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Date/Time: Wed, 05 Feb 2025 19:59:05 +0000



Post From: No overnight data

[2022-03-15 14:11:01]
Sierra Chart Engineering - Posts: 104368
The data is not being downloaded from the right source.

First we want you to update Sierra Chart to the latest prerelease:

Software Download: Fast Update


Follow the instructions here to update the Symbol Settings:
Global Symbol Settings: Update Global Symbol Settings

Disable the use of Custom Symbol Settings as well.

Do both of the above in the sub instance.

And then:
Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". You just need to do this once per symbol and not for each chart.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2022-03-15 14:11:21