Login Page - Create Account

Support Board


Date/Time: Tue, 11 Mar 2025 18:07:25 +0000



Sierra Chart Second Instance Data Files Folder Keeps Resetting

View Count: 512

[2022-04-30 17:23:19]
PepeTrader - Posts: 12
In my 2nd instance of Sierra Chart, I set the path to my original instance of Sierra Chart:
General Settings -> Paths
- Data Files Folder (Action): F:\SierraChart\Data
- Always Use 'Data' Folder Within Main Folder: No

This works great. I can open my charts, and they don't need to re-download their data again, etc.

But once I restart the 2nd instance, it's back to:
- Data Files Folder (Action): F:\SierraChart\SierraChartInstance_2\Data
- Always Use 'Data' Folder Within Main Folder: Yes

Is there a way to make this so I don't have to manually change it every time I reload the 2nd instance?

Thanks!
Date Time Of Last Edit: 2022-04-30 17:24:26
[2022-05-01 07:35:09]
Sierra Chart Engineering - Posts: 104368
You absolutely cannot do what you are describing here. This is going to cause you corruption issues and problems . You already probably have a corruption issue:

In my 2nd instance of Sierra Chart, I set the path to my original instance of Sierra Chart:
General Settings -> Paths
- Data Files Folder (Action): F:\SierraChart\Data
- Always Use 'Data' Folder Within Main Folder: No

All of your chart data files at this point should be considered corrupt. And you need to re-download the data:

Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". You just need to do this once per symbol and not for each chart.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2022-05-01 07:35:56

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account