Support Board
Date/Time: Tue, 11 Mar 2025 17:43:28 +0000
Cancel a payment
View Count: 434
| [2022-05-01 17:51:14] |
| Corbin T Hicks - Posts: 1 |
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Hello. I am new to Sierrachart and have just signed up for service package 11 today thinking it would qualify as the start of the month but was mistaken. My apologies for that. I was wondering if I can get my payment cancelled on that until the real start of the month comes around where my set up auto renewal will go ahead and make that first payment of $46. Thank you.
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| [2022-05-01 22:24:12] |
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The only thing you have done is made two payments and you have a credit of 46 USD on your account. This has not yet been used to purchase any services. It is just a usable credit. Your current account, expires May 3 and it which time it will renew.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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