Login Page - Create Account

Support Board


Date/Time: Wed, 05 Mar 2025 19:23:43 +0000



Post From: TPO Profile Chart Difference

[2022-01-17 15:55:50]
Sierra Chart Engineering - Posts: 104368
This is a crypto currency symbol from BitMex. There could be inconsistencies with this data between servers due to the behavior of these types of data feeds from the source.


Try re-downloading the Intraday data from before the difference:
Data Errors or Spikes in Charts, Flat or Flat Line Graph, Compressed Graph, Errors with Date/Time Values: 2.1.2 Deleting and Re-downloading Data. (Easier and Recommended Method)

See if you get different high/low data for this symbol after re-downloading the data one or two times.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing