Login Page - Create Account

Support Board


Date/Time: Tue, 04 Mar 2025 22:17:38 +0000



Eurex Data not updating - Added funds & resigned and activated

View Count: 457

[2022-01-06 15:18:01]
User783051 - Posts: 4
FGBLH22 - will not update past initial load and it is the same on any instance with any eurex product

Software version: 2339 64-bit | 2022-01-06 10:23:07.752
Primary Thread ID: 6940 | 2022-01-06 10:23:07.752
Usage end date: 2022-06-03 | 2022-01-06 10:23:07.752
Enabled for: Advanced Features 2. | 2022-01-06 10:23:07.752
Enabled for: Sierra Chart Historical Data Service. | 2022-01-06 10:23:07.752
Enabled for: Denali Real-Time Exchange Data Feed. | 2022-01-06 10:23:07.752
Enabled for: Delayed Denali Exchange Data Feed. | 2022-01-06 10:23:07.752
Enabled for exchange2: CME (Trading Account Required) | 2022-01-06 10:23:07.752
Enabled for exchange2: CBOT (Trading Account Required) | 2022-01-06 10:23:07.752
Enabled for exchange2: COMEX (Trading Account Required) | 2022-01-06 10:23:07.752
Enabled for exchange2: NYMEX (Trading Account Required) | 2022-01-06 10:23:07.752
Enabled for exchange2: EUREX EOBI | 2022-01-06 10:23:07.752
Enabled for exchange2: fairx_exchange.data | 2022-01-06 10:23:07.752
Allow Support for Sierra Chart Data Feeds is enabled. | 2022-01-06 10:23:07.752
Current selected Data/Trading service: DTC - Sub Instance | 2022-01-06 10:23:07.752
Custom symbol settings values: enabled | 2022-01-06 10:23:07.752
Chart Update Interval: 1000 | 2022-01-06 10:23:07.752
Intraday Data Storage Time Unit: 0 | 2022-01-06 10:23:07.752
Time Zone: +00:00:00 (UTC+00) | 2022-01-06 10:23:07.752
2022-01-06 10:23:07 Local computer time in UTC | 2022-01-06 10:23:07.752
2022-01-06 10:23:07 Local computer time in SC Time Zone | 2022-01-06 10:23:07.752
2022-01-05 13:49:13 Server time in UTC | 2022-01-06 10:23:07.752
Local computer UTC time and Server UTC time difference: 1 seconds. | 2022-01-06 10:23:07.752
Program path: C:\SierraChart\SierraChartInstance_3\ | 2022-01-06 10:23:07.752
Data Files path: C:\SierraChart\SierraChartInstance_3\Data\ | 2022-01-06 10:23:07.752
OS Version Number: 10.0 | 2022-01-06 10:23:07.753
Locale Setting: C | 2022-01-06 10:23:07.753
DLLs: FootprintReversalSystem_64.dll, MainSystem_64.dll, OrderflowIndicator_64.dll, OrderFlowLabs.com.beta_64.dll, OrderFlowLabs.com_64.dll, sierra-chart-driver-v2.dll, sst_gamma_bands.dll, sst_gamma_bands_64.dll, sst_gamma_bands_csv_64.dll, UserContributedStudies_64.dll | 2022-01-06 10:23:07.753
Allowed protected custom studies: SST_GammaBands_CSV | 2022-01-06 10:23:07.753

FGBLH22-EUREX 1 Min #20 | Reloading chart. | 2022-01-06 10:23:14.994
HTTPS connection ID:239 to spotgamma-system-files.s3.amazonaws.com:443 for request ID:239 (1) | Timed out waiting for shutdown. Performing an immediate socket close. | 2022-01-06 10:23:28.262
File >> Disconnect selected. | 2022-01-06 10:23:28.738
NQZ21-CME [CBV] 1 Min #10 | Study: SpotGamma | Making HTTP request. | 2022-01-06 10:23:28.746
SC Data - All Services | Waiting for socket receive thread to end | 2022-01-06 10:23:28.755
DTC Client socket (2) | CloseSocket call. | 2022-01-06 10:23:28.756
DTC Client socket (2) | Shutdown started. Waiting for graceful close. | 2022-01-06 10:23:28.756
DTC Client socket (2) | Socket gracefully closed by remote side. | 2022-01-06 10:23:28.756
DTC Client socket (2) | Closed. | 2022-01-06 10:23:28.756
SC Data - All Services | Disconnected. | 2022-01-06 10:23:28.756
Chart: NQZ21-CME [CBV] 1 Min #10 | Study: SpotGamma | [debug] [339468] 2022-01-06 10:23:29.000 -- (0.000000) Downloaded Data: | 2022-01-06 10:23:29.084
Chart: NQZ21-CME [CBV] 1 Min #10 | Study: SpotGamma | [debug] [339468] 2022-01-06 10:23:29.000 -- (0.000000) 4689,Combo L1 4700,#FFFF00,#000000
4740,Combo L2 4751,#FFFF00,#000000
4717,Combo L3 4728,#FFFF00,#000000
4787,Combo L4 4798,#FFFF00,#000000
4806,Combo L5 4817,#FFFF00,#000000
4789,L1 4800,#FFFF00,#000000
4764,L2 4775,#FFFF00,#000000
4739,L3 4750,#FFFF00,#000000
4689,L4 4700,#FFFF00,#000000
4686,01/06 - 02:10,#FFFF00,#000000
4589,PutWall 4600,#FFFF00,#000000
4734,VolTrig,#FFFF00,#000000
4789,Call Wall 4800,#FFFF00,#000000
4756,Zero Gamma,#FFFF00,#000000
| 2022-01-06 10:23:29.084
Chart: NQZ21-CME [CBV] 1 Min #10 | Study: SpotGamma | [info] [339468] 2022-01-06 10:23:29.000 -- (0.000000) Adding levels | 2022-01-06 10:23:29.084
Chart: NQZ21-CME [CBV] 1 Min #10 | Study: SpotGamma | [info] [339468] 2022-01-06 10:23:29.000 -- (0.000000) Added levels | 2022-01-06 10:23:29.084

SC Data - All Services | Connecting to the server 127.0.0.1. Port 11099 | 2022-01-06 10:23:31.768
DTC Client socket (2) | Creating socket. | 2022-01-06 10:23:31.768
DTC Client socket (2) | New receive buffer size: 5242880 | 2022-01-06 10:23:31.768
DTC Client socket (2) | Connecting to IP: 127.0.0.1. | 2022-01-06 10:23:31.768
SC Data - All Services | Network connection to server complete. | 2022-01-06 10:23:31.770
SC Data - All Services | Starting socket receive thread. | 2022-01-06 10:23:31.770
SC Data - All Services | Sending encoding request to server: Binary VLS. Compression: none | 2022-01-06 10:23:31.770
SC Data - All Services | Setting DTC encoding to Binary VLS | 2022-01-06 10:23:31.809
SC Data - All Services | Sending logon request message. | 2022-01-06 10:23:31.809
SC Data - All Services | Received logon response. | 2022-01-06 10:23:31.814
SC Data - All Services | Server Name: SC DTC Server. Build=40457. | 2022-01-06 10:23:31.814
SC Data - All Services | Server protocol version: 8. Client protocol version: 8 | 2022-01-06 10:23:31.814
SC Data - All Services | Successfully connected. Connected to SC DTC Protocol server. Service=scdataallservices|SymbolSettings=scdataallservices. | 2022-01-06 10:23:31.814
SC Data - All Services | Trading is supported. | 2022-01-06 10:23:31.814
SC Data - All Services | Order cancel and replace is supported. | 2022-01-06 10:23:31.814
SC Data - All Services | OCO Orders supported. | 2022-01-06 10:23:31.814
SC Data - All Services | Bracket Orders supported. | 2022-01-06 10:23:31.814
SC Data - All Services | Connected to server complete. | 2022-01-06 10:23:31.814
Triggering next historical data download in queue. | 2022-01-06 10:23:31.815
Triggering next historical data download in queue. | 2022-01-06 10:23:31.815
Triggering next historical data download in queue. | 2022-01-06 10:23:31.815
Triggering next historical data download in queue. | 2022-01-06 10:23:31.815
Subscribing to symbol for symbol alert. CLX20-NYMEX | 2022-01-06 10:23:31.815
SC Data - All Services | Starting real-time market data updates for: CLX20-NYMEX. ID: 1 | 2022-01-06 10:23:31.815
SC Data - All Services | Requesting security definition data for: CLX20-NYMEX. ID: 1 | 2022-01-06 10:23:31.815
Checking for new symbol settings. Requested symbol settings MD5 for service code scdataallservices. Request ID: 4. | 2022-01-06 10:23:31.830
No download requests in the queue to start downloads for. | 2022-01-06 10:23:31.830
No download requests in the queue to start downloads for. | 2022-01-06 10:23:31.830
No download requests in the queue to start downloads for. | 2022-01-06 10:23:31.830
No download requests in the queue to start downloads for. | 2022-01-06 10:23:31.830
SC Data - All Services | Received security definition for symbol CLX20-NYMEX | 2022-01-06 10:23:31.835
SC Data - All Services | Starting real-time market data updates for: FGBLH22-EUREX. ID: 2 Service code: eurex | 2022-01-06 10:23:32.001
SC Data - All Services | Requesting security definition data for: FGBLH22-EUREX. ID: 2 | 2022-01-06 10:23:32.001
Added historical Intraday data request for FGBLH22-EUREX to the queue. | 2022-01-06 10:23:32.001
Intraday data recording state for symbol FGBLH22-EUREX is set to download 'Pending'. | 2022-01-06 10:23:32.001
Triggering next historical data download in queue. | 2022-01-06 10:23:32.001
Delaying start of download for FGBLH22-EUREX | 2022-01-06 10:23:32.007
SC Data - All Services | Received security definition for symbol FGBLH22-EUREX | 2022-01-06 10:23:32.074
SC Data - All Services | Starting real-time market data updates for: ESH22-CME. ID: 3 | 2022-01-06 10:23:32.136
SC Data - All Services | Requesting security definition data for: ESH22-CME. ID: 3 | 2022-01-06 10:23:32.136
Added historical Intraday data request for ESH22-CME to the queue. | 2022-01-06 10:23:32.136
Intraday data recording state for symbol ESH22-CME is set to download 'Pending'. | 2022-01-06 10:23:32.136
Triggering next historical data download in queue. | 2022-01-06 10:23:32.136
SC Data - All Services | Received security definition for symbol ESH22-CME | 2022-01-06 10:23:32.156
SC Data - All Services | Starting real-time market data updates for: GCG22-COMEX. ID: 4 | 2022-01-06 10:23:32.190
SC Data - All Services | Requesting security definition data for: GCG22-COMEX. ID: 4 | 2022-01-06 10:23:32.190
Added historical Intraday data request for GCG22-COMEX to the queue. | 2022-01-06 10:23:32.190
Intraday data recording state for symbol GCG22-COMEX is set to download 'Pending'. | 2022-01-06 10:23:32.190
Triggering next historical data download in queue. | 2022-01-06 10:23:32.190
SC Data - All Services | Received security definition for symbol GCG22-COMEX | 2022-01-06 10:23:32.217
SC Data - All Services | Starting real-time market data updates for: CLX21-NYMEX. ID: 5 | 2022-01-06 10:23:32.274
SC Data - All Services | Requesting security definition data for: CLX21-NYMEX. ID: 5 | 2022-01-06 10:23:32.274
Added historical Intraday data request for CLX21-NYMEX to the queue. | 2022-01-06 10:23:32.274
Intraday data recording state for symbol CLX21-NYMEX is set to download 'Pending'. | 2022-01-06 10:23:32.274
Triggering next historical data download in queue. | 2022-01-06 10:23:32.274
SC Data - All Services | Starting real-time market data updates for: CLG22-NYMEX. ID: 6 | 2022-01-06 10:23:32.275
SC Data - All Services | Requesting security definition data for: CLG22-NYMEX. ID: 6 | 2022-01-06 10:23:32.275
Added historical Intraday data request for CLG22-NYMEX to the queue. | 2022-01-06 10:23:32.275
Intraday data recording state for symbol CLG22-NYMEX is set to download 'Pending'. | 2022-01-06 10:23:32.275
Triggering next historical data download in queue. | 2022-01-06 10:23:32.275
SC Data - All Services | Received security definition for symbol CLX21-NYMEX | 2022-01-06 10:23:32.297
SC Data - All Services | Starting real-time market data updates for: NQZ21-CME. ID: 7 | 2022-01-06 10:23:32.325
SC Data - All Services | Requesting security definition data for: NQZ21-CME. ID: 7 | 2022-01-06 10:23:32.325
Added historical Intraday data request for NQZ21-CME to the queue. | 2022-01-06 10:23:32.325
Intraday data recording state for symbol NQZ21-CME is set to download 'Pending'. | 2022-01-06 10:23:32.325
Triggering next historical data download in queue. | 2022-01-06 10:23:32.325
SC Data - All Services | Starting real-time market data updates for: GCZ21-COMEX. ID: 8 | 2022-01-06 10:23:32.333
SC Data - All Services | Requesting security definition data for: GCZ21-COMEX. ID: 8 | 2022-01-06 10:23:32.333
Added historical Intraday data request for GCZ21-COMEX to the queue. | 2022-01-06 10:23:32.333
Intraday data recording state for symbol GCZ21-COMEX is set to download 'Pending'. | 2022-01-06 10:23:32.333
Triggering next historical data download in queue. | 2022-01-06 10:23:32.333
SC Data - All Services | Starting real-time market data updates for: ESU21-CME. ID: 9 | 2022-01-06 10:23:32.365
SC Data - All Services | Requesting security definition data for: ESU21-CME. ID: 9 | 2022-01-06 10:23:32.365
SC Data - All Services | Starting real-time market data updates for: NQH22-CME. ID: 10 | 2022-01-06 10:23:32.365
SC Data - All Services | Requesting security definition data for: NQH22-CME. ID: 10 | 2022-01-06 10:23:32.365
SC Data - All Services | Received security definition for symbol CLG22-NYMEX | 2022-01-06 10:23:32.365
SC Data - All Services | Received security definition for symbol NQZ21-CME | 2022-01-06 10:23:32.365
SC Data - All Services | Received security definition for symbol GCZ21-COMEX | 2022-01-06 10:23:32.365
SC Data - All Services | Received security definition for symbol ESU21-CME | 2022-01-06 10:23:32.369
Symbol settings MD5 received. Request ID: 4. | 2022-01-06 10:23:32.372
Symbol settings are up-to-date for scdataallservices. | 2022-01-06 10:23:32.372
SC Data - All Services | Received security definition for symbol NQH22-CME | 2022-01-06 10:23:32.401
SC Data - All Services | Starting real-time market data updates for: YMZ21-CBOT. ID: 11 | 2022-01-06 10:23:32.631
SC Data - All Services | Requesting security definition data for: YMZ21-CBOT. ID: 11 | 2022-01-06 10:23:32.631
Added historical Intraday data request for YMZ21-CBOT to the queue. | 2022-01-06 10:23:32.631
Intraday data recording state for symbol YMZ21-CBOT is set to download 'Pending'. | 2022-01-06 10:23:32.631
Triggering next historical data download in queue. | 2022-01-06 10:23:32.631
SC Data - All Services | Received security definition for symbol YMZ21-CBOT | 2022-01-06 10:23:32.648
SC Data - All Services | Starting real-time market data updates for: ZNH22-CBOT. ID: 12 | 2022-01-06 10:23:32.677
SC Data - All Services | Requesting security definition data for: ZNH22-CBOT. ID: 12 | 2022-01-06 10:23:32.677
Added historical Intraday data request for ZNH22-CBOT to the queue. | 2022-01-06 10:23:32.677
Intraday data recording state for symbol ZNH22-CBOT is set to download 'Pending'. | 2022-01-06 10:23:32.677
Triggering next historical data download in queue. | 2022-01-06 10:23:32.677
SC Data - All Services | Received security definition for symbol ZNH22-CBOT | 2022-01-06 10:23:32.733
HD Request # 39 | Downloading Intraday chart data for FGBLH22-EUREX to the file FGBLH22-EUREX.scid. Service: eurex | 2022-01-06 10:23:37.629
HD Request # 39 | Download start date-time: 2022-01-06 09:04:17.000000. File last date-time: 2022-01-06 09:04:17.348000 | 2022-01-06 10:23:37.630
HD Request # 39 | Using server: ds14.sierracharts.com port 10150 | 2022-01-06 10:23:37.630
Socket (4) | Creating socket. | 2022-01-06 10:23:37.630
Socket (4) | New receive buffer size: 5242880 | 2022-01-06 10:23:37.630
Socket (4) | Connecting to IP: 157.90.1.40. | 2022-01-06 10:23:37.630
HD Request # 39 | Setting DTC encoding to Binary VLS | 2022-01-06 10:23:37.688
HD Request # 39 | Sending historical data logon request message. | 2022-01-06 10:23:37.688
HD Request # 39 | Requesting Intraday data. Start date-time: 2022-01-06 09:04:17. Record interval: 0. Symbol: FGBL202203_FUT_EUREX | 2022-01-06 10:23:37.832
HD Request # 39 | Decompressing data. | 2022-01-06 10:23:37.866
HD Request # 39 | Receiving Intraday data for FGBLH22-EUREX starting at 2022-01-06 09:04:17.347000 | 2022-01-06 10:23:37.908
Socket (4) | CloseSocket call. | 2022-01-06 10:23:38.006
Socket (4) | Shutdown started. Waiting for graceful close. | 2022-01-06 10:23:38.007
Historical data download thread signaled to stop. | 2022-01-06 10:23:38.007
HD Request # 39 | Timestamp of first Intraday data file record written: 2022-01-06 09:04:24.849000 | 2022-01-06 10:23:38.007
HD Request # 39 | Received 31198 Intraday data records from 2022-01-06 09:04:17.347000 to 2022-01-06 10:23:33.697000 (79.3 minutes) and wrote 31193 records for FGBLH22-EUREX | 2022-01-06 10:23:38.007
HD Request # 39 | Add time&sales data | Remembered last file record date-time: 2022-01-06 10:23:33.697000 | 2022-01-06 10:23:38.010
HD Request # 39 | Completion time: 1s | 2022-01-06 10:23:38.010
HD Request # 39 | Intraday data download complete for FGBLH22-EUREX. Unique request ID: 41 | 2022-01-06 10:23:38.010
Removing historical data download ID 41. | 2022-01-06 10:23:38.010
Real-time Intraday chart data file updates started for FGBLH22-EUREX | 2022-01-06 10:23:38.010
Intraday chart data file opened for FGBLH22-EUREX | 2022-01-06 10:23:38.010
HD Request # 39 | Enabling Intraday chart updating for symbol. | 2022-01-06 10:23:38.010

Triggering next historical data download in queue. | 2022-01-06 10:23:38.010
HD Request # 40 | Downloading Intraday chart data for ESH22-CME to the file ESH22-CME.scid. Service: cme | 2022-01-06 10:23:38.011
HD Request # 40 | Download start date-time: 2022-01-06 10:23:25.000000. File last date-time: 2022-01-06 10:23:25.050000 | 2022-01-06 10:23:38.011
HD Request # 40 | Using server: ds23.sierracharts.com port 10149 | 2022-01-06 10:23:38.011
Socket (5) | Creating socket. | 2022-01-06 10:23:38.011
Socket (5) | New receive buffer size: 5242880 | 2022-01-06 10:23:38.011
Socket (5) | Connecting to IP: 216.1.90.130. | 2022-01-06 10:23:38.011
Socket (4) | Socket gracefully closed by remote side. | 2022-01-06 10:23:38.036
Socket (4) | Closed. | 2022-01-06 10:23:38.036
HD Request # 40 | Setting DTC encoding to Binary VLS | 2022-01-06 10:23:38.200
HD Request # 40 | Sending historical data logon request message. | 2022-01-06 10:23:38.200
HD Request # 40 | Requesting Intraday data. Start date-time: 2022-01-06 10:23:25. Record interval: 0. Symbol: ESH22 | 2022-01-06 10:23:38.753
HD Request # 40 | Decompressing data. | 2022-01-06 10:23:38.841
HD Request # 40 | Receiving Intraday data for ESH22-CME starting at 2022-01-06 10:23:25.050000 | 2022-01-06 10:23:38.841
Socket (5) | CloseSocket call. | 2022-01-06 10:23:38.841
Socket (5) | Shutdown started. Waiting for graceful close. | 2022-01-06 10:23:38.842
Historical data download thread signaled to stop. | 2022-01-06 10:23:38.842
HD Request # 40 | Timestamp of first Intraday data file record written: 2022-01-06 10:23:30.017000 | 2022-01-06 10:23:38.842
HD Request # 40 | Received 83 Intraday data records from 2022-01-06 10:23:25.050000 to 2022-01-06 10:23:35.735022 (10.7 seconds) and wrote 82 records for ESH22-CME | 2022-01-06 10:23:38.842
HD Request # 40 | Add time&sales data | Remembered last file record date-time: 2022-01-06 10:23:35.735022 | 2022-01-06 10:23:38.845
Added 19 Time and Sales records to Intraday data file for ESH22-CME after download. | 2022-01-06 10:23:38.845
HD Request # 40 | Completion time: 0s | 2022-01-06 10:23:38.845
HD Request # 40 | Intraday data download complete for ESH22-CME. Unique request ID: 42 | 2022-01-06 10:23:38.845
Removing historical data download ID 42. | 2022-01-06 10:23:38.845
Real-time Intraday chart data file updates started for ESH22-CME | 2022-01-06 10:23:38.845
Intraday chart data file opened for ESH22-CME | 2022-01-06 10:23:38.845
HD Request # 40 | Enabling Intraday chart updating for symbol. | 2022-01-06 10:23:38.845

Triggering next historical data download in queue. | 2022-01-06 10:23:38.845
HD Request # 41 | Downloading Intraday chart data for GCG22-COMEX to the file GCG22-COMEX.scid. Service: comex | 2022-01-06 10:23:38.845
HD Request # 41 | Download start date-time: 2022-01-06 10:23:23.000000. File last date-time: 2022-01-06 10:23:23.422000 | 2022-01-06 10:23:38.846
HD Request # 41 | Using server: ds21.sierracharts.com port 10150 | 2022-01-06 10:23:38.846
Socket (4) | Creating socket. | 2022-01-06 10:23:38.846
Socket (4) | New receive buffer size: 5242880 | 2022-01-06 10:23:38.846
Socket (4) | Connecting to IP: 216.1.90.129. | 2022-01-06 10:23:38.846
Socket (5) | Socket gracefully closed by remote side. | 2022-01-06 10:23:38.930
Socket (5) | Closed. | 2022-01-06 10:23:38.930
HD Request # 41 | Setting DTC encoding to Binary VLS | 2022-01-06 10:23:39.036
HD Request # 41 | Sending historical data logon request message. | 2022-01-06 10:23:39.036
HD Request # 41 | Requesting Intraday data. Start date-time: 2022-01-06 10:23:23. Record interval: 0. Symbol: GCG22 | 2022-01-06 10:23:39.576
HD Request # 41 | Decompressing data. | 2022-01-06 10:23:39.723
HD Request # 41 | Receiving Intraday data for GCG22-COMEX starting at 2022-01-06 10:23:23.421000 | 2022-01-06 10:23:39.723
Socket (4) | CloseSocket call. | 2022-01-06 10:23:39.723
Socket (4) | Shutdown started. Waiting for graceful close. | 2022-01-06 10:23:39.723
Historical data download thread signaled to stop. | 2022-01-06 10:23:39.723
HD Request # 41 | Timestamp of first Intraday data file record written: 2022-01-06 10:23:31.367000 | 2022-01-06 10:23:39.724
HD Request # 41 | Received 16 Intraday data records from 2022-01-06 10:23:23.421000 to 2022-01-06 10:23:35.943000 (12.5 seconds) and wrote 8 records for GCG22-COMEX | 2022-01-06 10:23:39.724
HD Request # 41 | Add time&sales data | Remembered last file record date-time: 2022-01-06 10:23:35.943000 | 2022-01-06 10:23:39.727
Added 16 Time and Sales records to Intraday data file for GCG22-COMEX after download. | 2022-01-06 10:23:39.727
HD Request # 41 | Completion time: 1s | 2022-01-06 10:23:39.727
HD Request # 41 | Intraday data download complete for GCG22-COMEX. Unique request ID: 43 | 2022-01-06 10:23:39.727
Removing historical data download ID 43. | 2022-01-06 10:23:39.727
Real-time Intraday chart data file updates started for GCG22-COMEX | 2022-01-06 10:23:39.727
Intraday chart data file opened for GCG22-COMEX | 2022-01-06 10:23:39.727
HD Request # 41 | Enabling Intraday chart updating for symbol. | 2022-01-06 10:23:39.727

Triggering next historical data download in queue. | 2022-01-06 10:23:39.727
HD Request # 42 | Downloading Intraday chart data for CLX21-NYMEX to the file CLX21-NYMEX.scid. Service: nymex | 2022-01-06 10:23:39.727
HD Request # 42 | Download start date-time: 2021-10-20 18:29:29.000000. File last date-time: 2021-10-20 18:29:29.125000 | 2022-01-06 10:23:39.728
HD Request # 42 | Using server: ds23.sierracharts.com port 10149 | 2022-01-06 10:23:39.728
Socket (5) | Creating socket. | 2022-01-06 10:23:39.728
Socket (5) | New receive buffer size: 5242880 | 2022-01-06 10:23:39.728
Socket (5) | Connecting to IP: 216.1.90.130. | 2022-01-06 10:23:39.728
Socket (4) | Socket gracefully closed by remote side. | 2022-01-06 10:23:39.812
Socket (4) | Closed. | 2022-01-06 10:23:39.812
HD Request # 42 | Setting DTC encoding to Binary VLS | 2022-01-06 10:23:39.919
HD Request # 42 | Sending historical data logon request message. | 2022-01-06 10:23:39.919
HD Request # 42 | Requesting Intraday data. Start date-time: 2021-10-20 18:29:29. Record interval: 0. Symbol: CLX21 | 2022-01-06 10:23:40.006
HD Request # 42 | Decompressing data. | 2022-01-06 10:23:40.201
HD Request # 42 | Receiving Intraday data for CLX21-NYMEX starting at 2021-10-20 18:29:29.120000 | 2022-01-06 10:23:40.201
Socket (5) | CloseSocket call. | 2022-01-06 10:23:40.201
Historical data download thread signaled to stop. | 2022-01-06 10:23:40.201
HD Request # 42 | Received 2 Intraday data records from 2021-10-20 18:29:29.120000 to 2021-10-20 18:29:29.125000 (0.0 seconds) and wrote 0 records for CLX21-NYMEX | 2022-01-06 10:23:40.201
Socket (5) | Shutdown started. Waiting for graceful close. | 2022-01-06 10:23:40.201
HD Request # 42 | Add time&sales data | Remembered last file record date-time: 2021-10-20 18:29:29.125000 | 2022-01-06 10:23:40.201
HD Request # 42 | Completion time: 1s | 2022-01-06 10:23:40.201
HD Request # 42 | Intraday data download complete for CLX21-NYMEX. Unique request ID: 44 | 2022-01-06 10:23:40.201
Removing historical data download ID 44. | 2022-01-06 10:23:40.201
Real-time Intraday chart data file updates started for CLX21-NYMEX | 2022-01-06 10:23:40.201
Intraday chart data file opened for CLX21-NYMEX | 2022-01-06 10:23:40.201
HD Request # 42 | Enabling Intraday chart updating for symbol. | 2022-01-06 10:23:40.201

Triggering next historical data download in queue. | 2022-01-06 10:23:40.201
HD Request # 43 | Downloading Intraday chart data for CLG22-NYMEX to the file CLG22-NYMEX.scid. Service: nymex | 2022-01-06 10:23:40.201
HD Request # 43 | Download start date-time: 2022-01-06 10:23:28.000000. File last date-time: 2022-01-06 10:23:28.479000 | 2022-01-06 10:23:40.201
HD Request # 43 | Using server: ds21.sierracharts.com port 10150 | 2022-01-06 10:23:40.201
Socket (4) | Creating socket. | 2022-01-06 10:23:40.202
Socket (4) | New receive buffer size: 5242880 | 2022-01-06 10:23:40.202
Socket (4) | Connecting to IP: 216.1.90.129. | 2022-01-06 10:23:40.202
Socket (5) | Socket gracefully closed by remote side. | 2022-01-06 10:23:40.292
Socket (5) | Closed. | 2022-01-06 10:23:40.292
HD Request # 43 | Setting DTC encoding to Binary VLS | 2022-01-06 10:23:40.391
HD Request # 43 | Sending historical data logon request message. | 2022-01-06 10:23:40.391
HD Request # 43 | Requesting Intraday data. Start date-time: 2022-01-06 10:23:28. Record interval: 0. Symbol: CLG22 | 2022-01-06 10:23:40.477
HD Request # 43 | Decompressing data. | 2022-01-06 10:23:40.565
HD Request # 43 | Receiving Intraday data for CLG22-NYMEX starting at 2022-01-06 10:23:28.233000 | 2022-01-06 10:23:40.565
Socket (4) | CloseSocket call. | 2022-01-06 10:23:40.565
Socket (4) | Shutdown started. Waiting for graceful close. | 2022-01-06 10:23:40.565
Historical data download thread signaled to stop. | 2022-01-06 10:23:40.565
HD Request # 43 | Timestamp of first Intraday data file record written: 2022-01-06 10:23:29.107000 | 2022-01-06 10:23:40.565
HD Request # 43 | Received 271 Intraday data records from 2022-01-06 10:23:28.233000 to 2022-01-06 10:23:38.632000 (10.4 seconds) and wrote 263 records for CLG22-NYMEX | 2022-01-06 10:23:40.566
HD Request # 43 | Add time&sales data | Remembered last file record date-time: 2022-01-06 10:23:38.632000 | 2022-01-06 10:23:40.569
Added 14 Time and Sales records to Intraday data file for CLG22-NYMEX after download. | 2022-01-06 10:23:40.569
HD Request # 43 | Completion time: 0s | 2022-01-06 10:23:40.569
HD Request # 43 | Intraday data download complete for CLG22-NYMEX. Unique request ID: 45 | 2022-01-06 10:23:40.569
Removing historical data download ID 45. | 2022-01-06 10:23:40.569
Real-time Intraday chart data file updates started for CLG22-NYMEX | 2022-01-06 10:23:40.569
Intraday chart data file opened for CLG22-NYMEX | 2022-01-06 10:23:40.569
HD Request # 43 | Enabling Intraday chart updating for symbol. | 2022-01-06 10:23:40.569

Triggering next historical data download in queue. | 2022-01-06 10:23:40.569
HD Request # 44 | Downloading Intraday chart data for NQZ21-CME to the file NQZ21-CME.scid. Service: cme | 2022-01-06 10:23:40.569
HD Request # 44 | Download start date-time: 2021-12-17 14:29:56.000000. File last date-time: 2021-12-17 14:29:56.869000 | 2022-01-06 10:23:40.569
HD Request # 44 | Using server: ds23.sierracharts.com port 10149 | 2022-01-06 10:23:40.569
Socket (5) | Creating socket. | 2022-01-06 10:23:40.569
Socket (5) | New receive buffer size: 5242880 | 2022-01-06 10:23:40.569
Socket (5) | Connecting to IP: 216.1.90.130. | 2022-01-06 10:23:40.569
Socket (4) | Socket gracefully closed by remote side. | 2022-01-06 10:23:40.654
Socket (4) | Closed. | 2022-01-06 10:23:40.654
HD Request # 44 | Setting DTC encoding to Binary VLS | 2022-01-06 10:23:40.757
HD Request # 44 | Sending historical data logon request message. | 2022-01-06 10:23:40.758
HD Request # 44 | Requesting Intraday data. Start date-time: 2021-12-17 14:29:56. Record interval: 0. Symbol: NQZ21 | 2022-01-06 10:23:40.845
HD Request # 44 | Decompressing data. | 2022-01-06 10:23:40.933
HD Request # 44 | Receiving Intraday data for NQZ21-CME starting at 2021-12-17 14:29:56.779000 | 2022-01-06 10:23:40.934
Socket (5) | CloseSocket call. | 2022-01-06 10:23:40.934
Historical data download thread signaled to stop. | 2022-01-06 10:23:40.934
HD Request # 44 | Received 2 Intraday data records from 2021-12-17 14:29:56.779000 to 2021-12-17 14:29:56.869000 (0.1 seconds) and wrote 0 records for NQZ21-CME | 2022-01-06 10:23:40.934
Socket (5) | Shutdown started. Waiting for graceful close. | 2022-01-06 10:23:40.934
HD Request # 44 | Add time&sales data | Remembered last file record date-time: 2021-12-17 14:29:56.869000 | 2022-01-06 10:23:40.934
HD Request # 44 | Completion time: 0s | 2022-01-06 10:23:40.934
HD Request # 44 | Intraday data download complete for NQZ21-CME. Unique request ID: 46 | 2022-01-06 10:23:40.934
Removing historical data download ID 46. | 2022-01-06 10:23:40.934
Real-time Intraday chart data file updates started for NQZ21-CME | 2022-01-06 10:23:40.934
Intraday chart data file opened for NQZ21-CME | 2022-01-06 10:23:40.934
HD Request # 44 | Enabling Intraday chart updating for symbol. | 2022-01-06 10:23:40.934

Triggering next historical data download in queue. | 2022-01-06 10:23:40.934
HD Request # 45 | Downloading Intraday chart data for GCZ21-COMEX to the file GCZ21-COMEX.scid. Service: comex | 2022-01-06 10:23:40.934
HD Request # 45 | Download start date-time: 2021-12-29 15:29:16.000000. File last date-time: 2021-12-29 15:29:16.850000 | 2022-01-06 10:23:40.934
HD Request # 45 | Using server: ds21.sierracharts.com port 10150 | 2022-01-06 10:23:40.934
Socket (4) | Creating socket. | 2022-01-06 10:23:40.934
Socket (4) | New receive buffer size: 5242880 | 2022-01-06 10:23:40.934
Socket (4) | Connecting to IP: 216.1.90.129. | 2022-01-06 10:23:40.934
Socket (5) | Socket gracefully closed by remote side. | 2022-01-06 10:23:41.022
Socket (5) | Closed. | 2022-01-06 10:23:41.023
HD Request # 45 | Setting DTC encoding to Binary VLS | 2022-01-06 10:23:41.117
HD Request # 45 | Sending historical data logon request message. | 2022-01-06 10:23:41.117
HD Request # 45 | Requesting Intraday data. Start date-time: 2021-12-29 15:29:16. Record interval: 0. Symbol: GCZ21 | 2022-01-06 10:23:41.210
HD Request # 45 | Decompressing data. | 2022-01-06 10:23:41.400
HD Request # 45 | Receiving Intraday data for GCZ21-COMEX starting at 2021-12-29 15:29:16.850000 | 2022-01-06 10:23:41.400
Socket (4) | CloseSocket call. | 2022-01-06 10:23:41.400
Historical data download thread signaled to stop. | 2022-01-06 10:23:41.400
HD Request # 45 | Received 1 Intraday data record from 2021-12-29 15:29:16.850000 to 2021-12-29 15:29:16.850000 (0.0 seconds) and wrote 0 records for GCZ21-COMEX | 2022-01-06 10:23:41.400
Socket (4) | Shutdown started. Waiting for graceful close. | 2022-01-06 10:23:41.401
HD Request # 45 | Add time&sales data | Remembered last file record date-time: 2021-12-29 15:29:16.850000 | 2022-01-06 10:23:41.401
HD Request # 45 | Completion time: 1s | 2022-01-06 10:23:41.401
HD Request # 45 | Intraday data download complete for GCZ21-COMEX. Unique request ID: 47 | 2022-01-06 10:23:41.401
Removing historical data download ID 47. | 2022-01-06 10:23:41.401
Real-time Intraday chart data file updates started for GCZ21-COMEX | 2022-01-06 10:23:41.401
Intraday chart data file opened for GCZ21-COMEX | 2022-01-06 10:23:41.401
HD Request # 45 | Enabling Intraday chart updating for symbol. | 2022-01-06 10:23:41.401

Triggering next historical data download in queue. | 2022-01-06 10:23:41.401
HD Request # 46 | Downloading Intraday chart data for YMZ21-CBOT to the file YMZ21-CBOT.scid. Service: cbot | 2022-01-06 10:23:41.401
HD Request # 46 | Download start date-time: 2021-12-17 14:29:54.000000. File last date-time: 2021-12-17 14:29:54.500003 | 2022-01-06 10:23:41.401
HD Request # 46 | Using server: ds23.sierracharts.com port 10149 | 2022-01-06 10:23:41.401
Socket (5) | Creating socket. | 2022-01-06 10:23:41.401
Socket (5) | New receive buffer size: 5242880 | 2022-01-06 10:23:41.401
Socket (5) | Connecting to IP: 216.1.90.130. | 2022-01-06 10:23:41.401
Socket (4) | Socket gracefully closed by remote side. | 2022-01-06 10:23:41.488
Socket (4) | Closed. | 2022-01-06 10:23:41.489
Opened cached Intraday file: C:\SierraChart\SierraChartInstance_3\Data\CLG22-NYMEX.scid. Thread ID: 3060 | 2022-01-06 10:23:41.504
HD Request # 46 | Setting DTC encoding to Binary VLS | 2022-01-06 10:23:44.608
HD Request # 46 | Sending historical data logon request message. | 2022-01-06 10:23:44.608
HD Request # 46 | Requesting Intraday data. Start date-time: 2021-12-17 14:29:54. Record interval: 0. Symbol: YMZ21 | 2022-01-06 10:23:44.696
HD Request # 46 | Decompressing data. | 2022-01-06 10:23:44.886
HD Request # 46 | Receiving Intraday data for YMZ21-CBOT starting at 2021-12-17 14:29:54.500000 | 2022-01-06 10:23:44.886
Socket (5) | CloseSocket call. | 2022-01-06 10:23:44.886
Historical data download thread signaled to stop. | 2022-01-06 10:23:44.886
HD Request # 46 | Received 4 Intraday data records from 2021-12-17 14:29:54.500000 to 2021-12-17 14:29:54.500003 (0.0 seconds) and wrote 0 records for YMZ21-CBOT | 2022-01-06 10:23:44.886
Socket (5) | Shutdown started. Waiting for graceful close. | 2022-01-06 10:23:44.886
HD Request # 46 | Add time&sales data | Remembered last file record date-time: 2021-12-17 14:29:54.500003 | 2022-01-06 10:23:44.886
HD Request # 46 | Completion time: 3s | 2022-01-06 10:23:44.886
HD Request # 46 | Intraday data download complete for YMZ21-CBOT. Unique request ID: 48 | 2022-01-06 10:23:44.886
Removing historical data download ID 48. | 2022-01-06 10:23:44.886
Real-time Intraday chart data file updates started for YMZ21-CBOT | 2022-01-06 10:23:44.886
Intraday chart data file opened for YMZ21-CBOT | 2022-01-06 10:23:44.886
HD Request # 46 | Enabling Intraday chart updating for symbol. | 2022-01-06 10:23:44.886

Triggering next historical data download in queue. | 2022-01-06 10:23:44.886
HD Request # 47 | Downloading Intraday chart data for ZNH22-CBOT to the file ZNH22-CBOT.scid. Service: cbot | 2022-01-06 10:23:44.886
HD Request # 47 | Download start date-time: 2022-01-06 10:23:28.000000. File last date-time: 2022-01-06 10:23:28.798012 | 2022-01-06 10:23:44.886
HD Request # 47 | Using server: ds21.sierracharts.com port 10150 | 2022-01-06 10:23:44.886
Socket (4) | Creating socket. | 2022-01-06 10:23:44.886
Socket (4) | New receive buffer size: 5242880 | 2022-01-06 10:23:44.886
Socket (4) | Connecting to IP: 216.1.90.129. | 2022-01-06 10:23:44.886
Socket (5) | Socket gracefully closed by remote side. | 2022-01-06 10:23:44.976
Socket (5) | Closed. | 2022-01-06 10:23:44.976
HD Request # 47 | Setting DTC encoding to Binary VLS | 2022-01-06 10:23:45.074
HD Request # 47 | Sending historical data logon request message. | 2022-01-06 10:23:45.074
HD Request # 47 | Requesting Intraday data. Start date-time: 2022-01-06 10:23:28. Record interval: 0. Symbol: ZNH22 | 2022-01-06 10:23:45.162
HD Request # 47 | Decompressing data. | 2022-01-06 10:23:45.325
HD Request # 47 | Receiving Intraday data for ZNH22-CBOT starting at 2022-01-06 10:23:28.798000 | 2022-01-06 10:23:45.325
Socket (4) | CloseSocket call. | 2022-01-06 10:23:45.325
Socket (4) | Shutdown started. Waiting for graceful close. | 2022-01-06 10:23:45.325
Historical data download thread signaled to stop. | 2022-01-06 10:23:45.325
HD Request # 47 | Timestamp of first Intraday data file record written: 2022-01-06 10:23:30.220000 | 2022-01-06 10:23:45.325
HD Request # 47 | Received 78 Intraday data records from 2022-01-06 10:23:28.798000 to 2022-01-06 10:23:40.960000 (12.2 seconds) and wrote 65 records for ZNH22-CBOT | 2022-01-06 10:23:45.325
HD Request # 47 | Add time&sales data | Remembered last file record date-time: 2022-01-06 10:23:40.960000 | 2022-01-06 10:23:45.328
HD Request # 47 | Completion time: 1s | 2022-01-06 10:23:45.328
HD Request # 47 | Intraday data download complete for ZNH22-CBOT. Unique request ID: 49 | 2022-01-06 10:23:45.328
Removing historical data download ID 49. | 2022-01-06 10:23:45.328
Real-time Intraday chart data file updates started for ZNH22-CBOT | 2022-01-06 10:23:45.328
Intraday chart data file opened for ZNH22-CBOT | 2022-01-06 10:23:45.328
HD Request # 47 | Enabling Intraday chart updating for symbol. | 2022-01-06 10:23:45.328

Triggering next historical data download in queue. | 2022-01-06 10:23:45.328
No download requests in the queue to start downloads for. | 2022-01-06 10:23:45.328
Socket (4) | Socket gracefully closed by remote side. | 2022-01-06 10:23:45.414
Socket (4) | Closed. | 2022-01-06 10:23:45.414
Opened cached Intraday file: C:\SierraChart\SierraChartInstance_3\Data\ESH22-CME.scid. Thread ID: 3060 | 2022-01-06 10:23:46.525
Opened cached Intraday file: C:\SierraChart\SierraChartInstance_3\Data\GCG22-COMEX.scid. Thread ID: 3060 | 2022-01-06 10:23:46.526
Opened cached Intraday file: C:\SierraChart\SierraChartInstance_3\Data\ZNH22-CBOT.scid. Thread ID: 3060 | 2022-01-06 10:23:46.526
[2022-01-06 16:20:47]
John - SC Support - Posts: 38377
Please check and see if you are able to get real-time updating for FGBLH22-EUREX in your main instance (not a sub-instance). If you are having an issue there as well, then get us your Message Log by following these instructions:

Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log

Open a chart for the symbol you have an issue with. Tell us that symbol of the chart.

Disconnect from the data feed with "File >> Disconnect".

Connect to the data feed with "File >> Connect to Data Feed".

After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog

We will then determine what the problem is.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2022-01-06 16:27:15]
User783051 - Posts: 4
Still having the same issue on any eurex product since 01/01/2022



Software version: 2339 64-bit | 2022-01-06 16:23:21.036
Primary Thread ID: 5888 | 2022-01-06 16:23:21.036
Usage end date: 2022-06-03 | 2022-01-06 16:23:21.036
Enabled for: Advanced Features 2. | 2022-01-06 16:23:21.036
Enabled for: Sierra Chart Historical Data Service. | 2022-01-06 16:23:21.036
Enabled for: Denali Real-Time Exchange Data Feed. | 2022-01-06 16:23:21.036
Enabled for: Delayed Denali Exchange Data Feed. | 2022-01-06 16:23:21.036
Enabled for exchange2: CME (Trading Account Required) | 2022-01-06 16:23:21.036
Enabled for exchange2: CBOT (Trading Account Required) | 2022-01-06 16:23:21.036
Enabled for exchange2: COMEX (Trading Account Required) | 2022-01-06 16:23:21.036
Enabled for exchange2: NYMEX (Trading Account Required) | 2022-01-06 16:23:21.036
Enabled for exchange2: EUREX EOBI | 2022-01-06 16:23:21.036
Enabled for exchange2: fairx_exchange.data | 2022-01-06 16:23:21.036
Allow Support for Sierra Chart Data Feeds is enabled. | 2022-01-06 16:23:21.036
Current selected Data/Trading service: SC Data - All Services | 2022-01-06 16:23:21.036
Custom symbol settings values: enabled | 2022-01-06 16:23:21.036
Chart Update Interval: 1000 | 2022-01-06 16:23:21.036
Intraday Data Storage Time Unit: 0 | 2022-01-06 16:23:21.036
Time Zone: +00:00:00 (GMT+00BST+01,M3.5.0/01:00,M10.5.0/02:00) | 2022-01-06 16:23:21.036
2022-01-06 16:23:21 Local computer time in UTC | 2022-01-06 16:23:21.036
2022-01-06 16:23:21 Local computer time in SC Time Zone | 2022-01-06 16:23:21.036
2022-01-05 13:48:41 Server time in UTC | 2022-01-06 16:23:21.036
Local computer UTC time and Server UTC time difference: 0 seconds. | 2022-01-06 16:23:21.036
Program path: C:\SierraChart\ | 2022-01-06 16:23:21.036
Data Files path: C:\SierraChart\Data\ | 2022-01-06 16:23:21.036
OS Version Number: 10.0 | 2022-01-06 16:23:21.036
Locale Setting: C | 2022-01-06 16:23:21.036
DLLs: FootprintReversalSystem_64.dll, MainSystem_64.dll, OrderflowIndicator_64.dll, OrderFlowLabs.com.beta_64.dll, OrderFlowLabs.com_64.dll, sst_gamma_bands.dll, sst_gamma_bands_64.dll, sst_gamma_bands_csv_64.dll, UserContributedStudies_64.dll | 2022-01-06 16:23:21.038
Allowed protected custom studies: SST_GammaBands_CSV | 2022-01-06 16:23:21.038

SC Data - All Services | Connecting to the server ds24.sierracharts.com. Port 10048 | 2022-01-06 16:23:39.852
DTC Client socket (4) | Creating socket. | 2022-01-06 16:23:39.852
DTC Client socket (4) | New receive buffer size: 5242880 | 2022-01-06 16:23:39.852
DTC Client socket (4) | Connecting to IP: 154.14.194.212. | 2022-01-06 16:23:39.852
SC Data - All Services | Network connection to server complete. | 2022-01-06 16:23:39.873
SC Data - All Services | Starting socket receive thread. | 2022-01-06 16:23:39.873
SC Data - All Services | Sending encoding request to server: Binary VLS. Compression: standard | 2022-01-06 16:23:39.874
SC Data - All Services | Setting DTC encoding to Binary VLS | 2022-01-06 16:23:39.920
SC Data - All Services | Sending logon request message. | 2022-01-06 16:23:39.920
SC Data - All Services | Received logon response. | 2022-01-06 16:23:40.173
SC Data - All Services | Server Name: SC Real-Time Server. | 2022-01-06 16:23:40.173
SC Data - All Services | Server protocol version: 8. Client protocol version: 8 | 2022-01-06 16:23:40.173
SC Data - All Services | Logon error received from server: Connection limit exceeded. | MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 2 | 2022-01-06 16:23:40.173
SC Data - All Services | Waiting for socket receive thread to end | 2022-01-06 16:23:40.173
DTC Client socket (4) | CloseSocket call. | 2022-01-06 16:23:40.173
DTC Client socket (4) | Shutdown started. Waiting for graceful close. | 2022-01-06 16:23:40.174
SC Data - All Services | Disconnected from the server. | 2022-01-06 16:23:40.174
SC Data - All Services | Data feed disconnected. Will reconnect in 30 seconds. | 2022-01-06 16:23:40.174
DTC Client socket (4) | Socket gracefully closed by remote side. | 2022-01-06 16:23:40.191
DTC Client socket (4) | Closed. | 2022-01-06 16:23:40.191
FGBLH22-EUREX 1 Min #1 | Reloading chart. | 2022-01-06 16:23:43.049
File >> Disconnect selected. | 2022-01-06 16:23:50.578
SC Data - All Services | Waiting for socket receive thread to end | 2022-01-06 16:23:50.864
DTC Client socket (3) | CloseSocket call. | 2022-01-06 16:23:50.865
DTC Client socket (3) | Max send buffers used during socket life: 3 | 2022-01-06 16:23:50.865
DTC Client socket (3) | Max send buffer size during socket life: 187 | 2022-01-06 16:23:50.865
DTC Client socket (3) | Shutdown started. Waiting for graceful close. | 2022-01-06 16:23:50.866
SC Data - All Services | Disconnected from the server. | 2022-01-06 16:23:50.866
DTC Client socket (0) | CloseSocket call. | 2022-01-06 16:23:50.866
SC Data - All Services | Disconnected from the server. | 2022-01-06 16:23:50.866
SC Data - All Services | Disconnected. | 2022-01-06 16:23:50.866

SC Data - All Services | Connected to server complete. | 2022-01-06 16:23:53.648
Triggering next historical data download in queue. | 2022-01-06 16:23:53.650
Triggering next historical data download in queue. | 2022-01-06 16:23:53.650
Triggering next historical data download in queue. | 2022-01-06 16:23:53.650
Triggering next historical data download in queue. | 2022-01-06 16:23:53.650
Subscribing to symbol for symbol alert. CLX20-NYMEX | 2022-01-06 16:23:53.650
Mapping CLX20-NYMEX to CLX20. Service code: nymex | 2022-01-06 16:23:53.650
SC Data - All Services | Starting real-time market data updates for: CLX20-NYMEX (CLX20). ID: 1 Service code: nymex | 2022-01-06 16:23:53.650
SC Data - All Services | Connecting to the server ds6-2.sierracharts.com. Port 443 | 2022-01-06 16:23:53.651
SC Data - All Services | Requesting security definition data for: CLX20-NYMEX (CLX20). ID: 1 | 2022-01-06 16:23:53.651
DTC Client socket (4) | Creating socket. | 2022-01-06 16:23:53.658
DTC Client socket (4) | New receive buffer size: 5242880 | 2022-01-06 16:23:53.658
DTC Client socket (4) | Connecting to IP: 51.195.180.15. | 2022-01-06 16:23:53.658
No download requests in the queue to start downloads for. | 2022-01-06 16:23:53.683
No download requests in the queue to start downloads for. | 2022-01-06 16:23:53.683
No download requests in the queue to start downloads for. | 2022-01-06 16:23:53.683
No download requests in the queue to start downloads for. | 2022-01-06 16:23:53.683
SC Data - All Services | Network connection to server complete. | 2022-01-06 16:23:53.683
SC Data - All Services | Starting socket receive thread. | 2022-01-06 16:23:53.683
SC Data - All Services | Sending encoding request to server: Binary VLS. Compression: standard | 2022-01-06 16:23:53.683
Mapping FESXH22-EUREX to FESX202203_FUT_EUREX. Service code: eurex | 2022-01-06 16:23:53.684
SC Data - All Services | Starting real-time market data updates for: FESXH22-EUREX (FESX202203_FUT_EUREX). ID: 2 Service code: eurex | 2022-01-06 16:23:53.684
SC Data - All Services | Connecting to the server ds14.sierracharts.com. Port 10048 | 2022-01-06 16:23:53.684
SC Data - All Services | Requesting security definition data for: FESXH22-EUREX (FESX202203_FUT_EUREX). ID: 2 | 2022-01-06 16:23:53.684
Added historical Intraday data request for FESXH22-EUREX to the queue. | 2022-01-06 16:23:53.684
Intraday data recording state for symbol FESXH22-EUREX is set to download 'Pending'. | 2022-01-06 16:23:53.684
Triggering next historical data download in queue. | 2022-01-06 16:23:53.684
DTC Client socket (5) | Creating socket. | 2022-01-06 16:23:53.684
DTC Client socket (5) | New receive buffer size: 5242880 | 2022-01-06 16:23:53.684
DTC Client socket (5) | Connecting to IP: 157.90.1.40. | 2022-01-06 16:23:53.684
Delaying start of download for FESXH22-EUREX | 2022-01-06 16:23:53.687
Mapping NQH22-CME to NQH22. Service code: cme | 2022-01-06 16:23:53.688
SC Data - All Services | Starting real-time market data updates for: NQH22-CME (NQH22). ID: 3 Service code: cme | 2022-01-06 16:23:53.688
SC Data - All Services | Requesting security definition data for: NQH22-CME (NQH22). ID: 3 | 2022-01-06 16:23:53.688
Added historical Intraday data request for NQH22-CME to the queue. | 2022-01-06 16:23:53.688
Intraday data recording state for symbol NQH22-CME is set to download 'Pending'. | 2022-01-06 16:23:53.688
Triggering next historical data download in queue. | 2022-01-06 16:23:53.688
Mapping MESH22-CME to MESH22. Service code: cme | 2022-01-06 16:23:53.688
SC Data - All Services | Starting real-time market data updates for: MESH22-CME (MESH22). ID: 4 Service code: cme | 2022-01-06 16:23:53.688
SC Data - All Services | Requesting security definition data for: MESH22-CME (MESH22). ID: 4 | 2022-01-06 16:23:53.688
Added historical Intraday data request for MESH22-CME to the queue. | 2022-01-06 16:23:53.688
Intraday data recording state for symbol MESH22-CME is set to download 'Pending'. | 2022-01-06 16:23:53.688
Triggering next historical data download in queue. | 2022-01-06 16:23:53.688
Mapping CLG22-NYMEX to CLG22. Service code: nymex | 2022-01-06 16:23:53.691
SC Data - All Services | Starting real-time market data updates for: CLG22-NYMEX (CLG22). ID: 5 Service code: nymex | 2022-01-06 16:23:53.691
SC Data - All Services | Requesting security definition data for: CLG22-NYMEX (CLG22). ID: 5 | 2022-01-06 16:23:53.691
Added historical Intraday data request for CLG22-NYMEX to the queue. | 2022-01-06 16:23:53.691
Intraday data recording state for symbol CLG22-NYMEX is set to download 'Pending'. | 2022-01-06 16:23:53.691
Triggering next historical data download in queue. | 2022-01-06 16:23:53.691
Mapping ESH22-CME to ESH22. Service code: cme | 2022-01-06 16:23:53.692
SC Data - All Services | Starting real-time market data updates for: ESH22-CME (ESH22). ID: 6 Service code: cme | 2022-01-06 16:23:53.692
SC Data - All Services | Requesting security definition data for: ESH22-CME (ESH22). ID: 6 | 2022-01-06 16:23:53.692
Added historical Intraday data request for ESH22-CME to the queue. | 2022-01-06 16:23:53.692
Intraday data recording state for symbol ESH22-CME is set to download 'Pending'. | 2022-01-06 16:23:53.692
Triggering next historical data download in queue. | 2022-01-06 16:23:53.692
SC Data - All Services | Network connection to server complete. | 2022-01-06 16:23:53.720
SC Data - All Services | Starting socket receive thread. | 2022-01-06 16:23:53.720
SC Data - All Services | Sending encoding request to server: Binary VLS. Compression: standard | 2022-01-06 16:23:53.720
SC Data - All Services | Setting DTC encoding to Binary VLS | 2022-01-06 16:23:53.721
SC Data - All Services | Sending logon request message. | 2022-01-06 16:23:53.721
SC Data - All Services | Setting DTC encoding to Binary VLS | 2022-01-06 16:23:53.754
SC Data - All Services | Sending logon request message. | 2022-01-06 16:23:53.754
Mapping FGBLH22-EUREX to FGBL202203_FUT_EUREX. Service code: eurex | 2022-01-06 16:23:53.898
SC Data - All Services | Starting real-time market data updates for: FGBLH22-EUREX (FGBL202203_FUT_EUREX). ID: 7 Service code: eurex | 2022-01-06 16:23:53.898
SC Data - All Services | Requesting security definition data for: FGBLH22-EUREX (FGBL202203_FUT_EUREX). ID: 7 | 2022-01-06 16:23:53.898
Mapping GCG22-COMEX to GCG22. Service code: comex | 2022-01-06 16:23:53.898
SC Data - All Services | Starting real-time market data updates for: GCG22-COMEX (GCG22). ID: 8 Service code: comex | 2022-01-06 16:23:53.898
SC Data - All Services | Requesting security definition data for: GCG22-COMEX (GCG22). ID: 8 | 2022-01-06 16:23:53.898
Mapping CLX21-NYMEX to CLX21. Service code: nymex | 2022-01-06 16:23:53.898
SC Data - All Services | Starting real-time market data updates for: CLX21-NYMEX (CLX21). ID: 9 Service code: nymex | 2022-01-06 16:23:53.898
SC Data - All Services | Requesting security definition data for: CLX21-NYMEX (CLX21). ID: 9 | 2022-01-06 16:23:53.898
Mapping NQZ21-CME to NQZ21. Service code: cme | 2022-01-06 16:23:53.898
SC Data - All Services | Starting real-time market data updates for: NQZ21-CME (NQZ21). ID: 10 Service code: cme | 2022-01-06 16:23:53.898
SC Data - All Services | Requesting security definition data for: NQZ21-CME (NQZ21). ID: 10 | 2022-01-06 16:23:53.898
Mapping GCZ21-COMEX to GCZ21. Service code: comex | 2022-01-06 16:23:53.898
SC Data - All Services | Starting real-time market data updates for: GCZ21-COMEX (GCZ21). ID: 11 Service code: comex | 2022-01-06 16:23:53.899
SC Data - All Services | Requesting security definition data for: GCZ21-COMEX (GCZ21). ID: 11 | 2022-01-06 16:23:53.899
Mapping ESU21-CME to ESU21. Service code: cme | 2022-01-06 16:23:53.899
SC Data - All Services | Starting real-time market data updates for: ESU21-CME (ESU21). ID: 12 Service code: cme | 2022-01-06 16:23:53.899
SC Data - All Services | Requesting security definition data for: ESU21-CME (ESU21). ID: 12 | 2022-01-06 16:23:53.899
Mapping YMZ21-CBOT to YMZ21. Service code: cbot | 2022-01-06 16:23:53.899
SC Data - All Services | Starting real-time market data updates for: YMZ21-CBOT (YMZ21). ID: 13 Service code: cbot | 2022-01-06 16:23:53.899
SC Data - All Services | Requesting security definition data for: YMZ21-CBOT (YMZ21). ID: 13 | 2022-01-06 16:23:53.899
Mapping ZNH22-CBOT to ZNH22. Service code: cbot | 2022-01-06 16:23:53.899
SC Data - All Services | Starting real-time market data updates for: ZNH22-CBOT (ZNH22). ID: 14 Service code: cbot | 2022-01-06 16:23:53.899
SC Data - All Services | Requesting security definition data for: ZNH22-CBOT (ZNH22). ID: 14 | 2022-01-06 16:23:53.899
SC Data - All Services | Starting real-time market data updates for: CLX0-NYMEX. ID: 15 | 2022-01-06 16:23:53.899
SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: CLX0-NYMEX | 2022-01-06 16:23:53.899
SC Data - All Services | Requesting security definition data for: CLX0-NYMEX. ID: 15 | 2022-01-06 16:23:53.899
Mapping ESZ21-CME to ESZ21. Service code: cme | 2022-01-06 16:23:53.899
SC Data - All Services | Starting real-time market data updates for: ESZ21-CME (ESZ21). ID: 16 Service code: cme | 2022-01-06 16:23:53.899
SC Data - All Services | Requesting security definition data for: ESZ21-CME (ESZ21). ID: 16 | 2022-01-06 16:23:53.899
Mapping CLF22-NYMEX to CLF22. Service code: nymex | 2022-01-06 16:23:53.899
SC Data - All Services | Starting real-time market data updates for: CLF22-NYMEX (CLF22). ID: 17 Service code: nymex | 2022-01-06 16:23:53.899
SC Data - All Services | Requesting security definition data for: CLF22-NYMEX (CLF22). ID: 17 | 2022-01-06 16:23:53.899
Mapping YMH22-CBOT to YMH22. Service code: cbot | 2022-01-06 16:23:53.899
SC Data - All Services | Starting real-time market data updates for: YMH22-CBOT (YMH22). ID: 18 Service code: cbot | 2022-01-06 16:23:53.899
SC Data - All Services | Requesting security definition data for: YMH22-CBOT (YMH22). ID: 18 | 2022-01-06 16:23:53.899
Requesting market depth updates for: ESZ21-CME if supported. | 2022-01-06 16:23:53.899
Separate subscription for market depth updates not supported. ESZ21-CME | 2022-01-06 16:23:53.899
SC Data - All Services | Received logon response. | 2022-01-06 16:23:54.001
SC Data - All Services | Server Name: SC Real-Time Server. | 2022-01-06 16:23:54.001
SC Data - All Services | Server protocol version: 8. Client protocol version: 8 | 2022-01-06 16:23:54.001
SC Data - All Services | Logon error received from server: Connection limit exceeded. | MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 2 | 2022-01-06 16:23:54.001
SC Data - All Services | Waiting for socket receive thread to end | 2022-01-06 16:23:54.001
DTC Client socket (5) | CloseSocket call. | 2022-01-06 16:23:54.001
SC Data - All Services | Disconnected from the server. | 2022-01-06 16:23:54.001
SC Data - All Services | Data feed disconnected. Will reconnect in 30 seconds. | 2022-01-06 16:23:54.001
DTC Client socket (5) | Shutdown started. Waiting for graceful close. | 2022-01-06 16:23:54.001
DTC Client socket (5) | Socket gracefully closed by remote side. | 2022-01-06 16:23:54.033
DTC Client socket (5) | Closed. | 2022-01-06 16:23:54.033
Added historical Intraday data request for FGBLH22-EUREX to the queue. | 2022-01-06 16:23:54.039
Intraday data recording state for symbol FGBLH22-EUREX is set to download 'Pending'. | 2022-01-06 16:23:54.039
Triggering next historical data download in queue. | 2022-01-06 16:23:54.039
SC Data - All Services | Received logon response. | 2022-01-06 16:23:54.221
SC Data - All Services | Server Name: SC Realtime Server. | 2022-01-06 16:23:54.221
SC Data - All Services | Server protocol version: 8. Client protocol version: 8 | 2022-01-06 16:23:54.221
SC Data - All Services | Successfully connected. | 2022-01-06 16:23:54.221
SC Data - All Services | Trading is not supported. | 2022-01-06 16:23:54.221
SC Data - All Services | Restarting real-time data updates for symbol: CLF22-NYMEX -> CLF22 | 2022-01-06 16:23:54.221
SC Data - All Services | Restarting real-time data updates for symbol: CLG22-NYMEX -> CLG22 | 2022-01-06 16:23:54.221
SC Data - All Services | Restarting real-time data updates for symbol: CLX20-NYMEX -> CLX20 | 2022-01-06 16:23:54.221
SC Data - All Services | Restarting real-time data updates for symbol: CLX21-NYMEX -> CLX21 | 2022-01-06 16:23:54.221
SC Data - All Services | Restarting real-time data updates for symbol: ESH22-CME -> ESH22 | 2022-01-06 16:23:54.221
SC Data - All Services | Restarting real-time data updates for symbol: ESU21-CME -> ESU21 | 2022-01-06 16:23:54.221
SC Data - All Services | Restarting real-time data updates for symbol: ESZ21-CME -> ESZ21. Market Depth data restarted. | 2022-01-06 16:23:54.221
SC Data - All Services | Restarting real-time data updates for symbol: GCG22-COMEX -> GCG22 | 2022-01-06 16:23:54.221
SC Data - All Services | Restarting real-time data updates for symbol: GCZ21-COMEX -> GCZ21 | 2022-01-06 16:23:54.221
SC Data - All Services | Restarting real-time data updates for symbol: MESH22-CME -> MESH22 | 2022-01-06 16:23:54.221
SC Data - All Services | Restarting real-time data updates for symbol: NQH22-CME -> NQH22 | 2022-01-06 16:23:54.221
SC Data - All Services | Restarting real-time data updates for symbol: NQZ21-CME -> NQZ21 | 2022-01-06 16:23:54.221
SC Data - All Services | Restarting real-time data updates for symbol: YMH22-CBOT -> YMH22 | 2022-01-06 16:23:54.221
SC Data - All Services | Restarting real-time data updates for symbol: YMZ21-CBOT -> YMZ21 | 2022-01-06 16:23:54.221
SC Data - All Services | Restarting real-time data updates for symbol: ZNH22-CBOT -> ZNH22 | 2022-01-06 16:23:54.221
SC Data - All Services | Real-time data for symbol CLF22-NYMEX is currently unavailable. | 2022-01-06 16:23:54.315
SC Data - All Services | Received security definition for symbol CLF22-NYMEX | 2022-01-06 16:23:54.315
SC Data - All Services | Received security definition for symbol CLG22-NYMEX | 2022-01-06 16:23:54.315
SC Data - All Services | Real-time data for symbol CLX20-NYMEX is currently unavailable. | 2022-01-06 16:23:54.315
SC Data - All Services | Received security definition for symbol CLX20-NYMEX | 2022-01-06 16:23:54.315
SC Data - All Services | Real-time data for symbol CLX21-NYMEX is currently unavailable. | 2022-01-06 16:23:54.315
SC Data - All Services | Received security definition for symbol CLX21-NYMEX | 2022-01-06 16:23:54.315
SC Data - All Services | Clearing market depth for ESZ21-CME | 2022-01-06 16:23:54.315
SC Data - All Services | Received security definition for symbol ESH22-CME | 2022-01-06 16:23:54.315
SC Data - All Services | Real-time data for symbol ESU21-CME is currently unavailable. | 2022-01-06 16:23:54.315
SC Data - All Services | Received security definition for symbol ESU21-CME | 2022-01-06 16:23:54.315
SC Data - All Services | Real-time data for symbol ESZ21-CME is currently unavailable. | 2022-01-06 16:23:54.315
SC Data - All Services | Received security definition for symbol ESZ21-CME | 2022-01-06 16:23:54.315
SC Data - All Services | Received security definition for symbol GCG22-COMEX | 2022-01-06 16:23:54.315
SC Data - All Services | Real-time data for symbol GCZ21-COMEX is currently unavailable. | 2022-01-06 16:23:54.315
SC Data - All Services | Received security definition for symbol GCZ21-COMEX | 2022-01-06 16:23:54.315
SC Data - All Services | Received security definition for symbol MESH22-CME | 2022-01-06 16:23:54.315
SC Data - All Services | Received security definition for symbol NQH22-CME | 2022-01-06 16:23:54.315
SC Data - All Services | Real-time data for symbol NQZ21-CME is currently unavailable. | 2022-01-06 16:23:54.315
SC Data - All Services | Received security definition for symbol NQZ21-CME | 2022-01-06 16:23:54.315
SC Data - All Services | Received security definition for symbol YMH22-CBOT | 2022-01-06 16:23:54.316
SC Data - All Services | Real-time data for symbol YMZ21-CBOT is currently unavailable. | 2022-01-06 16:23:54.316
SC Data - All Services | Received security definition for symbol YMZ21-CBOT | 2022-01-06 16:23:54.316
SC Data - All Services | Received security definition for symbol ZNH22-CBOT | 2022-01-06 16:23:54.316
Requesting market depth updates for: CLG22-NYMEX if supported. | 2022-01-06 16:23:58.650
Requesting market depth updates for: ESH22-CME if supported. | 2022-01-06 16:23:58.650
Requesting market depth updates for: MESH22-CME if supported. | 2022-01-06 16:23:58.650
Requesting market depth updates for: NQH22-CME if supported. | 2022-01-06 16:23:58.650
SC Data - All Services | Clearing market depth for CLG22-NYMEX | 2022-01-06 16:23:58.729
SC Data - All Services | Clearing market depth for ESH22-CME | 2022-01-06 16:23:58.729
SC Data - All Services | Clearing market depth for MESH22-CME | 2022-01-06 16:23:58.729
SC Data - All Services | Clearing market depth for NQH22-CME | 2022-01-06 16:23:58.729
SC Data - All Services | Connecting to the server ds24.sierracharts.com. Port 10048 | 2022-01-06 16:24:24.010
DTC Client socket (5) | Creating socket. | 2022-01-06 16:24:24.010
DTC Client socket (5) | New receive buffer size: 5242880 | 2022-01-06 16:24:24.010
DTC Client socket (5) | Connecting to IP: 154.14.194.212. | 2022-01-06 16:24:24.010
SC Data - All Services | Network connection to server complete. | 2022-01-06 16:24:24.030
SC Data - All Services | Starting socket receive thread. | 2022-01-06 16:24:24.030
SC Data - All Services | Sending encoding request to server: Binary VLS. Compression: standard | 2022-01-06 16:24:24.030
SC Data - All Services | Setting DTC encoding to Binary VLS | 2022-01-06 16:24:24.051
SC Data - All Services | Sending logon request message. | 2022-01-06 16:24:24.051
SC Data - All Services | Received logon response. | 2022-01-06 16:24:24.286
SC Data - All Services | Server Name: SC Real-Time Server. | 2022-01-06 16:24:24.286
SC Data - All Services | Server protocol version: 8. Client protocol version: 8 | 2022-01-06 16:24:24.286
SC Data - All Services | Logon error received from server: Connection limit exceeded. | MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 2 | 2022-01-06 16:24:24.286
SC Data - All Services | Waiting for socket receive thread to end | 2022-01-06 16:24:24.286
DTC Client socket (5) | CloseSocket call. | 2022-01-06 16:24:24.286
DTC Client socket (5) | Shutdown started. Waiting for graceful close. | 2022-01-06 16:24:24.286
SC Data - All Services | Disconnected from the server. | 2022-01-06 16:24:24.286
SC Data - All Services | Data feed disconnected. Will reconnect in 30 seconds. | 2022-01-06 16:24:24.286
DTC Client socket (5) | Socket gracefully closed by remote side. | 2022-01-06 16:24:24.304
DTC Client socket (5) | Closed. | 2022-01-06 16:24:24.304
HD Request # 60 | Downloading Intraday chart data for FESXH22-EUREX to the file FESXH22-EUREX.scid. Service: eurex | 2022-01-06 16:24:24.741
HD Request # 60 | Download start date-time: 2022-01-06 10:30:19.000000. File last date-time: 2022-01-06 10:30:19.872000 | 2022-01-06 16:24:24.741
HD Request # 60 | Using server: ds14.sierracharts.com port 10150 | 2022-01-06 16:24:24.741
Socket (5) | Creating socket. | 2022-01-06 16:24:24.741
Socket (5) | New receive buffer size: 5242880 | 2022-01-06 16:24:24.741
Socket (5) | Connecting to IP: 157.90.1.40. | 2022-01-06 16:24:24.741
HD Request # 60 | Setting DTC encoding to Binary VLS | 2022-01-06 16:24:24.806
HD Request # 60 | Sending historical data logon request message. | 2022-01-06 16:24:24.806
HD Request # 60 | Requesting Intraday data. Start date-time: 2022-01-06 10:30:19. Record interval: 0. Symbol: FESX202203_FUT_EUREX | 2022-01-06 16:24:24.951
HD Request # 60 | Decompressing data. | 2022-01-06 16:24:24.984
HD Request # 60 | Receiving Intraday data for FESXH22-EUREX starting at 2022-01-06 10:30:19.019000 | 2022-01-06 16:24:25.078
HD Request # 60 | Timestamp of first Intraday data file record written: 2022-01-06 10:30:21.487000 | 2022-01-06 16:24:25.187
Socket (5) | CloseSocket call. | 2022-01-06 16:24:25.276
Socket (5) | Shutdown started. Waiting for graceful close. | 2022-01-06 16:24:25.276
Historical data download thread signaled to stop. | 2022-01-06 16:24:25.293
HD Request # 60 | Received 84035 Intraday data records from 2022-01-06 10:30:19.019000 to 2022-01-06 16:24:22.677002 (5.9 hours) and wrote 84033 records for FESXH22-EUREX | 2022-01-06 16:24:25.293
HD Request # 60 | Add time&sales data | Remembered last file record date-time: 2022-01-06 16:24:22.677002 | 2022-01-06 16:24:25.296
HD Request # 60 | Completion time: 1s | 2022-01-06 16:24:25.296
HD Request # 60 | Intraday data download complete for FESXH22-EUREX. Unique request ID: 60 | 2022-01-06 16:24:25.296
Removing historical data download ID 60. | 2022-01-06 16:24:25.296
Real-time Intraday chart data file updates started for FESXH22-EUREX | 2022-01-06 16:24:25.296
Intraday chart data file opened for FESXH22-EUREX | 2022-01-06 16:24:25.296
HD Request # 60 | Enabling Intraday chart updating for symbol. | 2022-01-06 16:24:25.296

Triggering next historical data download in queue. | 2022-01-06 16:24:25.296
HD Request # 61 | Downloading Intraday chart data for NQH22-CME to the file NQH22-CME.scid. Service: cme | 2022-01-06 16:24:25.296
HD Request # 61 | Download start date-time: 2022-01-06 16:23:50.000000. File last date-time: 2022-01-06 16:23:50.552000 | 2022-01-06 16:24:25.297
HD Request # 61 | Using server: ds23.sierracharts.com port 10149 | 2022-01-06 16:24:25.297
Socket (6) | Creating socket. | 2022-01-06 16:24:25.297
Socket (6) | New receive buffer size: 5242880 | 2022-01-06 16:24:25.297
Socket (6) | Connecting to IP: 216.1.90.130. | 2022-01-06 16:24:25.297
Socket (5) | Socket gracefully closed by remote side. | 2022-01-06 16:24:25.304
Socket (5) | Closed. | 2022-01-06 16:24:25.304
HD Request # 61 | Setting DTC encoding to Binary VLS | 2022-01-06 16:24:25.485
HD Request # 61 | Sending historical data logon request message. | 2022-01-06 16:24:25.485
Chart #1 has tagged chart #2 for full recalculation. Chartbook: Idea Generation.Cht | 2022-01-06 16:24:25.677
Chart #1 has tagged chart #3 for full recalculation. Chartbook: Idea Generation.Cht | 2022-01-06 16:24:25.677
Chart #1 has tagged chart #4 for full recalculation. Chartbook: Idea Generation.Cht | 2022-01-06 16:24:25.677
Chart #1 has tagged chart #5 for full recalculation. Chartbook: Idea Generation.Cht | 2022-01-06 16:24:25.677
Chart #1 has tagged chart #7 for full recalculation. Chartbook: Idea Generation.Cht | 2022-01-06 16:24:25.677
FESXH22-EUREX [CBV][M] #2 | Performing a full recalculation because it has been tagged. Chartbook: Idea Generation.Cht | 2022-01-06 16:24:25.698
FESXH22-EUREX [CBV][M] 1 Min #7 | Performing a full recalculation because it has been tagged. Chartbook: Idea Generation.Cht | 2022-01-06 16:24:25.861
HD Request # 61 | Requesting Intraday data. Start date-time: 2022-01-06 16:23:50. Record interval: 0. Symbol: NQH22 | 2022-01-06 16:24:26.062
HD Request # 61 | Decompressing data. | 2022-01-06 16:24:26.158
HD Request # 61 | Receiving Intraday data for NQH22-CME starting at 2022-01-06 16:23:50.239000 | 2022-01-06 16:24:26.160
Socket (6) | CloseSocket call. | 2022-01-06 16:24:26.160
Socket (6) | Shutdown started. Waiting for graceful close. | 2022-01-06 16:24:26.160
Socket (6) | Socket gracefully closed by remote side. | 2022-01-06 16:24:26.250
Socket (6) | Closed. | 2022-01-06 16:24:26.250
Historical data download thread signaled to stop. | 2022-01-06 16:24:31.280
HD Request # 61 | Timestamp of first Intraday data file record written: 2022-01-06 16:23:50.781000 | 2022-01-06 16:24:31.281
HD Request # 61 | Received 562 Intraday data records from 2022-01-06 16:23:50.239000 to 2022-01-06 16:24:23.987001 (33.7 seconds) and wrote 541 records for NQH22-CME | 2022-01-06 16:24:31.281
HD Request # 61 | Add time&sales data | Remembered last file record date-time: 2022-01-06 16:24:23.987001 | 2022-01-06 16:24:31.287
Added 81 Time and Sales records to Intraday data file for NQH22-CME after download. | 2022-01-06 16:24:31.287
HD Request # 61 | Completion time: 6s | 2022-01-06 16:24:31.287
HD Request # 61 | Intraday data download complete for NQH22-CME. Unique request ID: 61 | 2022-01-06 16:24:31.287
Removing historical data download ID 61. | 2022-01-06 16:24:31.287
Real-time Intraday chart data file updates started for NQH22-CME | 2022-01-06 16:24:31.288
Intraday chart data file opened for NQH22-CME | 2022-01-06 16:24:31.288
HD Request # 61 | Enabling Intraday chart updating for symbol. | 2022-01-06 16:24:31.288

Triggering next historical data download in queue. | 2022-01-06 16:24:31.288
HD Request # 62 | Downloading Intraday chart data for MESH22-CME to the file MESH22-CME.scid. Service: cme | 2022-01-06 16:24:31.291
HD Request # 62 | Download start date-time: 2022-01-06 16:23:50.000000. File last date-time: 2022-01-06 16:23:50.707000 | 2022-01-06 16:24:31.292
HD Request # 62 | Using server: ds21.sierracharts.com port 10150 | 2022-01-06 16:24:31.292
Socket (5) | Creating socket. | 2022-01-06 16:24:31.293
Socket (5) | New receive buffer size: 5242880 | 2022-01-06 16:24:31.293
Socket (5) | Connecting to IP: 216.1.90.129. | 2022-01-06 16:24:31.293
FESXH22-EUREX [CBV][M] 1 Min #3 | Performing a full recalculation because it has been tagged. Chartbook: Idea Generation.Cht | 2022-01-06 16:24:31.336
HD Request # 62 | Setting DTC encoding to Binary VLS | 2022-01-06 16:24:31.481
HD Request # 62 | Sending historical data logon request message. | 2022-01-06 16:24:31.481
HD Request # 62 | Requesting Intraday data. Start date-time: 2022-01-06 16:23:50. Record interval: 0. Symbol: MESH22 | 2022-01-06 16:24:32.039
HD Request # 62 | Decompressing data. | 2022-01-06 16:24:32.206
HD Request # 62 | Receiving Intraday data for MESH22-CME starting at 2022-01-06 16:23:50.239000 | 2022-01-06 16:24:32.225
Socket (5) | CloseSocket call. | 2022-01-06 16:24:32.225
Socket (5) | Shutdown started. Waiting for graceful close. | 2022-01-06 16:24:32.225
Socket (5) | Socket gracefully closed by remote side. | 2022-01-06 16:24:32.314
Socket (5) | Closed. | 2022-01-06 16:24:32.314
Historical data download thread signaled to stop. | 2022-01-06 16:24:32.471
HD Request # 62 | Timestamp of first Intraday data file record written: 2022-01-06 16:23:50.941000 | 2022-01-06 16:24:32.471
HD Request # 62 | Received 580 Intraday data records from 2022-01-06 16:23:50.239000 to 2022-01-06 16:24:30.576000 (40.3 seconds) and wrote 567 records for MESH22-CME | 2022-01-06 16:24:32.471
HD Request # 62 | Add time&sales data | Remembered last file record date-time: 2022-01-06 16:24:30.576000 | 2022-01-06 16:24:32.479
Added 14 Time and Sales records to Intraday data file for MESH22-CME after download. | 2022-01-06 16:24:32.479
HD Request # 62 | Completion time: 1s | 2022-01-06 16:24:32.479
HD Request # 62 | Intraday data download complete for MESH22-CME. Unique request ID: 62 | 2022-01-06 16:24:32.479
Removing historical data download ID 62. | 2022-01-06 16:24:32.479
Real-time Intraday chart data file updates started for MESH22-CME | 2022-01-06 16:24:32.479
Intraday chart data file opened for MESH22-CME | 2022-01-06 16:24:32.479
HD Request # 62 | Enabling Intraday chart updating for symbol. | 2022-01-06 16:24:32.479

Triggering next historical data download in queue. | 2022-01-06 16:24:32.479
HD Request # 63 | Downloading Intraday chart data for CLG22-NYMEX to the file CLG22-NYMEX.scid. Service: nymex | 2022-01-06 16:24:32.479
HD Request # 63 | Download start date-time: 2022-01-06 16:23:49.000000. File last date-time: 2022-01-06 16:23:49.778000 | 2022-01-06 16:24:32.480
HD Request # 63 | Using server: ds23.sierracharts.com port 10149 | 2022-01-06 16:24:32.480
Socket (5) | Creating socket. | 2022-01-06 16:24:32.481
Socket (5) | New receive buffer size: 5242880 | 2022-01-06 16:24:32.481
Socket (5) | Connecting to IP: 216.1.90.130. | 2022-01-06 16:24:32.481
FESXH22-EUREX [CBV][M] Daily #5 | Performing a full recalculation because it has been tagged. Chartbook: Idea Generation.Cht | 2022-01-06 16:24:32.484
FESXH22-EUREX [CBV][M] 60 Min #4 | Performing a full recalculation because it has been tagged. Chartbook: Idea Generation.Cht | 2022-01-06 16:24:32.490
Opened cached Intraday file: C:\SierraChart\Data\NQH22-CME.scid. Thread ID: 24508 | 2022-01-06 16:24:32.587
Opened cached Intraday file: C:\SierraChart\Data\MESH22-CME.scid. Thread ID: 24508 | 2022-01-06 16:24:32.587
HD Request # 63 | Setting DTC encoding to Binary VLS | 2022-01-06 16:24:32.674
HD Request # 63 | Sending historical data logon request message. | 2022-01-06 16:24:32.674
HD Request # 63 | Requesting Intraday data. Start date-time: 2022-01-06 16:23:49. Record interval: 0. Symbol: CLG22 | 2022-01-06 16:24:32.761
HD Request # 63 | Decompressing data. | 2022-01-06 16:24:32.851
HD Request # 63 | Receiving Intraday data for CLG22-NYMEX starting at 2022-01-06 16:23:49.019000 | 2022-01-06 16:24:32.853
Socket (5) | CloseSocket call. | 2022-01-06 16:24:32.853
Socket (5) | Shutdown started. Waiting for graceful close. | 2022-01-06 16:24:32.853
Historical data download thread signaled to stop. | 2022-01-06 16:24:32.853
HD Request # 63 | Timestamp of first Intraday data file record written: 2022-01-06 16:23:51.750000 | 2022-01-06 16:24:32.853
HD Request # 63 | Received 266 Intraday data records from 2022-01-06 16:23:49.019000 to 2022-01-06 16:24:30.670005 (41.7 seconds) and wrote 250 records for CLG22-NYMEX | 2022-01-06 16:24:32.853
HD Request # 63 | Add time&sales data | Remembered last file record date-time: 2022-01-06 16:24:30.670005 | 2022-01-06 16:24:32.857
Added 11 Time and Sales records to Intraday data file for CLG22-NYMEX after download. | 2022-01-06 16:24:32.857
HD Request # 63 | Completion time: 0s | 2022-01-06 16:24:32.857
HD Request # 63 | Intraday data download complete for CLG22-NYMEX. Unique request ID: 63 | 2022-01-06 16:24:32.857
Removing historical data download ID 63. | 2022-01-06 16:24:32.857
Real-time Intraday chart data file updates started for CLG22-NYMEX | 2022-01-06 16:24:32.857
Intraday chart data file opened for CLG22-NYMEX | 2022-01-06 16:24:32.857
HD Request # 63 | Enabling Intraday chart updating for symbol. | 2022-01-06 16:24:32.857

Triggering next historical data download in queue. | 2022-01-06 16:24:32.857
HD Request # 64 | Downloading Intraday chart data for ESH22-CME to the file ESH22-CME.scid. Service: cme | 2022-01-06 16:24:32.857
HD Request # 64 | Download start date-time: 2022-01-06 16:23:50.000000. File last date-time: 2022-01-06 16:23:50.703001 | 2022-01-06 16:24:32.857
HD Request # 64 | Using server: ds21.sierracharts.com port 10150 | 2022-01-06 16:24:32.857
Socket (6) | Creating socket. | 2022-01-06 16:24:32.857
Socket (6) | New receive buffer size: 5242880 | 2022-01-06 16:24:32.857
Socket (6) | Connecting to IP: 216.1.90.129. | 2022-01-06 16:24:32.857
Chart #1 has tagged chart #4 for full recalculation. Chartbook: Oil Opening Range.Cht | 2022-01-06 16:24:32.868
Chart #1 has tagged chart #6 for full recalculation. Chartbook: Oil Opening Range.Cht | 2022-01-06 16:24:32.868
CLG22-NYMEX [CBV][M] 5 Sec #4 | Performing a full recalculation because it has been tagged. Chartbook: Oil Opening Range.Cht | 2022-01-06 16:24:32.870
Socket (5) | Socket gracefully closed by remote side. | 2022-01-06 16:24:32.941
Socket (5) | Closed. | 2022-01-06 16:24:32.941
HD Request # 64 | Setting DTC encoding to Binary VLS | 2022-01-06 16:24:33.050
HD Request # 64 | Sending historical data logon request message. | 2022-01-06 16:24:33.050
HD Request # 64 | Requesting Intraday data. Start date-time: 2022-01-06 16:23:50. Record interval: 0. Symbol: ESH22 | 2022-01-06 16:24:33.139
HD Request # 64 | Decompressing data. | 2022-01-06 16:24:33.272
HD Request # 64 | Receiving Intraday data for ESH22-CME starting at 2022-01-06 16:23:50.070000 | 2022-01-06 16:24:33.364
Socket (6) | CloseSocket call. | 2022-01-06 16:24:33.365
Socket (6) | Shutdown started. Waiting for graceful close. | 2022-01-06 16:24:33.365
Socket (6) | Socket gracefully closed by remote side. | 2022-01-06 16:24:33.453
Socket (6) | Closed. | 2022-01-06 16:24:33.453
Opened cached Intraday file: C:\SierraChart\Data\CLG22-NYMEX.scid. Thread ID: 24508 | 2022-01-06 16:24:37.619
Chart #4 has tagged chart #2 for full recalculation. Chartbook: Oil Opening Range.Cht | 2022-01-06 16:24:50.885
Historical data download thread signaled to stop. | 2022-01-06 16:24:50.925
HD Request # 64 | Timestamp of first Intraday data file record written: 2022-01-06 16:23:50.941000 | 2022-01-06 16:24:50.925
HD Request # 64 | Received 1243 Intraday data records from 2022-01-06 16:23:50.070000 to 2022-01-06 16:24:30.503000 (40.4 seconds) and wrote 1181 records for ESH22-CME | 2022-01-06 16:24:50.925
HD Request # 64 | Add time&sales data | Remembered last file record date-time: 2022-01-06 16:24:30.503000 | 2022-01-06 16:24:50.938
Added 407 Time and Sales records to Intraday data file for ESH22-CME after download. | 2022-01-06 16:24:50.938
HD Request # 64 | Completion time: 18s | 2022-01-06 16:24:50.938
HD Request # 64 | Intraday data download complete for ESH22-CME. Unique request ID: 64 | 2022-01-06 16:24:50.938
Removing historical data download ID 64. | 2022-01-06 16:24:50.938
Real-time Intraday chart data file updates started for ESH22-CME | 2022-01-06 16:24:50.938
Intraday chart data file opened for ESH22-CME | 2022-01-06 16:24:50.938
HD Request # 64 | Enabling Intraday chart updating for symbol. | 2022-01-06 16:24:50.938

Triggering next historical data download in queue. | 2022-01-06 16:24:50.938
HD Request # 65 | Downloading Intraday chart data for FGBLH22-EUREX to the file FGBLH22-EUREX.scid. Service: eurex | 2022-01-06 16:24:50.938
HD Request # 65 | Download start date-time: 2022-01-06 16:22:40.000000. File last date-time: 2022-01-06 16:22:40.254001 | 2022-01-06 16:24:50.938
HD Request # 65 | Using server: ds24.sierracharts.com port 10149 | 2022-01-06 16:24:50.938
Socket (5) | Creating socket. | 2022-01-06 16:24:50.939
Socket (5) | New receive buffer size: 5242880 | 2022-01-06 16:24:50.939
Socket (5) | Connecting to IP: 154.14.194.212. | 2022-01-06 16:24:50.939
MESH22-CME[M] #6 | Performing a full recalculation because it has been tagged. Chartbook: Oil Opening Range.Cht | 2022-01-06 16:24:50.969
HD Request # 65 | Setting DTC encoding to Binary VLS | 2022-01-06 16:24:50.979
HD Request # 65 | Sending historical data logon request message. | 2022-01-06 16:24:50.979
HD Request # 65 | Requesting Intraday data. Start date-time: 2022-01-06 16:22:40. Record interval: 0. Symbol: FGBL202203_FUT_EUREX | 2022-01-06 16:24:51.100
HD Request # 65 | Decompressing data. | 2022-01-06 16:24:51.122
HD Request # 65 | Receiving Intraday data for FGBLH22-EUREX starting at 2022-01-06 16:22:40.254000 | 2022-01-06 16:24:51.122
Socket (5) | CloseSocket call. | 2022-01-06 16:24:51.123
Socket (5) | Shutdown started. Waiting for graceful close. | 2022-01-06 16:24:51.123
Socket (5) | Socket gracefully closed by remote side. | 2022-01-06 16:24:51.141
Socket (5) | Closed. | 2022-01-06 16:24:51.141
Historical data download thread signaled to stop. | 2022-01-06 16:24:51.166
HD Request # 65 | Timestamp of first Intraday data file record written: 2022-01-06 16:22:54.078000 | 2022-01-06 16:24:51.167
HD Request # 65 | Received 237 Intraday data records from 2022-01-06 16:22:40.254000 to 2022-01-06 16:24:37.817004 (117.6 seconds) and wrote 235 records for FGBLH22-EUREX | 2022-01-06 16:24:51.167
HD Request # 65 | Add time&sales data | Remembered last file record date-time: 2022-01-06 16:24:37.817004 | 2022-01-06 16:24:51.172
HD Request # 65 | Completion time: 1s | 2022-01-06 16:24:51.172
HD Request # 65 | Intraday data download complete for FGBLH22-EUREX. Unique request ID: 65 | 2022-01-06 16:24:51.172
Removing historical data download ID 65. | 2022-01-06 16:24:51.172
Real-time Intraday chart data file updates started for FGBLH22-EUREX | 2022-01-06 16:24:51.172
Intraday chart data file opened for FGBLH22-EUREX | 2022-01-06 16:24:51.172
HD Request # 65 | Enabling Intraday chart updating for symbol. | 2022-01-06 16:24:51.172

Triggering next historical data download in queue. | 2022-01-06 16:24:51.172
No download requests in the queue to start downloads for. | 2022-01-06 16:24:51.172
Chart #1 has tagged chart #2 for full recalculation. Chartbook: Chartbook5.Cht | 2022-01-06 16:24:51.188
Chart #1 has tagged chart #4 for full recalculation. Chartbook: Chartbook5.Cht | 2022-01-06 16:24:51.188
Chart #1 has tagged chart #6 for full recalculation. Chartbook: Chartbook5.Cht | 2022-01-06 16:24:51.188
MESH22-CME[M] #6 | Performing a full recalculation because it has been tagged. Chartbook: Chartbook5.Cht | 2022-01-06 16:24:51.189
CLG22-NYMEX[M] #2 | Performing a full recalculation because it has been tagged. Chartbook: Oil Opening Range.Cht | 2022-01-06 16:24:51.193
ESH22-CME[M] #2 | Performing a full recalculation because it has been tagged. Chartbook: Chartbook5.Cht | 2022-01-06 16:24:51.252
ESH22-CME [CBV][M] 5 Min #4 | Performing a full recalculation because it has been tagged. Chartbook: Chartbook5.Cht | 2022-01-06 16:24:51.254
Opened cached Intraday file: C:\SierraChart\Data\ESH22-CME.scid. Thread ID: 24508 | 2022-01-06 16:24:52.693
SC Data - All Services | Connecting to the server ds14.sierracharts.com. Port 443 | 2022-01-06 16:24:54.286
DTC Client socket (5) | Creating socket. | 2022-01-06 16:24:54.286
DTC Client socket (5) | New receive buffer size: 5242880 | 2022-01-06 16:24:54.286
DTC Client socket (5) | Connecting to IP: 157.90.1.40. | 2022-01-06 16:24:54.286
SC Data - All Services | Network connection to server complete. | 2022-01-06 16:24:54.326
SC Data - All Services | Starting socket receive thread. | 2022-01-06 16:24:54.326
SC Data - All Services | Sending encoding request to server: Binary VLS. Compression: standard | 2022-01-06 16:24:54.326
SC Data - All Services | Setting DTC encoding to Binary VLS | 2022-01-06 16:24:54.366
SC Data - All Services | Sending logon request message. | 2022-01-06 16:24:54.366
SC Data - All Services | Received logon response. | 2022-01-06 16:24:54.619
SC Data - All Services | Server Name: SC Real-Time Server. | 2022-01-06 16:24:54.619
SC Data - All Services | Server protocol version: 8. Client protocol version: 8 | 2022-01-06 16:24:54.619
SC Data - All Services | Logon error received from server: Connection limit exceeded. | MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 2 | 2022-01-06 16:24:54.619
SC Data - All Services | Waiting for socket receive thread to end | 2022-01-06 16:24:54.619
DTC Client socket (5) | CloseSocket call. | 2022-01-06 16:24:54.619
SC Data - All Services | Disconnected from the server. | 2022-01-06 16:24:54.619
SC Data - All Services | Data feed disconnected. Will reconnect in 30 seconds. | 2022-01-06 16:24:54.619
DTC Client socket (5) | Shutdown started. Waiting for graceful close. | 2022-01-06 16:24:54.619
DTC Client socket (5) | Socket gracefully closed by remote side. | 2022-01-06 16:24:54.647
DTC Client socket (5) | Closed. | 2022-01-06 16:24:54.647
SC Data - All Services | Connecting to the server ds24.sierracharts.com. Port 10048 | 2022-01-06 16:25:24.623
DTC Client socket (5) | Creating socket. | 2022-01-06 16:25:24.630
DTC Client socket (5) | New receive buffer size: 5242880 | 2022-01-06 16:25:24.630
DTC Client socket (5) | Connecting to IP: 154.14.194.212. | 2022-01-06 16:25:24.630
SC Data - All Services | Network connection to server complete. | 2022-01-06 16:25:24.650
SC Data - All Services | Starting socket receive thread. | 2022-01-06 16:25:24.650
SC Data - All Services | Sending encoding request to server: Binary VLS. Compression: standard | 2022-01-06 16:25:24.650
SC Data - All Services | Setting DTC encoding to Binary VLS | 2022-01-06 16:25:24.686
SC Data - All Services | Sending logon request message. | 2022-01-06 16:25:24.686
SC Data - All Services | Received logon response. | 2022-01-06 16:25:24.914
SC Data - All Services | Server Name: SC Real-Time Server. | 2022-01-06 16:25:24.914
SC Data - All Services | Server protocol version: 8. Client protocol version: 8 | 2022-01-06 16:25:24.914
SC Data - All Services | Logon error received from server: Connection limit exceeded. | MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 2 | 2022-01-06 16:25:24.914
SC Data - All Services | Waiting for socket receive thread to end | 2022-01-06 16:25:24.914
DTC Client socket (5) | CloseSocket call. | 2022-01-06 16:25:24.914
DTC Client socket (5) | Shutdown started. Waiting for graceful close. | 2022-01-06 16:25:24.914
SC Data - All Services | Disconnected from the server. | 2022-01-06 16:25:24.914
SC Data - All Services | Data feed disconnected. Will reconnect in 30 seconds. | 2022-01-06 16:25:24.914
DTC Client socket (5) | Socket gracefully closed by remote side. | 2022-01-06 16:25:24.932
DTC Client socket (5) | Closed. | 2022-01-06 16:25:24.932
[2022-01-06 16:32:45]
John - SC Support - Posts: 38377
We see the following in this log:
SC Data - All Services | Logon error received from server: Connection limit exceeded. | MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 2 | 2022-01-06 16:23:40.173

You should be having problems with all of your data given the above error. This error is stating that you have another computer running Sierra Chart that is also connected to the data feed and you are only setup to have 1 computer connected at a time. You will need to disconnect (or exit Sierra Chart) on the other computer in order to get the data to the computer you are now using.

If you need to have data to two different computers at the same time, then refer to the following:
Denali Exchange Data Feed: Denali Exchange Data Feed on Two Computers Simultaneously
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2022-01-06 16:58:54]
User783051 - Posts: 4
all sorted thank you, sorry I didn't think it could be that as my cme was working fine but another pc was on with it running. Sorry for the trouble
[2022-01-06 17:46:16]
Sierra Chart Engineering - Posts: 104368
Connections for EUREX and CME are separate and they each use an independent connection limit.

For an understanding of this, refer to:
Denali Exchange Data Feed: Connections
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account