Support Board
Date/Time: Thu, 06 Mar 2025 13:22:45 +0000
Cannot connect to Rithmic
View Count: 1419
| [2022-01-31 11:37:44] |
| User953894 - Posts: 59 |
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I have been unable to get realtime data through my Topstep Rithmic data feed. I've used this for a couple years and last week it consistently failed to connect. I contacted Topstep and they said I need to reach out to SC support. The pop up error message is " Connection error message from service: Rithmic Trading | Logon error received from server | Data-Time: 2022-01-31 Here is a bit of the error message from the message log: Triggering next historical data download in queue. | 2022-01-31 06:28:17.784 HD Request # 70 | Downloading Intraday chart data for GCJ1-COMEX to the file GCJ1-COMEX.scid. Service: comex | 2022-01-31 06:28:17.784 HD Request # 70 | Download start date-time: 2021-04-28 11:35:21.000 | 2022-01-31 06:28:17.784 HD Request # 70 | Using server: ds21.sierracharts.com port 10149 | 2022-01-31 06:28:17.784 Socket (2) | Creating socket. | 2022-01-31 06:28:17.784 Socket (2) | Connecting to IP: 216.1.90.129. | 2022-01-31 06:28:17.784 HD Request # 70 | Setting DTC encoding to Binary VLS | 2022-01-31 06:28:17.918 HD Request # 70 | Sending historical data logon request message. | 2022-01-31 06:28:17.918 HD Request # 70 | Requesting Intraday data. Start date-time: 2021-04-28 11:35:21. Record interval: 1. Symbol: GCJ21 | 2022-01-31 06:28:17.958 HD Request # 70 | Decompressing data. | 2022-01-31 06:28:17.998 HD Request # 70 | Receiving Intraday data for GCJ1-COMEX starting at 2021-04-28 11:35:21 | 2022-01-31 06:28:17.998 Socket (2) | CloseSocket call. | 2022-01-31 06:28:17.998 HD Request # 70 | Historical data for GCJ1-COMEX is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2022-01-31 06:28:17.998 Socket (2) | Shutdown started. Waiting for graceful close. | 2022-01-31 06:28:17.998 Historical data download thread signaled to stop. | 2022-01-31 06:28:17.998 HD Request # 70 | Timestamp of first Intraday data file record written: 2021-04-28 11:35:21 | 2022-01-31 06:28:17.998 HD Request # 70 | Received 1 record from 2021-04-28 11:35:21.000 to 2021-04-28 11:35:21.000 (0.0 seconds) and wrote 1 record for GCJ1-COMEX | 2022-01-31 06:28:17.999 HD Request # 70 | Completion time: 0s | 2022-01-31 06:28:17.999 HD Request # 70 | Intraday data download complete for GCJ1-COMEX. Unique request ID: 73 | 2022-01-31 06:28:17.999 Removing historical data download ID 73. | 2022-01-31 06:28:17.999 HD Request # 70 | Enabling Intraday chart updating for symbol. | 2022-01-31 06:28:17.999 Where I saw the message that Rithmic Bridge is not running, I tried to manually start the bridge by clicking on the icon in the Rim folder. The app started but gave an error message that the port was not specified. Can you assist? |
| [2022-02-02 10:19:03] |
| User953894 - Posts: 59 |
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I haven't seen any response from Support in over 48 hours. Can you please expedite looking at my support request?
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| [2022-02-02 11:42:02] |
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Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Connect to the data feed: Select "File >> Disconnect" Select "File >> Connect to Data Feed" After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog We will then determine what the problem is. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-02-02 13:36:51] |
| User953894 - Posts: 59 |
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Software version: 2130 64-bit | 2022-02-02 08:31:50.531 Primary Thread ID: 3304 | 2022-02-02 08:31:50.532 Usage end date: 2022-04-27 | 2022-02-02 08:31:50.532 Enabled for: Advanced Features 2. | 2022-02-02 08:31:50.532 Enabled for: Sierra Chart Historical Data Service. | 2022-02-02 08:31:50.532 Enabled for: Delayed Denali Real-Time Exchange Data Feed. | 2022-02-02 08:31:50.532 Allow Support for Sierra Chart Data Feeds is enabled. | 2022-02-02 08:31:50.532 Current selected Data/Trading service: Rithmic Trading | 2022-02-02 08:31:50.532 Custom symbol settings values: disabled | 2022-02-02 08:31:50.532 Chart Update Interval: 500 | 2022-02-02 08:31:50.532 Intraday Data Storage Time Unit: 1 | 2022-02-02 08:31:50.532 Time Zone: -05:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2022-02-02 08:31:50.543 2022-02-02 08:31:50 Local computer time | 2022-02-02 08:31:50.543 2022-02-02 13:31:50 Local computer time in UTC | 2022-02-02 08:31:50.543 2022-02-02 08:31:50 Local computer time in SC Time Zone | 2022-02-02 08:31:50.543 2022-01-31 11:26:13 Server time in UTC | 2022-02-02 08:31:50.543 Local computer UTC time and Server UTC time difference: 3 seconds. | 2022-02-02 08:31:50.543 Program path: G:\Sierra Charts 5\ | 2022-02-02 08:31:50.543 Data Files path: G:\Sierra Charts 5\Data\ | 2022-02-02 08:31:50.543 OS Version Number: 10.0 | 2022-02-02 08:31:50.557 Locale Setting: C | 2022-02-02 08:31:50.557 Allowed protected custom studies: OFtenIndicatorSuite, OFten_Indicators, SST_FreeBundle, Trade29 Custom Studies | 2022-02-02 08:31:50.557 Rithmic Trading | Port for executable: 54417 | 2022-02-02 08:32:47.681 Listening socket (3896). Port 54417 | Closed. | 2022-02-02 08:32:47.681 Rithmic Trading | Starting server: G:\Sierra Charts 5\Rim\DTCBridge.exe | 2022-02-02 08:32:47.682 Created process G:\Sierra Charts 5\Rim\DTCBridge.exe. Current folder: G:\Sierra Charts 5\Rim | 2022-02-02 08:32:47.684 Rithmic Trading | Bridge process is running. | 2022-02-02 08:32:49.682 Rithmic Trading | Connecting to the server 127.0.0.1. Port 54417 | 2022-02-02 08:32:49.682 DTC Client socket (2) | Creating socket. | 2022-02-02 08:32:49.682 DTC Client socket (2) | Connecting to IP: 127.0.0.1. | 2022-02-02 08:32:49.683 Rithmic Trading | Connected to server. | 2022-02-02 08:32:49.683 Rithmic Trading | Starting socket receive thread. | 2022-02-02 08:32:49.683 Rithmic Trading | Sending encoding request to server: Binary VLS | 2022-02-02 08:32:49.683 Rithmic Trading | Setting DTC encoding to Binary VLS | 2022-02-02 08:32:49.684 Rithmic Trading | Sending logon request message. | 2022-02-02 08:32:49.684 Rithmic Trading | Message from server: Starting the connection process to data and trading service. | 2022-02-02 08:32:49.687 Rithmic Trading | Message from server: Logging is enabled. Log file: G:\Sierra Charts 5\Rim\Rithmic.log | 2022-02-02 08:32:49.690 Rithmic Trading | Message from server: Connecting to Rithmic Topstep Trader server. | 2022-02-02 08:32:49.690 Rithmic Trading | Message from server: Server Alert: Market Data Connection Opened | 2022-02-02 08:32:50.276 Rithmic Trading | Message from server: Server Alert: Market Data Connection Login Failed. Result text: "permission denied" | 2022-02-02 08:32:50.331 Rithmic Trading | Received logon response. | 2022-02-02 08:32:50.331 Rithmic Trading | Server Name: DTC Bridge. | 2022-02-02 08:32:50.331 Rithmic Trading | Server protocol version: 8. Client protocol version: 8 | 2022-02-02 08:32:50.331 Rithmic Trading | Logon error received from server | 2022-02-02 08:32:50.331 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2022-02-02 08:32:50.331 Select 'File >> Disconnect' to prevent further connection attempts. | 2022-02-02 08:32:50.331 Rithmic Trading | Message from server: Server Alert: Trading System Connection Opened | 2022-02-02 08:32:50.948 Rithmic Trading | Message from server: Server Alert: Trading System Connection Login Failed. Result text: "permission denied" | 2022-02-02 08:32:50.948 Rithmic Trading | Waiting for socket receive thread to end | 2022-02-02 08:32:50.948 DTC Client socket (2) | CloseSocket call. | 2022-02-02 08:32:50.948 DTC Client socket (2) | Shutdown started. Waiting for graceful close. | 2022-02-02 08:32:50.948 Rithmic Trading | Disconnected. | 2022-02-02 08:32:50.948 Will reconnect to the server in 2.0 minutes. Select 'File >> Disconnect' to prevent further connection attempts. | 2022-02-02 08:32:50.948 DTC Client socket (2) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2022-02-02 08:32:52.760 DTC Client socket (2) | Socket gracefully closed by remote side. | 2022-02-02 08:32:52.760 DTC Client socket (2) | Closed. | 2022-02-02 08:32:52.760 File >> Disconnect selected. | 2022-02-02 08:34:21.056 DTC Client socket (0) | CloseSocket call. | 2022-02-02 08:34:21.056 Rithmic Trading | Disconnected. | 2022-02-02 08:34:21.057 Rithmic Trading | Port for executable: 54449 | 2022-02-02 08:34:25.027 Listening socket (4012). Port 54449 | Closed. | 2022-02-02 08:34:25.027 Rithmic Trading | Starting server: G:\Sierra Charts 5\Rim\DTCBridge.exe | 2022-02-02 08:34:25.028 Created process G:\Sierra Charts 5\Rim\DTCBridge.exe. Current folder: G:\Sierra Charts 5\Rim | 2022-02-02 08:34:25.031 Rithmic Trading | Bridge process is running. | 2022-02-02 08:34:27.080 Rithmic Trading | Connecting to the server 127.0.0.1. Port 54449 | 2022-02-02 08:34:27.080 DTC Client socket (2) | Creating socket. | 2022-02-02 08:34:27.081 DTC Client socket (2) | Connecting to IP: 127.0.0.1. | 2022-02-02 08:34:27.081 Rithmic Trading | Connected to server. | 2022-02-02 08:34:27.081 Rithmic Trading | Starting socket receive thread. | 2022-02-02 08:34:27.081 Rithmic Trading | Sending encoding request to server: Binary VLS | 2022-02-02 08:34:27.081 Rithmic Trading | Setting DTC encoding to Binary VLS | 2022-02-02 08:34:27.083 Rithmic Trading | Sending logon request message. | 2022-02-02 08:34:27.083 Rithmic Trading | Message from server: Starting the connection process to data and trading service. | 2022-02-02 08:34:27.086 Rithmic Trading | Message from server: Logging is enabled. Log file: G:\Sierra Charts 5\Rim\Rithmic.log | 2022-02-02 08:34:27.089 Rithmic Trading | Message from server: Connecting to Rithmic Topstep Trader server. | 2022-02-02 08:34:27.089 Rithmic Trading | Message from server: Server Alert: Market Data Connection Opened | 2022-02-02 08:34:27.656 Rithmic Trading | Message from server: Server Alert: Market Data Connection Login Failed. Result text: "permission denied" | 2022-02-02 08:34:27.702 Rithmic Trading | Received logon response. | 2022-02-02 08:34:27.702 Rithmic Trading | Server Name: DTC Bridge. | 2022-02-02 08:34:27.702 Rithmic Trading | Server protocol version: 8. Client protocol version: 8 | 2022-02-02 08:34:27.702 Rithmic Trading | Logon error received from server | 2022-02-02 08:34:27.702 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2022-02-02 08:34:27.702 Select 'File >> Disconnect' to prevent further connection attempts. | 2022-02-02 08:34:27.702 Rithmic Trading | Waiting for socket receive thread to end | 2022-02-02 08:34:27.918 DTC Client socket (2) | CloseSocket call. | 2022-02-02 08:34:27.918 Rithmic Trading | Disconnected. | 2022-02-02 08:34:27.919 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2022-02-02 08:34:27.919 DTC Client socket (2) | Shutdown started. Waiting for graceful close. | 2022-02-02 08:34:27.919 Rithmic Trading | Port for executable: 54459 | 2022-02-02 08:34:30.089 Listening socket (3820). Port 54459 | Closed. | 2022-02-02 08:34:30.089 Rithmic Trading | Starting server: G:\Sierra Charts 5\Rim\DTCBridge.exe | 2022-02-02 08:34:30.090 Created process G:\Sierra Charts 5\Rim\DTCBridge.exe. Current folder: G:\Sierra Charts 5\Rim | 2022-02-02 08:34:30.093 DTC Client socket (2) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2022-02-02 08:34:30.122 DTC Client socket (2) | Socket gracefully closed by remote side. | 2022-02-02 08:34:30.122 DTC Client socket (2) | Closed. | 2022-02-02 08:34:30.122 Rithmic Trading | Bridge process is not running! | 2022-02-02 08:34:32.084 Rithmic Trading | Connecting to the server 127.0.0.1. Port 54459 | 2022-02-02 08:34:32.084 DTC Client socket (2) | Creating socket. | 2022-02-02 08:34:32.084 DTC Client socket (2) | Connecting to IP: 127.0.0.1. | 2022-02-02 08:34:32.084 DTC Client socket (2) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2022-02-02 08:34:34.108 DTC Client socket (2) | CloseSocket call. | 2022-02-02 08:34:34.108 DTC Client socket (2) | Closed. | 2022-02-02 08:34:34.108 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2022-02-02 08:34:34.108 Select 'File >> Disconnect' to prevent further connection attempts. | 2022-02-02 08:34:34.108 DTC Client socket (0) | CloseSocket call. | 2022-02-02 08:34:34.123 Rithmic Trading | Disconnected. | 2022-02-02 08:34:34.123 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2022-02-02 08:34:34.123 Rithmic Trading | Port for executable: 54464 | 2022-02-02 08:34:36.119 Listening socket (3044). Port 54464 | Closed. | 2022-02-02 08:34:36.119 Rithmic Trading | Starting server: G:\Sierra Charts 5\Rim\DTCBridge.exe | 2022-02-02 08:34:36.120 Created process G:\Sierra Charts 5\Rim\DTCBridge.exe. Current folder: G:\Sierra Charts 5\Rim | 2022-02-02 08:34:36.123 Rithmic Trading | Bridge process is running. | 2022-02-02 08:34:38.120 Rithmic Trading | Connecting to the server 127.0.0.1. Port 54464 | 2022-02-02 08:34:38.120 DTC Client socket (2) | Creating socket. | 2022-02-02 08:34:38.120 DTC Client socket (2) | Connecting to IP: 127.0.0.1. | 2022-02-02 08:34:38.120 Rithmic Trading | Connected to server. | 2022-02-02 08:34:38.121 Rithmic Trading | Starting socket receive thread. | 2022-02-02 08:34:38.121 Rithmic Trading | Sending encoding request to server: Binary VLS | 2022-02-02 08:34:38.121 Rithmic Trading | Setting DTC encoding to Binary VLS | 2022-02-02 08:34:38.122 Rithmic Trading | Sending logon request message. | 2022-02-02 08:34:38.122 Rithmic Trading | Message from server: Starting the connection process to data and trading service. | 2022-02-02 08:34:38.122 Rithmic Trading | Message from server: Logging is enabled. Log file: G:\Sierra Charts 5\Rim\Rithmic.log | 2022-02-02 08:34:38.128 Rithmic Trading | Message from server: Connecting to Rithmic Topstep Trader server. | 2022-02-02 08:34:38.128 Rithmic Trading | Message from server: Server Alert: Market Data Connection Opened | 2022-02-02 08:34:38.726 Rithmic Trading | Message from server: Server Alert: Market Data Connection Login Failed. Result text: "permission denied" | 2022-02-02 08:34:38.739 Rithmic Trading | Received logon response. | 2022-02-02 08:34:38.739 Rithmic Trading | Server Name: DTC Bridge. | 2022-02-02 08:34:38.739 Rithmic Trading | Server protocol version: 8. Client protocol version: 8 | 2022-02-02 08:34:38.739 Rithmic Trading | Logon error received from server | 2022-02-02 08:34:38.739 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2022-02-02 08:34:38.739 Select 'File >> Disconnect' to prevent further connection attempts. | 2022-02-02 08:34:38.739 Rithmic Trading | Waiting for socket receive thread to end | 2022-02-02 08:34:38.761 DTC Client socket (2) | CloseSocket call. | 2022-02-02 08:34:38.761 DTC Client socket (2) | Shutdown started. Waiting for graceful close. | 2022-02-02 08:34:38.761 Rithmic Trading | Disconnected. | 2022-02-02 08:34:38.761 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2022-02-02 08:34:38.761 Rithmic Trading | Port for executable: 58504 | 2022-02-02 08:34:40.766 Listening socket (3896). Port 58504 | Closed. | 2022-02-02 08:34:40.766 Rithmic Trading | Starting server: G:\Sierra Charts 5\Rim\DTCBridge.exe | 2022-02-02 08:34:40.766 Created process G:\Sierra Charts 5\Rim\DTCBridge.exe. Current folder: G:\Sierra Charts 5\Rim | 2022-02-02 08:34:40.769 DTC Client socket (2) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2022-02-02 08:34:41.203 DTC Client socket (2) | Socket gracefully closed by remote side. | 2022-02-02 08:34:41.203 DTC Client socket (2) | Closed. | 2022-02-02 08:34:41.203 Rithmic Trading | Bridge process is not running! | 2022-02-02 08:34:42.784 Rithmic Trading | Connecting to the server 127.0.0.1. Port 58504 | 2022-02-02 08:34:42.784 DTC Client socket (2) | Creating socket. | 2022-02-02 08:34:42.784 DTC Client socket (2) | Connecting to IP: 127.0.0.1. | 2022-02-02 08:34:42.784 DTC Client socket (2) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2022-02-02 08:34:44.795 DTC Client socket (2) | CloseSocket call. | 2022-02-02 08:34:44.795 DTC Client socket (2) | Closed. | 2022-02-02 08:34:44.795 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2022-02-02 08:34:44.795 Select 'File >> Disconnect' to prevent further connection attempts. | 2022-02-02 08:34:44.795 DTC Client socket (0) | CloseSocket call. | 2022-02-02 08:34:44.811 Rithmic Trading | Disconnected. | 2022-02-02 08:34:44.811 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2022-02-02 08:34:44.811 Rithmic Trading | Port for executable: 58507 | 2022-02-02 08:34:46.810 Listening socket (2964). Port 58507 | Closed. | 2022-02-02 08:34:46.810 Rithmic Trading | Starting server: G:\Sierra Charts 5\Rim\DTCBridge.exe | 2022-02-02 08:34:46.811 Created process G:\Sierra Charts 5\Rim\DTCBridge.exe. Current folder: G:\Sierra Charts 5\Rim | 2022-02-02 08:34:46.814 Rithmic Trading | Bridge process is running. | 2022-02-02 08:34:48.817 Rithmic Trading | Connecting to the server 127.0.0.1. Port 58507 | 2022-02-02 08:34:48.817 DTC Client socket (2) | Creating socket. | 2022-02-02 08:34:48.818 DTC Client socket (2) | Connecting to IP: 127.0.0.1. | 2022-02-02 08:34:48.818 Rithmic Trading | Connected to server. | 2022-02-02 08:34:48.818 Rithmic Trading | Starting socket receive thread. | 2022-02-02 08:34:48.818 Rithmic Trading | Sending encoding request to server: Binary VLS | 2022-02-02 08:34:48.818 Rithmic Trading | Setting DTC encoding to Binary VLS | 2022-02-02 08:34:48.819 Rithmic Trading | Sending logon request message. | 2022-02-02 08:34:48.819 Rithmic Trading | Message from server: Starting the connection process to data and trading service. | 2022-02-02 08:34:48.819 Rithmic Trading | Message from server: Logging is enabled. Log file: G:\Sierra Charts 5\Rim\Rithmic.log | 2022-02-02 08:34:48.825 Rithmic Trading | Message from server: Connecting to Rithmic Topstep Trader server. | 2022-02-02 08:34:48.825 Rithmic Trading | Message from server: Server Alert: Market Data Connection Opened | 2022-02-02 08:34:49.383 Rithmic Trading | Message from server: Server Alert: Market Data Connection Login Failed. Result text: "permission denied" | 2022-02-02 08:34:49.441 Rithmic Trading | Received logon response. | 2022-02-02 08:34:49.441 Rithmic Trading | Server Name: DTC Bridge. | 2022-02-02 08:34:49.441 Rithmic Trading | Server protocol version: 8. Client protocol version: 8 | 2022-02-02 08:34:49.441 Rithmic Trading | Logon error received from server | 2022-02-02 08:34:49.441 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2022-02-02 08:34:49.441 Select 'File >> Disconnect' to prevent further connection attempts. | 2022-02-02 08:34:49.441 Rithmic Trading | Waiting for socket receive thread to end | 2022-02-02 08:34:49.680 DTC Client socket (2) | CloseSocket call. | 2022-02-02 08:34:49.680 DTC Client socket (2) | Shutdown started. Waiting for graceful close. | 2022-02-02 08:34:49.680 Rithmic Trading | Disconnected. | 2022-02-02 08:34:49.681 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2022-02-02 08:34:49.681 Rithmic Trading | Port for executable: 58517 | 2022-02-02 08:34:51.683 Listening socket (3896). Port 58517 | Closed. | 2022-02-02 08:34:51.683 Rithmic Trading | Starting server: G:\Sierra Charts 5\Rim\DTCBridge.exe | 2022-02-02 08:34:51.684 Created process G:\Sierra Charts 5\Rim\DTCBridge.exe. Current folder: G:\Sierra Charts 5\Rim | 2022-02-02 08:34:51.686 DTC Client socket (2) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2022-02-02 08:34:51.928 DTC Client socket (2) | Socket gracefully closed by remote side. | 2022-02-02 08:34:51.928 DTC Client socket (2) | Closed. | 2022-02-02 08:34:51.928 Rithmic Trading | Bridge process is not running! | 2022-02-02 08:34:53.684 Rithmic Trading | Connecting to the server 127.0.0.1. Port 58517 | 2022-02-02 08:34:53.684 DTC Client socket (2) | Creating socket. | 2022-02-02 08:34:53.684 DTC Client socket (2) | Connecting to IP: 127.0.0.1. | 2022-02-02 08:34:53.684 DTC Client socket (2) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2022-02-02 08:34:55.698 DTC Client socket (2) | CloseSocket call. | 2022-02-02 08:34:55.698 DTC Client socket (2) | Closed. | 2022-02-02 08:34:55.699 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2022-02-02 08:34:55.699 Select 'File >> Disconnect' to prevent further connection attempts. | 2022-02-02 08:34:55.699 DTC Client socket (0) | CloseSocket call. | 2022-02-02 08:34:55.715 Rithmic Trading | Disconnected. | 2022-02-02 08:34:55.715 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2022-02-02 08:34:55.715 Rithmic Trading | Port for executable: 58520 | 2022-02-02 08:34:57.713 Listening socket (3392). Port 58520 | Closed. | 2022-02-02 08:34:57.713 Rithmic Trading | Starting server: G:\Sierra Charts 5\Rim\DTCBridge.exe | 2022-02-02 08:34:57.713 Created process G:\Sierra Charts 5\Rim\DTCBridge.exe. Current folder: G:\Sierra Charts 5\Rim | 2022-02-02 08:34:57.716 Rithmic Trading | Bridge process is running. | 2022-02-02 08:34:59.709 Rithmic Trading | Connecting to the server 127.0.0.1. Port 58520 | 2022-02-02 08:34:59.709 DTC Client socket (2) | Creating socket. | 2022-02-02 08:34:59.710 DTC Client socket (2) | Connecting to IP: 127.0.0.1. | 2022-02-02 08:34:59.710 Rithmic Trading | Connected to server. | 2022-02-02 08:34:59.710 Rithmic Trading | Starting socket receive thread. | 2022-02-02 08:34:59.710 Rithmic Trading | Sending encoding request to server: Binary VLS | 2022-02-02 08:34:59.710 Rithmic Trading | Setting DTC encoding to Binary VLS | 2022-02-02 08:34:59.711 Rithmic Trading | Sending logon request message. | 2022-02-02 08:34:59.711 Rithmic Trading | Message from server: Starting the connection process to data and trading service. | 2022-02-02 08:34:59.711 Rithmic Trading | Message from server: Logging is enabled. Log file: G:\Sierra Charts 5\Rim\Rithmic.log | 2022-02-02 08:34:59.717 Rithmic Trading | Message from server: Connecting to Rithmic Topstep Trader server. | 2022-02-02 08:34:59.717 Rithmic Trading | Message from server: Server Alert: Market Data Connection Opened | 2022-02-02 08:35:00.289 Rithmic Trading | Message from server: Server Alert: Market Data Connection Login Failed. Result text: "permission denied" | 2022-02-02 08:35:00.351 Rithmic Trading | Received logon response. | 2022-02-02 08:35:00.372 Rithmic Trading | Server Name: DTC Bridge. | 2022-02-02 08:35:00.372 Rithmic Trading | Server protocol version: 8. Client protocol version: 8 | 2022-02-02 08:35:00.372 Rithmic Trading | Logon error received from server | 2022-02-02 08:35:00.372 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2022-02-02 08:35:00.372 Select 'File >> Disconnect' to prevent further connection attempts. | 2022-02-02 08:35:00.372 Rithmic Trading | Waiting for socket receive thread to end | 2022-02-02 08:35:00.677 DTC Client socket (2) | CloseSocket call. | 2022-02-02 08:35:00.677 Rithmic Trading | Disconnected. | 2022-02-02 08:35:00.678 DTC Client socket (2) | Shutdown started. Waiting for graceful close. | 2022-02-02 08:35:00.678 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2022-02-02 08:35:00.678 Rithmic Trading | Port for executable: 58530 | 2022-02-02 08:35:02.702 Listening socket (3992). Port 58530 | Closed. | 2022-02-02 08:35:02.702 Rithmic Trading | Starting server: G:\Sierra Charts 5\Rim\DTCBridge.exe | 2022-02-02 08:35:02.702 Created process G:\Sierra Charts 5\Rim\DTCBridge.exe. Current folder: G:\Sierra Charts 5\Rim | 2022-02-02 08:35:02.705 DTC Client socket (2) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2022-02-02 08:35:02.802 DTC Client socket (2) | Socket gracefully closed by remote side. | 2022-02-02 08:35:02.802 DTC Client socket (2) | Closed. | 2022-02-02 08:35:02.802 Rithmic Trading | Bridge process is not running! | 2022-02-02 08:35:04.715 Rithmic Trading | Connecting to the server 127.0.0.1. Port 58530 | 2022-02-02 08:35:04.715 DTC Client socket (2) | Creating socket. | 2022-02-02 08:35:04.715 DTC Client socket (2) | Connecting to IP: 127.0.0.1. | 2022-02-02 08:35:04.715 DTC Client socket (2) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2022-02-02 08:35:06.740 DTC Client socket (2) | CloseSocket call. | 2022-02-02 08:35:06.740 DTC Client socket (2) | Closed. | 2022-02-02 08:35:06.740 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2022-02-02 08:35:06.740 Select 'File >> Disconnect' to prevent further connection attempts. | 2022-02-02 08:35:06.740 DTC Client socket (0) | CloseSocket call. | 2022-02-02 08:35:06.755 Rithmic Trading | Disconnected. | 2022-02-02 08:35:06.756 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2022-02-02 08:35:06.756 Rithmic Trading | Port for executable: 58534 | 2022-02-02 08:35:08.767 Listening socket (3044). Port 58534 | Closed. | 2022-02-02 08:35:08.767 Rithmic Trading | Starting server: G:\Sierra Charts 5\Rim\DTCBridge.exe | 2022-02-02 08:35:08.768 Created process G:\Sierra Charts 5\Rim\DTCBridge.exe. Current folder: G:\Sierra Charts 5\Rim | 2022-02-02 08:35:08.771 Rithmic Trading | Bridge process is running. | 2022-02-02 08:35:10.796 Rithmic Trading | Connecting to the server 127.0.0.1. Port 58534 | 2022-02-02 08:35:10.796 DTC Client socket (2) | Creating socket. | 2022-02-02 08:35:10.796 DTC Client socket (2) | Connecting to IP: 127.0.0.1. | 2022-02-02 08:35:10.796 Rithmic Trading | Connected to server. | 2022-02-02 08:35:10.796 Rithmic Trading | Starting socket receive thread. | 2022-02-02 08:35:10.796 Rithmic Trading | Sending encoding request to server: Binary VLS | 2022-02-02 08:35:10.796 Rithmic Trading | Setting DTC encoding to Binary VLS | 2022-02-02 08:35:10.797 Rithmic Trading | Sending logon request message. | 2022-02-02 08:35:10.797 Rithmic Trading | Message from server: Starting the connection process to data and trading service. | 2022-02-02 08:35:10.798 Rithmic Trading | Message from server: Logging is enabled. Log file: G:\Sierra Charts 5\Rim\Rithmic.log | 2022-02-02 08:35:10.805 Rithmic Trading | Message from server: Connecting to Rithmic Topstep Trader server. | 2022-02-02 08:35:10.805 Rithmic Trading | Message from server: Server Alert: Market Data Connection Opened | 2022-02-02 08:35:11.401 Rithmic Trading | Message from server: Server Alert: Market Data Connection Login Failed. Result text: "permission denied" | 2022-02-02 08:35:11.451 Rithmic Trading | Received logon response. | 2022-02-02 08:35:11.451 Rithmic Trading | Server Name: DTC Bridge. | 2022-02-02 08:35:11.451 Rithmic Trading | Server protocol version: 8. Client protocol version: 8 | 2022-02-02 08:35:11.451 Rithmic Trading | Logon error received from server | 2022-02-02 08:35:11.451 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2022-02-02 08:35:11.451 Select 'File >> Disconnect' to prevent further connection attempts. | 2022-02-02 08:35:11.451 Rithmic Trading | Waiting for socket receive thread to end | 2022-02-02 08:35:11.706 DTC Client socket (2) | CloseSocket call. | 2022-02-02 08:35:11.706 Rithmic Trading | Disconnected. | 2022-02-02 08:35:11.706 DTC Client socket (2) | Shutdown started. Waiting for graceful close. | 2022-02-02 08:35:11.706 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2022-02-02 08:35:11.706 Rithmic Trading | Port for executable: 58544 | 2022-02-02 08:35:13.768 Listening socket (3872). Port 58544 | Closed. | 2022-02-02 08:35:13.768 Rithmic Trading | Starting server: G:\Sierra Charts 5\Rim\DTCBridge.exe | 2022-02-02 08:35:13.769 Created process G:\Sierra Charts 5\Rim\DTCBridge.exe. Current folder: G:\Sierra Charts 5\Rim | 2022-02-02 08:35:13.772 DTC Client socket (2) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2022-02-02 08:35:13.846 DTC Client socket (2) | Socket gracefully closed by remote side. | 2022-02-02 08:35:13.846 DTC Client socket (2) | Closed. | 2022-02-02 08:35:13.846 Rithmic Trading | Bridge process is not running! | 2022-02-02 08:35:15.771 Rithmic Trading | Connecting to the server 127.0.0.1. Port 58544 | 2022-02-02 08:35:15.771 DTC Client socket (3) | Creating socket. | 2022-02-02 08:35:15.771 DTC Client socket (3) | Connecting to IP: 127.0.0.1. | 2022-02-02 08:35:15.772 DTC Client socket (3) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2022-02-02 08:35:17.805 DTC Client socket (3) | CloseSocket call. | 2022-02-02 08:35:17.806 DTC Client socket (3) | Closed. | 2022-02-02 08:35:17.806 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2022-02-02 08:35:17.806 Select 'File >> Disconnect' to prevent further connection attempts. | 2022-02-02 08:35:17.806 DTC Client socket (0) | CloseSocket call. | 2022-02-02 08:35:17.822 Rithmic Trading | Disconnected. | 2022-02-02 08:35:17.822 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2022-02-02 08:35:17.822 Rithmic Trading | Port for executable: 58547 | 2022-02-02 08:35:19.849 Listening socket (3728). Port 58547 | Closed. | 2022-02-02 08:35:19.849 Rithmic Trading | Starting server: G:\Sierra Charts 5\Rim\DTCBridge.exe | 2022-02-02 08:35:19.850 Created process G:\Sierra Charts 5\Rim\DTCBridge.exe. Current folder: G:\Sierra Charts 5\Rim | 2022-02-02 08:35:19.853 Rithmic Trading | Bridge process is running. | 2022-02-02 08:35:22.124 Rithmic Trading | Connecting to the server 127.0.0.1. Port 58547 | 2022-02-02 08:35:22.124 DTC Client socket (2) | Creating socket. | 2022-02-02 08:35:22.124 DTC Client socket (2) | Connecting to IP: 127.0.0.1. | 2022-02-02 08:35:22.124 Rithmic Trading | Connected to server. | 2022-02-02 08:35:22.124 Rithmic Trading | Starting socket receive thread. | 2022-02-02 08:35:22.124 Rithmic Trading | Sending encoding request to server: Binary VLS | 2022-02-02 08:35:22.125 Rithmic Trading | Setting DTC encoding to Binary VLS | 2022-02-02 08:35:22.125 Rithmic Trading | Sending logon request message. | 2022-02-02 08:35:22.125 Rithmic Trading | Message from server: Starting the connection process to data and trading service. | 2022-02-02 08:35:22.126 Rithmic Trading | Message from server: Logging is enabled. Log file: G:\Sierra Charts 5\Rim\Rithmic.log | 2022-02-02 08:35:22.132 Rithmic Trading | Message from server: Connecting to Rithmic Topstep Trader server. | 2022-02-02 08:35:22.132 Rithmic Trading | Message from server: Server Alert: Market Data Connection Opened | 2022-02-02 08:35:22.685 Rithmic Trading | Message from server: Server Alert: Market Data Connection Login Failed. Result text: "permission denied" | 2022-02-02 08:35:22.692 Rithmic Trading | Received logon response. | 2022-02-02 08:35:22.692 Rithmic Trading | Server Name: DTC Bridge. | 2022-02-02 08:35:22.692 Rithmic Trading | Server protocol version: 8. Client protocol version: 8 | 2022-02-02 08:35:22.692 Rithmic Trading | Logon error received from server | 2022-02-02 08:35:22.692 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2022-02-02 08:35:22.692 Select 'File >> Disconnect' to prevent further connection attempts. | 2022-02-02 08:35:22.692 Rithmic Trading | Waiting for socket receive thread to end | 2022-02-02 08:35:22.711 DTC Client socket (2) | CloseSocket call. | 2022-02-02 08:35:22.711 DTC Client socket (2) | Shutdown started. Waiting for graceful close. | 2022-02-02 08:35:22.711 Rithmic Trading | Disconnected. | 2022-02-02 08:35:22.711 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2022-02-02 08:35:22.711 Rithmic Trading | Port for executable: 58558 | 2022-02-02 08:35:24.714 Listening socket (3412). Port 58558 | Closed. | 2022-02-02 08:35:24.714 Rithmic Trading | Starting server: G:\Sierra Charts 5\Rim\DTCBridge.exe | 2022-02-02 08:35:24.715 Created process G:\Sierra Charts 5\Rim\DTCBridge.exe. Current folder: G:\Sierra Charts 5\Rim | 2022-02-02 08:35:24.718 DTC Client socket (2) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2022-02-02 08:35:24.931 DTC Client socket (2) | Socket gracefully closed by remote side. | 2022-02-02 08:35:24.931 DTC Client socket (2) | Closed. | 2022-02-02 08:35:24.931 Rithmic Trading | Bridge process is not running! | 2022-02-02 08:35:26.710 Rithmic Trading | Connecting to the server 127.0.0.1. Port 58558 | 2022-02-02 08:35:26.710 DTC Client socket (2) | Creating socket. | 2022-02-02 08:35:26.710 DTC Client socket (2) | Connecting to IP: 127.0.0.1. | 2022-02-02 08:35:26.710 DTC Client socket (2) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2022-02-02 08:35:28.744 DTC Client socket (2) | CloseSocket call. | 2022-02-02 08:35:28.745 DTC Client socket (2) | Closed. | 2022-02-02 08:35:28.745 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2022-02-02 08:35:28.745 Select 'File >> Disconnect' to prevent further connection attempts. | 2022-02-02 08:35:28.745 DTC Client socket (0) | CloseSocket call. | 2022-02-02 08:35:28.761 Rithmic Trading | Disconnected. | 2022-02-02 08:35:28.761 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2022-02-02 08:35:28.761 Rithmic Trading | Port for executable: 58568 | 2022-02-02 08:35:30.771 Listening socket (3764). Port 58568 | Closed. | 2022-02-02 08:35:30.771 Rithmic Trading | Starting server: G:\Sierra Charts 5\Rim\DTCBridge.exe | 2022-02-02 08:35:30.772 Created process G:\Sierra Charts 5\Rim\DTCBridge.exe. Current folder: G:\Sierra Charts 5\Rim | 2022-02-02 08:35:30.775 Rithmic Trading | Bridge process is running. | 2022-02-02 08:35:32.779 Rithmic Trading | Connecting to the server 127.0.0.1. Port 58568 | 2022-02-02 08:35:32.779 DTC Client socket (2) | Creating socket. | 2022-02-02 08:35:32.779 DTC Client socket (2) | Connecting to IP: 127.0.0.1. | 2022-02-02 08:35:32.779 Rithmic Trading | Connected to server. | 2022-02-02 08:35:32.779 Rithmic Trading | Starting socket receive thread. | 2022-02-02 08:35:32.779 Rithmic Trading | Sending encoding request to server: Binary VLS | 2022-02-02 08:35:32.779 Rithmic Trading | Setting DTC encoding to Binary VLS | 2022-02-02 08:35:32.780 Rithmic Trading | Sending logon request message. | 2022-02-02 08:35:32.780 Rithmic Trading | Message from server: Starting the connection process to data and trading service. | 2022-02-02 08:35:32.780 Rithmic Trading | Message from server: Logging is enabled. Log file: G:\Sierra Charts 5\Rim\Rithmic.log | 2022-02-02 08:35:32.786 Rithmic Trading | Message from server: Connecting to Rithmic Topstep Trader server. | 2022-02-02 08:35:32.786 Rithmic Trading | Message from server: Server Alert: Market Data Connection Opened | 2022-02-02 08:35:33.351 Rithmic Trading | Message from server: Server Alert: Market Data Connection Login Failed. Result text: "permission denied" | 2022-02-02 08:35:33.400 Rithmic Trading | Received logon response. | 2022-02-02 08:35:33.400 Rithmic Trading | Server Name: DTC Bridge. | 2022-02-02 08:35:33.400 Rithmic Trading | Server protocol version: 8. Client protocol version: 8 | 2022-02-02 08:35:33.400 Rithmic Trading | Logon error received from server | 2022-02-02 08:35:33.400 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2022-02-02 08:35:33.400 Select 'File >> Disconnect' to prevent further connection attempts. | 2022-02-02 08:35:33.400 Rithmic Trading | Waiting for socket receive thread to end | 2022-02-02 08:35:33.474 DTC Client socket (2) | CloseSocket call. | 2022-02-02 08:35:33.474 DTC Client socket (2) | Shutdown started. Waiting for graceful close. | 2022-02-02 08:35:33.474 Rithmic Trading | Disconnected. | 2022-02-02 08:35:33.476 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2022-02-02 08:35:33.476 Rithmic Trading | Port for executable: 58581 | 2022-02-02 08:35:35.495 Listening socket (3752). Port 58581 | Closed. | 2022-02-02 08:35:35.495 Rithmic Trading | Starting server: G:\Sierra Charts 5\Rim\DTCBridge.exe | 2022-02-02 08:35:35.496 Created process G:\Sierra Charts 5\Rim\DTCBridge.exe. Current folder: G:\Sierra Charts 5\Rim | 2022-02-02 08:35:35.499 DTC Client socket (2) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2022-02-02 08:35:35.867 DTC Client socket (2) | Socket gracefully closed by remote side. | 2022-02-02 08:35:35.867 DTC Client socket (2) | Closed. | 2022-02-02 08:35:35.867 Rithmic Trading | Bridge process is not running! | 2022-02-02 08:35:37.490 Rithmic Trading | Connecting to the server 127.0.0.1. Port 58581 | 2022-02-02 08:35:37.490 DTC Client socket (2) | Creating socket. | 2022-02-02 08:35:37.490 DTC Client socket (2) | Connecting to IP: 127.0.0.1. | 2022-02-02 08:35:37.490 DTC Client socket (2) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2022-02-02 08:35:39.512 DTC Client socket (2) | CloseSocket call. | 2022-02-02 08:35:39.512 DTC Client socket (2) | Closed. | 2022-02-02 08:35:39.512 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2022-02-02 08:35:39.512 Select 'File >> Disconnect' to prevent further connection attempts. | 2022-02-02 08:35:39.512 DTC Client socket (0) | CloseSocket call. | 2022-02-02 08:35:39.526 Rithmic Trading | Disconnected. | 2022-02-02 08:35:39.526 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2022-02-02 08:35:39.527 Rithmic Trading | Port for executable: 58583 | 2022-02-02 08:35:41.530 Listening socket (3104). Port 58583 | Closed. | 2022-02-02 08:35:41.530 Rithmic Trading | Starting server: G:\Sierra Charts 5\Rim\DTCBridge.exe | 2022-02-02 08:35:41.531 Created process G:\Sierra Charts 5\Rim\DTCBridge.exe. Current folder: G:\Sierra Charts 5\Rim | 2022-02-02 08:35:41.534 Rithmic Trading | Bridge process is running. | 2022-02-02 08:35:43.546 Rithmic Trading | Connecting to the server 127.0.0.1. Port 58583 | 2022-02-02 08:35:43.546 DTC Client socket (2) | Creating socket. | 2022-02-02 08:35:43.546 DTC Client socket (2) | Connecting to IP: 127.0.0.1. | 2022-02-02 08:35:43.546 Rithmic Trading | Connected to server. | 2022-02-02 08:35:43.546 Rithmic Trading | Starting socket receive thread. | 2022-02-02 08:35:43.546 Rithmic Trading | Sending encoding request to server: Binary VLS | 2022-02-02 08:35:43.547 Rithmic Trading | Setting DTC encoding to Binary VLS | 2022-02-02 08:35:43.547 Rithmic Trading | Sending logon request message. | 2022-02-02 08:35:43.547 Rithmic Trading | Message from server: Starting the connection process to data and trading service. | 2022-02-02 08:35:43.548 Rithmic Trading | Message from server: Logging is enabled. Log file: G:\Sierra Charts 5\Rim\Rithmic.log | 2022-02-02 08:35:43.555 Rithmic Trading | Message from server: Connecting to Rithmic Topstep Trader server. | 2022-02-02 08:35:43.555 Rithmic Trading | Message from server: Server Alert: Market Data Connection Opened | 2022-02-02 08:35:44.170 Rithmic Trading | Message from server: Server Alert: Market Data Connection Login Failed. Result text: "permission denied" | 2022-02-02 08:35:44.170 Rithmic Trading | Received logon response. | 2022-02-02 08:35:44.170 Rithmic Trading | Server Name: DTC Bridge. | 2022-02-02 08:35:44.170 Rithmic Trading | Server protocol version: 8. Client protocol version: 8 | 2022-02-02 08:35:44.170 Rithmic Trading | Logon error received from server | 2022-02-02 08:35:44.170 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2022-02-02 08:35:44.170 Select 'File >> Disconnect' to prevent further connection attempts. | 2022-02-02 08:35:44.170 Rithmic Trading | Waiting for socket receive thread to end | 2022-02-02 08:35:44.175 DTC Client socket (2) | CloseSocket call. | 2022-02-02 08:35:44.175 DTC Client socket (2) | Shutdown started. Waiting for graceful close. | 2022-02-02 08:35:44.175 Rithmic Trading | Disconnected. | 2022-02-02 08:35:44.176 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2022-02-02 08:35:44.176 Rithmic Trading | Port for executable: 58594 | 2022-02-02 08:35:46.305 Listening socket (3296). Port 58594 | Closed. | 2022-02-02 08:35:46.305 Rithmic Trading | Starting server: G:\Sierra Charts 5\Rim\DTCBridge.exe | 2022-02-02 08:35:46.306 Created process G:\Sierra Charts 5\Rim\DTCBridge.exe. Current folder: G:\Sierra Charts 5\Rim | 2022-02-02 08:35:46.309 DTC Client socket (2) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2022-02-02 08:35:46.624 DTC Client socket (2) | Socket gracefully closed by remote side. | 2022-02-02 08:35:46.624 DTC Client socket (2) | Closed. | 2022-02-02 08:35:46.624 Rithmic Trading | Bridge process is not running! | 2022-02-02 08:35:48.298 Rithmic Trading | Connecting to the server 127.0.0.1. Port 58594 | 2022-02-02 08:35:48.299 DTC Client socket (2) | Creating socket. | 2022-02-02 08:35:48.299 DTC Client socket (2) | Connecting to IP: 127.0.0.1. | 2022-02-02 08:35:48.299 DTC Client socket (2) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2022-02-02 08:35:50.313 DTC Client socket (2) | CloseSocket call. | 2022-02-02 08:35:50.313 DTC Client socket (2) | Closed. | 2022-02-02 08:35:50.313 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2022-02-02 08:35:50.313 Select 'File >> Disconnect' to prevent further connection attempts. | 2022-02-02 08:35:50.313 DTC Client socket (0) | CloseSocket call. | 2022-02-02 08:35:50.329 Rithmic Trading | Disconnected. | 2022-02-02 08:35:50.329 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2022-02-02 08:35:50.329 Rithmic Trading | Port for executable: 58599 | 2022-02-02 08:35:52.338 Listening socket (3296). Port 58599 | Closed. | 2022-02-02 08:35:52.338 Rithmic Trading | Starting server: G:\Sierra Charts 5\Rim\DTCBridge.exe | 2022-02-02 08:35:52.339 Created process G:\Sierra Charts 5\Rim\DTCBridge.exe. Current folder: G:\Sierra Charts 5\Rim | 2022-02-02 08:35:52.341 Rithmic Trading | Bridge process is running. | 2022-02-02 08:35:54.335 Rithmic Trading | Connecting to the server 127.0.0.1. Port 58599 | 2022-02-02 08:35:54.335 DTC Client socket (2) | Creating socket. | 2022-02-02 08:35:54.335 DTC Client socket (2) | Connecting to IP: 127.0.0.1. | 2022-02-02 08:35:54.335 Rithmic Trading | Connected to server. | 2022-02-02 08:35:54.335 Rithmic Trading | Starting socket receive thread. | 2022-02-02 08:35:54.335 Rithmic Trading | Sending encoding request to server: Binary VLS | 2022-02-02 08:35:54.335 Rithmic Trading | Setting DTC encoding to Binary VLS | 2022-02-02 08:35:54.336 Rithmic Trading | Sending logon request message. | 2022-02-02 08:35:54.337 Rithmic Trading | Message from server: Starting the connection process to data and trading service. | 2022-02-02 08:35:54.337 Rithmic Trading | Message from server: Logging is enabled. Log file: G:\Sierra Charts 5\Rim\Rithmic.log | 2022-02-02 08:35:54.343 Rithmic Trading | Message from server: Connecting to Rithmic Topstep Trader server. | 2022-02-02 08:35:54.343 Rithmic Trading | Message from server: Server Alert: Market Data Connection Opened | 2022-02-02 08:35:54.938 Rithmic Trading | Message from server: Server Alert: Market Data Connection Login Failed. Result text: "permission denied" | 2022-02-02 08:35:54.983 Rithmic Trading | Received logon response. | 2022-02-02 08:35:54.984 Rithmic Trading | Server Name: DTC Bridge. | 2022-02-02 08:35:54.984 Rithmic Trading | Server protocol version: 8. Client protocol version: 8 | 2022-02-02 08:35:54.984 Rithmic Trading | Logon error received from server | 2022-02-02 08:35:54.984 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2022-02-02 08:35:54.984 Select 'File >> Disconnect' to prevent further connection attempts. | 2022-02-02 08:35:54.984 Rithmic Trading | Waiting for socket receive thread to end | 2022-02-02 08:35:55.216 DTC Client socket (2) | CloseSocket call. | 2022-02-02 08:35:55.216 Rithmic Trading | Disconnected. | 2022-02-02 08:35:55.216 DTC Client socket (2) | Shutdown started. Waiting for graceful close. | 2022-02-02 08:35:55.216 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2022-02-02 08:35:55.216 Rithmic Trading | Port for executable: 58609 | 2022-02-02 08:35:57.221 Listening socket (3380). Port 58609 | Closed. | 2022-02-02 08:35:57.222 Rithmic Trading | Starting server: G:\Sierra Charts 5\Rim\DTCBridge.exe | 2022-02-02 08:35:57.222 Created process G:\Sierra Charts 5\Rim\DTCBridge.exe. Current folder: G:\Sierra Charts 5\Rim | 2022-02-02 08:35:57.224 DTC Client socket (2) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2022-02-02 08:35:57.428 DTC Client socket (2) | Socket gracefully closed by remote side. | 2022-02-02 08:35:57.429 DTC Client socket (2) | Closed. | 2022-02-02 08:35:57.429 Rithmic Trading | Bridge process is not running! | 2022-02-02 08:35:59.249 Rithmic Trading | Connecting to the server 127.0.0.1. Port 58609 | 2022-02-02 08:35:59.249 DTC Client socket (2) | Creating socket. | 2022-02-02 08:35:59.249 DTC Client socket (2) | Connecting to IP: 127.0.0.1. | 2022-02-02 08:35:59.249 DTC Client socket (2) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2022-02-02 08:36:01.272 DTC Client socket (2) | CloseSocket call. | 2022-02-02 08:36:01.272 DTC Client socket (2) | Closed. | 2022-02-02 08:36:01.272 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2022-02-02 08:36:01.272 Select 'File >> Disconnect' to prevent further connection attempts. | 2022-02-02 08:36:01.272 DTC Client socket (0) | CloseSocket call. | 2022-02-02 08:36:01.288 Rithmic Trading | Disconnected. | 2022-02-02 08:36:01.288 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2022-02-02 08:36:01.288 Rithmic Trading | Port for executable: 58612 | 2022-02-02 08:36:03.291 Listening socket (3776). Port 58612 | Closed. | 2022-02-02 08:36:03.291 Rithmic Trading | Starting server: G:\Sierra Charts 5\Rim\DTCBridge.exe | 2022-02-02 08:36:03.292 Created process G:\Sierra Charts 5\Rim\DTCBridge.exe. Current folder: G:\Sierra Charts 5\Rim | 2022-02-02 08:36:03.295 Rithmic Trading | Bridge process is running. | 2022-02-02 08:36:05.292 Rithmic Trading | Connecting to the server 127.0.0.1. Port 58612 | 2022-02-02 08:36:05.292 DTC Client socket (2) | Creating socket. | 2022-02-02 08:36:05.292 DTC Client socket (2) | Connecting to IP: 127.0.0.1. | 2022-02-02 08:36:05.292 Rithmic Trading | Connected to server. | 2022-02-02 08:36:05.293 Rithmic Trading | Starting socket receive thread. | 2022-02-02 08:36:05.293 Rithmic Trading | Sending encoding request to server: Binary VLS | 2022-02-02 08:36:05.293 Rithmic Trading | Setting DTC encoding to Binary VLS | 2022-02-02 08:36:05.294 Rithmic Trading | Sending logon request message. | 2022-02-02 08:36:05.294 Rithmic Trading | Message from server: Starting the connection process to data and trading service. | 2022-02-02 08:36:05.294 Rithmic Trading | Message from server: Logging is enabled. Log file: G:\Sierra Charts 5\Rim\Rithmic.log | 2022-02-02 08:36:05.300 Rithmic Trading | Message from server: Connecting to Rithmic Topstep Trader server. | 2022-02-02 08:36:05.300 Rithmic Trading | Message from server: Server Alert: Market Data Connection Opened | 2022-02-02 08:36:05.825 Rithmic Trading | Message from server: Server Alert: Market Data Connection Login Failed. Result text: "permission denied" | 2022-02-02 08:36:05.868 Rithmic Trading | Received logon response. | 2022-02-02 08:36:05.868 Rithmic Trading | Server Name: DTC Bridge. | 2022-02-02 08:36:05.868 Rithmic Trading | Server protocol version: 8. Client protocol version: 8 | 2022-02-02 08:36:05.868 Rithmic Trading | Logon error received from server | 2022-02-02 08:36:05.868 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2022-02-02 08:36:05.868 Select 'File >> Disconnect' to prevent further connection attempts. | 2022-02-02 08:36:05.868 Rithmic Trading | Waiting for socket receive thread to end | 2022-02-02 08:36:05.883 DTC Client socket (2) | CloseSocket call. | 2022-02-02 08:36:05.883 DTC Client socket (2) | Shutdown started. Waiting for graceful close. | 2022-02-02 08:36:05.883 Rithmic Trading | Disconnected. | 2022-02-02 08:36:05.884 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2022-02-02 08:36:05.888 Rithmic Trading | Port for executable: 58624 | 2022-02-02 08:36:08.040 Listening socket (3812). Port 58624 | Closed. | 2022-02-02 08:36:08.040 Rithmic Trading | Starting server: G:\Sierra Charts 5\Rim\DTCBridge.exe | 2022-02-02 08:36:08.041 Created process G:\Sierra Charts 5\Rim\DTCBridge.exe. Current folder: G:\Sierra Charts 5\Rim | 2022-02-02 08:36:08.044 DTC Client socket (2) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2022-02-02 08:36:08.387 DTC Client socket (2) | Socket gracefully closed by remote side. | 2022-02-02 08:36:08.387 DTC Client socket (2) | Closed. | 2022-02-02 08:36:08.387 File >> Disconnect selected. | 2022-02-02 08:36:09.433 DTC Client socket (0) | CloseSocket call. | 2022-02-02 08:36:09.433 Rithmic Trading | Disconnected. | 2022-02-02 08:36:09.433 |
| [2022-02-02 14:24:12] |
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You are getting a permission denied error: Rithmic Trading | Message from server: Server Alert: Market Data Connection Login Failed. Result text: "permission denied" | 2022-02-02 08:35:44.170 Refer to: Rithmic Trading Platform Service: Permission Denied Resolution Procedure We do apologize for the delay with the response. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-02-02 14:24:34
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| [2022-02-02 15:30:29] |
| User953894 - Posts: 59 |
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Thank you for the quick turnaround today. I've looked at the link you provided and reached out to Topstep and asked them to investigate the permission denied issue. But I also read the section of the support page just above the PermissionDeniedResolution section. Perhaps is this also part of my problem where connectivity is being denied?
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| [2022-02-02 15:43:32] |
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No it is not. That is different. To access historical and streaming market data independent from your Trading service. Follow these instructions. Set "Global Settings >> Data/Trade Service Settings >> Current Selected Service" to "SC Data-All Services". Press "OK" And then translate the symbols in your Chartbooks and Sierra Chart using this "Edit' menu command: Edit Menu: Edit >> Translate Symbols To Current Service (Translate Symbols to Current Service) You can then use the data provided by Sierra Chart independent of your trading service. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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