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Date/Time: Tue, 26 Nov 2024 13:27:45 +0000



Post From: change pakhet 3 for pakhet 5

[2014-05-01 21:57:33]
Sierra Chart Engineering - Posts: 104368
Hello,

It appears that or we have determined that you have an account with a Sierra Chart affiliate. This is not a direct account which is paid to Sierra Chart. In this case you have two choices.

1. Directly contact the affiliate who provided you Sierra Chart and they will assist you with this issue.

2. Obtain a direct account with us, Sierra Chart, and then we will be able to provide you support and assist you with this issue or help with a payment. In this case, simply follow through the step by step instructions here:

http://www.sierrachart.com/index.php?l=doc/doc_DirectAccount.html
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing