Support Board
Date/Time: Tue, 26 Nov 2024 06:52:26 +0000
connection problem with IB trade station.
View Count: 1536
| [2014-04-24 00:08:51] |
| irasna - Posts: 5 |
|
Dear Madam/Sir, I am having hard time to connect Sierra chart on second computer.Data provider is INTERACTIVE BROKERS. Message keeps on repeating itself asking whether would accept connection from IB. I am quite familiar with the working of both Sierra chart as well as IB. API settings & data provider settings in SC seem all right. Pl.help. Regards, |
| [2014-04-24 05:04:10] |
| |
|
Make sure you add a trusted IP address in Trader Workstation. Refer to the set up instructions here: https://www.sierrachart.com/index.php?l=doc/IB.php#SetupInstructions Select Global Settings >> Data/Trade Service Settings. Remove the Username and Password from the connection settings so there is not any attempt by Sierra Chart to automatically login which could affect the pop-up message about accepting the connection. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: