Support Board
Date/Time: Wed, 05 Feb 2025 16:59:07 +0000
No overnight data
View Count: 688
| [2022-03-15 12:18:16] |
| Ju17 - Posts: 39 |
|
Hello, i have no overnight data, the data start when sierra starts. in the past everything works perfect. What can i do to solve this problem ? Reading Internal Order ID file. | 2022-03-15 07:06:55.229 Reading Trade Orders file. | 2022-03-15 07:06:55.424 Reading Trade Positions file. | 2022-03-15 07:06:55.462 Reading Trade Account Data files. | 2022-03-15 07:06:55.484 UDPListener (1396). Port 22904 | Error binding to UDP port: 22904. Windows error code 10048: Normalerweise darf jede Socketadresse (Protokoll, Netzwerkadresse oder Anschluss) nur jeweils einmal verwendet werden. | 2022-03-15 07:06:55.536 Software version: 2353 64-bit | 2022-03-15 07:06:55.536 Primary Thread ID: 792 | 2022-03-15 07:06:55.536 Usage end date: 2022-09-01 | 2022-03-15 07:06:55.536 Enabled for: Advanced Features 2. | 2022-03-15 07:06:55.536 Enabled for: Sierra Chart Historical Data Service. | 2022-03-15 07:06:55.536 Enabled for: Denali Real-Time Exchange Data Feed. | 2022-03-15 07:06:55.536 Enabled for: Delayed Denali Exchange Data Feed. | 2022-03-15 07:06:55.536 Enabled for exchange2: CME | 2022-03-15 07:06:55.536 Enabled for exchange2: COMEX | 2022-03-15 07:06:55.536 Enabled for exchange2: NYMEX | 2022-03-15 07:06:55.536 Enabled for exchange2: fairx_exchange.data | 2022-03-15 07:06:55.536 Allow Support for Sierra Chart Data Feeds is enabled. | 2022-03-15 07:06:55.536 Current selected Data/Trading service: DTC - Sub Instance | 2022-03-15 07:06:55.536 Custom symbol settings values: enabled | 2022-03-15 07:06:55.536 Chart Update Interval: 1800 | 2022-03-15 07:06:55.536 Intraday Data Storage Time Unit: 0 | 2022-03-15 07:06:55.536 Time Zone: -05:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2022-03-15 07:06:55.536 2022-03-15 12:06:55 Local computer time in UTC | 2022-03-15 07:06:55.536 2022-03-15 07:06:55 Local computer time in SC Time Zone | 2022-03-15 07:06:55.536 2022-03-15 12:06:53 Server time in UTC | 2022-03-15 07:06:55.536 Local computer UTC time and Server UTC time difference: 0 seconds. | 2022-03-15 07:06:55.536 Program path: D:\Sierra Charts Apteros\SierraChartInstance_2\ | 2022-03-15 07:06:55.536 Data Files path: D:\Sierra Charts Apteros\SierraChartInstance_2\Data\ | 2022-03-15 07:06:55.536 OS Version Number: 10.0 | 2022-03-15 07:06:55.536 Locale Setting: C | 2022-03-15 07:06:55.536 DLLs: UserContributedStudies_64.dll | 2022-03-15 07:06:55.537 Allowed protected custom studies: | 2022-03-15 07:06:55.537 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2022-03-15 07:06:55.546 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2022-03-15 07:06:55.590 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2022-03-15 07:06:55.590 Received 5 login tokens. | 2022-03-15 07:06:55.694 Files to Open on Startup | Opening file: two instancetCLES.Cht | 2022-03-15 07:06:59.797 Loading DLL: D:\Sierra Charts Apteros\SierraChartInstance_2\Data\UserContributedStudies.dll (UserContributedStudies_64.dll). Handle: 7ffd0cd80000 | 2022-03-15 07:06:59.852 CLJ22 800 Volume #6 | Reloading chart. | 2022-03-15 07:06:59.986 CLJ22 #14 | Reloading chart. | 2022-03-15 07:07:00.377 ESM22 4000 Volume #1 | Reloading chart. | 2022-03-15 07:07:00.550 CLJ22 60 Min #7 | Reloading chart. | 2022-03-15 07:07:00.705 CLJ22 1 Day #9 | Reloading chart. | 2022-03-15 07:07:01.037 CLJ22 #8 | Reloading chart. | 2022-03-15 07:07:01.329 ESM22 #2 | Reloading chart. | 2022-03-15 07:07:01.419 ESM22 60 Min #4 | Reloading chart. | 2022-03-15 07:07:01.677 ESM22 1 Day #5 | Reloading chart. | 2022-03-15 07:07:01.827 ESM22 #17 | Reloading chart. | 2022-03-15 07:07:01.922 MESM22 3000 Volume #13 | Reloading chart. | 2022-03-15 07:07:02.033 GCJ22 500 Volume #3 | Reloading chart. | 2022-03-15 07:07:02.232 GCJ22 #11 | Reloading chart. | 2022-03-15 07:07:02.259 GCJ22 60 Min #12 | Reloading chart. | 2022-03-15 07:07:02.888 GCJ22 1 Day #15 | Reloading chart. | 2022-03-15 07:07:04.924 GCJ22 #10 | Reloading chart. | 2022-03-15 07:07:07.054 MESM22 3000 Volume #13 | StartDateTimeForLoadingOrderFills: 2022-02-28 10:50:35 | 2022-03-15 07:07:07.943 CLJ22 800 Volume #6 | Reloading chart. | 2022-03-15 07:07:08.633 Using symbol data fast lookup vector | 2022-03-15 07:07:08.704 Starting DelayedDownloadMonitoringTimer | 2022-03-15 07:07:08.719 Starting HDTimeoutTimer | 2022-03-15 07:07:08.719 Added historical Intraday data request for CLJ22 to the queue. | 2022-03-15 07:07:08.722 Intraday data recording state for symbol CLJ22 is set to download 'Pending'. | 2022-03-15 07:07:08.722 Triggering next historical data download in queue. | 2022-03-15 07:07:08.734 HD Request # 1 | Downloading Intraday chart data for CLJ22 to the file CLJ22.scid. Service: DTCSubInstance | 2022-03-15 07:07:08.740 HD Request # 1 | Download start date-time: 2022-03-14 10:50:34.000000. File last date-time: 2022-03-14 10:50:34.291000 | 2022-03-15 07:07:08.761 HD Request # 1 | Using server: 127.0.0.1 port 11098 | 2022-03-15 07:07:08.763 Socket (1) | Creating socket. | 2022-03-15 07:07:08.779 Socket (1) | New receive buffer size: 5242880 | 2022-03-15 07:07:08.779 ESM22 4000 Volume #1 | Reloading chart. | 2022-03-15 07:07:08.783 Socket (1) | Connecting to IP: 127.0.0.1. | 2022-03-15 07:07:08.783 Added historical Intraday data request for ESM22 to the queue. | 2022-03-15 07:07:08.796 Intraday data recording state for symbol ESM22 is set to download 'Pending'. | 2022-03-15 07:07:08.796 Triggering next historical data download in queue. | 2022-03-15 07:07:08.796 MESM22 3000 Volume #13 | Reloading chart. | 2022-03-15 07:07:08.880 GCJ22 500 Volume #3 | Reloading chart. | 2022-03-15 07:07:08.900 Added historical Intraday data request for GCJ22 to the queue. | 2022-03-15 07:07:08.972 Intraday data recording state for symbol GCJ22 is set to download 'Pending'. | 2022-03-15 07:07:08.972 Triggering next historical data download in queue. | 2022-03-15 07:07:08.972 Added historical Intraday data request for MESM22 to the queue. | 2022-03-15 07:07:09.092 Intraday data recording state for symbol MESM22 is set to download 'Pending'. | 2022-03-15 07:07:09.092 Triggering next historical data download in queue. | 2022-03-15 07:07:09.092 DTC - Sub Instance | Connecting to the server 127.0.0.1. Port 11099 | 2022-03-15 07:07:09.793 DTC Client socket (3) | Creating socket. | 2022-03-15 07:07:09.793 DTC Client socket (3) | New receive buffer size: 5242880 | 2022-03-15 07:07:09.793 DTC Client socket (3) | Connecting to IP: 127.0.0.1. | 2022-03-15 07:07:09.793 HD Request # 1 | Setting DTC encoding to Binary VLS | 2022-03-15 07:07:09.804 HD Request # 1 | Sending historical data logon request message. | 2022-03-15 07:07:09.804 HD Request # 1 | Requesting Intraday data. Start date-time: 2022-03-14 10:50:34. Record interval: 0. Symbol: CLJ22 | 2022-03-15 07:07:09.816 HD Request # 1 | Data is being downloaded from a remote source. Download will start when this is done. | 2022-03-15 07:07:09.848 DTC - Sub Instance | Network connection to server complete. | 2022-03-15 07:07:10.017 DTC - Sub Instance | Starting socket receive thread. | 2022-03-15 07:07:10.025 DTC - Sub Instance | Sending encoding request to server: Binary VLS. Compression: none | 2022-03-15 07:07:10.048 DTC - Sub Instance | Setting DTC encoding to Binary VLS | 2022-03-15 07:07:10.159 DTC - Sub Instance | Sending logon request message. | 2022-03-15 07:07:10.159 DTC - Sub Instance | Received logon response. | 2022-03-15 07:07:10.186 DTC - Sub Instance | Server Name: SC DTC Server. Build=40998M. | 2022-03-15 07:07:10.186 DTC - Sub Instance | Server protocol version: 8. Client protocol version: 8 | 2022-03-15 07:07:10.186 DTC - Sub Instance | Successfully connected. Connected to SC DTC Protocol server. Service=tradingevaluator.dtctrading|SymbolSettings=tradesimulation.dtctrading. | 2022-03-15 07:07:10.186 DTC - Sub Instance | Trading is supported. | 2022-03-15 07:07:10.186 DTC - Sub Instance | Order cancel and replace is supported. | 2022-03-15 07:07:10.186 DTC - Sub Instance | OCO Orders supported. | 2022-03-15 07:07:10.186 DTC - Sub Instance | Bracket Orders supported. | 2022-03-15 07:07:10.186 DTC - Sub Instance | Connected to server complete. | 2022-03-15 07:07:10.186 Triggering next historical data download in queue. | 2022-03-15 07:07:10.188 Triggering next historical data download in queue. | 2022-03-15 07:07:10.188 Triggering next historical data download in queue. | 2022-03-15 07:07:10.188 Triggering next historical data download in queue. | 2022-03-15 07:07:10.188 No download requests in the queue to start downloads for. | 2022-03-15 07:07:10.303 No download requests in the queue to start downloads for. | 2022-03-15 07:07:10.304 No download requests in the queue to start downloads for. | 2022-03-15 07:07:10.304 Using symbol data fast lookup vector | 2022-03-15 07:07:10.305 Trading Evaluator | Starting real-time market data updates for: ESM22. ID: 1 | 2022-03-15 07:07:10.320 Trading Evaluator | Requesting security definition data for: ESM22. ID: 1 | 2022-03-15 07:07:10.321 Trading Evaluator | Starting real-time market data updates for: CLK22. ID: 3 | 2022-03-15 07:07:10.413 Trading Evaluator | Requesting security definition data for: CLK22. ID: 3 | 2022-03-15 07:07:10.413 Trading Evaluator | Starting real-time market data updates for: CLJ22. ID: 2 | 2022-03-15 07:07:10.413 Trading Evaluator | Requesting security definition data for: CLJ22. ID: 2 | 2022-03-15 07:07:10.413 Trading Evaluator | Received security definition for symbol ESM22 | 2022-03-15 07:07:10.423 Trading Evaluator | Starting real-time market data updates for: MESM22. ID: 4 | 2022-03-15 07:07:10.458 Trading Evaluator | Requesting security definition data for: MESM22. ID: 4 | 2022-03-15 07:07:10.458 Trading Evaluator | Received security definition for symbol CLK22 | 2022-03-15 07:07:10.458 Trading Evaluator | Received security definition for symbol CLJ22 | 2022-03-15 07:07:10.458 Trading Evaluator | Starting real-time market data updates for: GCJ22. ID: 5 | 2022-03-15 07:07:10.462 Trading Evaluator | Requesting security definition data for: GCJ22. ID: 5 | 2022-03-15 07:07:10.462 Trading Evaluator | Received security definition for symbol MESM22 | 2022-03-15 07:07:10.538 Trading Evaluator | Received security definition for symbol GCJ22 | 2022-03-15 07:07:10.538 Trading Evaluator | Received security definition for symbol MESM22 | 2022-03-15 07:07:10.653 Trading Evaluator | Received security definition for symbol MESM22 | 2022-03-15 07:07:10.788 Socket (1) | CloseSocket call. | 2022-03-15 07:07:10.865 HD Request # 1 | Error downloading historical Intraday data for CLJ22. Historical data file not available for symbol. | 2022-03-15 07:07:10.868 Historical data download thread signaled to stop. | 2022-03-15 07:07:10.868 HD Request # 1 | Received 0 Intraday data records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds) and wrote 0 records for CLJ22 | 2022-03-15 07:07:10.868 HD Request # 1 | Add time&sales data | Remembered last file record date-time: 2022-03-14 15:50:34.291000 | 2022-03-15 07:07:10.869 HD Request # 1 | Completion time: 2s | 2022-03-15 07:07:10.869 HD Request # 1 | Intraday data download complete for CLJ22. Unique request ID: 1 | 2022-03-15 07:07:10.869 Removing historical data download ID 1. | 2022-03-15 07:07:10.869 Real-time Intraday chart data file updates started for CLJ22 | 2022-03-15 07:07:10.869 Intraday chart data file opened for CLJ22 | 2022-03-15 07:07:10.869 HD Request # 1 | Enabling Intraday chart updating for symbol. | 2022-03-15 07:07:10.869 Triggering next historical data download in queue. | 2022-03-15 07:07:10.885 Delaying start of download for ESM22 | 2022-03-15 07:07:10.885 Socket (1) | Shutdown started. Waiting for graceful close. | 2022-03-15 07:07:10.902 Socket (1) | Socket gracefully closed by remote side. | 2022-03-15 07:07:10.903 Socket (1) | Closed. | 2022-03-15 07:07:10.903 MESM22 3000 Volume #13 | StartDateTimeForLoadingOrderFills: 2022-02-28 10:50:35 | 2022-03-15 07:07:11.199 Opened cached Intraday file: D:\Sierra Charts Apteros\SierraChartInstance_2\Data\CLJ22.scid. Thread ID: 1296 | 2022-03-15 07:07:11.915 HD Request # 2 | Downloading Intraday chart data for ESM22 to the file ESM22.scid. Service: DTCSubInstance | 2022-03-15 07:07:15.901 HD Request # 2 | Download start date-time: 2022-03-14 10:50:35.000000. File last date-time: 2022-03-14 10:50:35.784000 | 2022-03-15 07:07:15.902 HD Request # 2 | Using server: 127.0.0.1 port 11098 | 2022-03-15 07:07:15.902 Socket (1) | Creating socket. | 2022-03-15 07:07:15.902 Socket (1) | New receive buffer size: 5242880 | 2022-03-15 07:07:15.902 Socket (1) | Connecting to IP: 127.0.0.1. | 2022-03-15 07:07:15.902 HD Request # 2 | Setting DTC encoding to Binary VLS | 2022-03-15 07:07:15.916 HD Request # 2 | Sending historical data logon request message. | 2022-03-15 07:07:15.916 HD Request # 2 | Requesting Intraday data. Start date-time: 2022-03-14 10:50:35. Record interval: 0. Symbol: ESM22 | 2022-03-15 07:07:15.918 HD Request # 2 | Data is being downloaded from a remote source. Download will start when this is done. | 2022-03-15 07:07:15.919 Socket (1) | CloseSocket call. | 2022-03-15 07:07:16.907 HD Request # 2 | Error downloading historical Intraday data for ESM22. Historical data file not available for symbol. | 2022-03-15 07:07:16.907 Historical data download thread signaled to stop. | 2022-03-15 07:07:16.907 HD Request # 2 | Received 0 Intraday data records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds) and wrote 0 records for ESM22 | 2022-03-15 07:07:16.907 Socket (1) | Shutdown started. Waiting for graceful close. | 2022-03-15 07:07:16.907 HD Request # 2 | Add time&sales data | Remembered last file record date-time: 2022-03-14 15:50:35.784000 | 2022-03-15 07:07:16.907 HD Request # 2 | Receiving Intraday data for ESM22 starting at 2022-03-15 07:07:10.341000 | 2022-03-15 07:07:16.907 Socket (1) | Socket gracefully closed by remote side. | 2022-03-15 07:07:16.908 Socket (1) | Closed. | 2022-03-15 07:07:16.908 Added 12 Time and Sales records to Intraday data file for ESM22 after download. | 2022-03-15 07:07:16.908 HD Request # 2 | Timestamp of first Intraday data file record written: 2022-03-15 07:07:10.341000 | 2022-03-15 07:07:16.908 HD Request # 2 | Completion time: 1s | 2022-03-15 07:07:16.908 HD Request # 2 | Intraday data download complete for ESM22. Unique request ID: 2 | 2022-03-15 07:07:16.908 Removing historical data download ID 2. | 2022-03-15 07:07:16.908 Real-time Intraday chart data file updates started for ESM22 | 2022-03-15 07:07:16.908 Intraday chart data file opened for ESM22 | 2022-03-15 07:07:16.908 HD Request # 2 | Enabling Intraday chart updating for symbol. | 2022-03-15 07:07:16.908 Triggering next historical data download in queue. | 2022-03-15 07:07:16.908 HD Request # 3 | Downloading Intraday chart data for GCJ22 to the file GCJ22.scid. Service: DTCSubInstance | 2022-03-15 07:07:16.909 HD Request # 3 | Download start date-time: 2022-03-14 10:50:30.000000. File last date-time: 2022-03-14 10:50:30.648000 | 2022-03-15 07:07:16.909 HD Request # 3 | Using server: 127.0.0.1 port 11098 | 2022-03-15 07:07:16.909 Socket (1) | Creating socket. | 2022-03-15 07:07:16.909 Socket (1) | New receive buffer size: 5242880 | 2022-03-15 07:07:16.909 Socket (1) | Connecting to IP: 127.0.0.1. | 2022-03-15 07:07:16.909 HD Request # 3 | Setting DTC encoding to Binary VLS | 2022-03-15 07:07:16.922 HD Request # 3 | Sending historical data logon request message. | 2022-03-15 07:07:16.922 HD Request # 3 | Requesting Intraday data. Start date-time: 2022-03-14 10:50:30. Record interval: 0. Symbol: GCJ22 | 2022-03-15 07:07:16.922 HD Request # 3 | Data is being downloaded from a remote source. Download will start when this is done. | 2022-03-15 07:07:16.924 Socket (1) | CloseSocket call. | 2022-03-15 07:07:17.936 HD Request # 3 | Error downloading historical Intraday data for GCJ22. Historical data file not available for symbol. | 2022-03-15 07:07:17.936 Historical data download thread signaled to stop. | 2022-03-15 07:07:17.936 HD Request # 3 | Received 0 Intraday data records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds) and wrote 0 records for GCJ22 | 2022-03-15 07:07:17.936 Socket (1) | Shutdown started. Waiting for graceful close. | 2022-03-15 07:07:17.936 HD Request # 3 | Add time&sales data | Remembered last file record date-time: 2022-03-14 15:50:30.648000 | 2022-03-15 07:07:17.936 HD Request # 3 | Receiving Intraday data for GCJ22 starting at 2022-03-15 07:07:11.387000 | 2022-03-15 07:07:17.936 Socket (1) | Socket gracefully closed by remote side. | 2022-03-15 07:07:17.937 Socket (1) | Closed. | 2022-03-15 07:07:17.937 Added 4 Time and Sales records to Intraday data file for GCJ22 after download. | 2022-03-15 07:07:17.937 HD Request # 3 | Timestamp of first Intraday data file record written: 2022-03-15 07:07:11.387000 | 2022-03-15 07:07:17.937 HD Request # 3 | Completion time: 1s | 2022-03-15 07:07:17.937 HD Request # 3 | Intraday data download complete for GCJ22. Unique request ID: 3 | 2022-03-15 07:07:17.937 Removing historical data download ID 3. | 2022-03-15 07:07:17.937 Real-time Intraday chart data file updates started for GCJ22 | 2022-03-15 07:07:17.937 Intraday chart data file opened for GCJ22 | 2022-03-15 07:07:17.937 HD Request # 3 | Enabling Intraday chart updating for symbol. | 2022-03-15 07:07:17.937 Triggering next historical data download in queue. | 2022-03-15 07:07:17.937 HD Request # 4 | Downloading Intraday chart data for MESM22 to the file MESM22.scid. Service: DTCSubInstance | 2022-03-15 07:07:17.938 HD Request # 4 | Download start date-time: 2022-03-14 10:50:35.000000. File last date-time: 2022-03-14 10:50:35.414000 | 2022-03-15 07:07:17.938 HD Request # 4 | Using server: 127.0.0.1 port 11098 | 2022-03-15 07:07:17.938 Socket (1) | Creating socket. | 2022-03-15 07:07:17.938 Socket (1) | New receive buffer size: 5242880 | 2022-03-15 07:07:17.938 Socket (1) | Connecting to IP: 127.0.0.1. | 2022-03-15 07:07:17.938 HD Request # 4 | Setting DTC encoding to Binary VLS | 2022-03-15 07:07:17.952 HD Request # 4 | Sending historical data logon request message. | 2022-03-15 07:07:17.952 HD Request # 4 | Requesting Intraday data. Start date-time: 2022-03-14 10:50:35. Record interval: 0. Symbol: MESM22 | 2022-03-15 07:07:17.953 HD Request # 4 | Data is being downloaded from a remote source. Download will start when this is done. | 2022-03-15 07:07:17.954 Socket (1) | CloseSocket call. | 2022-03-15 07:07:18.968 HD Request # 4 | Error downloading historical Intraday data for MESM22. Historical data file not available for symbol. | 2022-03-15 07:07:18.968 Historical data download thread signaled to stop. | 2022-03-15 07:07:18.968 Socket (1) | Shutdown started. Waiting for graceful close. | 2022-03-15 07:07:18.968 HD Request # 4 | Received 0 Intraday data records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds) and wrote 0 records for MESM22 | 2022-03-15 07:07:18.968 HD Request # 4 | Add time&sales data | Remembered last file record date-time: 2022-03-14 15:50:35.414000 | 2022-03-15 07:07:18.968 HD Request # 4 | Receiving Intraday data for MESM22 starting at 2022-03-15 07:07:11.104000 | 2022-03-15 07:07:18.968 Added 9 Time and Sales records to Intraday data file for MESM22 after download. | 2022-03-15 07:07:18.969 HD Request # 4 | Timestamp of first Intraday data file record written: 2022-03-15 07:07:11.104000 | 2022-03-15 07:07:18.969 Socket (1) | Socket gracefully closed by remote side. | 2022-03-15 07:07:18.969 Socket (1) | Closed. | 2022-03-15 07:07:18.969 HD Request # 4 | Completion time: 1s | 2022-03-15 07:07:18.970 HD Request # 4 | Intraday data download complete for MESM22. Unique request ID: 4 | 2022-03-15 07:07:18.970 Removing historical data download ID 4. | 2022-03-15 07:07:18.970 Real-time Intraday chart data file updates started for MESM22 | 2022-03-15 07:07:18.970 Intraday chart data file opened for MESM22 | 2022-03-15 07:07:18.970 HD Request # 4 | Enabling Intraday chart updating for symbol. | 2022-03-15 07:07:18.970 Triggering next historical data download in queue. | 2022-03-15 07:07:18.970 No download requests in the queue to start downloads for. | 2022-03-15 07:07:18.970 Opened cached Intraday file: D:\Sierra Charts Apteros\SierraChartInstance_2\Data\ESM22.scid. Thread ID: 1296 | 2022-03-15 07:07:22.025 Opened cached Intraday file: D:\Sierra Charts Apteros\SierraChartInstance_2\Data\MESM22.scid. Thread ID: 1296 | 2022-03-15 07:07:22.026 Opened cached Intraday file: D:\Sierra Charts Apteros\SierraChartInstance_2\Data\GCJ22.scid. Thread ID: 1296 | 2022-03-15 07:07:22.026 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Creating socket. Using TLS 1.2. | 2022-03-15 07:12:48.963 The message log has been sent to support. | 2022-03-15 07:12:48.963 * HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | New receive buffer size: 32768 | 2022-03-15 07:12:48.963 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Connecting to IP: 95.216.233.104. | 2022-03-15 07:12:48.963 Sending of the Message Log is completed. The response was saved to D:\Sierra Charts Apteros\SierraChartInstance_2\Data\MessageLogAnalysis.htm | 2022-03-15 07:12:49.431 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | CloseSocket call. | 2022-03-15 07:12:49.698 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2022-03-15 07:12:49.698 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2022-03-15 07:12:49.742 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Closed. | 2022-03-15 07:12:49.742 |
| [2022-03-15 12:48:55] |
| Ju17 - Posts: 39 |
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I have that problem only with denali and only in my sub instance.
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| [2022-03-15 14:11:01] |
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The data is not being downloaded from the right source. First we want you to update Sierra Chart to the latest prerelease: Software Download: Fast Update Follow the instructions here to update the Symbol Settings: Global Symbol Settings: Update Global Symbol Settings Disable the use of Custom Symbol Settings as well. Do both of the above in the sub instance. And then: Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". You just need to do this once per symbol and not for each chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-03-15 14:11:21
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| [2022-03-15 16:06:08] |
| Ju17 - Posts: 39 |
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Thank you very much. Sierra Charts is the best platform and your support is outstanding.
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