Support Board
Date/Time: Tue, 26 Nov 2024 02:51:03 +0000
Why I'm not gettting Quotes
View Count: 2599
| [2014-04-01 12:19:29] |
| Profile123 - Posts: 43 |
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The Account is up to date and Data Feed is connected. The Quotes are not up to date. Please help |
| [2014-04-01 17:07:48] |
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Restart Sierra Chart and if you still have a problem provide a copy of the Message Log, by following these steps: https://www.sierrachart.com/index.php?l=PostingInformation.php#log Also, refer to help topic 3: https://www.sierrachart.com/index.php?l=doc/helpdetails3.html Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-04-02 12:18:09] |
| Profile123 - Posts: 43 |
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Software version: 1109 | 2014-04-02 07:16:31 Usage end date: 2014-06-18 | 2014-04-02 07:16:31 Enabled for: Sierra Chart Historical Data Service. | 2014-04-02 07:16:31 Allow Support for Sierra Chart Data Feeds is enabled. | 2014-04-02 07:16:31 Active service: Interactive Brokers | 2014-04-02 07:16:31 Time Zone: -05:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2014-04-02 07:16:31 2014-04-02 07:16:31 Local computer clock time | 2014-04-02 07:16:31 2014-04-02 12:16:31 GMT time | 2014-04-02 07:16:31 2014-04-02 07:16:31 Time zone adjusted time | 2014-04-02 07:16:31 Time difference to server time: 10 seconds. | 2014-04-02 07:16:31 Program path: C:\SierraChart\ | 2014-04-02 07:16:31 Data Files path: C:\SierraChart\Data\ | 2014-04-02 07:16:31 OS Version Number: 6.1 | 2014-04-02 07:16:31 Checking for new symbol settings for ib | 2014-04-02 07:16:31 Symbol settings are up-to-date for ib | 2014-04-02 07:16:32 Interactive Brokers: Connecting to 127.0.0.1:7496 | 2014-04-02 07:16:36 The network socket is connected. | 2014-04-02 07:16:36 Socket connected to TWS. Sending client version: 62. Waiting for acceptance. | 2014-04-02 07:16:36 TWS server version: 70 | 2014-04-02 07:16:36 IB: Connected. Waiting for account information. | 2014-04-02 07:16:36 IB Account information received. | 2014-04-02 07:16:36 Connected to IB Live account. | 2014-04-02 07:16:36 Interactive Brokers: Connected to Financial Advisor account. | 2014-04-02 07:16:36 Next valid order ID: 632 | 2014-04-02 07:16:36 Message from IB: Market data farm connection is OK:usfuture.il. IB Error Code: 2104. Request ID: -1. | 2014-04-02 07:16:36 Message from IB: Market data farm connection is OK:usfuture. IB Error Code: 2104. Request ID: -1. | 2014-04-02 07:16:36 Message from IB: Market data farm connection is OK:usfuture.us. IB Error Code: 2104. Request ID: -1. | 2014-04-02 07:16:36 Message from IB: Market data farm connection is OK:cashfarm. IB Error Code: 2104. Request ID: -1. | 2014-04-02 07:16:36 Message from IB: Market data farm connection is OK:usfarm.us. IB Error Code: 2104. Request ID: -1. | 2014-04-02 07:16:36 Message from IB: Market data farm connection is OK:usfarm. IB Error Code: 2104. Request ID: -1. | 2014-04-02 07:16:36 Message from IB: HMDS data farm connection is OK:ushmds.us. IB Error Code: 2106. Request ID: -1. | 2014-04-02 07:16:36 Message from IB: HMDS data farm connection is OK:ilhmds. IB Error Code: 2106. Request ID: -1. | 2014-04-02 07:16:36 Message from IB: HMDS data farm connection is OK:cashhmds. IB Error Code: 2106. Request ID: -1. | 2014-04-02 07:16:36 Message from IB: HMDS data farm connection is OK:ushmds. IB Error Code: 2106. Request ID: -1. | 2014-04-02 07:16:36 Next valid order ID: 632 | 2014-04-02 07:16:36 IB Account information received. | 2014-04-02 07:16:36 Connected to IB Live account. | 2014-04-02 07:16:36 Interactive Brokers: Connected to Financial Advisor account. | 2014-04-02 07:16:36 IB: Requesting historical order fills for account F573028 | 2014-04-02 07:16:41 IB: Requesting historical order fills for account U1120581 | 2014-04-02 07:16:41 IB: Requesting historical order fills for account U573043 | 2014-04-02 07:16:41 IB: Requesting historical order fills for account U575099 | 2014-04-02 07:16:41 Interactive Brokers: Received Open orders end message. | 2014-04-02 07:16:41 Interactive Brokers - Starting real-time market data updates for: ZB-201406-ECBOT | 2014-04-02 07:16:46 Subscribing to real-time True Data for symbol: ZB SecType: FUT Exchange: ECBOT Currency: | 2014-04-02 07:16:46 Subscribing to symbol: ZB SecType: FUT Expiry: 201406 Exchange: ECBOT Currency: Multiplier: | 2014-04-02 07:16:46 Interactive Brokers - Starting real-time market data updates for: ZN-201406-ECBOT | 2014-04-02 07:16:46 Subscribing to real-time True Data for symbol: ZN SecType: FUT Exchange: ECBOT Currency: | 2014-04-02 07:16:46 Subscribing to symbol: ZN SecType: FUT Expiry: 201406 Exchange: ECBOT Currency: Multiplier: | 2014-04-02 07:16:46 Interactive Brokers - Starting real-time market data updates for: ES-201406-GLOBEX | 2014-04-02 07:16:46 Subscribing to real-time True Data for symbol: ES SecType: FUT Exchange: GLOBEX Currency: | 2014-04-02 07:16:46 Subscribing to symbol: ES SecType: FUT Expiry: 201406 Exchange: GLOBEX Currency: Multiplier: | 2014-04-02 07:16:46 Interactive Brokers - Starting real-time market data updates for: NQ-201406-GLOBEX | 2014-04-02 07:16:46 Subscribing to real-time True Data for symbol: NQ SecType: FUT Exchange: GLOBEX Currency: | 2014-04-02 07:16:46 Subscribing to symbol: NQ SecType: FUT Expiry: 201406 Exchange: GLOBEX Currency: Multiplier: | 2014-04-02 07:16:46 Interactive Brokers - Starting real-time market data updates for: YM-201406-ECBOT | 2014-04-02 07:16:46 Subscribing to real-time True Data for symbol: YM SecType: FUT Exchange: ECBOT Currency: | 2014-04-02 07:16:46 Subscribing to symbol: YM SecType: FUT Expiry: 201406 Exchange: ECBOT Currency: Multiplier: | 2014-04-02 07:16:46 Interactive Brokers - Starting real-time market data updates for: SPX-I-CBOE | 2014-04-02 07:16:46 Subscribing to real-time True Data for symbol: SPX SecType: IND Exchange: CBOE Currency: | 2014-04-02 07:16:46 Subscribing to symbol: SPX SecType: IND Expiry: Exchange: CBOE Currency: Multiplier: | 2014-04-02 07:16:46 Interactive Brokers - Starting real-time market data updates for: NKD-201406-GLOBEX | 2014-04-02 07:16:46 Subscribing to real-time True Data for symbol: NKD SecType: FUT Exchange: GLOBEX Currency: | 2014-04-02 07:16:46 Subscribing to symbol: NKD SecType: FUT Expiry: 201406 Exchange: GLOBEX Currency: Multiplier: | 2014-04-02 07:16:46 Interactive Brokers - Starting real-time market data updates for: KC-201405-NYBOT | 2014-04-02 07:16:46 Subscribing to real-time True Data for symbol: KC SecType: FUT Exchange: NYBOT Currency: | 2014-04-02 07:16:46 Subscribing to symbol: KC SecType: FUT Expiry: 201405 Exchange: NYBOT Currency: Multiplier: | 2014-04-02 07:16:46 Interactive Brokers - Starting real-time market data updates for: CC-201405-NYBOT | 2014-04-02 07:16:46 Subscribing to real-time True Data for symbol: CC SecType: FUT Exchange: NYBOT Currency: | 2014-04-02 07:16:46 Subscribing to symbol: CC SecType: FUT Expiry: 201405 Exchange: NYBOT Currency: Multiplier: | 2014-04-02 07:16:46 Interactive Brokers - Starting real-time market data updates for: SB-201405-NYBOT | 2014-04-02 07:16:46 Subscribing to real-time True Data for symbol: SB SecType: FUT Exchange: NYBOT Currency: | 2014-04-02 07:16:46 Subscribing to symbol: SB SecType: FUT Expiry: 201405 Exchange: NYBOT Currency: Multiplier: | 2014-04-02 07:16:46 Interactive Brokers - Starting real-time market data updates for: ZC-201405-ECBOT | 2014-04-02 07:16:46 Subscribing to real-time True Data for symbol: ZC SecType: FUT Exchange: ECBOT Currency: | 2014-04-02 07:16:46 Subscribing to symbol: ZC SecType: FUT Expiry: 201405 Exchange: ECBOT Currency: Multiplier: | 2014-04-02 07:16:46 Interactive Brokers - Starting real-time market data updates for: ZL-201405-ECBOT | 2014-04-02 07:16:46 Subscribing to real-time True Data for symbol: ZL SecType: FUT Exchange: ECBOT Currency: | 2014-04-02 07:16:46 Subscribing to symbol: ZL SecType: FUT Expiry: 201405 Exchange: ECBOT Currency: Multiplier: | 2014-04-02 07:16:46 Interactive Brokers - Starting real-time market data updates for: ZM-201405-ECBOT | 2014-04-02 07:16:46 Subscribing to real-time True Data for symbol: ZM SecType: FUT Exchange: ECBOT Currency: | 2014-04-02 07:16:46 Subscribing to symbol: ZM SecType: FUT Expiry: 201405 Exchange: ECBOT Currency: Multiplier: | 2014-04-02 07:16:46 Interactive Brokers - Starting real-time market data updates for: ZS-201405-ECBOT | 2014-04-02 07:16:46 Subscribing to real-time True Data for symbol: ZS SecType: FUT Exchange: ECBOT Currency: | 2014-04-02 07:16:46 Subscribing to symbol: ZS SecType: FUT Expiry: 201405 Exchange: ECBOT Currency: Multiplier: | 2014-04-02 07:16:46 Interactive Brokers - Starting real-time market data updates for: ZW-201405-ECBOT | 2014-04-02 07:16:46 Subscribing to real-time True Data for symbol: ZW SecType: FUT Exchange: ECBOT Currency: | 2014-04-02 07:16:46 Subscribing to symbol: ZW SecType: FUT Expiry: 201405 Exchange: ECBOT Currency: Multiplier: | 2014-04-02 07:16:46 Interactive Brokers - Starting real-time market data updates for: LB-201405-GLOBEX | 2014-04-02 07:16:46 Subscribing to real-time True Data for symbol: LB SecType: FUT Exchange: GLOBEX Currency: | 2014-04-02 07:16:46 Subscribing to symbol: LB SecType: FUT Expiry: 201405 Exchange: GLOBEX Currency: Multiplier: | 2014-04-02 07:16:46 Interactive Brokers - Starting real-time market data updates for: CL-201406-NYMEX | 2014-04-02 07:16:46 Subscribing to real-time True Data for symbol: CL SecType: FUT Exchange: NYMEX Currency: | 2014-04-02 07:16:46 Subscribing to symbol: CL SecType: FUT Expiry: 201406 Exchange: NYMEX Currency: Multiplier: | 2014-04-02 07:16:46 Interactive Brokers - Starting real-time market data updates for: HO-201406-NYMEX | 2014-04-02 07:16:46 Subscribing to real-time True Data for symbol: HO SecType: FUT Exchange: NYMEX Currency: | 2014-04-02 07:16:46 Subscribing to symbol: HO SecType: FUT Expiry: 201406 Exchange: NYMEX Currency: Multiplier: | 2014-04-02 07:16:46 Interactive Brokers - Starting real-time market data updates for: NG-201406-NYMEX | 2014-04-02 07:16:46 Subscribing to real-time True Data for symbol: NG SecType: FUT Exchange: NYMEX Currency: | 2014-04-02 07:16:46 Subscribing to symbol: NG SecType: FUT Expiry: 201406 Exchange: NYMEX Currency: Multiplier: | 2014-04-02 07:16:46 Interactive Brokers - Starting real-time market data updates for: MCD-201406-GLOBEX-USD | 2014-04-02 07:16:46 Subscribing to symbol: MCD SecType: FUT Expiry: 201406 Exchange: GLOBEX Currency: USD Multiplier: | 2014-04-02 07:16:46 Interactive Brokers - Starting real-time market data updates for: GC-201406-NYMEX | 2014-04-02 07:16:46 Subscribing to real-time True Data for symbol: GC SecType: FUT Exchange: NYMEX Currency: | 2014-04-02 07:16:46 Subscribing to symbol: GC SecType: FUT Expiry: 201406 Exchange: NYMEX Currency: Multiplier: | 2014-04-02 07:16:46 Interactive Brokers - Starting real-time market data updates for: SI-201405-NYMEX-USD-5000 | 2014-04-02 07:16:46 Subscribing to real-time True Data for symbol: SI SecType: FUT Exchange: NYMEX Currency: USD | 2014-04-02 07:16:46 Subscribing to symbol: SI SecType: FUT Expiry: 201405 Exchange: NYMEX Currency: USD Multiplier: 5000 | 2014-04-02 07:16:46 Interactive Brokers - Starting real-time market data updates for: HG-201405-NYMEX | 2014-04-02 07:16:46 Subscribing to real-time True Data for symbol: HG SecType: FUT Exchange: NYMEX Currency: | 2014-04-02 07:16:46 Subscribing to symbol: HG SecType: FUT Expiry: 201405 Exchange: NYMEX Currency: Multiplier: | 2014-04-02 07:16:46 Interactive Brokers - Starting real-time market data updates for: PL-201406-NYMEX | 2014-04-02 07:16:46 Subscribing to real-time True Data for symbol: PL SecType: FUT Exchange: NYMEX Currency: | 2014-04-02 07:16:46 Subscribing to symbol: PL SecType: FUT Expiry: 201406 Exchange: NYMEX Currency: Multiplier: | 2014-04-02 07:16:46 Interactive Brokers - Starting real-time market data updates for: GF-201405-GLOBEX | 2014-04-02 07:16:46 Subscribing to real-time True Data for symbol: GF SecType: FUT Exchange: GLOBEX Currency: | 2014-04-02 07:16:46 Subscribing to symbol: GF SecType: FUT Expiry: 201405 Exchange: GLOBEX Currency: Multiplier: | 2014-04-02 07:16:46 Interactive Brokers - Starting real-time market data updates for: LE-201406-GLOBEX | 2014-04-02 07:16:46 Subscribing to real-time True Data for symbol: LE SecType: FUT Exchange: GLOBEX Currency: | 2014-04-02 07:16:46 Subscribing to symbol: LE SecType: FUT Expiry: 201406 Exchange: GLOBEX Currency: Multiplier: | 2014-04-02 07:16:46 Interactive Brokers - Starting real-time market data updates for: HE-201405-GLOBEX | 2014-04-02 07:16:46 Subscribing to real-time True Data for symbol: HE SecType: FUT Exchange: GLOBEX Currency: | 2014-04-02 07:16:46 Subscribing to symbol: HE SecType: FUT Expiry: 201405 Exchange: GLOBEX Currency: Multiplier: | 2014-04-02 07:16:46 Interactive Brokers - Starting real-time market data updates for: DX-201406-NYBOT | 2014-04-02 07:16:46 Subscribing to real-time True Data for symbol: DX SecType: FUT Exchange: NYBOT Currency: | 2014-04-02 07:16:46 Subscribing to symbol: DX SecType: FUT Expiry: 201406 Exchange: NYBOT Currency: Multiplier: | 2014-04-02 07:16:46 Interactive Brokers - Starting real-time market data updates for: EUR.USD-CASH-IDEALPRO | 2014-04-02 07:16:46 Subscribing to real-time True Data for symbol: EUR.USD SecType: CASH Exchange: IDEALPRO Currency: USD | 2014-04-02 07:16:46 Subscribing to symbol: EUR.USD SecType: CASH Expiry: Exchange: IDEALPRO Currency: USD Multiplier: | 2014-04-02 07:16:46 Interactive Brokers - Starting real-time market data updates for: E7-201406-GLOBEX-USD | 2014-04-02 07:16:46 Subscribing to symbol: E7 SecType: FUT Expiry: 201406 Exchange: GLOBEX Currency: USD Multiplier: | 2014-04-02 07:16:46 Interactive Brokers - Starting real-time market data updates for: GBP.USD-CASH-IDEALPRO | 2014-04-02 07:16:46 Subscribing to real-time True Data for symbol: GBP.USD SecType: CASH Exchange: IDEALPRO Currency: USD | 2014-04-02 07:16:46 Subscribing to symbol: GBP.USD SecType: CASH Expiry: Exchange: IDEALPRO Currency: USD Multiplier: | 2014-04-02 07:16:46 Interactive Brokers - Starting real-time market data updates for: GBP-201406-GLOBEX | 2014-04-02 07:16:46 Subscribing to real-time True Data for symbol: GBP SecType: FUT Exchange: GLOBEX Currency: | 2014-04-02 07:16:46 Subscribing to symbol: GBP SecType: FUT Expiry: 201406 Exchange: GLOBEX Currency: Multiplier: | 2014-04-02 07:16:46 Interactive Brokers - Starting real-time market data updates for: J7-201406-GLOBEX-USD | 2014-04-02 07:16:46 Subscribing to symbol: J7 SecType: FUT Expiry: 201406 Exchange: GLOBEX Currency: USD Multiplier: | 2014-04-02 07:16:46 Interactive Brokers - Starting real-time market data updates for: USD.JPY-CASH-IDEALPRO | 2014-04-02 07:16:46 Subscribing to real-time True Data for symbol: USD.JPY SecType: CASH Exchange: IDEALPRO Currency: JPY | 2014-04-02 07:16:46 Subscribing to symbol: USD.JPY SecType: CASH Expiry: Exchange: IDEALPRO Currency: JPY Multiplier: | 2014-04-02 07:16:46 Interactive Brokers - Starting real-time market data updates for: JPY-201406-GLOBEX | 2014-04-02 07:16:46 Subscribing to real-time True Data for symbol: JPY SecType: FUT Exchange: GLOBEX Currency: | 2014-04-02 07:16:46 Subscribing to symbol: JPY SecType: FUT Expiry: 201406 Exchange: GLOBEX Currency: Multiplier: | 2014-04-02 07:16:46 Interactive Brokers - Starting real-time market data updates for: AUD-201406-GLOBEX | 2014-04-02 07:16:46 Subscribing to real-time True Data for symbol: AUD SecType: FUT Exchange: GLOBEX Currency: | 2014-04-02 07:16:46 Subscribing to symbol: AUD SecType: FUT Expiry: 201406 Exchange: GLOBEX Currency: Multiplier: | 2014-04-02 07:16:46 Interactive Brokers - Starting real-time market data updates for: AUD.USD-CASH-IDEALPRO | 2014-04-02 07:16:46 Subscribing to real-time True Data for symbol: AUD.USD SecType: CASH Exchange: IDEALPRO Currency: USD | 2014-04-02 07:16:46 Subscribing to symbol: AUD.USD SecType: CASH Expiry: Exchange: IDEALPRO Currency: USD Multiplier: | 2014-04-02 07:16:46 Interactive Brokers - Starting real-time market data updates for: NZD-201406-GLOBEX | 2014-04-02 07:16:46 Subscribing to real-time True Data for symbol: NZD SecType: FUT Exchange: GLOBEX Currency: | 2014-04-02 07:16:46 Subscribing to symbol: NZD SecType: FUT Expiry: 201406 Exchange: GLOBEX Currency: Multiplier: | 2014-04-02 07:16:46 Interactive Brokers - Starting real-time market data updates for: NZD.USD-CASH-IDEALPRO | 2014-04-02 07:16:46 Subscribing to real-time True Data for symbol: NZD.USD SecType: CASH Exchange: IDEALPRO Currency: USD | 2014-04-02 07:16:46 Subscribing to symbol: NZD.USD SecType: CASH Expiry: Exchange: IDEALPRO Currency: USD Multiplier: | 2014-04-02 07:16:46 Interactive Brokers - Starting real-time market data updates for: CAD-201406-GLOBEX | 2014-04-02 07:16:46 Subscribing to real-time True Data for symbol: CAD SecType: FUT Exchange: GLOBEX Currency: | 2014-04-02 07:16:46 Subscribing to symbol: CAD SecType: FUT Expiry: 201406 Exchange: GLOBEX Currency: Multiplier: | 2014-04-02 07:16:46 Interactive Brokers - Starting real-time market data updates for: USD.CAD-CASH-IDEALPRO | 2014-04-02 07:16:46 Subscribing to real-time True Data for symbol: USD.CAD SecType: CASH Exchange: IDEALPRO Currency: CAD | 2014-04-02 07:16:46 Subscribing to symbol: USD.CAD SecType: CASH Expiry: Exchange: IDEALPRO Currency: CAD Multiplier: | 2014-04-02 07:16:46 Interactive Brokers - Starting real-time market data updates for: CHF-201406-GLOBEX | 2014-04-02 07:16:46 Subscribing to real-time True Data for symbol: CHF SecType: FUT Exchange: GLOBEX Currency: | 2014-04-02 07:16:46 Subscribing to symbol: CHF SecType: FUT Expiry: 201406 Exchange: GLOBEX Currency: Multiplier: | 2014-04-02 07:16:46 Interactive Brokers - Starting real-time market data updates for: USD.CHF-CASH-IDEALPRO | 2014-04-02 07:16:46 Subscribing to real-time True Data for symbol: USD.CHF SecType: CASH Exchange: IDEALPRO Currency: CHF | 2014-04-02 07:16:46 Subscribing to symbol: USD.CHF SecType: CASH Expiry: Exchange: IDEALPRO Currency: CHF Multiplier: | 2014-04-02 07:16:46 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\ZW-201405-ECBOT.scid | 2014-04-02 07:16:46 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\ZW-201405-ECBOT.scid | 2014-04-02 07:16:46 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\ZW-201405-ECBOT.scid | 2014-04-02 07:16:46 HD Request # 2 - Downloading Intraday chart data for ZW-201405-ECBOT to the file ZW-201405-ECBOT.scid. Service: ib | 2014-04-02 07:16:46 HD Request # 2 - Download start Date-Time: 00:00:00.0 | 2014-04-02 07:16:46 HD Request # 2 - Requesting a total of 186 days and 0 seconds. | 2014-04-02 07:16:46 HD Request # 2 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 15984000. | 2014-04-02 07:16:46 HD Request # 2 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2013-09-29 08:26:46 for ZW-201405-ECBOT | 2014-04-02 07:16:46 HD Request # 3 - Downloading Historical Daily chart data for ZWK14. Starting date: 2014-04-01. Service: ib | 2014-04-02 07:16:46 HD Request # 3 - Requesting historical Daily data for ZWK14 starting at 2014-03-31 | 2014-04-02 07:16:46 Message from IB: Invalid Real-time Query:No market data permissions for CBOE IND. IB Error Code: 420. Request ID: 416904. | 2014-04-02 07:16:46 Message from IB: Requested market data is not subscribed.Error&NYBOT/FUT/Top&NYBOT/FUT/Top. IB Error Code: 354. Request ID: 16. Symbol: KC-201405-NYBOT. | 2014-04-02 07:16:46 Message from IB: Requested market data is not subscribed.Error&CBOE/IND/Top&CBOE/IND/Top. IB Error Code: 354. Request ID: 12. Symbol: SPX-I-CBOE. | 2014-04-02 07:16:46 Message from IB: Invalid Real-time Query:No market data permissions for NYBOT FUT. IB Error Code: 420. Request ID: 89241574. | 2014-04-02 07:16:46 Message from IB: Invalid Real-time Query:No market data permissions for NYBOT FUT. IB Error Code: 420. Request ID: 108362083. | 2014-04-02 07:16:46 Message from IB: Invalid Real-time Query:No market data permissions for NYBOT FUT. IB Error Code: 420. Request ID: 89241586. | 2014-04-02 07:16:46 Message from IB: Requested market data is not subscribed.Error&NYBOT/FUT/Top&NYBOT/FUT/Top. IB Error Code: 354. Request ID: 18. Symbol: CC-201405-NYBOT. | 2014-04-02 07:16:47 Message from IB: Requested market data is not subscribed.Error&NYBOT/FUT/Top&NYBOT/FUT/Top. IB Error Code: 354. Request ID: 20. Symbol: SB-201405-NYBOT. | 2014-04-02 07:16:47 HD Request # 3 - Receiving historical Daily data for ZWK14 starting at 2014-03-31 | 2014-04-02 07:16:47 Writing historical Daily data for ZWK14 to the file ZWK14.dly | 2014-04-02 07:16:47 HD Request # 3 - Received 3 records from 2014-03-31 00:00:00 to 2014-04-02 00:00:00 (3.0 days) and wrote 2 records for ZWK14 | 2014-04-02 07:16:47 HD Request # 3 - Daily download COMPLETE for ZWK14 | 2014-04-02 07:16:47 HD Request # 4 - Downloading Historical Daily chart data for ZBM14. Starting date: 2014-04-01. Service: ib | 2014-04-02 07:16:47 HD Request # 4 - Requesting historical Daily data for ZBM14 starting at 2014-03-31 | 2014-04-02 07:16:47 Message from IB: Requested market data is not subscribed.Error&NYBOT/FUT/Top&NYBOT/FUT/Top. IB Error Code: 354. Request ID: 56. Symbol: DX-201406-NYBOT. | 2014-04-02 07:16:47 Message from IB: Invalid Real-time Query:No market data permissions for NYBOT FUT. IB Error Code: 420. Request ID: 129333344. | 2014-04-02 07:16:47 HD Request # 4 - Receiving historical Daily data for ZBM14 starting at 2014-03-31 | 2014-04-02 07:16:47 Writing historical Daily data for ZBM14 to the file ZBM14.dly | 2014-04-02 07:16:47 HD Request # 4 - Received 3 records from 2014-03-31 00:00:00 to 2014-04-02 00:00:00 (3.0 days) and wrote 2 records for ZBM14 | 2014-04-02 07:16:47 HD Request # 4 - Daily download COMPLETE for ZBM14 | 2014-04-02 07:16:47 HD Request # 2 - Processing historical data message from TWS | 2014-04-02 07:16:47 HD Request # 2 - Receiving Intraday data for ZW-201405-ECBOT starting at 2013-09-26 06:00:00 | 2014-04-02 07:16:47 HD Request # 2 - Timestamp of first Intraday data file record written: 2013-09-26 06:00:00 | 2014-04-02 07:16:47 HD Request # 2 - Received 2872 records and wrote 2872 records from 2013-09-26 06:00:00 to 2013-09-27 13:14:30. | 2014-04-02 07:16:47 HD Request # 2 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 15897600. | 2014-04-02 07:16:49 HD Request # 2 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2013-09-30 08:26:46 for ZW-201405-ECBOT | 2014-04-02 07:16:49 HD Request # 2 - Processing historical data message from TWS | 2014-04-02 07:16:50 HD Request # 2 - Received 2879 records and wrote 1529 records from 2013-09-27 01:15:00 to 2013-09-30 07:44:30. | 2014-04-02 07:16:50 HD Request # 2 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 15811200. | 2014-04-02 07:16:52 HD Request # 2 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2013-10-01 08:26:46 for ZW-201405-ECBOT | 2014-04-02 07:16:52 HD Request # 2 - Processing historical data message from TWS | 2014-04-02 07:16:53 HD Request # 2 - Received 2880 records and wrote 2100 records from 2013-09-30 01:15:00 to 2013-10-01 07:44:30. | 2014-04-02 07:16:53 HD Request # 2 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 15724800. | 2014-04-02 07:16:55 HD Request # 2 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2013-10-02 08:26:46 for ZW-201405-ECBOT | 2014-04-02 07:16:55 HD Request # 2 - Processing historical data message from TWS | 2014-04-02 07:16:56 HD Request # 2 - Received 2831 records and wrote 2051 records from 2013-10-01 01:15:00 to 2013-10-02 07:44:30. | 2014-04-02 07:16:56 HD Request # 2 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 15638400. | 2014-04-02 07:16:58 HD Request # 2 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2013-10-03 08:26:46 for ZW-201405-ECBOT | 2014-04-02 07:16:58 HD Request # 2 - Processing historical data message from TWS | 2014-04-02 07:16:58 HD Request # 2 - Received 2866 records and wrote 2086 records from 2013-10-02 01:15:00 to 2013-10-03 07:44:30. | 2014-04-02 07:16:58 HD Request # 2 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 15552000. | 2014-04-02 07:17:01 HD Request # 2 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2013-10-04 08:26:46 for ZW-201405-ECBOT | 2014-04-02 07:17:01 HD Request # 2 - Processing historical data message from TWS | 2014-04-02 07:17:01 HD Request # 2 - Received 2880 records and wrote 2100 records from 2013-10-03 01:15:00 to 2013-10-04 07:44:30. | 2014-04-02 07:17:01 HD Request # 2 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 15465600. | 2014-04-02 07:17:04 HD Request # 2 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2013-10-05 08:26:46 for ZW-201405-ECBOT | 2014-04-02 07:17:04 HD Request # 2 - Processing historical data message from TWS | 2014-04-02 07:17:04 HD Request # 2 - Received 2880 records and wrote 570 records from 2013-10-03 06:00:00 to 2013-10-04 13:14:30. | 2014-04-02 07:17:04 HD Request # 2 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 15379200. | 2014-04-02 07:17:07 HD Request # 2 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2013-10-06 08:26:46 for ZW-201405-ECBOT | 2014-04-02 07:17:07 HD Request # 2 - Processing historical data message from TWS | 2014-04-02 07:17:07 HD Request # 2 - Received 2880 records and wrote 0 records from 2013-10-03 06:00:00 to 2013-10-04 13:14:30. | 2014-04-02 07:17:07 HD Request # 2 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 15292800. | 2014-04-02 07:17:10 HD Request # 2 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2013-10-07 08:26:46 for ZW-201405-ECBOT | 2014-04-02 07:17:10 HD Request # 2 - Processing historical data message from TWS | 2014-04-02 07:17:10 HD Request # 2 - Received 2879 records and wrote 1529 records from 2013-10-04 01:15:00 to 2013-10-07 07:44:30. | 2014-04-02 07:17:10 HD Request # 2 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 15206400. | 2014-04-02 07:17:13 HD Request # 2 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2013-10-08 08:26:46 for ZW-201405-ECBOT | 2014-04-02 07:17:13 HD Request # 2 - Processing historical data message from TWS | 2014-04-02 07:17:13 HD Request # 2 - Received 2872 records and wrote 2092 records from 2013-10-07 01:15:00 to 2013-10-08 07:44:30. | 2014-04-02 07:17:13 HD Request # 2 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 15120000. | 2014-04-02 07:17:16 HD Request # 2 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2013-10-09 08:26:46 for ZW-201405-ECBOT | 2014-04-02 07:17:16 HD Request # 2 - Processing historical data message from TWS | 2014-04-02 07:17:16 HD Request # 2 - Received 2877 records and wrote 2097 records from 2013-10-08 01:15:00 to 2013-10-09 07:44:30. | 2014-04-02 07:17:16 HD Request # 2 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 15033600. | 2014-04-02 07:17:19 HD Request # 2 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2013-10-10 08:26:46 for ZW-201405-ECBOT | 2014-04-02 07:17:19 HD Request # 2 - Processing historical data message from TWS | 2014-04-02 07:17:19 HD Request # 2 - Received 2878 records and wrote 2098 records from 2013-10-09 01:15:00 to 2013-10-10 07:44:30. | 2014-04-02 07:17:19 HD Request # 2 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 14947200. | 2014-04-02 07:17:22 HD Request # 2 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2013-10-11 08:26:46 for ZW-201405-ECBOT | 2014-04-02 07:17:22 HD Request # 2 - Processing historical data message from TWS | 2014-04-02 07:17:22 HD Request # 2 - Received 2880 records and wrote 2100 records from 2013-10-10 01:15:00 to 2013-10-11 07:44:30. | 2014-04-02 07:17:22 HD Request # 2 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 14860800. | 2014-04-02 07:17:24 HD Request # 2 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2013-10-12 08:26:46 for ZW-201405-ECBOT | 2014-04-02 07:17:24 HD Request # 2 - Processing historical data message from TWS | 2014-04-02 07:17:25 HD Request # 2 - Received 2880 records and wrote 570 records from 2013-10-10 06:00:00 to 2013-10-11 13:14:30. | 2014-04-02 07:17:25 HD Request # 2 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 14774400. | 2014-04-02 07:17:27 HD Request # 2 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2013-10-13 08:26:46 for ZW-201405-ECBOT | 2014-04-02 07:17:27 HD Request # 2 - Processing historical data message from TWS | 2014-04-02 07:17:28 HD Request # 2 - Received 2880 records and wrote 0 records from 2013-10-10 06:00:00 to 2013-10-11 13:14:30. | 2014-04-02 07:17:28 HD Request # 2 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 14688000. | 2014-04-02 07:17:30 HD Request # 2 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2013-10-14 08:26:46 for ZW-201405-ECBOT | 2014-04-02 07:17:30 HD Request # 2 - Processing historical data message from TWS | 2014-04-02 07:17:31 HD Request # 2 - Received 2879 records and wrote 1529 records from 2013-10-11 01:15:00 to 2013-10-14 07:44:30. | 2014-04-02 07:17:31 HD Request # 2 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 14601600. | 2014-04-02 07:17:33 HD Request # 2 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2013-10-15 08:26:46 for ZW-201405-ECBOT | 2014-04-02 07:17:33 HD Request # 2 - Processing historical data message from TWS | 2014-04-02 07:17:34 HD Request # 2 - Received 2875 records and wrote 2095 records from 2013-10-14 01:15:00 to 2013-10-15 07:44:30. | 2014-04-02 07:17:34 HD Request # 2 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 14515200. | 2014-04-02 07:17:36 HD Request # 2 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2013-10-16 08:26:46 for ZW-201405-ECBOT | 2014-04-02 07:17:36 HD Request # 2 - Processing historical data message from TWS | 2014-04-02 07:17:37 HD Request # 2 - Received 2880 records and wrote 2100 records from 2013-10-15 01:15:00 to 2013-10-16 07:44:30. | 2014-04-02 07:17:37 HD Request # 2 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 14428800. | 2014-04-02 07:17:39 HD Request # 2 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2013-10-17 08:26:46 for ZW-201405-ECBOT | 2014-04-02 07:17:39 HD Request # 2 - Processing historical data message from TWS | 2014-04-02 07:17:40 HD Request # 2 - Received 2878 records and wrote 2098 records from 2013-10-16 01:15:00 to 2013-10-17 07:44:30. | 2014-04-02 07:17:40 |
| [2014-04-02 16:18:42] |
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Select Global Settings >>Data/Trade Service Settings. Set the Maximum Historical Intraday Days to Download to 15. After this select File >> Disconnect and then File >> Connect to Data Feed. IB also indicates these exchanges are not activated on your account: Message from IB: Requested market data is not subscribed.Error&CBOE/IND/Top&CBOE/IND/Top. IB Error Code: 354. Request ID: 12. Symbol: SPX-I-CBOE. | 2014-04-02 07:16:46 Message from IB: Invalid Real-time Query:No market data permissions for NYBOT FUT. IB Error Code: 420. Request ID: 89241574. | 2014-04-02 07:16:46 You will need to contact Interactive Brokers about these exchanges. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-04-02 16:19:00
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| [2014-04-02 18:36:19] |
| Profile123 - Posts: 43 |
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OK. I'll contact IB about the exchanges. What will setting the download to 15 Maximum Historical Intraday to 15 do? Will it affect the Historical Daily - long term? |
| [2014-04-02 19:04:14] |
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By reducing the Maximum Historical Intraday Days to Download setting, this will cause the charts to begin updating in real-time faster and reduce the chance of getting "pacing violation" errors from IB.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-04-03 16:41:37
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| [2014-04-03 14:11:30] |
| Profile123 - Posts: 43 |
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Ok. I see and that makes sense, however, it has mess up my charts for the Market Profiles where it is only downloading a few days of data where before they were going back a few years. How do I get that resolved? I appreciate your help in this matter. |
| [2014-04-03 16:44:59] |
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Use the Sierra Chart Real-time and Historical Exchange Data Feed for reliable historical and real-time data data: https://www.sierrachart.com/index.php?l=doc/SierraChartRealTimeFuturesStockDataFeed.php Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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