Support Board
Date/Time: Tue, 28 Oct 2025 13:13:17 +0000
Cant connect to Rithmic
View Count: 926
| [2022-03-11 17:40:11] |
| User529087 - Posts: 25 |
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Hi I need to connect to Rithmic but I'm unable to retrieve the server names so I can connect after the following the connection steps for Rithmic. I do have a funded verified account with AMP. Best regards |
| [2022-03-11 17:58:36] |
| John - SC Support - Posts: 42589 |
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Make sure that after you have selected Rithmic Direct - DTC for the Current Selected Service that you then select OK to close the Data/Trade Service Settings window, wait 1 minute then open the window again and then see if you have the list of servers. This is called out in step #9 of the Setup Instructions here: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges We have also heard that you may need to do this a few times in order to get the list. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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