Support Board
Date/Time: Wed, 05 Mar 2025 04:29:39 +0000
TPO Profile Chart Difference
View Count: 552
| [2022-01-17 14:54:19] |
| Kostas - Posts: 10 |
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Left: Sierra 2296 version Right: Sierra 2345 Version Noticed this this morning after updating to latest version. For some reason the TPO chart is different(price action has different highs/lows on each tpo ). Have not tested in other charts like Numbers bars. Both instances are fresh install so i did not post logs and settings etc since they are all default. Date Time Of Last Edit: 2022-01-17 15:38:09
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 bugreport.PNG / V - Attached On 2022-01-17 14:52:49 UTC - Size: 112.23 KB - 141 views |
| [2022-01-17 15:55:50] |
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This is a crypto currency symbol from BitMex. There could be inconsistencies with this data between servers due to the behavior of these types of data feeds from the source. Try re-downloading the Intraday data from before the difference: Data Errors or Spikes in Charts, Flat or Flat Line Graph, Compressed Graph, Errors with Date/Time Values: 2.1.2 Deleting and Re-downloading Data. (Easier and Recommended Method) See if you get different high/low data for this symbol after re-downloading the data one or two times. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-01-17 16:03:14] |
| Kostas - Posts: 10 |
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It didnt fix it. Problem persists allready tried 3 times. 2296 Version works as intended and its also fresh installed so was the newest one. I am going back to the old version that works but the bug is easily recreatible. You just open XBT symbol TPO with ticks above 50 where its visible and the data is completely different from the 2296 version wich i have also tested with other services like exocharts.
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| [2022-01-17 16:11:32] |
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We need to understand the difference better. You need to remove the TPO Profile Chart study from the chart and then look at the chart bars themselves and then let us know specifically what the difference is. Or maybe there is no difference with the underlying bars. And just with the TPO Profile Chart itself. And we really do not think there is any problem in the newer versions of Sierra Chart in this regard. This would not make sense. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-01-17 16:13:27
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| [2022-01-17 16:27:49] |
| Kostas - Posts: 10 |
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There is no difference in candlesticks charts or the bars themselves. The problem only exists on TPO Charts. If you want me to provide more screenshots i will.
Date Time Of Last Edit: 2022-01-17 16:57:17
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