Support Board
Date/Time: Tue, 26 Nov 2024 09:27:51 +0000
Post From: connection problem with IB trade station.
| [2014-04-24 05:04:10] |
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Make sure you add a trusted IP address in Trader Workstation. Refer to the set up instructions here: https://www.sierrachart.com/index.php?l=doc/IB.php#SetupInstructions Select Global Settings >> Data/Trade Service Settings. Remove the Username and Password from the connection settings so there is not any attempt by Sierra Chart to automatically login which could affect the pop-up message about accepting the connection. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |