Support Board
Date/Time: Mon, 10 Mar 2025 22:52:43 +0000
Sim Trades taken now disappeared from Trade Log an Charts
View Count: 676
| [2022-04-15 11:39:24] |
| Michael Slater - Posts: 15 |
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Last 2 days I made 13 SIM trades on micro ES. When I made the trades and at the end of each day, the Show Order Fills were all showing on my charts. Also, when I ran the Trade Activity Report 1st thing this morning it showed 8 trades for Wednesday, and 10 trades for Thursday (I recorded these in my excel journal). When I run the Trade Activity Log now, it is only showing the 1st 3 trades made on Wednesday, and non for the rest of that day, or for Thursday. Settings are for 13 April => 16 April and [Sim] All Symbols, which will usually show me all trades. Did not make any live trades, and doublechecked reports. On chartbook charts, the Show Order Fills are showing for the 1st 3 trades Wednesday, but nothing showing for the rest of Wednesday or Thursday. For previous days in week, Trade Activity Log showing all Sim trades take, and charts are displaying the Show Order Fills correctly. Please advise how I get these missing trades to show n charts & log. Thank you |
| [2022-04-15 14:43:55] |
| John - SC Support - Posts: 38547 |
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Make sure all of the rest of the filters are set to show all the items - such as the "Accounts" should be set to show "All Accounts". Then check the box for Today for the date filter. That will ensure that it is using the most current date/time for the "To" date. Make sure you select the Apply button after any changes are made to update the information. Let us know if you are still missing information. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-04-15 15:38:46] |
| Michael Slater - Posts: 15 |
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Thanks John - set the Trade Activity Log settings for All Activity / All Internal Order IDs / [Sim] All Symbols / All Accounts / All Notes Today box ticked and hit Apply. Still showing only the 3 ES trades from Wednesday 13th. So 15 trades still not showing either in activity Log or charts |
| [2022-04-16 09:32:19] |
| Michael Slater - Posts: 15 |
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Just did an version reinstall to ensure I had the very latest version. Missing trades failed to re-appear. |
| [2022-04-18 20:36:16] |
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First update Sierra Chart to the current version following these instructions: Software Download: Fast Update Some recent versions had an issue with the filtering settings. Although this would only affect the entries added to the log in real time. Not immediately after you press Apply. Look only at the Trade Activity tab and set it to display "Fills". If there any missing fills, for particular days , then make sure you have the files in the /TradeActivityLogs subfolder for the particular date and account. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-04-18 20:36:46
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| [2022-04-19 07:57:29] |
| Michael Slater - Posts: 15 |
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Thanks - checked the logs and there is a log for the date in question, but looks very small in size compared to logs for days that trades still showing. I am running the most recent SC version 2383. Somehow or other, data for the 14th, and part of the 13th has been lost / removed / I've hit a button and deleted accidentally(though not sure how that would be possible??). Anyway, trades for Monday 18th are working both in terms of they are showing on the activity log, and Order Fill triangles are showing on charts. Thanks for trying to resolve - not vital as was SIM, but more an issue for you to be at least aware of. Thanks |
| [2022-04-19 10:02:40] |
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There are backup files of the trade activity logs in case the data was deleted. Look in the /Backups folder.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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