Support Board
Date/Time: Thu, 06 Mar 2025 19:17:55 +0000
CQG data
View Count: 652
| [2022-02-09 21:07:19] |
| User95457 - Posts: 19 |
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I subscribed for Eurex, CME and HKSE through CQG data but I cannot see real time charts nor quotes on those markets
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| [2022-02-09 21:56:24] |
| John - SC Support - Posts: 38449 |
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Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Open a chart for the symbol you have an issue with. Tell us that symbol of the chart. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog We will then determine what the problem is. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-02-10 13:31:32] |
| User95457 - Posts: 19 |
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I have problem on the HKSE and Eurex markets I have an active subscription for: Symbol : F.US.MHIG22 I can't see chart with a timeframe less than 1 minute (seconds charts) Here is the log: Software version: 2256 64-bit | 2022-02-10 13:05:09.456 Primary Thread ID: 1716 | 2022-02-10 13:05:09.456 Usage end date: 2022-03-02 | 2022-02-10 13:05:09.456 Enabled for: Sierra Chart Historical Data Service. | 2022-02-10 13:05:09.456 Enabled for: Delayed Denali Exchange Data Feed. | 2022-02-10 13:05:09.456 Allow Support for Sierra Chart Data Feeds is enabled. | 2022-02-10 13:05:09.456 Current selected Data/Trading service: CQG WebAPI | 2022-02-10 13:05:09.456 Custom symbol settings values: enabled | 2022-02-10 13:05:09.456 Chart Update Interval: 500 | 2022-02-10 13:05:09.456 Intraday Data Storage Time Unit: 1 | 2022-02-10 13:05:09.456 Time Zone: +00:00:00 (UTC+00) | 2022-02-10 13:05:09.456 2022-02-10 13:05:09 Local computer time in UTC | 2022-02-10 13:05:09.456 2022-02-10 13:05:09 Local computer time in SC Time Zone | 2022-02-10 13:05:09.456 2022-02-10 13:04:48 Server time in UTC | 2022-02-10 13:05:09.456 Local computer UTC time and Server UTC time difference: 1 seconds. | 2022-02-10 13:05:09.456 Program path: C:\SierraChart\ | 2022-02-10 13:05:09.456 Data Files path: C:\SierraChart\Data\ | 2022-02-10 13:05:09.456 OS Version Number: 10.0 | 2022-02-10 13:05:09.456 Locale Setting: C | 2022-02-10 13:05:09.456 DLLs: UserContributedStudies.dll, UserContributedStudies_64.dll | 2022-02-10 13:05:09.456 Allowed protected custom studies: | 2022-02-10 13:05:09.456 F.US.MHIG22 #1 | Reloading chart. | 2022-02-10 13:05:19.987 F.US.MHIG22 #1 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2022-02-10 13:05:19.987 F.US.MHIG22 5 Sec #2 | Reloading chart. | 2022-02-10 13:05:20.029 CQG WebAPI | Starting real-time market data updates for: F.US.MHIG22. ID: 1 Service code: cqg | 2022-02-10 13:05:21.003 CQG WebAPI | Sending symbol resolution request for F.US.MHIG22. ID: 519771 | 2022-02-10 13:05:21.003 CQG WebAPI | Requesting security definition data for: F.US.MHIG22. ID: 1 | 2022-02-10 13:05:21.003 CQG WebAPI | Using primary service for historical data for F.US.MHIG22 | 2022-02-10 13:05:21.003 Starting DelayedDownloadMonitoringTimer | 2022-02-10 13:05:21.003 Starting HDTimeoutTimer | 2022-02-10 13:05:21.003 Added historical Intraday data request for F.US.MHIG22 to the queue. | 2022-02-10 13:05:21.003 Intraday data recording state for symbol F.US.MHIG22 is set to download 'Pending'. | 2022-02-10 13:05:21.003 Triggering next historical data download in queue. | 2022-02-10 13:05:21.003 Delaying start of download for F.US.MHIG22 | 2022-02-10 13:05:21.005 CQG WebAPI | Received symbol resolution report for symbol F.US.MHIG22. Search Symbol: F.US.MHIG22. Request ID: 519771. Contract ID: 1. | 2022-02-10 13:05:21.030 CQG WebAPI | Requesting market data for F.US.MHIG22 | 2022-02-10 13:05:21.030 Requesting market depth updates for: F.US.MHIG22 if supported. | 2022-02-10 13:05:22.293 CQG WebAPI | Requesting market data including full depth for F.US.MHIG22 | 2022-02-10 13:05:22.293 HD Request # 1 | Downloading Intraday chart data for F.US.MHIG22 to the file F.US.MHIG22.scid. Service: cqg | 2022-02-10 13:05:27.001 HD Request # 1 | Download start date-time: 2022-02-10 13:04:32.000000. File last date-time: 2022-02-10 13:04:32.000000 | 2022-02-10 13:05:27.003 HD Request # 1 | Requesting historical Minute data. | 2022-02-10 13:05:27.003 HD Request # 1 | Receiving Intraday data for F.US.MHIG22 starting at 2022-02-10 13:04:00.000000 | 2022-02-10 13:05:27.307 HD Request # 1 | Timestamp of first Intraday data file record written: 2022-02-10 13:05:00.000000 | 2022-02-10 13:05:27.308 HD Request # 1 | Received 2 records from 2022-02-10 13:04:00.000000 to 2022-02-10 13:05:00.000000 (60.0 seconds) and wrote 1 record for F.US.MHIG22 | 2022-02-10 13:05:27.308 HD Request # 1 | Add time&sales data | Remembered last file record date-time: 2022-02-10 13:05:00.000000 | 2022-02-10 13:05:27.323 Added 1 Time and Sales records to Intraday data file for F.US.MHIG22 after download. | 2022-02-10 13:05:27.323 HD Request # 1 | Completion time: 0s | 2022-02-10 13:05:27.323 HD Request # 1 | Intraday data download complete for F.US.MHIG22. Unique request ID: 1 | 2022-02-10 13:05:27.323 Removing historical data download ID 1. | 2022-02-10 13:05:27.323 Real-time Intraday chart data file updates started for F.US.MHIG22 | 2022-02-10 13:05:27.323 Opened cached Intraday file: C:\SierraChart\Data\F.US.MHIG22.scid. Thread ID: 1716 | 2022-02-10 13:05:27.332 Intraday chart data file opened for F.US.MHIG22 | 2022-02-10 13:05:27.332 HD Request # 1 | Enabling Intraday chart updating for symbol. | 2022-02-10 13:05:27.332 Triggering next historical data download in queue. | 2022-02-10 13:05:27.332 No download requests in the queue to start downloads for. | 2022-02-10 13:05:27.332 File >> Disconnect selected. | 2022-02-10 13:06:11.085 CQG WebAPI | Sending Web API Logoff message. | 2022-02-10 13:06:11.085 CQG WebSocket socket (1) | CloseSocket call. | 2022-02-10 13:06:11.085 CQG WebSocket | WebSocket closed. | 2022-02-10 13:06:11.085 CQG WebAPI | WebSocket closed. | 2022-02-10 13:06:11.085 CQG WebSocket socket (1) | Write in progress. Shutdown being delayed. PendingSize=0 | 2022-02-10 13:06:11.085 CQG WebAPI | Disconnected. | 2022-02-10 13:06:11.085 CQG WebSocket socket (1) | Write has completed. Shutdown being performed. | 2022-02-10 13:06:11.115 CQG WebSocket socket (1) | Shutdown started. Waiting for graceful close. | 2022-02-10 13:06:11.115 CQG WebAPI | Connecting to server api.cqg.com | 2022-02-10 13:06:41.110 CQG WebSocket | Connecting to WebSocket server api.cqg.com:443 | 2022-02-10 13:06:41.110 CQG WebSocket socket (2) | Creating socket. Using TLS 1.2. | 2022-02-10 13:06:41.110 CQG WebSocket socket (2) | New receive buffer size: 5242880 | 2022-02-10 13:06:41.111 CQG WebSocket socket (2) | Connecting to IP: 195.166.124.165. | 2022-02-10 13:06:41.111 CQG WebSocket | Opening WebSocket. | 2022-02-10 13:06:41.138 CQG WebSocket | Sending WebSocket handshake. | 2022-02-10 13:06:41.138 CQG WebSocket | Server header | HTTP/1.1 101 Switching Protocols | 2022-02-10 13:06:41.227 CQG WebSocket | Server header | Connection: upgrade | 2022-02-10 13:06:41.227 CQG WebSocket | Server header | Sec-WebSocket-Accept: rARkYHaRAFiWkR7vW3eGLPmoEn4= | 2022-02-10 13:06:41.227 CQG WebSocket | Server header | Server: WebSocket++/0.7.0 | 2022-02-10 13:06:41.227 CQG WebSocket | Server header | Upgrade: websocket | 2022-02-10 13:06:41.227 CQG WebSocket | Server header | | 2022-02-10 13:06:41.227 CQG WebSocket | Web socket state is now open. | 2022-02-10 13:06:41.227 CQG WebAPI | WebSocket connected. | 2022-02-10 13:06:41.227 CQG WebAPI | Sending market data logon message. | 2022-02-10 13:06:41.227 CQG WebAPI | Base Time: 2022-01-23T06:53:32. 2022-01-23 06:53:32 | 2022-02-10 13:06:41.805 CQG WebAPI | Logon successful. Session Token = xNjc0/+YyYCB+gtkxzZRFg5Bi06y3HgcaFfLF82lduIya2n8stjaZLRT/IlKrTMWpbQtVKCTU0d | 2022-02-10 13:06:41.805 CQG WebAPI | Connected to server complete. | 2022-02-10 13:06:41.805 Triggering next historical data download in queue. | 2022-02-10 13:06:41.807 Triggering next historical data download in queue. | 2022-02-10 13:06:41.807 Triggering next historical data download in queue. | 2022-02-10 13:06:41.807 Triggering next historical data download in queue. | 2022-02-10 13:06:41.807 Updated verified funded futures trading account ending date to: 2022-03-12 13:06:41 | 2022-02-10 13:06:41.807 CQG WebAPI | Sending Trade Accounts request message. | 2022-02-10 13:06:41.807 No download requests in the queue to start downloads for. | 2022-02-10 13:06:41.807 No download requests in the queue to start downloads for. | 2022-02-10 13:06:41.807 No download requests in the queue to start downloads for. | 2022-02-10 13:06:41.808 No download requests in the queue to start downloads for. | 2022-02-10 13:06:41.808 CQG WebAPI | Brokerage name: AMP. Account Name: 145527 | 2022-02-10 13:06:41.883 CQG WebAPI | Sending collateral subscribe request. | 2022-02-10 13:06:41.883 CQG WebAPI | Starting real-time market data updates for: F.US.MHIG22. ID: 1 Service code: cqg | 2022-02-10 13:06:42.176 CQG WebAPI | Sending symbol resolution request for F.US.MHIG22. ID: 519775 | 2022-02-10 13:06:42.176 CQG WebAPI | Requesting security definition data for: F.US.MHIG22. ID: 1 | 2022-02-10 13:06:42.177 CQG WebAPI | Using primary service for historical data for F.US.MHIG22 | 2022-02-10 13:06:42.177 Added historical Intraday data request for F.US.MHIG22 to the queue. | 2022-02-10 13:06:42.177 Intraday data recording state for symbol F.US.MHIG22 is set to download 'Pending'. | 2022-02-10 13:06:42.177 Triggering next historical data download in queue. | 2022-02-10 13:06:42.177 Delaying start of download for F.US.MHIG22 | 2022-02-10 13:06:42.180 CQG WebAPI | Received symbol resolution report for symbol F.US.MHIG22. Search Symbol: F.US.MHIG22. Request ID: 519775. Contract ID: 1. | 2022-02-10 13:06:42.203 CQG WebAPI | Requesting market data for F.US.MHIG22 | 2022-02-10 13:06:42.203 CQG WebAPI | Sending positions subscribe request. RequestID: 519776 | 2022-02-10 13:06:46.803 CQG WebAPI | Sending orders subscribe request. RequestID: 519777 | 2022-02-10 13:06:46.804 Requesting market depth updates for: F.US.MHIG22 if supported. | 2022-02-10 13:06:46.804 CQG WebAPI | Requesting market data including full depth for F.US.MHIG22 | 2022-02-10 13:06:46.804 HD Request # 2 | Downloading Intraday chart data for F.US.MHIG22 to the file F.US.MHIG22.scid. Service: cqg | 2022-02-10 13:06:47.069 HD Request # 2 | Download start date-time: 2022-02-10 13:06:01.000000. File last date-time: 2022-02-10 13:06:01.000000 | 2022-02-10 13:06:47.071 HD Request # 2 | Requesting historical Minute data. | 2022-02-10 13:06:47.071 HD Request # 2 | Receiving Intraday data for F.US.MHIG22 starting at 2022-02-10 13:06:00.000000 | 2022-02-10 13:06:47.389 HD Request # 2 | Received 1 record from 2022-02-10 13:06:00.000000 to 2022-02-10 13:06:00.000000 (0.0 seconds) and wrote 0 records for F.US.MHIG22 | 2022-02-10 13:06:47.389 HD Request # 2 | Add time&sales data | Remembered last file record date-time: 2022-02-10 13:06:01.000000 | 2022-02-10 13:06:47.390 Added 3 Time and Sales records to Intraday data file for F.US.MHIG22 after download. | 2022-02-10 13:06:47.391 HD Request # 2 | Timestamp of first Intraday data file record written: 2022-02-10 13:06:42.956000 | 2022-02-10 13:06:47.391 HD Request # 2 | Completion time: 0s | 2022-02-10 13:06:47.392 HD Request # 2 | Intraday data download complete for F.US.MHIG22. Unique request ID: 2 | 2022-02-10 13:06:47.392 Removing historical data download ID 2. | 2022-02-10 13:06:47.392 Real-time Intraday chart data file updates started for F.US.MHIG22 | 2022-02-10 13:06:47.392 Opened cached Intraday file: C:\SierraChart\Data\F.US.MHIG22.scid. Thread ID: 1716 | 2022-02-10 13:06:47.410 Intraday chart data file opened for F.US.MHIG22 | 2022-02-10 13:06:47.410 HD Request # 2 | Enabling Intraday chart updating for symbol. | 2022-02-10 13:06:47.410 Triggering next historical data download in queue. | 2022-02-10 13:06:47.410 No download requests in the queue to start downloads for. | 2022-02-10 13:06:47.410 Symbol : F.US.FDXMH22 the platform doesn't load charts nor the DOM Here is the log: Software version: 2256 64-bit | 2022-02-10 13:11:58.142 Primary Thread ID: 1716 | 2022-02-10 13:11:58.142 Usage end date: 2022-03-02 | 2022-02-10 13:11:58.142 Enabled for: Sierra Chart Historical Data Service. | 2022-02-10 13:11:58.142 Enabled for: Delayed Denali Exchange Data Feed. | 2022-02-10 13:11:58.142 Allow Support for Sierra Chart Data Feeds is enabled. | 2022-02-10 13:11:58.142 Current selected Data/Trading service: CQG WebAPI | 2022-02-10 13:11:58.142 Custom symbol settings values: enabled | 2022-02-10 13:11:58.142 Chart Update Interval: 500 | 2022-02-10 13:11:58.142 Intraday Data Storage Time Unit: 1 | 2022-02-10 13:11:58.142 Time Zone: +00:00:00 (UTC+00) | 2022-02-10 13:11:58.142 2022-02-10 13:11:58 Local computer time in UTC | 2022-02-10 13:11:58.142 2022-02-10 13:11:58 Local computer time in SC Time Zone | 2022-02-10 13:11:58.142 2022-02-10 13:04:48 Server time in UTC | 2022-02-10 13:11:58.142 Local computer UTC time and Server UTC time difference: 1 seconds. | 2022-02-10 13:11:58.142 Program path: C:\SierraChart\ | 2022-02-10 13:11:58.142 Data Files path: C:\SierraChart\Data\ | 2022-02-10 13:11:58.142 OS Version Number: 10.0 | 2022-02-10 13:11:58.142 Locale Setting: C | 2022-02-10 13:11:58.142 DLLs: UserContributedStudies.dll, UserContributedStudies_64.dll | 2022-02-10 13:11:58.143 Allowed protected custom studies: | 2022-02-10 13:11:58.143 Saved Chartbook: Hang Seng.Cht. Time: 0.0007 seconds. | 2022-02-10 13:12:05.976 Unsubscribed from market depth data for F.US.MHIG22 | 2022-02-10 13:12:06.965 CQG WebAPI | Requesting market data for F.US.MHIG22 | 2022-02-10 13:12:06.965 F.US.FDXMH22 1 Min #1 | Reloading chart. | 2022-02-10 13:12:28.553 CQG WebAPI | Real-time market data only supported with Sierra Chart data feed for symbol: F.US.FDXMH22. ID: 2 | 2022-02-10 13:12:28.559 CQG WebAPI | Using primary service for historical data for F.US.FDXMH22 | 2022-02-10 13:12:28.559 No historical data client is currently set to download historical Intraday data for F.US.FDXMH22. | 2022-02-10 13:12:28.559 Real-time Intraday chart data file updates started for F.US.FDXMH22 | 2022-02-10 13:12:28.559 Opened cached Intraday file: C:\SierraChart\Data\F.US.FDXMH22.scid. Thread ID: 1716 | 2022-02-10 13:12:28.559 Intraday chart data file opened for F.US.FDXMH22 | 2022-02-10 13:12:28.559 File >> Disconnect selected. | 2022-02-10 13:13:20.581 CQG WebAPI | Sending Web API Logoff message. | 2022-02-10 13:13:20.581 CQG WebSocket socket (2) | CloseSocket call. | 2022-02-10 13:13:20.581 CQG WebSocket socket (2) | Max send buffers used during socket life: 3 | 2022-02-10 13:13:20.581 CQG WebSocket socket (2) | Max send buffer size during socket life: 309 | 2022-02-10 13:13:20.581 CQG WebSocket | WebSocket closed. | 2022-02-10 13:13:20.581 CQG WebAPI | WebSocket closed. | 2022-02-10 13:13:20.581 CQG WebSocket socket (2) | Write in progress. Shutdown being delayed. PendingSize=0 | 2022-02-10 13:13:20.581 CQG WebAPI | Disconnected. | 2022-02-10 13:13:20.582 CQG WebSocket socket (2) | Write has completed. Shutdown being performed. | 2022-02-10 13:13:20.606 CQG WebSocket socket (2) | Shutdown started. Waiting for graceful close. | 2022-02-10 13:13:20.606 CQG WebAPI | Connecting to server api.cqg.com | 2022-02-10 13:13:26.589 CQG WebSocket | Connecting to WebSocket server api.cqg.com:443 | 2022-02-10 13:13:26.589 CQG WebSocket socket (1) | Creating socket. Using TLS 1.2. | 2022-02-10 13:13:26.608 CQG WebSocket socket (1) | New receive buffer size: 5242880 | 2022-02-10 13:13:26.608 CQG WebSocket socket (1) | Connecting to IP: 195.166.124.165. | 2022-02-10 13:13:26.608 CQG WebSocket | Opening WebSocket. | 2022-02-10 13:13:26.636 CQG WebSocket | Sending WebSocket handshake. | 2022-02-10 13:13:26.636 CQG WebSocket | Server header | HTTP/1.1 101 Switching Protocols | 2022-02-10 13:13:26.724 CQG WebSocket | Server header | Connection: upgrade | 2022-02-10 13:13:26.724 CQG WebSocket | Server header | Sec-WebSocket-Accept: KHt5cG9kTVqpdp7UypAcEUG+RQk= | 2022-02-10 13:13:26.724 CQG WebSocket | Server header | Server: WebSocket++/0.7.0 | 2022-02-10 13:13:26.724 CQG WebSocket | Server header | Upgrade: websocket | 2022-02-10 13:13:26.724 CQG WebSocket | Server header | | 2022-02-10 13:13:26.724 CQG WebSocket | Web socket state is now open. | 2022-02-10 13:13:26.724 CQG WebAPI | WebSocket connected. | 2022-02-10 13:13:26.724 CQG WebAPI | Sending market data logon message. | 2022-02-10 13:13:26.724 CQG WebAPI | Base Time: 2022-01-23T06:53:32. 2022-01-23 06:53:32 | 2022-02-10 13:13:27.318 CQG WebAPI | Logon successful. Session Token = Pj7K0rakQfLWoUz69yb5DXQTMWuzknov2niYkTmLS6YhI5NJvlgPtDa6Rj/Z2o5h72HZrF2ihmR | 2022-02-10 13:13:27.318 CQG WebAPI | Connected to server complete. | 2022-02-10 13:13:27.318 Triggering next historical data download in queue. | 2022-02-10 13:13:27.319 Triggering next historical data download in queue. | 2022-02-10 13:13:27.319 Triggering next historical data download in queue. | 2022-02-10 13:13:27.319 Triggering next historical data download in queue. | 2022-02-10 13:13:27.319 Updated verified funded futures trading account ending date to: 2022-03-12 13:13:27 | 2022-02-10 13:13:27.319 CQG WebAPI | Sending Trade Accounts request message. | 2022-02-10 13:13:27.319 No download requests in the queue to start downloads for. | 2022-02-10 13:13:27.319 No download requests in the queue to start downloads for. | 2022-02-10 13:13:27.319 No download requests in the queue to start downloads for. | 2022-02-10 13:13:27.319 No download requests in the queue to start downloads for. | 2022-02-10 13:13:27.319 CQG WebAPI | Brokerage name: AMP. Account Name: 145527 | 2022-02-10 13:13:27.395 CQG WebAPI | Sending collateral subscribe request. | 2022-02-10 13:13:27.395 CQG WebAPI | Real-time market data only supported with Sierra Chart data feed for symbol: F.US.FDXMH22. ID: 1 | 2022-02-10 13:13:27.681 CQG WebAPI | Using primary service for historical data for F.US.FDXMH22 | 2022-02-10 13:13:27.681 No historical data client is currently set to download historical Intraday data for F.US.FDXMH22. | 2022-02-10 13:13:27.681 Real-time Intraday chart data file updates started for F.US.FDXMH22 | 2022-02-10 13:13:27.681 Opened cached Intraday file: C:\SierraChart\Data\F.US.FDXMH22.scid. Thread ID: 1716 | 2022-02-10 13:13:27.683 Intraday chart data file opened for F.US.FDXMH22 | 2022-02-10 13:13:27.683 CQG WebAPI | Sending positions subscribe request. RequestID: 519781 | 2022-02-10 13:13:32.316 CQG WebAPI | Sending orders subscribe request. RequestID: 519782 | 2022-02-10 13:13:32.316 CQG WebSocket socket (2) | Timed out waiting for shutdown. Performing an immediate socket close. | 2022-02-10 13:15:44.157 CQG WebSocket socket (2) | Closed. | 2022-02-10 13:15:44.158 F.US.FDXMH22 #2 | Reloading chart. | 2022-02-10 13:15:45.728 F.US.FDXMH22 #2 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2022-02-10 13:15:45.728 Requesting market depth updates for: F.US.FDXMH22 if supported. | 2022-02-10 13:15:47.423 CQG WebAPI | Market depth data only supported with Sierra Chart data feed for symbol: F.US.FDXMH22 | 2022-02-10 13:15:47.423 |
| [2022-02-10 18:10:20] |
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Regarding EUREX data, this is the relevant message: CQG WebAPI | Real-time market data only supported with Sierra Chart data feed for symbol: F.US.FDXMH22. ID: 1 | 2022-02-10 13:13:27.681 Refer to this section here: Description of Service Packages and Pricing: EUREX Historical and Real-time Data For now the first thing you need to do is to update to Service Package 10. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-02-10 18:17:44
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| [2022-02-10 18:19:42] |
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Regarding this for the symbol F.US.MHIG22: I can't see chart with a timeframe less than 1 minute (seconds charts)
Set Sierra Chart to a Tick by Tick Data Configuration. Follow the instructions here to do this: Tick by Tick Data Configuration Let us know if that resolves the issue. Otherwise we need to look further at this. And refer to our prior posts related to the EUREX data. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-02-10 18:26:07
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To post a message in this thread, you need to log in with your Sierra Chart account: