Support Board
Date/Time: Tue, 04 Mar 2025 04:22:30 +0000
DELAY DATA
View Count: 449
| [2021-11-26 15:58:23] |
| User993113 - Posts: 74 |
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Hello support, I have detected a delay in the STOCKS data. (futures work properly) The problem appears in the first 20/30 minutes of trading after the opening (9.30 AM NY Time). I noticed that all bars on all tickers have a delay ranging from 5 seconds to 10 seconds; in other words, instead of in real time, the 1 min bar open when several seconds have already passed I hope you can do something. |
| [2021-11-26 16:02:45] |
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A new one minute bar is not going to necessarily start immediately at the start of the minute. A delay is not unusual. Refer to this help topic: Prices / Data Falling Behind We are going to be offering a new data feed from NASDAQ, as soon as possible, hopefully in December 2021 to replace the existing US equities data feed from Barchart.com. So if there is an actual delay problem near the open, with the existing data feed we get from Barchart, it is not something we are going to be investing any further time in. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-11-26 16:04:01
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| [2021-11-26 16:48:06] |
| User993113 - Posts: 74 |
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OK thanks for the answer, I will try in the next few days to compare the data with that of other traders who use other platforms and other data feeds. I will send you further feedback if it helps. |
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