Support Board
Date/Time: Fri, 07 Mar 2025 00:53:23 +0000
Post From: rithmic connection
| [2022-02-16 11:34:41] |
| User479904 - Posts: 2 |
|
Hi,Last month I used rithmic connection given by earn2trade(chalange account) with no problems but now I'm having problems connecting to account rithmic given by tickticktrader(chalange account) . the software give me this messagelog : Software version: 2355 64-bit | 2022-02-16 11:17:04.497 Primary Thread ID: 3208 | 2022-02-16 11:17:04.497 Usage end date: 2022-03-18 | 2022-02-16 11:17:04.497 Enabled for: Advanced Features 2. | 2022-02-16 11:17:04.497 Enabled for: Sierra Chart Historical Data Service. | 2022-02-16 11:17:04.497 Enabled for: Delayed Denali Exchange Data Feed. | 2022-02-16 11:17:04.497 Allow Support for Sierra Chart Data Feeds is enabled. | 2022-02-16 11:17:04.497 Current selected Data/Trading service: Rithmic Direct - DTC | 2022-02-16 11:17:04.497 Custom symbol settings values: enabled | 2022-02-16 11:17:04.497 Chart Update Interval: 500 | 2022-02-16 11:17:04.497 Intraday Data Storage Time Unit: 0 | 2022-02-16 11:17:04.497 Time Zone: +00:00:00 (UTC+00) | 2022-02-16 11:17:04.497 2022-02-16 11:17:04 Local computer time in UTC | 2022-02-16 11:17:04.497 2022-02-16 11:17:04 Local computer time in SC Time Zone | 2022-02-16 11:17:04.497 2022-02-16 11:12:34 Server time in UTC | 2022-02-16 11:17:04.497 Local computer UTC time and Server UTC time difference: 0 seconds. | 2022-02-16 11:17:04.497 Program path: C:\SierraChart\ | 2022-02-16 11:17:04.497 Data Files path: C:\SierraChart\Data\ | 2022-02-16 11:17:04.497 OS Version Number: 10.0 | 2022-02-16 11:17:04.497 Locale Setting: C | 2022-02-16 11:17:04.497 DLLs: UserContributedStudies_64.dll | 2022-02-16 11:17:04.498 Allowed protected custom studies: | 2022-02-16 11:17:04.498 Rithmic Direct - DTC | Using server connection: Rithmic Paper Trading-Chicago Area-Non-Aggregated | 2022-02-16 11:21:00.341 Rithmic Direct - DTC | Connecting to the server rsc.rithmic.com. Port 50500 | 2022-02-16 11:21:00.342 DTC Client socket (1) | Creating socket. Using TLS 1.2. | 2022-02-16 11:21:00.342 DTC Client socket (1) | New receive buffer size: 5242880 | 2022-02-16 11:21:00.342 DTC Client socket (1) | Connecting to IP: 216.57.156.163. | 2022-02-16 11:21:00.342 Rithmic Direct - DTC | Network connection to server complete. | 2022-02-16 11:21:00.495 Rithmic Direct - DTC | Starting socket receive thread. | 2022-02-16 11:21:00.495 Rithmic Direct - DTC | Setting DTC encoding to Binary | 2022-02-16 11:21:00.496 Rithmic Direct - DTC | Sending logon request message. | 2022-02-16 11:21:00.496 Rithmic Direct - DTC | Received logon response. | 2022-02-16 11:21:00.991 Rithmic Direct - DTC | Server Name: . | 2022-02-16 11:21:00.991 Rithmic Direct - DTC | Server protocol version: 8. Client protocol version: 8 | 2022-02-16 11:21:00.991 Rithmic Direct - DTC | Logon error received from server: permission denied | 2022-02-16 11:21:00.991 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2022-02-16 11:21:00.991 Select 'File >> Disconnect' to prevent further connection attempts. | 2022-02-16 11:21:00.991 WSACleanup called. | 2022-02-16 11:21:01.003 Rithmic Direct - DTC | Waiting for socket receive thread to end | 2022-02-16 11:21:01.003 DTC Client socket (1) | CloseSocket call. | 2022-02-16 11:21:01.004 Rithmic Direct - DTC | Disconnected. | 2022-02-16 11:21:01.004 DTC Client socket (1) | Shutdown started. Waiting for graceful close. | 2022-02-16 11:21:01.004 Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2022-02-16 11:21:01.004 DTC Client socket (1) | Socket gracefully closed by remote side. | 2022-02-16 11:21:01.153 DTC Client socket (1) | Closed. | 2022-02-16 11:21:01.153 Rithmic Direct - DTC | Using server connection: Rithmic Paper Trading-Chicago Area-Non-Aggregated | 2022-02-16 11:21:04.998 Rithmic Direct - DTC | Connecting to the server rsc.rithmic.com. Port 50500 | 2022-02-16 11:21:04.999 DTC Client socket (1) | Creating socket. Using TLS 1.2. | 2022-02-16 11:21:05.000 DTC Client socket (1) | New receive buffer size: 5242880 | 2022-02-16 11:21:05.000 DTC Client socket (1) | Connecting to IP: 216.57.156.163. | 2022-02-16 11:21:05.000 Rithmic Direct - DTC | Network connection to server complete. | 2022-02-16 11:21:05.164 Rithmic Direct - DTC | Starting socket receive thread. | 2022-02-16 11:21:05.164 Rithmic Direct - DTC | Setting DTC encoding to Binary | 2022-02-16 11:21:05.165 Rithmic Direct - DTC | Sending logon request message. | 2022-02-16 11:21:05.165 Rithmic Direct - DTC | Received logon response. | 2022-02-16 11:21:05.647 Rithmic Direct - DTC | Server Name: . | 2022-02-16 11:21:05.647 Rithmic Direct - DTC | Server protocol version: 8. Client protocol version: 8 | 2022-02-16 11:21:05.647 Rithmic Direct - DTC | Logon error received from server: permission denied | 2022-02-16 11:21:05.647 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2022-02-16 11:21:05.647 Select 'File >> Disconnect' to prevent further connection attempts. | 2022-02-16 11:21:05.647 WSACleanup called. | 2022-02-16 11:21:05.661 Rithmic Direct - DTC | Waiting for socket receive thread to end | 2022-02-16 11:21:05.662 DTC Client socket (1) | CloseSocket call. | 2022-02-16 11:21:05.662 Rithmic Direct - DTC | Disconnected. | 2022-02-16 11:21:05.662 Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2022-02-16 11:21:05.662 DTC Client socket (1) | Shutdown started. Waiting for graceful close. | 2022-02-16 11:21:05.662 DTC Client socket (1) | Socket gracefully closed by remote side. | 2022-02-16 11:21:05.814 DTC Client socket (1) | Closed. | 2022-02-16 11:21:05.814 Rithmic Direct - DTC | Using server connection: Rithmic Paper Trading-Chicago Area-Non-Aggregated | 2022-02-16 11:21:09.662 Rithmic Direct - DTC | Connecting to the server rsc.rithmic.com. Port 50500 | 2022-02-16 11:21:09.664 DTC Client socket (1) | Creating socket. Using TLS 1.2. | 2022-02-16 11:21:09.665 DTC Client socket (1) | New receive buffer size: 5242880 | 2022-02-16 11:21:09.665 DTC Client socket (1) | Connecting to IP: 216.57.156.163. | 2022-02-16 11:21:09.665 Rithmic Direct - DTC | Network connection to server complete. | 2022-02-16 11:21:09.822 Rithmic Direct - DTC | Starting socket receive thread. | 2022-02-16 11:21:09.822 Rithmic Direct - DTC | Setting DTC encoding to Binary | 2022-02-16 11:21:09.823 Rithmic Direct - DTC | Sending logon request message. | 2022-02-16 11:21:09.823 Rithmic Direct - DTC | Received logon response. | 2022-02-16 11:21:10.303 Rithmic Direct - DTC | Server Name: . | 2022-02-16 11:21:10.303 Rithmic Direct - DTC | Server protocol version: 8. Client protocol version: 8 | 2022-02-16 11:21:10.303 Rithmic Direct - DTC | Logon error received from server: permission denied | 2022-02-16 11:21:10.303 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2022-02-16 11:21:10.303 Select 'File >> Disconnect' to prevent further connection attempts. | 2022-02-16 11:21:10.303 WSACleanup called. | 2022-02-16 11:21:10.305 Rithmic Direct - DTC | Waiting for socket receive thread to end | 2022-02-16 11:21:10.306 DTC Client socket (1) | CloseSocket call. | 2022-02-16 11:21:10.307 Rithmic Direct - DTC | Disconnected. | 2022-02-16 11:21:10.307 Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2022-02-16 11:21:10.307 DTC Client socket (1) | Shutdown started. Waiting for graceful close. | 2022-02-16 11:21:10.307 DTC Client socket (1) | Socket gracefully closed by remote side. | 2022-02-16 11:21:10.452 DTC Client socket (1) | Closed. | 2022-02-16 11:21:10.452 Rithmic Direct - DTC | Using server connection: Rithmic Paper Trading-Chicago Area-Non-Aggregated | 2022-02-16 11:21:14.305 Rithmic Direct - DTC | Connecting to the server rsc.rithmic.com. Port 50500 | 2022-02-16 11:21:14.307 DTC Client socket (1) | Creating socket. Using TLS 1.2. | 2022-02-16 11:21:14.308 DTC Client socket (1) | New receive buffer size: 5242880 | 2022-02-16 11:21:14.308 DTC Client socket (1) | Connecting to IP: 216.57.156.163. | 2022-02-16 11:21:14.308 Rithmic Direct - DTC | Network connection to server complete. | 2022-02-16 11:21:14.464 Rithmic Direct - DTC | Starting socket receive thread. | 2022-02-16 11:21:14.464 Rithmic Direct - DTC | Setting DTC encoding to Binary | 2022-02-16 11:21:14.464 Rithmic Direct - DTC | Sending logon request message. | 2022-02-16 11:21:14.464 Rithmic Direct - DTC | Received logon response. | 2022-02-16 11:21:14.957 Rithmic Direct - DTC | Server Name: . | 2022-02-16 11:21:14.957 Rithmic Direct - DTC | Server protocol version: 8. Client protocol version: 8 | 2022-02-16 11:21:14.957 Rithmic Direct - DTC | Logon error received from server: permission denied | 2022-02-16 11:21:14.957 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2022-02-16 11:21:14.957 Select 'File >> Disconnect' to prevent further connection attempts. | 2022-02-16 11:21:14.957 WSACleanup called. | 2022-02-16 11:21:14.966 Rithmic Direct - DTC | Waiting for socket receive thread to end | 2022-02-16 11:21:14.968 DTC Client socket (1) | CloseSocket call. | 2022-02-16 11:21:14.968 Rithmic Direct - DTC | Disconnected. | 2022-02-16 11:21:14.968 Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2022-02-16 11:21:14.968 DTC Client socket (1) | Shutdown started. Waiting for graceful close. | 2022-02-16 11:21:14.968 DTC Client socket (1) | Socket gracefully closed by remote side. | 2022-02-16 11:21:15.113 DTC Client socket (1) | Closed. | 2022-02-16 11:21:15.113 Rithmic Direct - DTC | Using server connection: Rithmic Paper Trading-Chicago Area-Non-Aggregated | 2022-02-16 11:21:18.977 Rithmic Direct - DTC | Connecting to the server rsc.rithmic.com. Port 50500 | 2022-02-16 11:21:18.979 DTC Client socket (1) | Creating socket. Using TLS 1.2. | 2022-02-16 11:21:18.980 DTC Client socket (1) | New receive buffer size: 5242880 | 2022-02-16 11:21:18.980 DTC Client socket (1) | Connecting to IP: 216.57.156.163. | 2022-02-16 11:21:18.980 Rithmic Direct - DTC | Network connection to server complete. | 2022-02-16 11:21:19.128 Rithmic Direct - DTC | Starting socket receive thread. | 2022-02-16 11:21:19.128 Rithmic Direct - DTC | Setting DTC encoding to Binary | 2022-02-16 11:21:19.128 Rithmic Direct - DTC | Sending logon request message. | 2022-02-16 11:21:19.128 Rithmic Direct - DTC | Received logon response. | 2022-02-16 11:21:19.586 Rithmic Direct - DTC | Server Name: . | 2022-02-16 11:21:19.586 Rithmic Direct - DTC | Server protocol version: 8. Client protocol version: 8 | 2022-02-16 11:21:19.586 Rithmic Direct - DTC | Logon error received from server: permission denied | 2022-02-16 11:21:19.586 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2022-02-16 11:21:19.586 Select 'File >> Disconnect' to prevent further connection attempts. | 2022-02-16 11:21:19.586 WSACleanup called. | 2022-02-16 11:21:19.588 Rithmic Direct - DTC | Waiting for socket receive thread to end | 2022-02-16 11:21:19.589 DTC Client socket (1) | CloseSocket call. | 2022-02-16 11:21:19.590 DTC Client socket (1) | Shutdown started. Waiting for graceful close. | 2022-02-16 11:21:19.590 Rithmic Direct - DTC | Disconnected. | 2022-02-16 11:21:19.590 Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2022-02-16 11:21:19.590 DTC Client socket (1) | Socket gracefully closed by remote side. | 2022-02-16 11:21:19.725 DTC Client socket (1) | Closed. | 2022-02-16 11:21:19.725 Rithmic Direct - DTC | Using server connection: Rithmic Paper Trading-Chicago Area-Non-Aggregated | 2022-02-16 11:21:23.600 Rithmic Direct - DTC | Connecting to the server rsc.rithmic.com. Port 50500 | 2022-02-16 11:21:23.602 DTC Client socket (1) | Creating socket. Using TLS 1.2. | 2022-02-16 11:21:23.603 DTC Client socket (1) | New receive buffer size: 5242880 | 2022-02-16 11:21:23.603 DTC Client socket (1) | Connecting to IP: 216.57.156.163. | 2022-02-16 11:21:23.603 Rithmic Direct - DTC | Network connection to server complete. | 2022-02-16 11:21:23.754 Rithmic Direct - DTC | Starting socket receive thread. | 2022-02-16 11:21:23.754 Rithmic Direct - DTC | Setting DTC encoding to Binary | 2022-02-16 11:21:23.755 Rithmic Direct - DTC | Sending logon request message. | 2022-02-16 11:21:23.755 Rithmic Direct - DTC | Received logon response. | 2022-02-16 11:21:24.213 Rithmic Direct - DTC | Server Name: . | 2022-02-16 11:21:24.213 Rithmic Direct - DTC | Server protocol version: 8. Client protocol version: 8 | 2022-02-16 11:21:24.213 Rithmic Direct - DTC | Logon error received from server: permission denied | 2022-02-16 11:21:24.213 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2022-02-16 11:21:24.213 Select 'File >> Disconnect' to prevent further connection attempts. | 2022-02-16 11:21:24.213 WSACleanup called. | 2022-02-16 11:21:24.225 Rithmic Direct - DTC | Waiting for socket receive thread to end | 2022-02-16 11:21:24.226 DTC Client socket (1) | CloseSocket call. | 2022-02-16 11:21:24.227 Rithmic Direct - DTC | Disconnected. | 2022-02-16 11:21:24.227 Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2022-02-16 11:21:24.227 DTC Client socket (1) | Shutdown started. Waiting for graceful close. | 2022-02-16 11:21:24.227 DTC Client socket (1) | Socket gracefully closed by remote side. | 2022-02-16 11:21:24.355 DTC Client socket (1) | Closed. | 2022-02-16 11:21:24.355 Rithmic Direct - DTC | Using server connection: Rithmic Paper Trading-Chicago Area-Non-Aggregated | 2022-02-16 11:21:28.231 Rithmic Direct - DTC | Connecting to the server rsc.rithmic.com. Port 50500 | 2022-02-16 11:21:28.233 DTC Client socket (1) | Creating socket. Using TLS 1.2. | 2022-02-16 11:21:28.234 DTC Client socket (1) | New receive buffer size: 5242880 | 2022-02-16 11:21:28.234 DTC Client socket (1) | Connecting to IP: 216.57.156.163. | 2022-02-16 11:21:28.234 Rithmic Direct - DTC | Network connection to server complete. | 2022-02-16 11:21:28.394 Rithmic Direct - DTC | Starting socket receive thread. | 2022-02-16 11:21:28.394 Rithmic Direct - DTC | Setting DTC encoding to Binary | 2022-02-16 11:21:28.394 Rithmic Direct - DTC | Sending logon request message. | 2022-02-16 11:21:28.394 Rithmic Direct - DTC | Received logon response. | 2022-02-16 11:21:28.874 Rithmic Direct - DTC | Server Name: . | 2022-02-16 11:21:28.874 Rithmic Direct - DTC | Server protocol version: 8. Client protocol version: 8 | 2022-02-16 11:21:28.874 Rithmic Direct - DTC | Logon error received from server: permission denied | 2022-02-16 11:21:28.874 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2022-02-16 11:21:28.874 Select 'File >> Disconnect' to prevent further connection attempts. | 2022-02-16 11:21:28.874 WSACleanup called. | 2022-02-16 11:21:28.888 Rithmic Direct - DTC | Waiting for socket receive thread to end | 2022-02-16 11:21:28.889 DTC Client socket (1) | CloseSocket call. | 2022-02-16 11:21:28.890 Rithmic Direct - DTC | Disconnected. | 2022-02-16 11:21:28.890 Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2022-02-16 11:21:28.890 DTC Client socket (1) | Shutdown started. Waiting for graceful close. | 2022-02-16 11:21:28.890 DTC Client socket (1) | Socket gracefully closed by remote side. | 2022-02-16 11:21:29.043 DTC Client socket (1) | Closed. | 2022-02-16 11:21:29.043 File >> Disconnect selected. | 2022-02-16 11:21:30.852 DTC Client socket (0) | CloseSocket call. | 2022-02-16 11:21:30.852 Rithmic Direct - DTC | Disconnected. | 2022-02-16 11:21:30.852 |