Support Board
Date/Time: Thu, 06 Mar 2025 21:58:34 +0000
rithmic connection
View Count: 568
| [2022-02-16 11:34:41] |
| User479904 - Posts: 2 |
|
Hi,Last month I used rithmic connection given by earn2trade(chalange account) with no problems but now I'm having problems connecting to account rithmic given by tickticktrader(chalange account) . the software give me this messagelog : Software version: 2355 64-bit | 2022-02-16 11:17:04.497 Primary Thread ID: 3208 | 2022-02-16 11:17:04.497 Usage end date: 2022-03-18 | 2022-02-16 11:17:04.497 Enabled for: Advanced Features 2. | 2022-02-16 11:17:04.497 Enabled for: Sierra Chart Historical Data Service. | 2022-02-16 11:17:04.497 Enabled for: Delayed Denali Exchange Data Feed. | 2022-02-16 11:17:04.497 Allow Support for Sierra Chart Data Feeds is enabled. | 2022-02-16 11:17:04.497 Current selected Data/Trading service: Rithmic Direct - DTC | 2022-02-16 11:17:04.497 Custom symbol settings values: enabled | 2022-02-16 11:17:04.497 Chart Update Interval: 500 | 2022-02-16 11:17:04.497 Intraday Data Storage Time Unit: 0 | 2022-02-16 11:17:04.497 Time Zone: +00:00:00 (UTC+00) | 2022-02-16 11:17:04.497 2022-02-16 11:17:04 Local computer time in UTC | 2022-02-16 11:17:04.497 2022-02-16 11:17:04 Local computer time in SC Time Zone | 2022-02-16 11:17:04.497 2022-02-16 11:12:34 Server time in UTC | 2022-02-16 11:17:04.497 Local computer UTC time and Server UTC time difference: 0 seconds. | 2022-02-16 11:17:04.497 Program path: C:\SierraChart\ | 2022-02-16 11:17:04.497 Data Files path: C:\SierraChart\Data\ | 2022-02-16 11:17:04.497 OS Version Number: 10.0 | 2022-02-16 11:17:04.497 Locale Setting: C | 2022-02-16 11:17:04.497 DLLs: UserContributedStudies_64.dll | 2022-02-16 11:17:04.498 Allowed protected custom studies: | 2022-02-16 11:17:04.498 Rithmic Direct - DTC | Using server connection: Rithmic Paper Trading-Chicago Area-Non-Aggregated | 2022-02-16 11:21:00.341 Rithmic Direct - DTC | Connecting to the server rsc.rithmic.com. Port 50500 | 2022-02-16 11:21:00.342 DTC Client socket (1) | Creating socket. Using TLS 1.2. | 2022-02-16 11:21:00.342 DTC Client socket (1) | New receive buffer size: 5242880 | 2022-02-16 11:21:00.342 DTC Client socket (1) | Connecting to IP: 216.57.156.163. | 2022-02-16 11:21:00.342 Rithmic Direct - DTC | Network connection to server complete. | 2022-02-16 11:21:00.495 Rithmic Direct - DTC | Starting socket receive thread. | 2022-02-16 11:21:00.495 Rithmic Direct - DTC | Setting DTC encoding to Binary | 2022-02-16 11:21:00.496 Rithmic Direct - DTC | Sending logon request message. | 2022-02-16 11:21:00.496 Rithmic Direct - DTC | Received logon response. | 2022-02-16 11:21:00.991 Rithmic Direct - DTC | Server Name: . | 2022-02-16 11:21:00.991 Rithmic Direct - DTC | Server protocol version: 8. Client protocol version: 8 | 2022-02-16 11:21:00.991 Rithmic Direct - DTC | Logon error received from server: permission denied | 2022-02-16 11:21:00.991 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2022-02-16 11:21:00.991 Select 'File >> Disconnect' to prevent further connection attempts. | 2022-02-16 11:21:00.991 WSACleanup called. | 2022-02-16 11:21:01.003 Rithmic Direct - DTC | Waiting for socket receive thread to end | 2022-02-16 11:21:01.003 DTC Client socket (1) | CloseSocket call. | 2022-02-16 11:21:01.004 Rithmic Direct - DTC | Disconnected. | 2022-02-16 11:21:01.004 DTC Client socket (1) | Shutdown started. Waiting for graceful close. | 2022-02-16 11:21:01.004 Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2022-02-16 11:21:01.004 DTC Client socket (1) | Socket gracefully closed by remote side. | 2022-02-16 11:21:01.153 DTC Client socket (1) | Closed. | 2022-02-16 11:21:01.153 Rithmic Direct - DTC | Using server connection: Rithmic Paper Trading-Chicago Area-Non-Aggregated | 2022-02-16 11:21:04.998 Rithmic Direct - DTC | Connecting to the server rsc.rithmic.com. Port 50500 | 2022-02-16 11:21:04.999 DTC Client socket (1) | Creating socket. Using TLS 1.2. | 2022-02-16 11:21:05.000 DTC Client socket (1) | New receive buffer size: 5242880 | 2022-02-16 11:21:05.000 DTC Client socket (1) | Connecting to IP: 216.57.156.163. | 2022-02-16 11:21:05.000 Rithmic Direct - DTC | Network connection to server complete. | 2022-02-16 11:21:05.164 Rithmic Direct - DTC | Starting socket receive thread. | 2022-02-16 11:21:05.164 Rithmic Direct - DTC | Setting DTC encoding to Binary | 2022-02-16 11:21:05.165 Rithmic Direct - DTC | Sending logon request message. | 2022-02-16 11:21:05.165 Rithmic Direct - DTC | Received logon response. | 2022-02-16 11:21:05.647 Rithmic Direct - DTC | Server Name: . | 2022-02-16 11:21:05.647 Rithmic Direct - DTC | Server protocol version: 8. Client protocol version: 8 | 2022-02-16 11:21:05.647 Rithmic Direct - DTC | Logon error received from server: permission denied | 2022-02-16 11:21:05.647 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2022-02-16 11:21:05.647 Select 'File >> Disconnect' to prevent further connection attempts. | 2022-02-16 11:21:05.647 WSACleanup called. | 2022-02-16 11:21:05.661 Rithmic Direct - DTC | Waiting for socket receive thread to end | 2022-02-16 11:21:05.662 DTC Client socket (1) | CloseSocket call. | 2022-02-16 11:21:05.662 Rithmic Direct - DTC | Disconnected. | 2022-02-16 11:21:05.662 Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2022-02-16 11:21:05.662 DTC Client socket (1) | Shutdown started. Waiting for graceful close. | 2022-02-16 11:21:05.662 DTC Client socket (1) | Socket gracefully closed by remote side. | 2022-02-16 11:21:05.814 DTC Client socket (1) | Closed. | 2022-02-16 11:21:05.814 Rithmic Direct - DTC | Using server connection: Rithmic Paper Trading-Chicago Area-Non-Aggregated | 2022-02-16 11:21:09.662 Rithmic Direct - DTC | Connecting to the server rsc.rithmic.com. Port 50500 | 2022-02-16 11:21:09.664 DTC Client socket (1) | Creating socket. Using TLS 1.2. | 2022-02-16 11:21:09.665 DTC Client socket (1) | New receive buffer size: 5242880 | 2022-02-16 11:21:09.665 DTC Client socket (1) | Connecting to IP: 216.57.156.163. | 2022-02-16 11:21:09.665 Rithmic Direct - DTC | Network connection to server complete. | 2022-02-16 11:21:09.822 Rithmic Direct - DTC | Starting socket receive thread. | 2022-02-16 11:21:09.822 Rithmic Direct - DTC | Setting DTC encoding to Binary | 2022-02-16 11:21:09.823 Rithmic Direct - DTC | Sending logon request message. | 2022-02-16 11:21:09.823 Rithmic Direct - DTC | Received logon response. | 2022-02-16 11:21:10.303 Rithmic Direct - DTC | Server Name: . | 2022-02-16 11:21:10.303 Rithmic Direct - DTC | Server protocol version: 8. Client protocol version: 8 | 2022-02-16 11:21:10.303 Rithmic Direct - DTC | Logon error received from server: permission denied | 2022-02-16 11:21:10.303 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2022-02-16 11:21:10.303 Select 'File >> Disconnect' to prevent further connection attempts. | 2022-02-16 11:21:10.303 WSACleanup called. | 2022-02-16 11:21:10.305 Rithmic Direct - DTC | Waiting for socket receive thread to end | 2022-02-16 11:21:10.306 DTC Client socket (1) | CloseSocket call. | 2022-02-16 11:21:10.307 Rithmic Direct - DTC | Disconnected. | 2022-02-16 11:21:10.307 Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2022-02-16 11:21:10.307 DTC Client socket (1) | Shutdown started. Waiting for graceful close. | 2022-02-16 11:21:10.307 DTC Client socket (1) | Socket gracefully closed by remote side. | 2022-02-16 11:21:10.452 DTC Client socket (1) | Closed. | 2022-02-16 11:21:10.452 Rithmic Direct - DTC | Using server connection: Rithmic Paper Trading-Chicago Area-Non-Aggregated | 2022-02-16 11:21:14.305 Rithmic Direct - DTC | Connecting to the server rsc.rithmic.com. Port 50500 | 2022-02-16 11:21:14.307 DTC Client socket (1) | Creating socket. Using TLS 1.2. | 2022-02-16 11:21:14.308 DTC Client socket (1) | New receive buffer size: 5242880 | 2022-02-16 11:21:14.308 DTC Client socket (1) | Connecting to IP: 216.57.156.163. | 2022-02-16 11:21:14.308 Rithmic Direct - DTC | Network connection to server complete. | 2022-02-16 11:21:14.464 Rithmic Direct - DTC | Starting socket receive thread. | 2022-02-16 11:21:14.464 Rithmic Direct - DTC | Setting DTC encoding to Binary | 2022-02-16 11:21:14.464 Rithmic Direct - DTC | Sending logon request message. | 2022-02-16 11:21:14.464 Rithmic Direct - DTC | Received logon response. | 2022-02-16 11:21:14.957 Rithmic Direct - DTC | Server Name: . | 2022-02-16 11:21:14.957 Rithmic Direct - DTC | Server protocol version: 8. Client protocol version: 8 | 2022-02-16 11:21:14.957 Rithmic Direct - DTC | Logon error received from server: permission denied | 2022-02-16 11:21:14.957 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2022-02-16 11:21:14.957 Select 'File >> Disconnect' to prevent further connection attempts. | 2022-02-16 11:21:14.957 WSACleanup called. | 2022-02-16 11:21:14.966 Rithmic Direct - DTC | Waiting for socket receive thread to end | 2022-02-16 11:21:14.968 DTC Client socket (1) | CloseSocket call. | 2022-02-16 11:21:14.968 Rithmic Direct - DTC | Disconnected. | 2022-02-16 11:21:14.968 Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2022-02-16 11:21:14.968 DTC Client socket (1) | Shutdown started. Waiting for graceful close. | 2022-02-16 11:21:14.968 DTC Client socket (1) | Socket gracefully closed by remote side. | 2022-02-16 11:21:15.113 DTC Client socket (1) | Closed. | 2022-02-16 11:21:15.113 Rithmic Direct - DTC | Using server connection: Rithmic Paper Trading-Chicago Area-Non-Aggregated | 2022-02-16 11:21:18.977 Rithmic Direct - DTC | Connecting to the server rsc.rithmic.com. Port 50500 | 2022-02-16 11:21:18.979 DTC Client socket (1) | Creating socket. Using TLS 1.2. | 2022-02-16 11:21:18.980 DTC Client socket (1) | New receive buffer size: 5242880 | 2022-02-16 11:21:18.980 DTC Client socket (1) | Connecting to IP: 216.57.156.163. | 2022-02-16 11:21:18.980 Rithmic Direct - DTC | Network connection to server complete. | 2022-02-16 11:21:19.128 Rithmic Direct - DTC | Starting socket receive thread. | 2022-02-16 11:21:19.128 Rithmic Direct - DTC | Setting DTC encoding to Binary | 2022-02-16 11:21:19.128 Rithmic Direct - DTC | Sending logon request message. | 2022-02-16 11:21:19.128 Rithmic Direct - DTC | Received logon response. | 2022-02-16 11:21:19.586 Rithmic Direct - DTC | Server Name: . | 2022-02-16 11:21:19.586 Rithmic Direct - DTC | Server protocol version: 8. Client protocol version: 8 | 2022-02-16 11:21:19.586 Rithmic Direct - DTC | Logon error received from server: permission denied | 2022-02-16 11:21:19.586 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2022-02-16 11:21:19.586 Select 'File >> Disconnect' to prevent further connection attempts. | 2022-02-16 11:21:19.586 WSACleanup called. | 2022-02-16 11:21:19.588 Rithmic Direct - DTC | Waiting for socket receive thread to end | 2022-02-16 11:21:19.589 DTC Client socket (1) | CloseSocket call. | 2022-02-16 11:21:19.590 DTC Client socket (1) | Shutdown started. Waiting for graceful close. | 2022-02-16 11:21:19.590 Rithmic Direct - DTC | Disconnected. | 2022-02-16 11:21:19.590 Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2022-02-16 11:21:19.590 DTC Client socket (1) | Socket gracefully closed by remote side. | 2022-02-16 11:21:19.725 DTC Client socket (1) | Closed. | 2022-02-16 11:21:19.725 Rithmic Direct - DTC | Using server connection: Rithmic Paper Trading-Chicago Area-Non-Aggregated | 2022-02-16 11:21:23.600 Rithmic Direct - DTC | Connecting to the server rsc.rithmic.com. Port 50500 | 2022-02-16 11:21:23.602 DTC Client socket (1) | Creating socket. Using TLS 1.2. | 2022-02-16 11:21:23.603 DTC Client socket (1) | New receive buffer size: 5242880 | 2022-02-16 11:21:23.603 DTC Client socket (1) | Connecting to IP: 216.57.156.163. | 2022-02-16 11:21:23.603 Rithmic Direct - DTC | Network connection to server complete. | 2022-02-16 11:21:23.754 Rithmic Direct - DTC | Starting socket receive thread. | 2022-02-16 11:21:23.754 Rithmic Direct - DTC | Setting DTC encoding to Binary | 2022-02-16 11:21:23.755 Rithmic Direct - DTC | Sending logon request message. | 2022-02-16 11:21:23.755 Rithmic Direct - DTC | Received logon response. | 2022-02-16 11:21:24.213 Rithmic Direct - DTC | Server Name: . | 2022-02-16 11:21:24.213 Rithmic Direct - DTC | Server protocol version: 8. Client protocol version: 8 | 2022-02-16 11:21:24.213 Rithmic Direct - DTC | Logon error received from server: permission denied | 2022-02-16 11:21:24.213 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2022-02-16 11:21:24.213 Select 'File >> Disconnect' to prevent further connection attempts. | 2022-02-16 11:21:24.213 WSACleanup called. | 2022-02-16 11:21:24.225 Rithmic Direct - DTC | Waiting for socket receive thread to end | 2022-02-16 11:21:24.226 DTC Client socket (1) | CloseSocket call. | 2022-02-16 11:21:24.227 Rithmic Direct - DTC | Disconnected. | 2022-02-16 11:21:24.227 Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2022-02-16 11:21:24.227 DTC Client socket (1) | Shutdown started. Waiting for graceful close. | 2022-02-16 11:21:24.227 DTC Client socket (1) | Socket gracefully closed by remote side. | 2022-02-16 11:21:24.355 DTC Client socket (1) | Closed. | 2022-02-16 11:21:24.355 Rithmic Direct - DTC | Using server connection: Rithmic Paper Trading-Chicago Area-Non-Aggregated | 2022-02-16 11:21:28.231 Rithmic Direct - DTC | Connecting to the server rsc.rithmic.com. Port 50500 | 2022-02-16 11:21:28.233 DTC Client socket (1) | Creating socket. Using TLS 1.2. | 2022-02-16 11:21:28.234 DTC Client socket (1) | New receive buffer size: 5242880 | 2022-02-16 11:21:28.234 DTC Client socket (1) | Connecting to IP: 216.57.156.163. | 2022-02-16 11:21:28.234 Rithmic Direct - DTC | Network connection to server complete. | 2022-02-16 11:21:28.394 Rithmic Direct - DTC | Starting socket receive thread. | 2022-02-16 11:21:28.394 Rithmic Direct - DTC | Setting DTC encoding to Binary | 2022-02-16 11:21:28.394 Rithmic Direct - DTC | Sending logon request message. | 2022-02-16 11:21:28.394 Rithmic Direct - DTC | Received logon response. | 2022-02-16 11:21:28.874 Rithmic Direct - DTC | Server Name: . | 2022-02-16 11:21:28.874 Rithmic Direct - DTC | Server protocol version: 8. Client protocol version: 8 | 2022-02-16 11:21:28.874 Rithmic Direct - DTC | Logon error received from server: permission denied | 2022-02-16 11:21:28.874 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2022-02-16 11:21:28.874 Select 'File >> Disconnect' to prevent further connection attempts. | 2022-02-16 11:21:28.874 WSACleanup called. | 2022-02-16 11:21:28.888 Rithmic Direct - DTC | Waiting for socket receive thread to end | 2022-02-16 11:21:28.889 DTC Client socket (1) | CloseSocket call. | 2022-02-16 11:21:28.890 Rithmic Direct - DTC | Disconnected. | 2022-02-16 11:21:28.890 Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2022-02-16 11:21:28.890 DTC Client socket (1) | Shutdown started. Waiting for graceful close. | 2022-02-16 11:21:28.890 DTC Client socket (1) | Socket gracefully closed by remote side. | 2022-02-16 11:21:29.043 DTC Client socket (1) | Closed. | 2022-02-16 11:21:29.043 File >> Disconnect selected. | 2022-02-16 11:21:30.852 DTC Client socket (0) | CloseSocket call. | 2022-02-16 11:21:30.852 Rithmic Direct - DTC | Disconnected. | 2022-02-16 11:21:30.852 |
| [2022-02-16 11:59:12] |
| User479904 - Posts: 2 |
|
I upgrading to package 10 without activating denali data but I still have the same probleme Software version: 2355 64-bit | 2022-02-16 11:54:35.354 Primary Thread ID: 6008 | 2022-02-16 11:54:35.354 Usage end date: 2022-03-18 | 2022-02-16 11:54:35.354 Enabled for: Sierra Chart Historical Data Service. | 2022-02-16 11:54:35.354 Enabled for: Denali Real-Time Exchange Data Feed. | 2022-02-16 11:54:35.354 Enabled for: Delayed Denali Exchange Data Feed. | 2022-02-16 11:54:35.354 Enabled for exchange2: fairx_exchange.data | 2022-02-16 11:54:35.354 Allow Support for Sierra Chart Data Feeds is enabled. | 2022-02-16 11:54:35.354 Current selected Data/Trading service: Rithmic Direct - DTC | 2022-02-16 11:54:35.354 Custom symbol settings values: enabled | 2022-02-16 11:54:35.354 Chart Update Interval: 500 | 2022-02-16 11:54:35.354 Intraday Data Storage Time Unit: 0 | 2022-02-16 11:54:35.354 Time Zone: +00:00:00 (UTC+00) | 2022-02-16 11:54:35.354 2022-02-16 11:54:35 Local computer time in UTC | 2022-02-16 11:54:35.354 2022-02-16 11:54:35 Local computer time in SC Time Zone | 2022-02-16 11:54:35.354 2022-02-16 11:49:48 Server time in UTC | 2022-02-16 11:54:35.354 Local computer UTC time and Server UTC time difference: 1 seconds. | 2022-02-16 11:54:35.354 Program path: C:\SierraChart\ | 2022-02-16 11:54:35.354 Data Files path: C:\SierraChart\Data\ | 2022-02-16 11:54:35.354 OS Version Number: 10.0 | 2022-02-16 11:54:35.355 Locale Setting: C | 2022-02-16 11:54:35.355 DLLs: UserContributedStudies_64.dll | 2022-02-16 11:54:35.355 Allowed protected custom studies: | 2022-02-16 11:54:35.355 Rithmic Direct - DTC | Using server connection: Rithmic Paper Trading-Chicago Area-Aggregated | 2022-02-16 11:54:43.904 Rithmic Direct - DTC | Connecting to the server rsc.rithmic.com. Port 50500 | 2022-02-16 11:54:43.904 DTC Client socket (1) | Creating socket. Using TLS 1.2. | 2022-02-16 11:54:43.905 DTC Client socket (1) | New receive buffer size: 5242880 | 2022-02-16 11:54:43.905 DTC Client socket (1) | Connecting to IP: 216.57.156.163. | 2022-02-16 11:54:43.905 Rithmic Direct - DTC | Network connection to server complete. | 2022-02-16 11:54:44.055 Rithmic Direct - DTC | Starting socket receive thread. | 2022-02-16 11:54:44.055 Rithmic Direct - DTC | Setting DTC encoding to Binary | 2022-02-16 11:54:44.055 Rithmic Direct - DTC | Sending logon request message. | 2022-02-16 11:54:44.055 Rithmic Direct - DTC | Received logon response. | 2022-02-16 11:54:44.542 Rithmic Direct - DTC | Server Name: . | 2022-02-16 11:54:44.542 Rithmic Direct - DTC | Server protocol version: 8. Client protocol version: 8 | 2022-02-16 11:54:44.542 Rithmic Direct - DTC | Logon error received from server: permission denied | 2022-02-16 11:54:44.542 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2022-02-16 11:54:44.542 Select 'File >> Disconnect' to prevent further connection attempts. | 2022-02-16 11:54:44.542 WSACleanup called. | 2022-02-16 11:54:44.555 Rithmic Direct - DTC | Waiting for socket receive thread to end | 2022-02-16 11:54:44.556 DTC Client socket (1) | CloseSocket call. | 2022-02-16 11:54:44.557 DTC Client socket (1) | Shutdown started. Waiting for graceful close. | 2022-02-16 11:54:44.557 Rithmic Direct - DTC | Disconnected. | 2022-02-16 11:54:44.557 Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2022-02-16 11:54:44.557 DTC Client socket (1) | Socket gracefully closed by remote side. | 2022-02-16 11:54:44.698 DTC Client socket (1) | Closed. | 2022-02-16 11:54:44.698 Rithmic Direct - DTC | Using server connection: Rithmic Paper Trading-Chicago Area-Aggregated | 2022-02-16 11:54:48.560 Rithmic Direct - DTC | Connecting to the server rsc.rithmic.com. Port 50500 | 2022-02-16 11:54:48.562 DTC Client socket (2) | Creating socket. Using TLS 1.2. | 2022-02-16 11:54:48.563 DTC Client socket (2) | New receive buffer size: 5242880 | 2022-02-16 11:54:48.563 DTC Client socket (2) | Connecting to IP: 216.57.156.163. | 2022-02-16 11:54:48.563 Rithmic Direct - DTC | Network connection to server complete. | 2022-02-16 11:54:48.705 Rithmic Direct - DTC | Starting socket receive thread. | 2022-02-16 11:54:48.705 Rithmic Direct - DTC | Setting DTC encoding to Binary | 2022-02-16 11:54:48.705 Rithmic Direct - DTC | Sending logon request message. | 2022-02-16 11:54:48.705 Rithmic Direct - DTC | Received logon response. | 2022-02-16 11:54:49.153 Rithmic Direct - DTC | Server Name: . | 2022-02-16 11:54:49.153 Rithmic Direct - DTC | Server protocol version: 8. Client protocol version: 8 | 2022-02-16 11:54:49.153 Rithmic Direct - DTC | Logon error received from server: permission denied | 2022-02-16 11:54:49.153 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2022-02-16 11:54:49.153 Select 'File >> Disconnect' to prevent further connection attempts. | 2022-02-16 11:54:49.153 WSACleanup called. | 2022-02-16 11:54:49.163 Rithmic Direct - DTC | Waiting for socket receive thread to end | 2022-02-16 11:54:49.164 DTC Client socket (2) | CloseSocket call. | 2022-02-16 11:54:49.165 Rithmic Direct - DTC | Disconnected. | 2022-02-16 11:54:49.165 Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2022-02-16 11:54:49.165 DTC Client socket (2) | Shutdown started. Waiting for graceful close. | 2022-02-16 11:54:49.165 DTC Client socket (2) | Socket gracefully closed by remote side. | 2022-02-16 11:54:49.312 DTC Client socket (2) | Closed. | 2022-02-16 11:54:49.312 Rithmic Direct - DTC | Using server connection: Rithmic Paper Trading-Chicago Area-Aggregated | 2022-02-16 11:54:53.176 Rithmic Direct - DTC | Connecting to the server rsc.rithmic.com. Port 50500 | 2022-02-16 11:54:53.178 DTC Client socket (1) | Creating socket. Using TLS 1.2. | 2022-02-16 11:54:53.178 DTC Client socket (1) | New receive buffer size: 5242880 | 2022-02-16 11:54:53.179 DTC Client socket (1) | Connecting to IP: 216.57.156.163. | 2022-02-16 11:54:53.179 Rithmic Direct - DTC | Network connection to server complete. | 2022-02-16 11:54:53.334 Rithmic Direct - DTC | Starting socket receive thread. | 2022-02-16 11:54:53.334 Rithmic Direct - DTC | Setting DTC encoding to Binary | 2022-02-16 11:54:53.334 Rithmic Direct - DTC | Sending logon request message. | 2022-02-16 11:54:53.334 Rithmic Direct - DTC | Received logon response. | 2022-02-16 11:54:53.821 Rithmic Direct - DTC | Server Name: . | 2022-02-16 11:54:53.821 Rithmic Direct - DTC | Server protocol version: 8. Client protocol version: 8 | 2022-02-16 11:54:53.821 Rithmic Direct - DTC | Logon error received from server: permission denied | 2022-02-16 11:54:53.821 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2022-02-16 11:54:53.821 Select 'File >> Disconnect' to prevent further connection attempts. | 2022-02-16 11:54:53.822 WSACleanup called. | 2022-02-16 11:54:53.830 Rithmic Direct - DTC | Waiting for socket receive thread to end | 2022-02-16 11:54:53.831 DTC Client socket (1) | CloseSocket call. | 2022-02-16 11:54:53.832 Rithmic Direct - DTC | Disconnected. | 2022-02-16 11:54:53.832 Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2022-02-16 11:54:53.832 DTC Client socket (1) | Shutdown started. Waiting for graceful close. | 2022-02-16 11:54:53.832 DTC Client socket (1) | Socket gracefully closed by remote side. | 2022-02-16 11:54:53.972 DTC Client socket (1) | Closed. | 2022-02-16 11:54:53.972 Rithmic Direct - DTC | Using server connection: Rithmic Paper Trading-Chicago Area-Aggregated | 2022-02-16 11:54:57.828 Rithmic Direct - DTC | Connecting to the server rsc.rithmic.com. Port 50500 | 2022-02-16 11:54:57.830 DTC Client socket (1) | Creating socket. Using TLS 1.2. | 2022-02-16 11:54:57.831 DTC Client socket (1) | New receive buffer size: 5242880 | 2022-02-16 11:54:57.831 DTC Client socket (1) | Connecting to IP: 216.57.156.163. | 2022-02-16 11:54:57.831 Rithmic Direct - DTC | Network connection to server complete. | 2022-02-16 11:54:57.990 Rithmic Direct - DTC | Starting socket receive thread. | 2022-02-16 11:54:57.990 Rithmic Direct - DTC | Setting DTC encoding to Binary | 2022-02-16 11:54:57.990 Rithmic Direct - DTC | Sending logon request message. | 2022-02-16 11:54:57.990 Rithmic Direct - DTC | Received logon response. | 2022-02-16 11:54:58.435 Rithmic Direct - DTC | Server Name: . | 2022-02-16 11:54:58.435 Rithmic Direct - DTC | Server protocol version: 8. Client protocol version: 8 | 2022-02-16 11:54:58.435 Rithmic Direct - DTC | Logon error received from server: permission denied | 2022-02-16 11:54:58.435 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2022-02-16 11:54:58.435 Select 'File >> Disconnect' to prevent further connection attempts. | 2022-02-16 11:54:58.435 WSACleanup called. | 2022-02-16 11:54:58.438 Rithmic Direct - DTC | Waiting for socket receive thread to end | 2022-02-16 11:54:58.439 DTC Client socket (1) | CloseSocket call. | 2022-02-16 11:54:58.439 Rithmic Direct - DTC | Disconnected. | 2022-02-16 11:54:58.439 Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2022-02-16 11:54:58.439 DTC Client socket (1) | Shutdown started. Waiting for graceful close. | 2022-02-16 11:54:58.439 DTC Client socket (1) | Socket gracefully closed by remote side. | 2022-02-16 11:54:58.588 DTC Client socket (1) | Closed. | 2022-02-16 11:54:58.588 Rithmic Direct - DTC | Using server connection: Rithmic Paper Trading-Chicago Area-Aggregated | 2022-02-16 11:55:02.435 Rithmic Direct - DTC | Connecting to the server rsc.rithmic.com. Port 50500 | 2022-02-16 11:55:02.437 DTC Client socket (1) | Creating socket. Using TLS 1.2. | 2022-02-16 11:55:02.438 DTC Client socket (1) | New receive buffer size: 5242880 | 2022-02-16 11:55:02.438 DTC Client socket (1) | Connecting to IP: 216.57.156.163. | 2022-02-16 11:55:02.438 Rithmic Direct - DTC | Network connection to server complete. | 2022-02-16 11:55:02.594 Rithmic Direct - DTC | Starting socket receive thread. | 2022-02-16 11:55:02.594 Rithmic Direct - DTC | Setting DTC encoding to Binary | 2022-02-16 11:55:02.594 Rithmic Direct - DTC | Sending logon request message. | 2022-02-16 11:55:02.594 Rithmic Direct - DTC | Received logon response. | 2022-02-16 11:55:03.076 Rithmic Direct - DTC | Server Name: . | 2022-02-16 11:55:03.076 Rithmic Direct - DTC | Server protocol version: 8. Client protocol version: 8 | 2022-02-16 11:55:03.076 Rithmic Direct - DTC | Logon error received from server: permission denied | 2022-02-16 11:55:03.076 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2022-02-16 11:55:03.076 Select 'File >> Disconnect' to prevent further connection attempts. | 2022-02-16 11:55:03.076 WSACleanup called. | 2022-02-16 11:55:03.087 Rithmic Direct - DTC | Waiting for socket receive thread to end | 2022-02-16 11:55:03.088 DTC Client socket (1) | CloseSocket call. | 2022-02-16 11:55:03.088 DTC Client socket (1) | Shutdown started. Waiting for graceful close. | 2022-02-16 11:55:03.088 Rithmic Direct - DTC | Disconnected. | 2022-02-16 11:55:03.088 Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2022-02-16 11:55:03.088 DTC Client socket (1) | Socket gracefully closed by remote side. | 2022-02-16 11:55:03.230 DTC Client socket (1) | Closed. | 2022-02-16 11:55:03.230 Rithmic Direct - DTC | Using server connection: Rithmic Paper Trading-Chicago Area-Aggregated | 2022-02-16 11:55:07.103 Rithmic Direct - DTC | Connecting to the server rsc.rithmic.com. Port 50500 | 2022-02-16 11:55:07.105 DTC Client socket (1) | Creating socket. Using TLS 1.2. | 2022-02-16 11:55:07.106 DTC Client socket (1) | New receive buffer size: 5242880 | 2022-02-16 11:55:07.106 DTC Client socket (1) | Connecting to IP: 216.57.156.163. | 2022-02-16 11:55:07.106 Rithmic Direct - DTC | Network connection to server complete. | 2022-02-16 11:55:07.250 Rithmic Direct - DTC | Starting socket receive thread. | 2022-02-16 11:55:07.251 Rithmic Direct - DTC | Setting DTC encoding to Binary | 2022-02-16 11:55:07.251 Rithmic Direct - DTC | Sending logon request message. | 2022-02-16 11:55:07.251 Rithmic Direct - DTC | Received logon response. | 2022-02-16 11:55:07.703 Rithmic Direct - DTC | Server Name: . | 2022-02-16 11:55:07.703 Rithmic Direct - DTC | Server protocol version: 8. Client protocol version: 8 | 2022-02-16 11:55:07.703 Rithmic Direct - DTC | Logon error received from server: permission denied | 2022-02-16 11:55:07.703 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2022-02-16 11:55:07.703 Select 'File >> Disconnect' to prevent further connection attempts. | 2022-02-16 11:55:07.703 WSACleanup called. | 2022-02-16 11:55:07.712 Rithmic Direct - DTC | Waiting for socket receive thread to end | 2022-02-16 11:55:07.713 DTC Client socket (1) | CloseSocket call. | 2022-02-16 11:55:07.714 Rithmic Direct - DTC | Disconnected. | 2022-02-16 11:55:07.714 Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2022-02-16 11:55:07.714 DTC Client socket (1) | Shutdown started. Waiting for graceful close. | 2022-02-16 11:55:07.714 DTC Client socket (1) | Socket gracefully closed by remote side. | 2022-02-16 11:55:07.877 DTC Client socket (1) | Closed. | 2022-02-16 11:55:07.878 Rithmic Direct - DTC | Using server connection: Rithmic Paper Trading-Chicago Area-Aggregated | 2022-02-16 11:55:11.708 Rithmic Direct - DTC | Connecting to the server rsc.rithmic.com. Port 50500 | 2022-02-16 11:55:11.711 DTC Client socket (1) | Creating socket. Using TLS 1.2. | 2022-02-16 11:55:11.711 DTC Client socket (1) | New receive buffer size: 5242880 | 2022-02-16 11:55:11.712 DTC Client socket (1) | Connecting to IP: 216.57.156.163. | 2022-02-16 11:55:11.712 Rithmic Direct - DTC | Network connection to server complete. | 2022-02-16 11:55:11.869 Rithmic Direct - DTC | Starting socket receive thread. | 2022-02-16 11:55:11.869 Rithmic Direct - DTC | Setting DTC encoding to Binary | 2022-02-16 11:55:11.870 Rithmic Direct - DTC | Sending logon request message. | 2022-02-16 11:55:11.870 Rithmic Direct - DTC | Received logon response. | 2022-02-16 11:55:12.346 Rithmic Direct - DTC | Server Name: . | 2022-02-16 11:55:12.346 Rithmic Direct - DTC | Server protocol version: 8. Client protocol version: 8 | 2022-02-16 11:55:12.346 Rithmic Direct - DTC | Logon error received from server: permission denied | 2022-02-16 11:55:12.346 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2022-02-16 11:55:12.346 Select 'File >> Disconnect' to prevent further connection attempts. | 2022-02-16 11:55:12.346 WSACleanup called. | 2022-02-16 11:55:12.358 Rithmic Direct - DTC | Waiting for socket receive thread to end | 2022-02-16 11:55:12.359 DTC Client socket (1) | CloseSocket call. | 2022-02-16 11:55:12.360 DTC Client socket (1) | Shutdown started. Waiting for graceful close. | 2022-02-16 11:55:12.360 Rithmic Direct - DTC | Disconnected. | 2022-02-16 11:55:12.360 Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2022-02-16 11:55:12.360 DTC Client socket (1) | Socket gracefully closed by remote side. | 2022-02-16 11:55:12.506 DTC Client socket (1) | Closed. | 2022-02-16 11:55:12.506 Rithmic Direct - DTC | Using server connection: Rithmic Paper Trading-Chicago Area-Aggregated | 2022-02-16 11:55:16.359 Rithmic Direct - DTC | Connecting to the server rsc.rithmic.com. Port 50500 | 2022-02-16 11:55:16.361 DTC Client socket (1) | Creating socket. Using TLS 1.2. | 2022-02-16 11:55:16.371 DTC Client socket (1) | New receive buffer size: 5242880 | 2022-02-16 11:55:16.371 DTC Client socket (1) | Connecting to IP: 216.57.156.163. | 2022-02-16 11:55:16.371 Rithmic Direct - DTC | Network connection to server complete. | 2022-02-16 11:55:16.537 Rithmic Direct - DTC | Starting socket receive thread. | 2022-02-16 11:55:16.537 Rithmic Direct - DTC | Setting DTC encoding to Binary | 2022-02-16 11:55:16.538 Rithmic Direct - DTC | Sending logon request message. | 2022-02-16 11:55:16.538 Rithmic Direct - DTC | Received logon response. | 2022-02-16 11:55:17.000 Rithmic Direct - DTC | Server Name: . | 2022-02-16 11:55:17.000 Rithmic Direct - DTC | Server protocol version: 8. Client protocol version: 8 | 2022-02-16 11:55:17.000 Rithmic Direct - DTC | Logon error received from server: permission denied | 2022-02-16 11:55:17.000 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2022-02-16 11:55:17.000 Select 'File >> Disconnect' to prevent further connection attempts. | 2022-02-16 11:55:17.000 WSACleanup called. | 2022-02-16 11:55:17.011 Rithmic Direct - DTC | Waiting for socket receive thread to end | 2022-02-16 11:55:17.012 DTC Client socket (1) | CloseSocket call. | 2022-02-16 11:55:17.013 Rithmic Direct - DTC | Disconnected. | 2022-02-16 11:55:17.013 Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2022-02-16 11:55:17.013 DTC Client socket (1) | Shutdown started. Waiting for graceful close. | 2022-02-16 11:55:17.013 DTC Client socket (1) | Socket gracefully closed by remote side. | 2022-02-16 11:55:17.147 DTC Client socket (1) | Closed. | 2022-02-16 11:55:17.147 Rithmic Direct - DTC | Using server connection: Rithmic Paper Trading-Chicago Area-Aggregated | 2022-02-16 11:55:21.004 Rithmic Direct - DTC | Connecting to the server rsc.rithmic.com. Port 50500 | 2022-02-16 11:55:21.006 DTC Client socket (1) | Creating socket. Using TLS 1.2. | 2022-02-16 11:55:21.007 DTC Client socket (1) | New receive buffer size: 5242880 | 2022-02-16 11:55:21.007 DTC Client socket (1) | Connecting to IP: 216.57.156.163. | 2022-02-16 11:55:21.007 Rithmic Direct - DTC | Network connection to server complete. | 2022-02-16 11:55:21.159 Rithmic Direct - DTC | Starting socket receive thread. | 2022-02-16 11:55:21.159 Rithmic Direct - DTC | Setting DTC encoding to Binary | 2022-02-16 11:55:21.160 Rithmic Direct - DTC | Sending logon request message. | 2022-02-16 11:55:21.160 Rithmic Direct - DTC | Received logon response. | 2022-02-16 11:55:21.640 Rithmic Direct - DTC | Server Name: . | 2022-02-16 11:55:21.640 Rithmic Direct - DTC | Server protocol version: 8. Client protocol version: 8 | 2022-02-16 11:55:21.640 Rithmic Direct - DTC | Logon error received from server: permission denied | 2022-02-16 11:55:21.640 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2022-02-16 11:55:21.640 Select 'File >> Disconnect' to prevent further connection attempts. | 2022-02-16 11:55:21.640 WSACleanup called. | 2022-02-16 11:55:21.642 Rithmic Direct - DTC | Waiting for socket receive thread to end | 2022-02-16 11:55:21.643 DTC Client socket (1) | CloseSocket call. | 2022-02-16 11:55:21.644 DTC Client socket (1) | Shutdown started. Waiting for graceful close. | 2022-02-16 11:55:21.644 Rithmic Direct - DTC | Disconnected. | 2022-02-16 11:55:21.644 Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2022-02-16 11:55:21.644 DTC Client socket (1) | Socket gracefully closed by remote side. | 2022-02-16 11:55:21.789 DTC Client socket (1) | Closed. | 2022-02-16 11:55:21.789 File >> Disconnect selected. | 2022-02-16 11:55:22.791 DTC Client socket (0) | CloseSocket call. | 2022-02-16 11:55:22.791 Rithmic Direct - DTC | Disconnected. | 2022-02-16 11:55:22.792 |
| [2022-02-16 14:19:08] |
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This is the issue: Rithmic Direct - DTC | Logon error received from server: permission denied | 2022-02-16 11:54:44.542 Rithmic Trading Platform Service: Permission Denied Resolution Procedure Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-02-16 14:19:13
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