Login Page - Create Account

Support Board


Date/Time: Wed, 05 Mar 2025 18:36:03 +0000



Account Activation

View Count: 478

[2022-01-18 15:07:09]
poops123 - Posts: 4
Hi there,

I have paid for 3 months plus an additional $10USD. My account is still showing as "[Sim]". Please activate my account so I have real-time data.

Thank you,

Max
[2022-01-18 19:10:19]
John - SC Support - Posts: 38388
The trading account showing as "[SIM]" has nothing to do with whether you get real-time data or not. The "[SIM]" just indicates that you are in Simulation Mode. Refer to the following for more information on Simulation mode:
Trade Simulation

We see that you have signed up for the U.S. Equities exchange, so you should be getting real-time data for U.S. Equities.

If you are wanting to trade U.S. Equities, then the only broker we have support for that does this is Interactive Brokers. If you have a trading account at Interactive Brokers that you want to use with Sierra Chart, then you will need to go through the Setup Instructions to connect your Sierra Chart to Interactive Brokers. You will find these instructions at this link:
Interactive Brokers Trading Service: Setup Instructions
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account