Support Board
Date/Time: Fri, 14 Mar 2025 21:53:19 +0000
Post From: Connections to Teton/SC keep dropping randomly - Windows 10053 error
| [2022-06-28 10:42:41] |
| Sierra_Chart Engineering - Posts: 18785 |
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No this is definitely not the case: The most likely cause suggested by SC is the windows firewall.
A firewall will prevent a connection. Not cause random disconnections. You are definitely losing the connection too many times in a day. There is a connectivity problem somewhere to cause so many disconnections with a low bandwidth connection like this. Can you tell me the location of Sierra's Charts server that I'm connecting to? We want to locate my VPS close to your server to avoid this issue. Thanks. It is located in the Aurora DC3 data center with Zayo as the ISP. We also have backup ISPs in CH1.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-06-28 10:43:08
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