Support Board
Date/Time: Wed, 05 Mar 2025 19:36:31 +0000
Back again to Sierrachart
View Count: 1739
| [2021-12-28 15:57:09] |
| User575872 - Posts: 76 |
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Hi, everything is going fine, thank you, just a little question of understanding: The S + P Index ($ INX) works fine, the Nasdaq Index ($ NASX) not at all, although both are included in the "available symbols list Index realtime". Do I still have to activate something?
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| [2021-12-28 17:32:54] |
| John - SC Support - Posts: 38400 |
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The S&P Index ($INX) works fine because you have the S&P Indices exchange activate on the Sierra Chart Exchange Data Feed. The Nasdaq Index ($NASX) is part of the Nasdaq Indices exchange, which you do NOT have active. If you want to get the data for that index, then you would need to activate the Nasdaq Indices exchange on the Sierra Chart Exchange Data Feed. This would be an additional $5.25 per month for this exchange. You can activate the exchange at the following link: https://www.sierrachart.com/UserControlPanel.php?page=ExchangeDataFeedFeatures#Exchanges Just be aware that you will pay the full amount for the exchange for the remainder of the month and then pay the full amount again at the beginning of next month. In other words, if you activate it today (December 28, 2021) then you will pay $5.25 for the rest of December (4 days including today) and then pay another $5.25 on January 1, 2022 for January. Therefore, you might want to wait until January 1, 2022 to activate the exchange. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-12-29 07:18:48] |
| User575872 - Posts: 76 |
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Okay, thanks for the hints, I understand. Last question ... for this year ...: Where can I find the list with the 250 contracts for the SC realtime datafeed? Are these the different indices?
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| [2021-12-29 14:38:13] |
| John - SC Support - Posts: 38400 |
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With the Sierra Chart Exchange Data Feed there is not a set list of 250 symbols that you can access. It is just that you can only be getting data for a total of 250 symbols at the same time - these can be any of the symbols that are available through the Sierra Chart Exchange Data Feed. Separately, however, if you are interested in what symbols are available with the S&P Indices exchange or the NASDAQ Indices exchange, then you can find that information, along with the other symbols available for other exchanges) at the following link (again, these are not the 250 symbols, these are just the symbols that are available with the selected exchanges): https://www.sierrachart.com/index.php?page=doc/SierraChart_RealTime_And_Historical_Symbols.php For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-12-29 15:33:16] |
| User575872 - Posts: 76 |
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Ah yes, I understand. Thank you and all the best for 2022!
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| [2022-01-03 14:44:22] |
| User575872 - Posts: 76 |
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Hi, today´s offer from Sierrachart for futures order routing sounds interesting. Due to my mediocre English and my limited technical know-how, two questions arise: 1. The offer says: "Low latency order routing to the exchange. In under 500 microseconds." Where can I find comparative figures to other providers? 2. What are the costs? Thanks for an info! Wolfgang |
| [2022-01-03 22:55:58] |
| John - SC Support - Posts: 38400 |
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1. The offer says: "Low latency order routing to the exchange. In under 500 microseconds." Where can I find comparative figures to other providers?
You would need to ask the other providers for their information. We have a small amount of data on CQG which you can find in this thread: Teton Order Routing versus CQG 2. What are the costs?
There are no costs for the order routing. We are not charging anything for this service at this time. It may change in the future, but there are not specific plans at the moment. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-01-04 15:51:15] |
| User575872 - Posts: 76 |
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Okay, thanks for the info! What do I have to change at AMP if I order the Sierrachart Trade Routing? Another small problem with my spread experiment: The chart only shows leg 1. P/L also only shows the changes in leg 1 and not the spread itself. What do I have to do to see the spread itself? |
 Spread.jpg / V - Attached On 2022-01-04 15:51:05 UTC - Size: 228.31 KB - 140 views |
| [2022-01-04 17:14:41] |
| John - SC Support - Posts: 38400 |
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Okay, thanks for the info! What do I have to change at AMP if I order the Sierrachart Trade Routing?
The Teton Order Routing Service is not supported by AMP. It is up to them when they decide if they will support it. If you are wanting to use the Teton Order Routing Service, then you would need to change brokers. You will find the list of supported brokers at Step #2 at the following link: Sierra Chart Teton Futures Order Routing: Setup Instructions Another small problem with my spread experiment: The chart only shows leg 1.
P/L also only shows the changes in leg 1 and not the spread itself. What do I have to do to see the spread itself? First, you should check and see if there is an exchange-traded spread already in existence for what you want to do. If so, then you can just trade that spread and not have to deal with setting everything up within Sierra Chart. Refer to the following: Real-Time Exchange Data Feeds Available From Sierra Chart: Exchange Traded Spreads Otherwise, you would need to use the Spread Order Entry Study, which it looks like you found. But refer to the instructions for this at the following link and make sure everything is setup properly: Spread Order Entry Study For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-01-06 08:39:11] |
| User575872 - Posts: 76 |
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Hi, thanks for the info! Sorry, three more small questions: 1. If I have understood correctly, only specified limit orders can be placed in the "Spread Order Entry Study", no market orders. Wrong or right? 2. Can I display ONE total P/L in real time for two different Trading DOMs with different contracts (e.g. ES and YM)? 3. Can I place orders in two different DOMs at the same time? |
| [2022-01-06 15:26:21] |
| John - SC Support - Posts: 38400 |
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1. It's not an official Limit order, but you can think of it as acting like one. Officially, it's just a trigger point that you set in the study and when the trigger is activated, then a market order is sent for each of the symbols defined in the spread. 2. There is not support for P/L for specific DOMs/Symbols. You can always view your total P/L for all symbols (or individual symbols) in the Trade Activity Log. 3. Apart from the Spread Order Entry, there is not a built-in way to place orders from multiple DOMs at the same time. This would be something that could be done using a custom study. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-01-23 02:45:10] |
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2. Refer to the Trade Statistics for Charts tab: Trade Activity Log: Trade Statistics for Charts (Chart Stats) Tab Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-01-23 02:45:58
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