06-23 09:31:14.592
Teton CME Order Routing | Performing query for most recent Order Activity Date-Time. | 2022-06-23 09:31:14.592
No download requests in the queue to start downloads for. | 2022-06-23 09:31:14.592
No download requests in the queue to start downloads for. | 2022-06-23 09:31:14.592
No download requests in the queue to start downloads for. | 2022-06-23 09:31:14.592
No download requests in the queue to start downloads for. | 2022-06-23 09:31:14.592
Teton CME Order Routing | Requesting historical order activity from server. Start date-time UTC: 2022-06-23 16:21:58.671502 | 2022-06-23 09:31:14.595
Updated verified funded futures trading account ending date to: 2022-07-23 16:31:14 | 2022-06-23 09:31:14.598
Teton CME Order Routing | Received final trade activity snapshot. Count=1. No data. TradeAccount=E3617 | 2022-06-23 09:31:14.611
DTC Client socket (2) | Socket gracefully closed by remote side. | 2022-06-23 09:31:23.025
DTC Client socket (2) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2022-06-23 09:31:23.025 *
DTC Client socket (2) | CloseSocket call. | 2022-06-23 09:31:23.025
SC Data - All Services | Waiting for socket receive thread to end | 2022-06-23 09:31:23.025
DTC Client socket (2) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2022-06-23 09:31:23.025
DTC Client socket (2) | Closed. | 2022-06-23 09:31:23.025
DTC Client socket (0) | CloseSocket call. | 2022-06-23 09:31:23.025
SC Data - All Services | Disconnected from the server. | 2022-06-23 09:31:23.026
SC Data - All Services | Data feed disconnected. Will reconnect in 2 seconds. | 2022-06-23 09:31:23.026
SC Data - All Services | Connecting to the server ds22.sierracharts.com. Port 443 | 2022-06-23 09:31:25.038
DTC Client socket (1) | Creating socket. | 2022-06-23 09:31:25.102
DTC Client socket (1) | New receive buffer size: 5242880 | 2022-06-23 09:31:25.102
DTC Client socket (1) | Connecting to IP: 208.185.224.129. | 2022-06-23 09:31:25.102
SC Data - All Services | Network connection to server complete. | 2022-06-23 09:31:25.115
SC Data - All Services | Starting socket receive thread. | 2022-06-23 09:31:25.115
SC Data - All Services | Sending encoding request to server: Binary VLS. Compression: standard | 2022-06-23 09:31:25.115
SC Data - All Services | Setting DTC encoding to Binary VLS | 2022-06-23 09:31:25.130
SC Data - All Services | Sending logon request message. | 2022-06-23 09:31:25.130
SC Data - All Services | Received logon response. | 2022-06-23 09:31:25.852
SC Data - All Services | Server Name: SC Realtime Server. | 2022-06-23 09:31:25.852
SC Data - All Services | Server protocol version: 8. Client protocol version: 8 | 2022-06-23 09:31:25.852
SC Data - All Services | Successfully connected. | 2022-06-23 09:31:25.852
SC Data - All Services | Trading is not supported. | 2022-06-23 09:31:25.852
Added historical Intraday data request for MESU22_FUT_CME to the queue. | 2022-06-23 09:31:25.853
Intraday data recording state for symbol MESU22_FUT_CME is set to download 'Pending'. | 2022-06-23 09:31:25.853
Triggering next historical data download in queue. | 2022-06-23 09:31:25.853
SC Data - All Services | Restarting real-time data updates for symbol: MESU22_FUT_CME -> MESU22 | 2022-06-23 09:31:25.853
HD Request # 2 | Downloading Intraday chart data for MESU22_FUT_CME to the file MESU22_FUT_CME.scid. Service: cme | 2022-06-23 09:31:25.853
HD Request # 2 | Download start date-time: 2022-06-23 09:30:49.000000. File last date-time: 2022-06-23 09:30:49.557006 | 2022-06-23 09:31:25.853
HD Request # 2 | Using server: ds21.sierracharts.com port 10149 | 2022-06-23 09:31:25.857
Socket (2) | Creating socket. | 2022-06-23 09:31:25.895
Socket (2) | New receive buffer size: 5242880 | 2022-06-23 09:31:25.895
Socket (2) | Connecting to IP: 216.1.90.129. | 2022-06-23 09:31:25.895
HD Request # 2 | Setting DTC encoding to Binary VLS | 2022-06-23 09:31:25.914
HD Request # 2 | Sending historical data logon request message. | 2022-06-23 09:31:25.914
SC Data - All Services | Received security definition for symbol MESU22_FUT_CME | 2022-06-23 09:31:25.971
HD Request # 2 | Requesting Intraday data. Start date-time: 2022-06-23 09:30:49. Record interval: 0. Symbol: MESU22 | 2022-06-23 09:31:26.411
HD Request # 2 | Decompressing data. | 2022-06-23 09:31:26.416
HD Request # 2 | Receiving Intraday data for MESU22_FUT_CME starting at 2022-06-23 09:30:49.045000 | 2022-06-23 09:31:26.417
Socket (2) | CloseSocket call. | 2022-06-23 09:31:26.418
Socket (2) | Shutdown started. Waiting for graceful close. | 2022-06-23 09:31:26.418
Historical data download thread signaled to stop. | 2022-06-23 09:31:26.418
HD Request # 2 | Timestamp of first Intraday data file record written: 2022-06-23 09:30:49.789000. | 2022-06-23 09:31:26.418
HD Request # 2 | Received 452 Intraday data records from 2022-06-23 09:30:49.045000 to 2022-06-23 09:31:24.866001 (35.8 seconds) and wrote 441 records for MESU22_FUT_CME | 2022-06-23 09:31:26.418
HD Request # 2 | Add time&sales data | Remembered last file record date-time: 2022-06-23 16:31:24.866001 | 2022-06-23 09:31:26.418
HD Request # 2 | Completion time: 1s. | 2022-06-23 09:31:26.418
HD Request # 2 | Intraday data download complete for MESU22_FUT_CME. Unique request ID: 2 | 2022-06-23 09:31:26.418
Removing historical data download ID 2. | 2022-06-23 09:31:26.418
Real-time Intraday chart data file updates started for MESU22_FUT_CME | 2022-06-23 09:31:26.418
Intraday chart data file opened for MESU22_FUT_CME | 2022-06-23 09:31:26.418
HD Request # 2 | Enabling Intraday chart updating for symbol. | 2022-06-23 09:31:26.418

Triggering next historical data download in queue. | 2022-06-23 09:31:26.418
No download requests in the queue to start downloads for. | 2022-06-23 09:31:26.418
Socket (2) | Socket gracefully closed by remote side. | 2022-06-23 09:31:26.423
Socket (2) | Closed. | 2022-06-23 09:31:26.423
Opened cached Intraday file: C:\SierraChart\Data\MESU22_FUT_CME.scid. Thread ID: 3008 | 2022-06-23 09:31:32.168
DTC Client socket (3) | Socket gracefully closed by remote side. | 2022-06-23 09:32:04.952
DTC Client socket (3) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2022-06-23 09:32:04.952 *
DTC Client socket (3) | CloseSocket call. | 2022-06-23 09:32:04.952
Connection to the external service has been lost. | 2022-06-23 09:32:04.952
DTC Client socket (3) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2022-06-23 09:32:04.953
DTC Client socket (3) | Closed. | 2022-06-23 09:32:04.953
Teton CME Order Routing | Waiting for socket receive thread to end | 2022-06-23 09:32:04.968
DTC Client socket (0) | CloseSocket call. | 2022-06-23 09:32:04.968
Teton CME Order Routing | Disconnected. | 2022-06-23 09:32:04.968
Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2022-06-23 09:32:04.968

Teton CME Order Routing | Firm: Dorman | 2022-06-23 09:32:06.971
Teton CME Order Routing | Connecting to the server futurestrading2.sierracharts.com. Port 11091 | 2022-06-23 09:32:06.971
DTC Client socket (3) | Creating socket. Using TLS 1.2. | 2022-06-23 09:32:06.972
DTC Client socket (3) | New receive buffer size: 5242880 | 2022-06-23 09:32:06.972
DTC Client socket (3) | Connecting to IP: 208.185.224.129. | 2022-06-23 09:32:06.972
Teton CME Order Routing | Network connection to server complete. | 2022-06-23 09:32:06.980
Teton CME Order Routing | Starting socket receive thread. | 2022-06-23 09:32:06.980
Teton CME Order Routing | Sending encoding request to server: Binary VLS. Compression: none | 2022-06-23 09:32:06.980
Teton CME Order Routing | Setting DTC encoding to Binary VLS | 2022-06-23 09:32:06.997
Teton CME Order Routing | Sending logon request message. | 2022-06-23 09:32:06.997
Teton CME Order Routing | Received logon response. | 2022-06-23 09:32:07.004
Teton CME Order Routing | Server Name: SC DTC Server. Build=42447. | 2022-06-23 09:32:07.004
Teton CME Order Routing | Server protocol version: 8. Client protocol version: 8 | 2022-06-23 09:32:07.004
Teton CME Order Routing | Successfully connected. Connected to SC DTC Protocol server. Service=cme_ilink.trading|SymbolSettings=cme_ilink_live.trading. | 2022-06-23 09:32:07.004
Teton CME Order Routing | Trading is supported. | 2022-06-23 09:32:07.004
Teton CME Order Routing | Order cancel and replace is supported. | 2022-06-23 09:32:07.004
Teton CME Order Routing | OCO Orders supported. | 2022-06-23 09:32:07.004
Teton CME Order Routing | Bracket Orders supported. | 2022-06-23 09:32:07.004
Teton CME Order Routing | Connected to server complete. | 2022-06-23 09:32:07.004
Triggering next historical data download in queue. | 2022-06-23 09:32:07.004
Triggering next historical data download in queue. | 2022-06-23 09:32:07.004
Triggering next historical data download in queue. | 2022-06-23 09:32:07.004
Triggering next historical data download in queue. | 2022-06-23 09:32:07.004
Updated verified funded futures trading account ending date to: 2022-07-23 16:32:07 | 2022-06-23 09:32:07.004
Teton CME Order Routing | Performing query for most recent Order Activity Date-Time. | 2022-06-23 09:32:07.004
No download requests in the queue to start downloads for. | 2022-06-23 09:32:07.004
No download requests in the queue to start downloads for. | 2022-06-23 09:32:07.004
No download requests in the queue to start downloads for. | 2022-06-23 09:32:07.004
No download requests in the queue to start downloads for. | 2022-06-23 09:32:07.004
Teton CME Order Routing | Requesting historical order activity from server. Start date-time UTC: 2022-06-23 16:21:58.671502 | 2022-06-23 09:32:07.006
Updated verified funded futures trading account ending date to: 2022-07-23 16:32:07 | 2022-06-23 09:32:07.010
Teton CME Order Routing | Received final trade activity snapshot. Count=1. No data. TradeAccount=E3617 | 2022-06-23 09:32:07.043
DTC Client socket (1) | Socket gracefully closed by remote side. | 2022-06-23 09:32:24.933
DTC Client socket (1) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2022-06-23 09:32:24.933 *
DTC Client socket (1) | CloseSocket call. | 2022-06-23 09:32:24.933
SC Data - All Services | Waiting for socket receive thread to end | 2022-06-23 09:32:24.933
DTC Client socket (1) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2022-06-23 09:32:24.933
DTC Client socket (1) | Closed. | 2022-06-23 09:32:24.933
DTC Client socket (0) | CloseSocket call. | 2022-06-23 09:32:24.933
SC Data - All Services | Disconnected from the server. | 2022-06-23 09:32:24.933
SC Data - All Services | Data feed disconnected. Will reconnect in 2 seconds. | 2022-06-23 09:32:24.933
SC Data - All Services | Connecting to the server ds21.sierracharts.com. Port 443 | 2022-06-23 09:32:26.924
DTC Client socket (1) | Creating socket. | 2022-06-23 09:32:26.925
DTC Client socket (1) | New receive buffer size: 5242880 | 2022-06-23 09:32:26.925
DTC Client socket (1) | Connecting to IP: 216.1.90.129. | 2022-06-23 09:32:26.925
SC Data - All Services | Network connection to server complete. | 2022-06-23 09:32:26.931
SC Data - All Services | Starting socket receive thread. | 2022-06-23 09:32:26.931
SC Data - All Services | Sending encoding request to server: Binary VLS. Compression: standard | 2022-06-23 09:32:26.931
SC Data - All Services | Setting DTC encoding to Binary VLS | 2022-06-23 09:32:26.963
SC Data - All Services | Sending logon request message. | 2022-06-23 09:32:26.963
SC Data - All Services | Received logon response. | 2022-06-23 09:32:27.716
SC Data - All Services | Server Name: SC Realtime Server. | 2022-06-23 09:32:27.716
SC Data - All Services | Server protocol version: 8. Client protocol version: 8 | 2022-06-23 09:32:27.716
SC Data - All Services | Successfully connected. | 2022-06-23 09:32:27.716
SC Data - All Services | Trading is not supported. | 2022-06-23 09:32:27.716
Added historical Intraday data request for MESU22_FUT_CME to the queue. | 2022-06-23 09:32:27.716
Intraday data recording state for symbol MESU22_FUT_CME is set to download 'Pending'. | 2022-06-23 09:32:27.716
Triggering next historical data download in queue. | 2022-06-23 09:32:27.716
SC Data - All Services | Restarting real-time data updates for symbol: MESU22_FUT_CME -> MESU22 | 2022-06-23 09:32:27.716
HD Request # 3 | Downloading Intraday chart data for MESU22_FUT_CME to the file MESU22_FUT_CME.scid. Service: cme | 2022-06-23 09:32:27.716
HD Request # 3 | Download start date-time: 2022-06-23 09:31:49.000000. File last date-time: 2022-06-23 09:31:49.693001 | 2022-06-23 09:32:27.716
HD Request # 3 | Using server: ds23.sierracharts.com port 10150 | 2022-06-23 09:32:27.720
Socket (4) | Creating socket. | 2022-06-23 09:32:27.721
Socket (4) | New receive buffer size: 5242880 | 2022-06-23 09:32:27.721
Socket (4) | Connecting to IP: 216.1.90.130. | 2022-06-23 09:32:27.721
HD Request # 3 | Setting DTC encoding to Binary VLS | 2022-06-23 09:32:27.753
HD Request # 3 | Sending historical data logon request message. | 2022-06-23 09:32:27.753
SC Data - All Services | Received security definition for symbol MESU22_FUT_CME | 2022-06-23 09:32:27.806
HD Request # 3 | Requesting Intraday data. Start date-time: 2022-06-23 09:31:49. Record interval: 0. Symbol: MESU22 | 2022-06-23 09:32:28.231
HD Request # 3 | Decompressing data. | 2022-06-23 09:32:28.241
HD Request # 3 | Receiving Intraday data for MESU22_FUT_CME starting at 2022-06-23 09:31:49.284000 | 2022-06-23 09:32:28.252
Socket (4) | CloseSocket call. | 2022-06-23 09:32:28.253
Socket (4) | Shutdown started. Waiting for graceful close. | 2022-06-23 09:32:28.253
Historical data download thread signaled to stop. | 2022-06-23 09:32:28.253
HD Request # 3 | Timestamp of first Intraday data file record written: 2022-06-23 09:31:49.717000. | 2022-06-23 09:32:28.253
HD Request # 3 | Received 1214 Intraday data records from 2022-06-23 09:31:49.284000 to 2022-06-23 09:32:24.521000 (35.2 seconds) and wrote 1191 records for MESU22_FUT_CME | 2022-06-23 09:32:28.253
HD Request # 3 | Add time&sales data | Remembered last file record date-time: 2022-06-23 16:32:24.521000 | 2022-06-23 09:32:28.253
Added 6 Time and Sales records to Intraday data file for MESU22_FUT_CME after download. | 2022-06-23 09:32:28.253
HD Request # 3 | Completion time: 1s. | 2022-06-23 09:32:28.253
HD Request # 3 | Intraday data download complete for MESU22_FUT_CME. Unique request ID: 3 | 2022-06-23 09:32:28.253
Removing historical data download ID 3. | 2022-06-23 09:32:28.253
Real-time Intraday chart data file updates started for MESU22_FUT_CME | 2022-06-23 09:32:28.253
Intraday chart data file opened for MESU22_FUT_CME | 2022-06-23 09:32:28.253
HD Request # 3 | Enabling Intraday chart updating for symbol. | 2022-06-23 09:32:28.253

Triggering next historical data download in queue. | 2022-06-23 09:32:28.253
No download requests in the queue to start downloads for. | 2022-06-23 09:32:28.253
Socket (4) | Socket gracefully closed by remote side. | 2022-06-23 09:32:28.258
Socket (4) | Closed. | 2022-06-23 09:32:28.258
Opened cached Intraday file: C:\SierraChart\Data\MESU22_FUT_CME.scid. Thread ID: 3008 | 2022-06-23 09:32:32.734
HTTPS connection ID:42 to www.sierrachart.com:443 for request ID:42 (2) | Creating socket. Using TLS 1.2. | 2022-06-23 09:32:42.595
HTTPS connection ID:42 to www.sierrachart.com:443 for request ID:42 (2) | New receive buffer size: 32768 | 2022-06-23 09:32:42.595
HTTPS connection ID:42 to www.sierrachart.com:443 for request ID:42 (2) | Connecting to IP: 95.216.233.104. | 2022-06-23 09:32:42.595
HTTPS connection ID:42 to www.sierrachart.com:443 for request ID:42 (2) | CloseSocket call. | 2022-06-23 09:32:43.637
HTTPS connection ID:42 to www.sierrachart.com:443 for request ID:42 (2) | Shutdown started. Waiting for graceful close. | 2022-06-23 09:32:43.637
HTTPS connection ID:42 to www.sierrachart.com:443 for request ID:42 (2) | Socket gracefully closed by remote side. | 2022-06-23 09:32:43.768
HTTPS connection ID:42 to www.sierrachart.com:443 for request ID:42 (2) | Closed. | 2022-06-23 09:32:43.768
HTTPS connection ID:43 to www.sierrachart.com:443 for request ID:43 (2) | Creating socket. Using TLS 1.2. | 2022-06-23 09:32:52.602
HTTPS connection ID:43 to www.sierrachart.com:443 for request ID:43 (2) | New receive buffer size: 32768 | 2022-06-23 09:32:52.602
HTTPS connection ID:43 to www.sierrachart.com:443 for request ID:43 (2) | Connecting to IP: 95.216.233.104. | 2022-06-23 09:32:52.602
HTTPS connection ID:43 to www.sierrachart.com:443 for request ID:43 (2) | CloseSocket call. | 2022-06-23 09:32:53.412
HTTPS connection ID:43 to www.sierrachart.com:443 for request ID:43 (2) | Shutdown started. Waiting for graceful close. | 2022-06-23 09:32:53.413
HTTPS connection ID:43 to www.sierrachart.com:443 for request ID:43 (2) | Socket gracefully closed by remote side. | 2022-06-23 09:32:53.536
HTTPS connection ID:43 to www.sierrachart.com:443 for request ID:43 (2) | Closed. | 2022-06-23 09:32:53.536
DTC Client socket (3) | Socket gracefully closed by remote side. | 2022-06-23 09:33:19.055
DTC Client socket (3) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2022-06-23 09:33:19.055 *
DTC Client socket (3) | CloseSocket call. | 2022-06-23 09:33:19.055
DTC Client socket (3) | Max send buffers used during socket life: 3 | 2022-06-23 09:33:19.055
DTC Client socket (3) | Max send buffer size during socket life: 235 | 2022-06-23 09:33:19.055
Connection to the external service has been lost. | 2022-06-23 09:33:19.055
DTC Client socket (3) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2022-06-23 09:33:19.056
DTC Client socket (3) | Closed. | 2022-06-23 09:33:19.056
Teton CME Order Routing | Waiting for socket receive thread to end | 2022-06-23 09:33:19.070
DTC Client socket (0) | CloseSocket call. | 2022-06-23 09:33:19.071
Teton CME Order Routing | Disconnected. | 2022-06-23 09:33:19.071
Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2022-06-23 09:33:19.071

Teton CME Order Routing | Firm: Dorman | 2022-06-23 09:33:21.076
Teton CME Order Routing | Connecting to the server futurestrading2.sierracharts.com. Port 11091 | 2022-06-23 09:33:21.076
DTC Client socket (3) | Creating socket. Using TLS 1.2. | 2022-06-23 09:33:21.077
DTC Client socket (3) | New receive buffer size: 5242880 | 2022-06-23 09:33:21.077
DTC Client socket (3) | Connecting to IP: 208.185.224.129. | 2022-06-23 09:33:21.077
Teton CME Order Routing | Network connection to server complete. | 2022-06-23 09:33:21.082
Teton CME Order Routing | Starting socket receive thread. | 2022-06-23 09:33:21.082
Teton CME Order Routing | Sending encoding request to server: Binary VLS. Compression: none | 2022-06-23 09:33:21.082
Teton CME Order Routing | Setting DTC encoding to Binary VLS | 2022-06-23 09:33:21.099
Teton CME Order Routing | Sending logon request message. | 2022-06-23 09:33:21.099
Teton CME Order Routing | Received logon response. | 2022-06-23 09:33:21.565
Teton CME Order Routing | Server Name: SC DTC Server. Build=42447. | 2022-06-23 09:33:21.565
Teton CME Order Routing | Server protocol version: 8. Client protocol version: 8 | 2022-06-23 09:33:21.565
Teton CME Order Routing | Successfully connected. Connected to SC DTC Protocol server. Service=cme_ilink.trading|SymbolSettings=cme_ilink_live.trading. | 2022-06-23 09:33:21.565
Teton CME Order Routing | Trading is supported. | 2022-06-23 09:33:21.565
Teton CME Order Routing | Order cancel and replace is supported. | 2022-06-23 09:33:21.565
Teton CME Order Routing | OCO Orders supported. | 2022-06-23 09:33:21.565
Teton CME Order Routing | Bracket Orders supported. | 2022-06-23 09:33:21.565
Teton CME Order Routing | Connected to server complete. | 2022-06-23 09:33:21.565
Triggering next historical data download in queue. | 2022-06-23 09:33:21.566
Triggering next historical data download in queue. | 2022-06-23 09:33:21.566
Triggering next historical data download in queue. | 2022-06-23 09:33:21.566
Triggering next historical data download in queue. | 2022-06-23 09:33:21.566
Updated verified funded futures trading account ending date to: 2022-07-23 16:33:21 | 2022-06-23 09:33:21.566
Teton CME Order Routing | Performing query for most recent Order Activity Date-Time. | 2022-06-23 09:33:21.566
No download requests in the queue to start downloads for. | 2022-06-23 09:33:21.566
No download requests in the queue to start downloads for. | 2022-06-23 09:33:21.566
No download requests in the queue to start downloads for. | 2022-06-23 09:33:21.566
No download requests in the queue to start downloads for. | 2022-06-23 09:33:21.566
Teton CME Order Routing | Requesting historical order activity from server. Start date-time UTC: 2022-06-23 16:32:44.984841 | 2022-06-23 09:33:21.568
Updated verified funded futures trading account ending date to: 2022-07-23 16:33:21 | 2022-06-23 09:33:21.572
Teton CME Order Routing | Received final trade activity snapshot. Count=1. No data. TradeAccount=E3617 | 2022-06-23 09:33:21.577
HTTPS connection ID:44 to www.sierrachart.com:443 for request ID:44 (2) | Creating socket. Using TLS 1.2. | 2022-06-23 09:33:32.641
HTTPS connection ID:44 to www.sierrachart.com:443 for request ID:44 (2) | New receive buffer size: 32768 | 2022-06-23 09:33:32.641
HTTPS connection ID:44 to www.sierrachart.com:443 for request ID:44 (2) | Connecting to IP: 95.216.233.104. | 2022-06-23 09:33:32.641
HTTPS connection ID:44 to www.sierrachart.com:443 for request ID:44 (2) | CloseSocket call. | 2022-06-23 09:33:33.473
HTTPS connection ID:44 to www.sierrachart.com:443 for request ID:44 (2) | Shutdown started. Waiting for graceful close. | 2022-06-23 09:33:33.473
HTTPS connection ID:44 to www.sierrachart.com:443 for request ID:44 (2) | Socket gracefully closed by remote side. | 2022-06-23 09:33:33.594
HTTPS connection ID:44 to www.sierrachart.com:443 for request ID:44 (2) | Closed. | 2022-06-23 09:33:33.594
HTTPS connection ID:45 to www.sierrachart.com:443 for request ID:45 (2) | Creating socket. Using TLS 1.2. | 2022-06-23 09:34:42.679
HTTPS connection ID:45 to www.sierrachart.com:443 for request ID:45 (2) | New receive buffer size: 32768 | 2022-06-23 09:34:42.680
HTTPS connection ID:45 to www.sierrachart.com:443 for request ID:45 (2) | Connecting to IP: 95.216.233.104. | 2022-06-23 09:34:42.680
HTTPS connection ID:45 to www.sierrachart.com:443 for request ID:45 (2) | CloseSocket call. | 2022-06-23 09:34:43.654
HTTPS connection ID:45 to www.sierrachart.com:443 for request ID:45 (2) | Shutdown started. Waiting for graceful close. | 2022-06-23 09:34:43.654
HTTPS connection ID:45 to www.sierrachart.com:443 for request ID:45 (2) | Socket gracefully closed by remote side. | 2022-06-23 09:34:43.785
HTTPS connection ID:45 to www.sierrachart.com:443 for request ID:45 (2) | Closed. | 2022-06-23 09:34:43.785
HTTPS connection ID:46 to www.sierrachart.com:443 for request ID:46 (2) | Creating socket. Using TLS 1.2. | 2022-06-23 09:34:52.671
HTTPS connection ID:46 to www.sierrachart.com:443 for request ID:46 (2) | New receive buffer size: 32768 | 2022-06-23 09:34:52.672
HTTPS connection ID:46 to www.sierrachart.com:443 for request ID:46 (2) | Connecting to IP: 95.216.233.104. | 2022-06-23 09:34:52.672
HTTPS connection ID:46 to www.sierrachart.com:443 for request ID:46 (2) | CloseSocket call. | 2022-06-23 09:34:53.468
HTTPS connection ID:46 to www.sierrachart.com:443 for request ID:46 (2) | Shutdown started. Waiting for graceful close. | 2022-06-23 09:34:53.468
HTTPS connection ID:46 to www.sierrachart.com:443 for request ID:46 (2) | Socket gracefully closed by remote side. | 2022-06-23 09:34:53.589
HTTPS connection ID:46 to www.sierrachart.com:443 for request ID:46 (2) | Closed. | 2022-06-23 09:34:53.589
HTTPS connection ID:47 to www.sierrachart.com:443 for request ID:47 (2) | Creating socket. Using TLS 1.2. | 2022-06-23 09:35:52.730
HTTPS connection ID:47 to www.sierrachart.com:443 for request ID:47 (2) | New receive buffer size: 32768 | 2022-06-23 09:35:52.730
HTTPS connection ID:47 to www.sierrachart.com:443 for request ID:47 (2) | Connecting to IP: 95.216.233.104. | 2022-06-23 09:35:52.730
HTTPS connection ID:47 to www.sierrachart.com:443 for request ID:47 (2) | CloseSocket call. | 2022-06-23 09:35:53.519
HTTPS connection ID:47 to www.sierrachart.com:443 for request ID:47 (2) | Shutdown started. Waiting for graceful close. | 2022-06-23 09:35:53.520
HTTPS connection ID:47 to www.sierrachart.com:443 for request ID:47 (2) | Socket gracefully closed by remote side. | 2022-06-23 09:35:53.642
HTTPS connection ID:47 to www.sierrachart.com:443 for request ID:47 (2) | Closed. | 2022-06-23 09:35:53.642
DTC Client socket (1) | Socket gracefully closed by remote side. | 2022-06-23 09:36:19.481
DTC Client socket (1) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2022-06-23 09:36:19.481 *
DTC Client socket (1) | CloseSocket call. | 2022-06-23 09:36:19.482
SC Data - All Services | Waiting for socket receive thread to end | 2022-06-23 09:36:19.482
DTC Client socket (1) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2022-06-23 09:36:19.482
DTC Client socket (1) | Closed. | 2022-06-23 09:36:19.482
DTC Client socket (0) | CloseSocket call. | 2022-06-23 09:36:19.482
SC Data - All Services | Disconnected from the server. | 2022-06-23 09:36:19.482
SC Data - All Services | Data feed disconnected. Will reconnect in 2 seconds. | 2022-06-23 09:36:19.482
SC Data - All Services | Connecting to the server ds26.sierracharts.com. Port 10048 | 2022-06-23 09:36:21.481
DTC Client socket (3) | Socket gracefully closed by remote side. | 2022-06-23 09:36:21.505
DTC Client socket (3) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2022-06-23 09:36:21.505 *
DTC Client socket (3) | CloseSocket call. | 2022-06-23 09:36:21.505
Connection to the external service has been lost. | 2022-06-23 09:36:21.505
DTC Client socket (3) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2022-06-23 09:36:21.506
DTC Client socket (3) | Closed. | 2022-06-23 09:36:21.506
Teton CME Order Routing | Waiting for socket receive thread to end | 2022-06-23 09:36:21.512
DTC Client socket (0) | CloseSocket call. | 2022-06-23 09:36:21.512
Teton CME Order Routing | Disconnected. | 2022-06-23 09:36:21.512
Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2022-06-23 09:36:21.512
DTC Client socket (1) | Creating socket. | 2022-06-23 09:36:21.519
DTC Client socket (1) | New receive buffer size: 5242880 | 2022-06-23 09:36:21.519
DTC Client socket (1) | Connecting to IP: 38.89.235.129. | 2022-06-23 09:36:21.519
SC Data - All Services | Network connection to server complete. | 2022-06-23 09:36:21.524
SC Data - All Services | Starting socket receive thread. | 2022-06-23 09:36:21.524
SC Data - All Services | Sending encoding request to server: Binary VLS. Compression: standard | 2022-06-23 09:36:21.524
SC Data - All Services | Setting DTC encoding to Binary VLS | 2022-06-23 09:36:21.552
SC Data - All Services | Sending logon request message. | 2022-06-23 09:36:21.552
SC Data - All Services | Received logon response. | 2022-06-23 09:36:22.303
SC Data - All Services | Server Name: SC Realtime Server. | 2022-06-23 09:36:22.303
SC Data - All Services | Server protocol version: 8. Client protocol version: 8 | 2022-06-23 09:36:22.303
SC Data - All Services | Successfully connected. | 2022-06-23 09:36:22.303
SC Data - All Services | Trading is not supported. | 2022-06-23 09:36:22.303
Added historical Intraday data request for MESU22_FUT_CME to the queue. | 2022-06-23 09:36:22.303
Intraday data recording state for symbol MESU22_FUT_CME is set to download 'Pending'. | 2022-06-23 09:36:22.303
Triggering next historical data download in queue. | 2022-06-23 09:36:22.303
SC Data - All Services | Restarting real-time data updates for symbol: MESU22_FUT_CME -> MESU22 | 2022-06-23 09:36:22.303
HD Request # 4 | Downloading Intraday chart data for MESU22_FUT_CME to the file MESU22_FUT_CME.scid. Service: cme | 2022-06-23 09:36:22.303
HD Request # 4 | Download start date-time: 2022-06-23 09:35:49.000000. File last date-time: 2022-06-23 09:35:49.624000 | 2022-06-23 09:36:22.303
HD Request # 4 | Using server: ds21.sierracharts.com port 10149 | 2022-06-23 09:36:22.310
Socket (3) | Creating socket. | 2022-06-23 09:36:22.310
Socket (3) | New receive buffer size: 5242880 | 2022-06-23 09:36:22.310
Socket (3) | Connecting to IP: 216.1.90.129. | 2022-06-23 09:36:22.310
HD Request # 4 | Setting DTC encoding to Binary VLS | 2022-06-23 09:36:22.328
HD Request # 4 | Sending historical data logon request message. | 2022-06-23 09:36:22.328
SC Data - All Services | Received security definition for symbol MESU22_FUT_CME | 2022-06-23 09:36:22.398
HD Request # 4 | Requesting Intraday data. Start date-time: 2022-06-23 09:35:49. Record interval: 0. Symbol: MESU22 | 2022-06-23 09:36:22.849
HD Request # 4 | Decompressing data. | 2022-06-23 09:36:22.856
HD Request # 4 | Receiving Intraday data for MESU22_FUT_CME starting at 2022-06-23 09:35:49.191000 | 2022-06-23 09:36:22.861
Socket (3) | CloseSocket call. | 2022-06-23 09:36:22.862
Socket (3) | Shutdown started. Waiting for graceful close. | 2022-06-23 09:36:22.862
Historical data download thread signaled to stop. | 2022-06-23 09:36:22.862
HD Request # 4 | Timestamp of first Intraday data file record written: 2022-06-23 09:35:49.677000. | 2022-06-23 09:36:22.862
HD Request # 4 | Received 1642 Intraday data records from 2022-06-23 09:35:49.191000 to 2022-06-23 09:36:18.876003 (29.7 seconds) and wrote 1638 records for MESU22_FUT_CME | 2022-06-23 09:36:22.863
HD Request # 4 | Completion time: 0s. | 2022-06-23 09:36:22.863
HD Request # 4 | Intraday data download complete for MESU22_FUT_CME. Unique request ID: 4 | 2022-06-23 09:36:22.863
Removing historical data download ID 4. | 2022-06-23 09:36:22.863
HD Request # 4 | Enabling Intraday chart updating for symbol. | 2022-06-23 09:36:22.863

Triggering next historical data download in queue. | 2022-06-23 09:36:22.863
Historical data for MESU22_FUT_CME is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2022-06-23 09:36:22.863
No download requests in the queue to start downloads for. | 2022-06-23 09:36:22.863
Socket (3) | Socket gracefully closed by remote side. | 2022-06-23 09:36:22.868
Socket (3) | Closed. | 2022-06-23 09:36:22.868

Teton CME Order Routing | Firm: Dorman | 2022-06-23 09:36:23.505
Teton CME Order Routing | Connecting to the server futurestrading2.sierracharts.com. Port 11091 | 2022-06-23 09:36:23.505
DTC Client socket (3) | Creating socket. Using TLS 1.2. | 2022-06-23 09:36:23.542
DTC Client socket (3) | New receive buffer size: 5242880 | 2022-06-23 09:36:23.542
DTC Client socket (3) | Connecting to IP: 208.185.224.129. | 2022-06-23 09:36:23.542
Teton CME Order Routing | Network connection to server complete. | 2022-06-23 09:36:23.549
Teton CME Order Routing | Starting socket receive thread. | 2022-06-23 09:36:23.549
Teton CME Order Routing | Sending encoding request to server: Binary VLS. Compression: none | 2022-06-23 09:36:23.549
Teton CME Order Routing | Setting DTC encoding to Binary VLS | 2022-06-23 09:36:23.566
Teton CME Order Routing | Sending logon request message. | 2022-06-23 09:36:23.566
Teton CME Order Routing | Received logon response. | 2022-06-23 09:36:24.044
Teton CME Order Routing | Server Name: SC DTC Server. Build=42447. | 2022-06-23 09:36:24.044
Teton CME Order Routing | Server protocol version: 8. Client protocol version: 8 | 2022-06-23 09:36:24.044
Teton CME Order Routing | Successfully connected. Connected to SC DTC Protocol server. Service=cme_ilink.trading|SymbolSettings=cme_ilink_live.trading. | 2022-06-23 09:36:24.044
Teton CME Order Routing | Trading is supported. | 2022-06-23 09:36:24.044
Teton CME Order Routing | Order cancel and replace is supported. | 2022-06-23 09:36:24.044
Teton CME Order Routing | OCO Orders supported. | 2022-06-23 09:36:24.044
Teton CME Order Routing | Bracket Orders supported. | 2022-06-23 09:36:24.044
Teton CME Order Routing | Connected to server complete. | 2022-06-23 09:36:24.044
Triggering next historical data download in queue. | 2022-06-23 09:36:24.044
Triggering next historical data download in queue. | 2022-06-23 09:36:24.044
Triggering next historical data download in queue. | 2022-06-23 09:36:24.044
Triggering next historical data download in queue. | 2022-06-23 09:36:24.044
Updated verified funded futures trading account ending date to: 2022-07-23 16:36:24 | 2022-06-23 09:36:24.044
Teton CME Order Routing | Performing query for most recent Order Activity Date-Time. | 2022-06-23 09:36:24.044
No download requests in the queue to start downloads for. | 2022-06-23 09:36:24.044
No download requests in the queue to start downloads for. | 2022-06-23 09:36:24.044
No download requests in the queue to start downloads for. | 2022-06-23 09:36:24.044
No download requests in the queue to start downloads for. | 2022-06-23 09:36:24.044
Teton CME Order Routing | Requesting historical order activity from server. Start date-time UTC: 2022-06-23 16:35:49.374388 | 2022-06-23 09:36:24.047
Updated verified funded futures trading account ending date to: 2022-07-23 16:36:24 | 2022-06-23 09:36:24.052
Teton CME Order Routing | Received final trade activity snapshot. Count=1. No data. TradeAccount=E3617 | 2022-06-23 09:36:24.070
HTTPS connection ID:48 to www.sierrachart.com:443 for request ID:48 (2) | Creating socket. Using TLS 1.2. | 2022-06-23 09:38:22.771
HTTPS connection ID:48 to www.sierrachart.com:443 for request ID:48 (2) | New receive buffer size: 32768 | 2022-06-23 09:38:22.771
HTTPS connection ID:48 to www.sierrachart.com:443 for request ID:48 (2) | Connecting to IP: 95.216.233.104. | 2022-06-23 09:38:22.771
HTTPS connection ID:48 to www.sierrachart.com:443 for request ID:48 (2) | CloseSocket call. | 2022-06-23 09:38:23.602
HTTPS connection ID:48 to www.sierrachart.com:443 for request ID:48 (2) | Shutdown started. Waiting for graceful close. | 2022-06-23 09:38:23.602
HTTPS connection ID:48 to www.sierrachart.com:443 for request ID:48 (2) | Socket gracefully closed by remote side. | 2022-06-23 09:38:23.725
HTTPS connection ID:48 to www.sierrachart.com:443 for request ID:48 (2) | Closed. | 2022-06-23 09:38:23.725
Saved Chartbook: Hedger.Cht. Time: 0.0067 seconds. | 2022-06-23 09:40:34.296
Program is exiting. | 2022-06-23 09:40:34.385
Teton CME Order Routing | Waiting for socket receive thread to end | 2022-06-23 09:40:34.386
DTC Client socket (3) | CloseSocket call. | 2022-06-23 09:40:34.386
SC Data - All Services | Waiting for socket receive thread to end | 2022-06-23 09:40:34.386
DTC Client socket (3) | Shutdown started. Waiting for graceful close. | 2022-06-23 09:40:34.386
DTC Client socket (1) | CloseSocket call. | 2022-06-23 09:40:34.386
SC Data - All Services | Disconnected from the server. | 2022-06-23 09:40:34.386
Teton CME Order Routing | Disconnected. | 2022-06-23 09:40:34.386
DTC Client socket (1) | Shutdown started. Waiting for graceful close. | 2022-06-23 09:40:34.387
DTC Client socket (3) | Socket gracefully closed by remote side. | 2022-06-23 09:40:34.391
DTC Client socket (3) | Closed. | 2022-06-23 09:40:34.391
UDPListener (0). Port 22904 | Closed. | 2022-06-23 09:40:34.400
WSACleanup called. | 2022-06-23 09:40:34.401
This is the last line for the message log because it is being deleted in ExitInstance. | 2022-06-23 09:40:34.496
[2022-06-28 10:42:41]
Sierra_Chart Engineering - Posts: 18784
No this is definitely not the case:
The most likely cause suggested by SC is the windows firewall.

A firewall will prevent a connection. Not cause random disconnections.

You are definitely losing the connection too many times in a day. There is a connectivity problem somewhere to cause so many disconnections with a low bandwidth connection like this.


Can you tell me the location of Sierra's Charts server that I'm connecting to? We want to locate my VPS close to your server to avoid this issue. Thanks.
It is located in the Aurora DC3 data center with Zayo as the ISP. We also have backup ISPs in CH1.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2022-06-28 10:43:08

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