Support Board
Date/Time: Tue, 26 Nov 2024 11:26:13 +0000
change pakhet 3 for pakhet 5
View Count: 1279
| [2014-04-10 16:55:10] |
| User5956732 - Posts: 12 |
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Hi I do not know how, at the beginning I paid 3 pakhet account sierra chart but then I decided to change to 5th pakhet I paid for it with your broker and account for AMP 5 version I have what I had to do abch pakhet 5 ? Than you RAdek
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| [2014-04-10 18:11:23] |
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We are sending you now an email message with instructions on what to do.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-04-10 18:37:25] |
| User5956732 - Posts: 12 |
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thank you
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| [2014-04-10 18:54:28] |
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Please let us know if you got the email message.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-05-01 18:21:01] |
| User5956732 - Posts: 12 |
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Hello, I have a problem and I need you to run the Sierra Chart 5 pakhet still running only 3rd Can you help me? I paid 5 pakhet with your broker AMP.
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| [2014-05-01 21:57:33] |
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Hello, It appears that or we have determined that you have an account with a Sierra Chart affiliate. This is not a direct account which is paid to Sierra Chart. In this case you have two choices. 1. Directly contact the affiliate who provided you Sierra Chart and they will assist you with this issue. 2. Obtain a direct account with us, Sierra Chart, and then we will be able to provide you support and assist you with this issue or help with a payment. In this case, simply follow through the step by step instructions here: http://www.sierrachart.com/index.php?l=doc/doc_DirectAccount.html Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-05-02 06:12:09] |
| User5956732 - Posts: 12 |
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thank you
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| [2014-05-12 07:58:15] |
| User80440 - Posts: 3 |
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Hello, I do not understand why I still have problems with the SC package 5, currently I have a platform SC 3 I pay package5 platform. At my broker AMP I paid package of 5!!! I need to use the nuber bar and it does not work in the third package can you explain that, please? "your current service package does not support this function. Select help, acconunt panel to change your package"... |
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