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Date/Time: Mon, 06 Jan 2025 01:00:14 +0000



TPO and VP not being completely drawn

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[2022-01-27 20:19:34]
ycomp - Posts: 321
Does anyone have any idea why the current price is way below the current TPO and Volume profile? The screenshot was taken during RTH (3:20 PM EST)

https://www.sierrachart.com/image.php?Image=1643314698427.png
[2022-01-27 21:55:55]
John - SC Support - Posts: 36980
Are you still seeing this issue?

If you expand your chart to better view that one TPO, then does any additional data become visible?
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Sierra Chart Teton Futures Order Routing
[2022-01-27 22:45:35]
ycomp - Posts: 321
after an hour or so then the VP filled in in this missing area. But the TPO wasn't filled in in this missing area (the VP is based on the TPO). Then 2 minutes later I looked again and the TPO was filled in as well. 16:00 EST
[2022-01-27 22:54:49]
John - SC Support - Posts: 36980
We do not know. If it occurs again, be sure to expand your chart to be able to better see that one session's information and see if it is just that it was so small that you could not see the data at that level.

If you do see it again and can't figure it out, let us know.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2022-01-27 23:06:29]
ycomp - Posts: 321
happening again now that globex is open

https://www.sierrachart.com/image.php?Image=1643324586504.png

I have attached the chartbook.
attachmentTPO VP Missing Data.Cht - Attached On 2022-01-27 23:05:55 UTC - Size: 5.74 KB - 189 views
[2022-01-27 23:17:02]
John - SC Support - Posts: 36980
We do not see anything wrong when we open your chartbook.

Can you change the "Volume Bars Draw Method" to "Filled Volume Bars" and see if you can then see the VbP information in the area that is missing.

Also, do you have the option for Global Settings >> Graphics Settings - Global >> Other >> Use OpenGL for Chart Graphics enabled? If you do, then disable it and restart your Sierra Chart. Then set your volume bars back to Hologram and see if you have this issue show up again.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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